Menards store and parking lotMenards has been hit with a class action lawsuit by consumers who claim that the home improvement company offers a delusive rebate program.

Plaintiff Amy Childers says she visited the Menards website to purchase fence panels during an advertised “11% Off Everything” promotion.

After she completed her purchase, she allegedly downloaded the rebate coupon that corresponded to her purchase from the Menards’ Rebate Center online. She then filled out the coupon and mailed it to the address listed on the website.

Childers says she waited the six-to-eight week period for the rebate to be processed but did not receive anything in the mail from Menards.

Then, in December 2018, she was told her purchase did not qualify for the 11 percent off rebate because the items she purchased were on sale and therefore did not qualify.


Childers claims the fact that the items were on sale, and thus ineligible for a rebate, was not disclosed to her prior to her purchase. In addition, she says she didn’t see any language informing her that her purchase was not eligible for the rebate at any time during her purchase.

“Menards breached its contract with Childers by failing to send the rebate checks to Childers at all, or by failing to send the full amount promised,” the Menards class action lawsuit states.

The plaintiff says Menards created the mail-in rebate program to “reduce the issuance and redemption of rebates.”

Also, the Menards class action notes that Menards intentionally and systematically fails to pay the 11 percent rebate to those who have followed the correct process of attempting to obtain the rebate.

“Menards’ rebate process systematically denies its customers the full value of the rebates that they earned by following the terms of Menards’ rebate program, purchasing items during the rebate promotional period, and timely submitting the required rebate paperwork,” the plaintiff states.


The Menards class action wants Menards to stop its “unfair, deceptive and illegal practices,” which includes its misrepresentations of its rebate program. The plaintiffs also want Menards to provide the rebates to those who have dutifully followed the rebate process.

The Menards class action lawsuit also claims that the company’s rebate program is “the best of both worlds” as they can sell their items at full price knowing that numerous customers will never receive the rebates to which they are entitled.

“Menards’ rebate process is designed to deny rebates that its customers earned by the terms of its rebate program after purchasing items during the rebate promotions and timely submitting the required paperwork,” claim the plaintiffs.

The Menards class action point to hundreds of online complaints about Menards’ rebate program and state that after customers send in their rebate forms, they have no way of tracking their specific rebates. They state that the only way to contact Menards is through an online form or a P.O. Box number.

Do you shop at Menards and haven’t received your promised rebates? Let us know in the comments section below.


The plaintiffs are represented by Eric J. Haag of Atterbury, Kammer & Haag, S.C. and Sabita J. Soneji and V Chai Oliver Prentice of Tycko & Zavareei LLP.

The Menards Rebate Class Action Lawsuit is Childers, et al. v. Menard Inc., Case No. 3:20-cv-00107, in the U.S. District Court for the Western District of Wisconsin.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

1,454 Comments

  • J King April 14, 2021

    Menards is clearly interested in making rebate claims as difficult as possible. Otherwise they would allow rebates to be submitted online. They put as many hurdles as possible to keep people from bothering while advertising heavily with ‘rebate’ prices. They are a very cut throat company that has no interest in their customer. Hope this class action forces them to change, but I doubt it. Hope they have to pay a settlement at least.

  • Fred Postma April 10, 2021

    I spend over $1000 a month at Menards and always get my rebates. If I return something while the rebate is being processed, I do not get 11% for those items. I always have a smooth experience with Menards. Many may not receive the expected rebate because they may be gaming the system by returning their purchase while the rebate is being processed, only to be frustrated because they don’t receive the rebate on the returned items.

  • Diane April 9, 2021

    I have received all my rebates. There is a mail post Mark date you need to respond by. Plus it also says one per family. So keep all rebates in one envelope and mail out a week prior date. I kept missing and list prior reading fine print. I was always told be salespersons sale items not applicable. So now I use the rebates to my advantage.. Sorry to see so many having issues.

  • Brian April 7, 2021

    I still have not received my rebate

  • Andrew L. April 7, 2021

    I’ve sent off multiple rebates and never received any rebates, I wish the mainstream media would do a story on Menards rebate scam.

