Sarah Mirando  |  February 23, 2012

Category: Legal News

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Samsung TV Capacitor Class Action Settlement

By Sarah Pierce

Samsung
Samsung has reached a class action lawsuit settlement resolving allegations it sold defective televisions that cause a number of problems. If you purchased a Samsung LCD, Plasma or DLP television manufactured prior to December 31, 2008, you may be able to claim up to $650 under the Samsung TV class action settlement.
The Samsung TV settlement will resolve a class action lawsuit, entitled Russell, et al. v., Samsung Electronics America, Inc., that alleges Samsung manufactured and sold certain Samsung-branded televisions that contain a capacitor defect that cause the televisions to experience symptoms such as not turning on, experiencing a delay in turning on, making a clicking sound, cycling on and off, or other similar problems (the “Covered TV Symptoms”).
Samsung denies the allegations in the class action lawsuit, but has agreed to settle the case to avoid ongoing litigation.
The television models covered under the Samsung TV capacitor settlement are:
Samsung LCD TV Serial Numbers: LN-T******/XAA; LN**A******XZA; LNS4041DX/XAA; LNS4051DX/XAA; LNS4052DX/XAA; LNS5296DX/XAA
Samsung Plasma TV Serial Numbers: HPT5034X/XAA; HPT5044X/XAA; HPT5054X/XAA; HPT5064X/XAA; PN42A410C1DXZA; PN42A450P1DXZA; PN50A410C1DXZA; PN50A450P1DXZA; PN50A460S4DXZA
Samsung DLP TV Serial Numbers: HLT5087SAX/XAA; HLT5087SX/XAA; HLT5089SAX/XAA; HLT5089SX/XAA; HLT5687SAX/XAA; HLT5687SX/XAA; HLT5689SAX/XAA; HLT5689SX/XAA; HLT6187SAX/XAA; HLT6187SX/XAA; HLT6189SAX/XAA; HLT6189SX/XAA
If you own one of these Samsung TVs and experienced one or more of the Covered TV Symptoms listed above, or if you experience a Covered TV Symptom within 18 months after March 2, 2012, you can claim one of the following benefits from the Samsung TV class action lawsuit settlement:
(1) A free service visit to determine if your TV has a problem covered by the class action settlement and, if it does, to fix the problem. You must call (888) 899-7602 within 18 months from March 2, 2012 to receive this settlement benefit. If your TV requires more than one repair for a capacitor issue covered by the class action settlement, you will receive an additional $50 payment.
(2) A refund of expenses you incurred, prior to March 2, 2012, to evaluate or diagnose the problem covered by the class action settlement (up to $150). You must submit proof that your TV has a Covered TV Symptom (such as a receipt, bill cancelled check or credit card charge, correspondence, verification from repair provider) before March 2, 2013 to receive this settlement benefit.
(3) A refund of expenses you incurred, prior to March 2, 2012, to fix the problem covered by the class action settlement (up to $150 to fix the capacitor issue or $300 if the repair included replacing a power supply board). You can also receive up to $150 to cover shipping expenses, including insurance costs, you incurred to fix the TV. You must submit a claim form and proof that your TV had a capacitor issue by March 2, 2013 to receive this settlement benefit.
(4) A $300 debit card if you reported to Samsung, prior to March 2, 2012, the problem covered by the class action settlement, but did not get it fixed, and you no longer possess your TV. You must submit a claim form and proof that you purchased a TV within 90 days of March 2, 2012 to get this settlement benefit.
In other words, a customer who repaired the set may receive up to $600 for diagnosis, repairs, and shipping, plus $50 if they need more repairs; while a customer who no longer has the set can still receive up to $450 for diagnosis and compensation.

Claim forms and more information on your rights in the Samsung TV Capacitor Defect Class Action Lawsuit Settlement can be found at www.samsung.com/us/capacitorsettlement.
 
Details on how to file a valid claim and ensure you receive your settlement benefits can be found in our Open Lawsuit Settlements section.

