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Angry Sprint customers who pay a monthly premium for 4G service and who shelled out big bucks for the EVO 4G and Epic 4G — even though they don’t get 4G service — may finally get some vindication from a class action lawsuit filed September 30 in Southern California.
Sprint rolled out the 4G phones “with great fanfare” this summer as the first and only phones able to access wireless 4G from a national carrier. According to the Sprint 4G class action lawsuit, however, Sprint’s 4G coverage is limited to only 53 markets in 22 states, and many of these markets are not even located in major urban areas. In California, for example, Sprint only offers 4G service in the cities of Merced, Modesto, Stockton and Visalia. Major California areas such as Los Angeles and San Francisco have been promised 4G access “in the near future” by Sprint, but no specific California 4G rollout dates have been made public. Other major urban such as San Diego and Sacramento have no prospect of having Sprint 4G access any time in the near future.
On top of having to pay premium prices for a 4G phone that doesn’t get 4G service, these customers are also required to purchase Sprint’s “Everything Data” plan and pay an additional $10 a month for 4G service — which they’re not even getting.
The Sprint 4G class action lawsuit is brought on behalf of all individuals or entities who purchased, leased or otherwise acquired 4G wireless phones from Sprint and were billed for Premium Data charges or other charges specific to 4G phones but did not receive 4G service starting May 2010 to the present. It also includes a subclass of individuals and entities that reside in California and were billed for the $10 Premium Charge at issue during the relevant time period.
A copy of the Sprint 4G Class Action Lawsuit can be read here.
Updated October 4th, 2010
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40 thoughts onSprint 4G Class Action Lawsuit
I live in Virginia Beach, VA and have purchased Sprint’s 4G phones and service. I was told by Sprint when I first purchased the phone that 4G was coming soon to my area. I kept checking in with them and they continued to give me the same story its coming soon. Finally they told me the technology used in my phone to use 4G has been discontinued and they now use 4G Lite. I asked if they could switch phones at no charge, they said No. Also if I were to cancel my service, they would have to charge me a cancellation fee of a couple of hundred dollars. Somehow this does not seem fair. I am still paying for a phone and service that doesn’t do what Sprint advertised it would do. They need to make this right!
I too am sick of Sprint advertising about 4G,have been with Sprint about 2 years with the IPhone 4S and not 1 time have I sen 4G show up on my phone. Whether I was in DC or SC. I live in NC and I am getting ready to suit them for the charges I have paid for 2 phones.
class action lawsuits is a joke. regular joes like us will get nothing. the lawyers will get everything. i will just walk away and don’t worry about it when my contract is up.
I have 4 more months with Sprint, and I will say good bye to contracts for good. I am sick and tired of them lying about the 4G, and no 4G for me. When my contract is up, I will use the cheap pay as you go phone plans, and that will be all that I will need. I’ve had it with all their lying and cheating ways.
Ok EVERYONE that’s asking to be put on the lawsuit list first off a lawsuit of this type is going to take YEARS typically before its ever going to get to “how many customers” are there to be compensated and how much each will receive. At which time they will get a list “court ordered” mind you that Sprint will have to produce affecting “X” amount of litigants and then there will be a very broadly advertised by the lawyers in the newspapers,TV,ect asking for people affected to submit their names at which time you’ll be sent a form basically stating you were affected for “X” amount of time that you’ll sign and then you’ll be sent an award check. At this point in time there is no need to try to get in on the ground floor. Trust me if the lawsuit goes thru the lawyers will get whole of everyone possible because a bigger base of customers affected will mean more people the lawyers will get a percentage of awards for! So just relax and save your breath it’ll be awhile and you will get yours eventually. I’ve received 3 awards of this type before so I know how it goes. 2 from companies I used to work for and 1 for the Samsung Capacitor Lawsuit settlement.. Just saying. I’d like to see some money back out of this also considering I’ve been running 2 Everything family plan lines for 5 years now myself
@ #2 Sprint – There’s no need to think about the “use more-pay more” factor when I was told that I was paying for unlimited data & unlimited Internet with the hotspot.
Why would advertise it as unlimited and call it unlimited for one price if they were looking to get more?
They lied about the service they were providing. Not only did they lie about it, they changed the terms of service without notifying their customers that they had the intentions to do so.
Got bad news guys, I talked to sprint and the evoshift,and the epic 4gshift are both ymax phones, and if you don’t already have 4g you never will because all new city installs will LTE and my too phones will only work in cities that are currently have ymax… so the 2 phones I bought for 4g in dayton ohio will never be useable where I live as 4g phones, but they tell me its ok cause if I visit cities with ymax I can use it…really
How do I get in on the lawsuit…been having issues with sprint
Same old never received 4g in my area…..
I received an letter from Sprint today that they are dumping me as a customer due to the amount of roaming I am doing in my area. For the last 3 year I tried to get out of my contract and could not, I was even forced to buy an Evo 4 G phone that does not work in my are too. I have been on the unlimited plan for 2 years but now that Sprint is being fined for my roaming they are forcing me out. I want to sue them just like AT&T had happen to them. Sue the hell out of them for the hell that sprint put me through for the last 3 years. It is not my fault that there service is shit in my area I have been telling them that for years and can prove that I have been.