  • tim Ratcliff April 3, 2021

    We have been buying supplies from Menards since last Nov for our van/camper. Always advertised 11% rebate since the beginning of Covid restrictions. Have not gotten 1 single rebate. I alsway send them in before deadline.

  • Deborah Stephens April 2, 2021

    I bought some fencing materials last year May/June 2020. Got some rebate form at customer service area. Filled it out and sent receipt to address on form. Probably end of last year I asked a check out lady how long does it take to rebates. She said they take a long time. My purchase was over $200.

  • Kim wall March 30, 2021

    I went to the web site to print the rebate form and could never click on any of the many web sites listed to even see the rebate form so that I could print it. What kind of stupid operation is this that won’t even allow you to see their rebate form, much less print it?

  • Betty Allen March 30, 2021

    We remodel our Bathroom bought everything new . Sent in our rebates which total over 300.00 never heard anything. That was August and September of 2020.

  • Judy Schuettpelz March 28, 2021

    I have also mailed in for the rebate and it’s been 6 months I received nothing. We bought flooring. Guess we won’t shop there anymore

  • Margaret Fisher March 28, 2021

    Took the trouble to mail in rebate shortly after purchase with stamped envelope. Purchase made on 10/01/20 have not receive 11% rebate check of small purchase $73.68. Manards has lost our business.

  • Chris Shields March 28, 2021

    Same boat- bought a shed BECAUSE the rebate made it the best price. Nothing back- no word, wasn’t trackable, nothing in the mail.

    Made a purchase some time later. Not because of the rebate, but the rebate offer happened to be going on, so i filled it out. Nothing.

    Glad that they’re being sued.
    I try not to use Menards and I’d say about 95% of the time we don’t have to.

  • Louis D March 27, 2021

    Glad to see a class action against Menards for this. Their rebate process is absurd! “*Mail-In Rebate. Rebate is in the form of a merchandise credit check”, “* Please cut and fold before sending”, “DO NOT ABBREVIATE.”, what a nightmare of a process! It is clearly designed to deter people from making a claim. And yet Menards plasters the discount advertisements all over everything with no mention of what you have to do to get the discount or that it is an in store credit only. I avoid shopping at Menards for this reason, highly deceptive indeed! Even if Menards were fulfilling all rebate claims properly, they still deserve to be slapped with a class action for such deceptive advertising.

  • Michael Overkamp March 26, 2021

    Been nearly a year. Submitted twice. Never received a thing. Spent almost $20 mailing them letters and rebates. Completely ridiculous

    Cant talk to anyone. They should be put out of his was for their deceptive and fraudulent behavior.

  • Gail freeman March 21, 2021

    Never received mine it was over 100 dollars last September

  • Don A March 21, 2021

    you only have a few weeks to send in the receipt and it has to be done in the mail verses online like home depot. That costs .55 to just send it in, then it’s just in store credit so I have to spend more to get something I need. It is a nice value but you feel like a scam with the hoops to go through. Menards is a terrible company I avoid!

  • David Sparling March 21, 2021

    I bought $132.96 of model train items on 1/22/20. Sent in my rebate coupon and never got it answered.

  • Julie and Steve Chamberlin March 20, 2021

    We finished our basement in 2020/2021 and sent in several rebate forms! We only received 2 small ones back!

  • Michael L Lyons March 19, 2021

    I am still waiting for a 11% refund for an item I bought in July 2020.

  • D. Carlson March 19, 2021

    The REAL scam is that this isn’t even a rebate! You get a “merch check” in the mail that you can only use at Menards if you spend at least the value of the “merch check”. Menards loses NOTHING in this rebate program. I mean, to put it in practical terms. Imagine you go to the orchard and pick 10 apples for 10 dollars. But the owner of the orchard says that you get 2 dollars off after you return the seeds to him. So you eat the apples, save the seeds, and return to the orchard. He gives you two more apples…as long as you buy at least 3 additional apples from his orchard since the price of apples went up. Do you see the scam? Menards charges too much for their merch as it is, then they offer a “everything rebate”. You send it in, get your “merch check”, spend it at Menards, and haven’t saved a dime because the “merch check” is only valid for items they deem eligible. Menards NEVER loses money on these rebate, and they make more than if you don’t use them. My advice: if you shop Menards (or any store that has similar rebate programs) don’t bother with the rebates. They won’t save you a penny in the long run, though you might “feel” like you’re saving money; you’re not. Menards has you by the short ‘n curly’s on this scam.