 

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Updated February 23rd, 2012

 

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57 thoughts onSamsung TV Capacitor Class Action Settlement

  1. Jolanta says:

    I have Samsung DLP HL67A510J1F made May 2008, two years ago start clicking sound and delay in turning on.Lawsuit that was expired Sep2013.Is any one currently having and getting this issue resolved .

  2. JEB says:

    I’ve just heard about this problem with Samsung TV’s. I bought mine in between transfers to duty stations/deployments and never heard anything about any recall until two days ago when my TV started to do the boot-reboot thing.

    So when my 55″ LCD TV started to do the same boot-reboot thing, I called Samsung and got one hell of a song and dance!

    Long story short, they admitted that they knew of the problem, they also admitted that my TV was one of those with the boot-reboot issue, they also stated they were not about to do a damned thing to correct their KNOWN faulty parts issue, because their coverage/repair/replace period had “expired”.

    Last time I buy anything from Samsung.

    Class Action lawsuit anyone?

    1. Michelle says:

      I would love to join you in a class action , That is so unfair ! But EXACTLY MY ISSUE, I have already repaired my tV once for about 300.00 a few years ago. So about 2 years later it did it again ! Same thing clicking noise over and over . All the while I had no idea about the class action law suit . What happens to the ones who just don’t know about the law suits to begin with. Uggh !

      1. Top Class Actions says:

        We offer a submission form on our website for you to fill out if you are seeking class action legal help. Attorneys will then review your submission to determine if you have a case. If they feel you qualify, they will contact you directly. You can submit your information here: https://topclassactions.com/start-a-class-action/. You may want to consult your own attorney, and should you choose to go that route, we recommend checking out http://www.consumeradvocates.org/find-an-attorney. Once there, you will be able to search a broad database of specialized attorneys in your area that you may consult.

        We wish you the best of luck in your pursuit of justice!

  3. Christopher says:

    2 Samsung tvs may 2011 and 2013 55 in and a 43 in
    Within a week the tvs are having the same problem…. it’s obvious the problem is not fixed. What options do I have?

    1. Top Class Actions says:

      We offer a submission form on our website for you to fill out if you are seeking class action legal help. Attorneys will then review your submission to determine if you have a case. If they feel you qualify, they will contact you directly. You can submit your information here: https://topclassactions.com/start-a-class-action/.

      1. Michelle says:

        Hi , many others besides myself seem interested in class action with samsung plasma tv’s and the problem that continues from their old resoltion to the issue . The company continues to manufacturer the tv’s with the same issues and myself had no clue that there was even a class action previously .

  4. t. renee says:

    I purchased a 50 inch Samsung plasma from HH Gregg in 2010 and it does the same thing when I move the cord. powers on and off.
    didn’t know there was a lawsuit. my model number isn’t listed. can we reopen the claim?

  5. t. renee says:

    got my 50 in Samsung plasma in 2010 and my television does the same thing when I move the cord. I had no idea there was a lawsuit even though my model number is not listed.

  6. Hung Yuoh says:

    I purchased Samsung LED TV 55″ (model no. UN55EH6050F) on 01/21/2013. Power cycle on and off problems start on 07/27/2016 after about 3.5 years of usage.
    Samsung told my model not applicable for the class lawsuit that was expired Sept. 2013. No free repair. I have to pay repair.

    Though Samsung knew these on-going problems on many Samsung TVs, they kept selling defective TVs continuously.
    In other words, it is ‘fraud’. How do we initiate the class lawsuit again?

    Can I file my money back from Samsung to the small claim court? We should take action against despicable business practices of Samsung.

  7. Tee says:

    I purchased my Samsung TV 6/24/2014 from Best Buy and am experiencing the same problem. Of course the TV only had a 1 year warranty.

  8. Licia Parsons says:

    This just happened to our TV yesterday! I have found several boards with people still complaining about this happening. They are still selling these TVs!! Just ridiculous!!

    1. carl rubin says:

      is any one currently having any luck with getting this issue resolved

  9. T says:

    un46c6500 – 4 yrs old. similar issues. I was planning to purchase 3 tv. going to chose LG. how can we start another lawsuit?

  10. Jim Sullivan says:

    I have the same problem with the Samsung ln52a550 purchased in 2009

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