Chick-fil-A investigates ‘suspicious activity’ on some customer accounts

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Chick-fil-A breach overview: 

• Who: Chick-fil-A announced that it is aware of “suspicious activity” on some customer accounts. 
• Why: The fast food company did not release details of the fraudulent activity.
• Where: The Chick-fil-A breach is active in the United States.

Chick-fil-A has announced it is aware of “suspicious activity” on some customer accounts, with some customers falling victim to “fraudulent activity.”

In a tweet posted on the Chick-fil-A account Jan. 4, the company gave few details of the breach.

“While we are still investigating what happened and how certain customers became subject to this fraudulent activity, this is not due to a compromise of Chick-fil-A’s internal systems,” Chick-fil-A tweeted.

The company says it was working quickly to resolve the issue but gave no further details on the nature of the Chick-fil-A breach or what customer information may be compromised.

Potential Chick-fil-A hack highlights importance protecting online accounts

A support page on Chick-fil-A’s One Membership Program customer support website provides potentially affected clients with details on what to do if they notice unusual activity on their accounts, if they see any mobile orders placed without their approval or if their loyalty points were used to redeem or gift rewards fraudulently.

Customers victimized in the potential Chick-fil-A breach should immediately change their passwords to new ones that are unique, complex and not used on other online platforms or accounts.

They should also remove any stored payment methods, such as credit or debit cards, from their Chick-fil-A One accounts. 

Last year, Chick-fil-A agreed to settle a lawsuit alleging Tyson Foods Inc. and its subsidiaries conspired with other food producers to fix and inflate broiler chicken prices.

Are you affected by the potential Chick-fil-A hack? Let us know your experience in the comments. 

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