  • Ken Hain March 19, 2021

    I’ve returned at least 5 rebate forms and never received any checks.

  • Will March 18, 2021

    Home Depot secretly matches Menards rebate program if you google it. They have.a separate website set up and in my experience you get the rebate/gift card way faster than menards.

    Menards is kind of shady, even the rebates they send are a simple piece of paper with no protection, whereas Home Depot at least sends an actual card that’s more sturdy

  • Martin Myers March 18, 2021

    I have never gotten anything back after sending in the Menard’s “rebate” vouchers. So I just quit shopping there since they obviously don’t do what they claim.
    Add me to the list.

  • Daniel Nguyen March 16, 2021

    I receive 20% of Menards 11% rebate checks back. That’s 2 out of 10! It’s bad enough not getting the rebate checks back but you are spending time and money to mail them out!!!! What a crop of scam!

  • Rachel B. March 16, 2021

    I googled “Menards not giving rebates” as I have tried submitting 3 over the years. The last was in 2019 and I have NEVER gotten anything back. I spoke with a coworker who said she had the same experience, so did her mother and then another friend said the same thing. That is 4 people in Indiana that have not EVER gotten a rebate back. I hope the plaintiff sues for everything they are worth. It is unscrupulous to market as if responsible people who take extra effort can get savings when they never intend to follow through with what is advertised.

  • Donald Collins March 12, 2021

    I purchased 2 garage doors for $264.00 each through their website without the rebate being shown that I had witnessed online in the past. Within two weeks the rebate was again showing offered.
    After asking the store manager here in Barboursville WV about the possibility of receiving the rebate on the purchase, he informed me it didn’t qualify because the $264.00 for each of the doors was a sale price from the everyday price of $295.00 each. (**price now shows $261.65 with “you save $32.34 after mail in rebate in red under price)
    It is very misleading that the advertisements they put online and the tactics being used to make consumers believe the rebates are additional to the advertised prices . I guess I am lucky that I actually purchased the garage doors “on sale” and did not have to deal with maybe getting an instore “mail in rebate” in 6-8 weeks which I would have to spend in their store. I will be limiting my shopping here if at all.

  • Jack M. March 11, 2021

    I have three rebates from November of 2020 totaling $212.00. They said it takes 6 to 8 weeks to get it. It has been 14 weeks, and nothing. After reading all this, it certainly sounds like a big scam.

    • Amanda F March 14, 2021

      The first one takes forever. I mailed one in I believe mid November, I just got it. The same with my mom, the first one took a super long time, now she gets them in just a couple weeks of mailing them off. I think it has something to do with getting people into the system. Also, you have to remember, it was 2020, they may have been hit by the plague and been short staffed at times too.

  • Samantha Morris March 8, 2021

    We bought a house in June of 2020 and have bought a lot for our home during the 11% rebate. I keep a detail list of the dates I mailed in the rebates and the amounts. I have not received rebates for the larger items I have purchased. Last rebates I sent in were on 11/4/2020 and nothing. Missing about $200 in rebates from 2020. I know it’s not a tone of money, but it’s the principle of it. I’m sending in one today for $67.57 and doubt I will see that.

  • Stephen Mathis March 8, 2021

    so in the middle of a pandemic, Menards wants us to fill out a form and mail it in instead of utilizing an online process in hopes no one goes through the effort……. wonder what the rebate staff think of this??

  • Jeff Friedman March 6, 2021

    It’s a dead ends dealing with Menards. It’s a dead end getting help from this class action gig. Guess I’m left with suing Menards in small claims court.

  • P. Parker March 6, 2021

    I have never received a rebate, and I send them in with every purchase. I’ve been shopping there for my larger home projects since 2018.

