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Angry Sprint customers who pay a monthly premium for 4G service and who shelled out big bucks for the EVO 4G and Epic 4G — even though they don’t get 4G service — may finally get some vindication from a class action lawsuit filed September 30 in Southern California.
Sprint rolled out the 4G phones “with great fanfare” this summer as the first and only phones able to access wireless 4G from a national carrier. According to the Sprint 4G class action lawsuit, however, Sprint’s 4G coverage is limited to only 53 markets in 22 states, and many of these markets are not even located in major urban areas. In California, for example, Sprint only offers 4G service in the cities of Merced, Modesto, Stockton and Visalia. Major California areas such as Los Angeles and San Francisco have been promised 4G access “in the near future” by Sprint, but no specific California 4G rollout dates have been made public. Other major urban such as San Diego and Sacramento have no prospect of having Sprint 4G access any time in the near future.
On top of having to pay premium prices for a 4G phone that doesn’t get 4G service, these customers are also required to purchase Sprint’s “Everything Data” plan and pay an additional $10 a month for 4G service — which they’re not even getting.
The Sprint 4G class action lawsuit is brought on behalf of all individuals or entities who purchased, leased or otherwise acquired 4G wireless phones from Sprint and were billed for Premium Data charges or other charges specific to 4G phones but did not receive 4G service starting May 2010 to the present. It also includes a subclass of individuals and entities that reside in California and were billed for the $10 Premium Charge at issue during the relevant time period.
A copy of the Sprint 4G Class Action Lawsuit can be read here.
Updated October 4th, 2010
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40 thoughts onSprint 4G Class Action Lawsuit
I know it for sure Sprint, ATT and Verizon tends more “Malpractice bills charge on everyone the customer” I don’t want the customer feed the elite top of career position inside the Sprint headquarter increase salary. They took advantage of the customer’s pocket because they think the customer “dump or puppet” One day, the eagle catch the fish out of the lake” it means the law force the business shut down and closed the business.
I don’t have any mobile. I hate mobile because of fraud bills and false fees etc… I fed up. I will never buy any new coming mobile or tablet. I avoid it. Because the company always bad treat to the customer. One day Sprint or any company will be lose business for sure.
It think it would be easy for sprint to disable the 4g service on the phone, like the $30 Portable Hot Spot option they disable. Just disable the 4G service for people that don’t live in a 4G area, like me, and don’t charge the $10 fee. I’ve called sprint a few times with phone issues and i love when they tell me to re-boot my phone. On re-boot, I love to throw the “it’s in the big 4G display startup screen to remind me i’m paying $10 per month for nothing.” Most of the sprint operators laugh and say they are in the same boat.
Sprint 4G Class Action Lawsuit
wish i would have known about this lawsuit sooner, i have had problems with Sprint since day one. i have the everything unlimited plan with 2 phones on my account, my plan is 129.99 a month but yet i am being charged almost 400 bucks a month with all this 4G crap but yet we still don’t have 4G in our area, i can’t send out texts and get dropped calls daily. i have done everything i possibly could to get all the services fixed including call sprint every single day. what more can i possibly do and how would i go about getting my money back for services not provided within my plan?
Sprint 4G Class Action Lawsuit
It’s unfair how Sprint keeps false advertising a service they don’t have in certain areas, all my friends who have Verizon and tmobile just bought their phones and get 4g, I bought my EVO in November 10 and still have no 4g service even though I’m paying for it. Something needs to be done to force Sprint to either give a refund or get their 4g up and running immediately. I have been a customer for over 10 years and feel they don’t care. I have called to complain and they can never tell you when they will resolve this issue. I’m sick of 3g it just can’t keep up with this phone. Let’s just say Sprint you suck!!!
Sprint 4G Class Action Lawsuit
I have had my evo 4g for 3 months now and have had this thing refreshed several times and reported several times also replaced once . Now the phone still is messed up and needs to be replaced yet again. The multi media hardly ever works I can no longer send or receive pic messages . I signed on for a premium package for $69.99 a month for unlimited web text and talk . Now on my bill its charging me for extremely premium services ? When I called and asked Sprint they said its for unlimited web . Wtf that’s why I pay $69.99 . Also lots of add on apps Sprint thought would be nice to add without my approval . Each app added on goes for $9.99 a month . So long story short the evo does not do what I was told it does prior to purchase. And the bill is a clever mystery at best . Not one person at Sprint has done what they said they would do to fix the problem . I am less than impressed. 3 month bill now is at $450 . What a scam . Something needs to be done about this . Thanks for your time…
Sprint 4G Class Action Lawsuit
I bought 5 Evo 4G phones through sprint last year for my family members, I have paid $10.00 per phone that equals $50.00 a month for 13 months now. For a total of $650.00 and no 4g how can this me legal. They told me when I bought the phones that 4G would be up and running within a month of my purchase. I am happy I found this site.
Sprint 4G Class Action Lawsuit
Its funny just a few days ago I filed with BBB about samsung epic isues and the 3 refurbished phones that don’t work, the rep said I was not paying 10 dollars more for 4G I was paying for an “enhanced experiance with the media and blahblah, sounded like a new spin to damage control effort. Straight up sale associates and sprint said pay 10 on epic and evo for 4G not that other bs. Come on law suite fix these douchebags.
Sprint 4G Class Action Lawsuit
:PAlthough ATT does offer 2 gb for 25 It also has unlimited data for $30, if your using 5,6 GB a month you need to stop looking at porn or figure out how to use the interweb on dat der mobile divice you hill billy bashing is all fine and dandy you see what happend to verizon right bashing ATT got them cornerd with iPhone’s and no subscribers. Sprint has issues thats true. with the new aquistion of teenmobile 10$ unlimited data on a 4G device. I encourage all sprint customers myself included to leave as soon as your contracts up and enter into an agreement with tmobile on a nice device evo is overated and is really a peice of crap compared to all the new devices out there. and grandfather your self in with the 10$ data plan oh by the way att offers 10 unlimited family for each subscriber, good to have family in the business and use the web for what its there for information! not porn SPRINT looser.
Good idea except now sprint just cancelled our contract because we have the ” unlimited data plan”, moved and now “roaming” all the time. Been with sprint for over 4 years but now their policy is if you use too much data ” we reserve the right to cancel your contract with only 7 days notice”. We thought we were safe being “grandfathered” in under our old contract…nope just more little people getting screwed by big corporations. Why I’mhere, want to sue them to stop this practice of “selling us” on unlimited data plan, but then cancelling our contract for actually using it.
Sprint 4G Class Action Lawsuit
Its not 4G charge it is called a premium data charge, Sprint addresses this issue to smartphone which uses 3 to 10 x more data, I average 5 to 6 GBs a month while att charges 2 gb for 25 dollars, Think about it, use more data pay more
Sprint 4G Class Action Lawsuit
This lawsuit should include ALL of sprints customers, not just those in California. We in the midwest are forced to pay for the 4G network also, and they don’t even know when it will be available in the upper, or central midwest! They tell us that it’s “just in case we travel to somewhere where 4G is available”. :-( It makes me mad, but I’m in a two-year contract, so there is nothing I can do, and their staff are pushing the 4G phones, In fact, I don’t know if they have many 3G phones left in their store!