Customer files class action over Comcast data breach

Comcast data breach class action lawsuit overview: 

• Who: Raymond Goodrow filed a class action lawsuit against Citrix Systems Inc. and Comcast Cable Communications LLC. 
• Why: Goodrow claims Comcast failed to protect the personally identifiable information of its customers during an October 2023 data breach that occurred after a vulnerability was exploited in a Citrix software product. 
• ‘Where: The class action lawsuit was filed in Florida federal court. 

Comcast failed to adequately secure and protect the personally identifiable information (PII) of consumers during a data breach that occurred in Oct. 2023, a new class action lawsuit alleges. 

Plaintiff Raymond Goodrow’s class action lawsuit claims the breach exposed consumers’ names, mailing addresses, telephone numbers, birthdates, partial Social Security numbers, usernames and encrypted passwords, among other things 

Goodrow argues Comcast has the resources to “take seriously the ‘obligation’  to protect the PII of its customers, yet allegedly “failed to invest the time or resources necessary” to safeguard the information.

“Plaintiff and Class Members entrusted their PII to Defendants, their officials, and agents,” the Comcast class action says. “That PII was subsequently compromised, unlawfully accessed, and stolen due to the Data Breach.”

Goodrow wants to represent a nationwide class of consumers who had their PII compromised as a result of the Comcast data breach, which took place on or around Oct. 10, 2023 and was reported by Xfinity in December 2023. 

Comcast data breach caused by vulnerability exploitation in Citrix software product, class action lawsuit says.

Multinational cloud computing and virtualization technology company Citrix is also named as a defendant in the class action lawsuit. A vulnerability in Citrix’s software product, which is used by Comcast and others, is the cause of the data breach, according to the class action. 

“On October 10, 2023, Citrix announced the vulnerability in the software product used by Comcast and thousands of other companies, known as the ‘Citrix Bleed’ vulnerability, which has been exploited by ransomware cybercriminals,” the Comcast class action states. 

Goodrow claims Comcast and Citrix are guilty of unjust enrichment, breach of implied contract and negligence, with Citrix also accused of breach of third-party beneficiary contract. 

The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of damages for himself and all class members. 

The class action lawsuit is only the latest to be filed against Comcast in the wake of the data breach, with a trio of complaints previously filed in Pennsylvania federal court. 

Were you affected by the Comcast data breach? Let us know in the comments.

The plaintiffs are represented by Jeff Ostrow and Steven Sukert of Kopelowitz Ostrow Ferguson Weiselberg Gilbert and Alan M. Feldman, Zachary Arbitman and Samuel Mukiibi of Feldman Shepherd Wohlgelernter Tanner Weinstock & Dodig, LLP. 

The Comcast data breach class action lawsuit is Goodrow v. Citrix Systems Inc., et al., Case No. 0:24-cv-60100, in the U.S. District Court for the Southern District of Florida.

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