  • D. Johnson March 3, 2021

    I am still waiting for a rebate of $240from 11/25/20. I was told by the store that they are processing the smaller ones first. I have received rebates after. One rebate I gave to the clerk but was not used or did not scan.

  • Jeremy G February 28, 2021

    I spend anywhere from $500/$1000 a week at menards and i have never recieved any rebate. Last one is now going on 16 weeks still nothing. Its a scam and i will never shop there again.

  • S Redd M February 28, 2021

    I have waited 10 weeks for a refund for over $27. and was told at Menards that there is an email to write to and on the rebate slip and there is not, only a website where you have to got and send a letter and they expect you to have all the receipts which I believe I do and send copies of them, but again we have to tear off those Rebate sections, so I now get to guess. I think when it is a large amount that they just do not send it or they could be stole via the delivery, as Menards never checks the name to the rebate.

  • R Brown February 28, 2021

    I have been shopping at Menards for years pretty much weekly and never had a problem receiving rebates. In late 2020 I noticed on their website a notice that rebates were taking longer to process which is understandable due to the longer than usual promotion period and covid issues. I still received ever one of my submitted rebates. Although some took longer than usual. Many of these rebates included sale items. Their program is smart as it keeps customers coming back to redeem them.

  • Edward Erdmann February 25, 2021

    I am holding Menard’s receipts dated 11/20/20 and 11/21/20 from purchases I made in person at two different Menard’s stores not on sale and eligible for rebate. These are both indicate “rebate receipts…printed for this transaction: 617.” I promptly submitted both attached rebate receipt sections via US mail. I have not received either “Merchandise Credit Slip” as of 02/25/21.

  • Patricia Woodard February 25, 2021

    I have been waiting for a rebate since mid November 2020. I have had problems every time I have sent rebates in. This is the third time, received rebate the first time but I had to call. Phone number is on the rebate ticket or it used to be if it isn’t now. Never received the second one still waiting, and now waiting on the third one.

  • William R Johnson February 25, 2021

    Have been waiting since last summer July to Sept. Sent in several different times for various purchases. Have Not received any rebates to date.

  • Mary M Fumo aka peggy February 24, 2021

    I have not received my merchandise rebate from 08/13/10. it’s 02/24/21. this isn’t the first time this has happened. can you help? i emailed them as suggested but again no response.

  • Ginny Christenson February 23, 2021

    On November 13, 2020 I purchased a dishwasher from Menards. On the 27th I mailed in the rebate paper work (I made copies of everything) for my 11% rebate. As of today 2/23/2021 I have not received the $53.99 due me. I cannot get help from anyone concerning this, so frustrating!!

  • Pam Workman February 22, 2021

    I’m having issues right now with menards rebate . In November 2020 I took pictures of all my paper wrk & mailed my rebate in . I was suppose to get $475.22 rebate, it even said that on my paper wrk . I got my rebate Saturday February 20, 2021 & it’s only for $33.35 & I can’t get no answers from anyone about why . I need help.

  • Rod Dew February 21, 2021

    I am an independent contractor and mostly shop at menards. I have sent in rebates that were over a year old and still received the rebate check. One time I had misplaced about $600 worth of rebates and found them a year and a half later and sent them in and still received the full amount due. I also wait until I have an envelope full before sending them in which takes months to accomplish. I have yet to not receive a rebate check for any rebate I’ve claimed. I have over 300 rebates claimed in 2020 alone. Also I have bought plenty of merchandise that was on sale and still received the 11% rebate.

  • James Denny February 21, 2021

    I submitted everthing appropriately and timely. Was told to expect in 6 weeks. Checking multiple times, they later stated it would be 10 weeks because of Covid. Continuous checking and the tracking yielded it was sent out SIXTEEN (16) weeks after submitted and it has now been EIGHT MORE WEEKS and i have NOT received it. Just pitiful!

  • Cynthia Secret February 17, 2021

    Hi, I have several rebates I submitted and never received my money. I can check my emails and let you know my information. Plus on “most” of my purchases I used the Menards card and always submitted them as soon as I got them. In the last 3 years
    of purchases. I have received only one rebate. I have probably spent around $3,000 and maybe more that qualified for rebates.

