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SaveBig.com Scam Class Action Lawsuit
By Matt O’Donnell
Internet auction site SaveBig.com has been hit with a class action lawsuit that alleges the site claims to be free, but charges $99 “without any authorization whatsoever” after it suckers consumers into registering for what they believe is a free trial offer.
Irate consumers in the SaveBig.com class action lawsuit claim the auction site uses deceptive “free bids,” promotional pop-up and teaser ads, and at least two phony news reports that are made to appear to be legitimate news editorial stories from official news channels to lure unsuspecting consumers in.
If this sounds familiar, it’s because we reported on a similar internet auction site class action lawsuit filed against BidRack.com, which allegedly uses the same deceitful practices to lure consumers in and fraudulently bill them. (See “BidRack.con Scam Class Action Lawsuit.”)
According to the SaveBig.com class action lawsuit, people who click on SaveBig’s ads are immediately charged $99, even though there is not a single registration step that indicates there is any type of registration fee or other initial fee. The phony news reports are also used to lure consumers to SaveBig.com, using headlines like “SaveBig Saves Consumers 95% Off Retail” and deceptively including the statement “As Seen On,” followed by numerous logos for legitimate news sources like ABC, Fox News, CBS, CNN, MSNBC and USA Today.
“However, no link is provided to any stories on SaveBig.com that are conducted by any of those news sources, and there do not appear to be any such stories on or in those news outlets,” the class action lawsuit states.
Customers who click on the promotional offer for SaveBig.com at the end of the purported “news” stories are directed through the same registration process as the customers who registered after clicking on the free bid ads “and also are automatically charged $99 for a bid package in excess of the promotional ‘free bids,’ without any clear authorization to do so,” the class action says.
The SaveBig class action goes on to say that customers who ask for a refund of the $99 never receive one, and are fed lines like “the website is down,” that the refund request is “under review,” or they are directed to a third-party calling center with limited authorization to do anything.
The SaveBig class action lawsuit is seeking restitution and compensatory and punitive damages for fraud, unfair competition, and negligent misrepresentation. It is also seeking an injunction barring SaveBig.com from engaging in future fraudulent activity.
Updated July 5th, 2011
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7 thoughts onSaveBig.com Scam Class Action Lawsuit
So I also lost $75.00 . I never heard anything
What is needed to join this lawsuit against “SaveBig”?
Thank You, Thank, I have been looking for a way to get my money back, Savebig, officials should be sent to jail for what they have did to people, they caught me at a time that cause me to have a overdraft to my account that cost me $34 boy was I pissed, It makes me mad just to write about it.
Thank goodness I read all the reviews before signing up. I had a feeling something was not right while registering and my credit card info was needed and no info was posted regarding charges. At this point I stopped and googled the website url. Wow I was astonished at all the complaints! Unless you have money to throw away, don’t trust any penny auctions. Go ahead and search for yourself before registering.
save big was decent in the early days. but i have at least 20 items that have been (order placed) for over 4 months. i would not bid again even though i have 1400 bids left.
Even without the $99 “surprise” charge, the whole operation is a scam. Although SaveBig shows valuable items purchased for only a few dollars, each penny big costs $.60, so the real price is 60 times higher than shown. Furthermore, any unsuccessful bidder loses all that was bid. On any valuable item (and there are hundreds that are not even worth the shipping charges if they gave them away “free”) there are many bidders, all of whom, except one, will get ripped off. Even the “winner” is not getting a good deal. It is a total scam and should be stopped.