U.S. Bank data breach affects about 11,000 customers

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U.S. Bank data breach overview: 

• Who: U.S. Bank has notified around 11,000 of its customers that their personal information was accidentally shared last month by one of its third-party vendors. 
• Why: U.S. Bank says one of its “trusted vendors” accidentally shared a file containing the customers’ personal information. 
• Where: U.S. Bank has customers nationwide. 

U.S. Bank has notified around 11,000 of its customers their personal information was accidentally shared by one of its third-party vendors last month in data breach. 

The financial institution said the data breach occurred after one of its “trusted vendors” accidentally shared a file containing their personal information Sept. 27, according to a draft letter posted on the website of the California attorney general. 

U.S. Bank reassured its customers that the error was “discovered immediately” and that all of the recipients of the file “cooperated fully” with efforts made to secure the shared personal information. 

Accidentally shared information included names, addresses, Social Security numbers, birthdates, closed account numbers and outstanding U.S. Bank balances, according to the draft letter. 

U.S. Bank does not believe customers are at risk due to the incident

U.S. Bank said it does not believe its customers are at risk due to the incident but said it is taking steps to protect them as a “precautionary measure,” including offering two years of free credit monitoring and identity restoration services. 

The financial institution is also advising its customers to “remain vigilant” and to place a “Fraud Alert” on their credit files, according to the draft letter. 

“Fraud Alert messages notify potential credit grantors to verify your identification before extending credit in your name in case someone is using your information without your consent,” U.S. Bank said. 

U.S. Bank advised its customers that, while using Fraud Alert can “make it more difficult to get credit in your name,” it “may also delay your ability to obtain credit.” 

In July, U.S. Bank agreed to pay $450,000 in order to resolve claims it violated the Fair Credit Reporting Act by allegedly obtaining credit reports without having either a purpose or permission to do so. 

Do you have an account with U.S. Bank? Let us know in the comments! 

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