    • Nick Koskinas February 20, 2021

      I’m still waiting on a $51 rebate after buying some closet doors

  • Terry Binder February 17, 2021

    I usually spend 5 to 6 thousand dollars a year at Menards, I do NOT keep a very good record of rebates. But there are times where I had a really large purchases like one that was worth about $250 in rebates that never showed up. This past December I did a purchase online that requires additional efforts and printing of the receipt and rebate and never received that rebate either. The system is what it is. And if the post office looses it or human error occurs we are out the money. It is a huge hassle and is unfair to the consumer. I am buying merchandise based on a sale price that I have no control over whether or not I will receive payment back.

  • Lori Milan February 16, 2021

    We have also not received our rebate money mailed early November, website to track says they have not received them. I also believe this is a big joke. I told my husband same thing anyone can see Menards Rebate Offer on the envelope and help themselves to our rebates. We should be able to submit them online. I am one very frustrated customer!
    ;

    • Janis lykins February 16, 2021

      I haven’t seen my rebate from November 2020 either. I also wondered about someone snatching the rebate card for their own use

  • Danielle M Koenig February 16, 2021

    We bought a refridgerator and sent a rebate in 11/2020 and should be getting $250 back. I haven;t received so I checked on line. The rebate number is 617 and 615 was just processed so I’m holding out hope. However, back about 5 years ago we purchased new hardwoog floors and I never received the $300+ for that. It seem whenever theres a big purchase it some how gets lost.

  • Pat Beech February 16, 2021

    I bought new cabinets on 11/26/2020 should be receiving a rebate of around $950. Email CS and received the email to be patient it was taking 10 weeks to process. Over 10 weeks now and the rebate site still shows nothing. I sent my rebate in via priority mail and can track the envelope, it was received on Dec. 3, 2020.

  • Linda Voytko February 15, 2021

    Mailed rebate in on 7-29-20 have not received anything as of yet.

  • SaraCC February 14, 2021

    Is there a way to join the class action lawsuit? I have several dating back to October 2020 I am waiting on. Very frustrating.

    • Forrest Schering February 16, 2021

      11/06/20 purchased counter top valued at 469.99 still waiting for rebate.they said go to rebate int. to get the info you are looking for

  • Anna Pham Ankeny Iowa February 12, 2021

    They owe me $85. Said it was voided because I asked for a price match.

  • Tonya Rumba February 11, 2021

    We ordered carpet and padding on 12/11/2020. Sent in the rebate for .25 per square foot of padding on 11/12/2020 and have not gotten my nearly $200 rebate yet. When I try to search for the status of the rebate, it says it’s not found. Besides all of that, we were told our carpet would take “about 7 days” to come in. It didn’t show up for a month, putting our entire move into our new house way behind schedule. This entire experience with Menards has been frustrating, and unprofessional on their part.

  • Russ February 10, 2021

    I sent an inquiry to REBATESINTERNATIONAL as to why I was shorted on 5 rebate receipts I mailed to them after the “11% off everything” promotion. Keep in mind, I was shorted on 2 of the 5 rebates and not denied like some people in these other comments are. The response I received did not answer why, so I provided them photos of the rebate receipts prior to mailing them in and the rebate check I received, then mentioned that it seemed like false advertising. A week later, still no response I will be going to Home Depot where at least I know I am guaranteed 10% off at checkout using my military/veteran discount instead of dealing with the Menards delayed “partial” rebate program and a company that does not have a military/veteran discount because, “their prices are already low”.

  • Deann Gregory February 8, 2021

    I’m still currently waiting on two rebates that I sent out 11/11/2020 One was for $423.22 and another for $5.06. When I check on the site it says they don’t exist and I’ve emailed them twice and get the response that it’s taking longer because of COVID and not to email them again it’s just delaying our rebate ! How long can it take ? Very upset !

  • Jonathon Blissenbach February 8, 2021

    Menards deserves to lose and pay us all. They owe me $81. It has been four months and only email interaction is allowed, and now they told me to stop emailing. Ridiculous.

