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Santander Consumer USA Charged with TCPA Violation
By Andrea Gressman
There has been a class action lawsuit filed against Santander Consumer USA for allegedly violating the Telephone Consumer Protection Act (TCPA) as well as the Fair Debt Collection Practices Act. The plaintiffs have also charged the company with breach of contract for allegedly charging improper fees.
Santander Consumer USA, according to their website, is “a leading company in the automotive finance sector.” However, the company has been accused of using “heavy-handed tactics” to get consumers to pay up on these loans, including allegedly violating the TCPA.
There are several federal laws that a debt collector must adhere to regarding their practices. One of these laws is the Telephone Consumer Protection Act, which prohibits companies from calling consumers on their cell phones using an automatic dialing machine (robo-dialer) or a pre-recorded message without their permission.
Plaintiffs in the Santander Consumer class action lawsuit accuse the company of making repeated and even harassing calls to their cell phones in violation of the TCPA.
If you have dealings with Santander Consumer and believe they are violating the Telephone Consumer Protection Act, you should contact a TCPA lawsuit attorney right away. It is also suggested that you do not sign any agreements with the company until you have consulted a qualified attorney in order to protect your interests.
Each call the company places to you in violation of the TCPA can mean a penalty at the minimum rate of $500 for each call. This can add of very quickly to a sizeable sum.
It is important that you keep any and all records that you have of these phone calls, including any recordings on either your cellphone or home phone – especially any harassing messages you may receive. It has also been advised by some familiar with the TCPA to record your conversation with the company and specifically tell they are no longer allowed to call you. However, it is advisable to speak with a qualified attorney before you go any further with any actions.
If you believe that you have been the victim of a Telephone Consumer Protection Act (TCPA) violation visit the Text Message Spam, Cell Phone Call TCPA Class Action Lawsuit Settlement Investigation right away to learn more about your options. You may have a lawsuit to seek compensation through a TCPA class action settlement.
Updated February 18th, 2013
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74 thoughts onSantander Consumer USA Charged with TCPA Violation
My Hsbc Loan was bought out by Santander and they have increased my interest rate and added all kinds of fees. Last month when I looked at my pay off it was more than three thousand more than the previous month. Can anyone help, I reside in az and am not sure about which law firm would be good.
Did you hear anything about this? I live arizona and the same thing is happening to us.. contact me. Please bmedeiros2004@gmail.com
I should be paid off this month and called to get a payoff with them saying I still owe $3600
Amazing!! I felt alone in this mess I am in with the horrible company. I bought our Versa for $14125. a year later my payoff was $14125. Santander stated it was interest. When I confronted the fact of that makes NO sense they kept repeating that it was interest.This company yet has to report to my credit, and when I tried to trade the car in, the manager of the dealership comes back to let me know they could not legally touch the car, I am not the owner. Yes I know this does not make sense. When the dealership contacted Santander for payoff information, Santander does not know who I am or the vehicle I own. OK gets even more strange. A year before all this came out we went through bankruptcy and signed a reaff agreement. If I knew then what I know now….
For those that are interested in class action lawsuit against Santander Consumer LL. contact Davis and Norris, LLC. Their office is located in Birmingham Alabama. Go to their website to find out any information.
Make a Phone Number on Google Voice for FREE! Go online to Santanderconsumerusa.com and make a profle for your account – update your phone numbers with the new Google Voice number and bogus numbers for references. Bogus addresses in different states for yourself home and mailing….. then u can BLOCK every number they call from on Google Voice. and theyll never be able to contact you. FIRST HAND EXPERIENCE WORKS GREAT!!! Beat them at their own game!! DUHHHHHH
I would love to be apart of a class action law suit against Santander.
My parents had a loan through Citi which then became Santander. They were then charged ridiculous fees and charges when they paid on time. I called them and they just gave me the run around. They continued to charge ridiculous fees and penalties. They were paying more money than the car was worth. They constantly called and left harassing voice messages on their answering machine. Finally they quit paying the loan because it became too much and they took the car 5 months later. Their practices are unethical and abusive and need to be stopped and shut down. Ridiculous.
Car was fully insured, then totaled. State Farm paid Santander full balance owed. Didn’t pay fast enough though. Santander rep repeatedly called me at work. Told him to stop. He said I’d regret not helping him. He put $1 charge off and two months late (for two months AFTER car totaled) on my credit reports. Severely affected credit rating, loan rate and ability to get credit. This deceptive credit reporting practice is becoming more common with them apparently…kivlighn@aol.com
I have a loan with santaner for 7yrs.my car was 18,900.00 when my loan was up i paid 42k.they said i still owe 15k because of a deferment back in 2010.so they want me to pay a total of 57k for a 03 cherokee.
i have a loan with santander there fees are outrageous
I need an attorney to file suit against Santander and also need to join a class action. same boat as others, suddenly thousands of dollars in interest added to a loan.