Comcast class action lawsuit overview:
- Who: Plaintiff Kenneth Hasson filed a class action lawsuit against Comcast Cable Communications LLC.
- Why: Comcast allegedly failed to take adequate cybersecurity measures to protect customers’ sensitive information from a data breach that occurred in October.
- Where: The Comcast data breach lawsuit was filed in Pennsylvania.
Comcast Cable Communications LLC allegedly failed to properly safeguard its customers’ personally identifiable information (PII) from a data breach that targeted Xfinity in October, according to a class action lawsuit.
Comcast owns and operates Xfinity, which is one of the largest telecommunications companies in the United States, the data breach class action explains.
Plaintiff Kenneth Hasson says hackers exploited a Comcast security vulnerability between Oct. 16 and 19 that allowed them to access the PII of nearly 36 million Xfinity customers.
The PII allegedly compromised in the Comcast data breach may include customers’ names, contact information, last four digits of their Social Security numbers, birthdates, usernames, hashed passwords, and security questions and answers.
Comcast reportedly began informing customers about the breach Dec. 18, explaining that Citrix, one of Xfinity’s software providers, announced a vulnerability in one of the products used by Xfinity. Unauthorized third parties allegedly accessed Xfinity’s internal systems before the vulnerability was patched.
The plaintiff says Comcast knew that it was important to safeguard customers’ PII and that it knew about the dire consequences of a potential Comcast data breach. However, he says, Comcast failed to take adequate cybersecurity measures to protect customers’ sensitive information.
Comcast data breach may affect victims for years to come, plaintiff says
Criminals can use PII to commit a variety of crimes such as identity theft, financial fraud and medical fraud, the Comcast class action lawsuit explains. This type of stolen information is often posted on underground websites known as the “dark web.”
The number of data breaches have increased significantly in recent years, and so have the reports of identity theft and fraud, the plaintiff says. Once PII is stolen, the victim may experience harm for years to come, according to the Comcast class action lawsuit.
“As a direct and proximate result of Comcast’s failure to implement and follow basic security procedures, plaintiff’s and class members’ PII is now in the hands of cybercriminals,” the plaintiff says.
The plaintiff says he is at increased risk for fraud and identity theft due to the Comcast data breach. He claims he has spent valuable time monitoring his accounts to detect and prevent misuse of his personal information.
The Comcast data breach lawsuit is just one of the latest class action lawsuits to be filed in the wake of a data breach. In December, multiple class action lawsuits were filed against Progress Software Corp. and other entities affected by data breaches stemming from a May cyberattack targeting Progress’s MOVEit file transfer software.
Were you affected by the data breach? Tell us about your experience in the comments.
Hasson is represented by Gary F. Lynch, Nicholas A. Colella, Patrick D. Donathen and Connor P. Hayes of Lynch Carpenter LLP and MaryBeth V. Gibson of The Finley Firm PC.
The Comcast data breach class action lawsuit is Kenneth Hasson v. Comcast Cable Communications LLC, Case No. 2:23-cv-05039, in the U.S. District Court for the Eastern District of Pennsylvania.
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575 thoughts onComcast class action claims company’s negligence resulted in data breach
Shortly after Comcast was hacked while I was checking my credit report I noticed that I had a collection on it for a company that doesn’t even do business in Washington state. Turns out someone used my information to get services and then never paid it so it went to collection in my name. While I was fighting it a new one came up, same state on the east coast I assume the same people. When they moved they did the same thing again. It took me forever to clear it up.
My Comcast account was hacked. They opened a mobile account and had access to my debit card, phone number, address everything. Had to close card shut down the house phone. Contact the bank and so on.
My best ank card was hacked by comcast I always pay by check through the mail but on January 27-24 I was having trouble with my cable box and the technician said he would lower my bill but I had to make a payment with him on the phone then my card was hacked the payment I made was for February then this month for march I get a 474 hundred dollar bill went through hell with them on phone saying they never received my payment even though it’s on my bank statement still fighting them
I like many others have had my account breached. I was on auto-pay with Xfinity/Comcast to ensure my payment would be on time. I was getting more withdrawals in my checking account. Tried resolving issue with my bank and infinity but to date have been unsuccesful. I’m out a lot of money, and my info leaked onto the dark web..