  • Beth Kershaw February 7, 2021

    Same story here. I made several purchases with the “”11%” rebate advertised, sent in the paperwork and nothing 12 weeks. My “status “ says my rebate doesn’t exist. It’s a total scam and they get away with it. I am not a happy customer.

  • Jill Newland February 6, 2021

    We have been expecting over 300.00. It doesn’t help on how they mail them. Anyone in the mail can steal them. It says the amount right on the card for everyone to see

    • Michelle February 6, 2021

      I totally agree. We never receive them when I do mail them. I do believe people at the post office help themselves

  • Fritz Howe February 5, 2021

    I have sent in several small dollar rebate requests in the past and never received any response. Since they were nominal, I did not follow up. However, I am presently awaiting $61.27 in rebates from my purchase on 11-14-2020. On February 1-2021, emailed an inquiry and received a reply back from Rebateinternatiinal.com stating “your request has been received and will be reviewed by our support staff in the order it was received”. I am still waiting…..

  • Tom February 5, 2021

    I’m owed $336 from the rebate program for the $3000 plus flooring I purchased in November 2020. Like the other customers, I followed the mail-in directions to the letter. Have received nothing and it has been 12 weeks. I specifically chose Menards due to the rebate. Never again.

  • Sarah February 4, 2021

    I’m owed $108 from a rebate that I sent in mid November of 2020. I haven’t received the rebate and according to their rebate tracker, they have no record of receiving my forms in the mail.

    • Christina Abel February 4, 2021

      Me too. Mine may have been end of October. I know some of my purchases were things they advertised a rebate on. That’s why I bought it. So frustrating

  • annmpetricca February 4, 2021

    Yes! This has been a frustration of having shopped at Menards! I never get my large rebates which are promised!

    • Kevin February 16, 2021

      Same as everyone else has said during hard times. I had sent in approximately $300 to $400 worth of 11% rebates in October thru December of 2020 and never received a dime. They were blaming the post office for losing mu rebates. What a cough out. I think it is a scam.

  • Gregory Bonner February 4, 2021

    Same as everyone else has said. Ordered new custom kitchen countertops 10/2020. Received counters 11/2020. Followed the steps, sent in the rebate form, checked status online a week ago 01/29/21 nothing in the system. Sent email to CS they replied I needed to resend my receipt. I did that last week and received no reply and nothing shows in their system of my rebate being received. Approx. $110.00 rebate.

  • Amy Morrison February 3, 2021

    I have mailed in many Menards 11% rebates in the year of 2020 and only received 2 of the rebates and I have been waiting months to receive the rest of them. Menards rebate program isn’t doing what they state in their directions. Menards stars 6 to 8 weeks andnur is going on months now and I am very DISSAPOINTED in Menards Rebate program and how they can treat their customers like this and not give them their money owed for their purchases. I also have not received anything stating why or where my rebates are and why I haven’t received the rest that I am owed by Menards!! I am not a happy customer of Menards anymore and it makes me pissed off as acustomer to treat u sthos way and not stand by their customers . Iinstead Menards is ripping us all off and doesn’t appreciate their vood customers. I’m going to probably quit shopping at Menards now and hope others will to due to facts in which they told us their customers will get back.

  • Phil Kasa February 3, 2021

    I believe it was dec 2019 ; i purchased enough oil to get a 30 or 33 dollar rebate. Never got it. When i gtalked to some one they asked if isaved the reciept. Didnt know where it was.
    10/31/20 i sent in a 47.79 rebate request. Still havent got it; but i still have the reciept.
    When i called about it . their reply was that because of covid and everything else, things were running slow.
    I told them that i thougt they had a lot bigger problem than covid.
    Ive gotten lots of small rebates since i sent in the $ 47.79. Why is it that all the big ones dont make it.
    The penalty for stealing a $ 3.29
    Rebate is the same as stealing a $ 47.00 one; which one do you think their going to steal.
    If i dont get this one , i’m done with menards.
    YOU’D. Think with your name on the store youd be more active in this problem

  • Joseph V De Stefano February 3, 2021

    I ordered a snowblower online from Menards and never received my advertised rebate . It also was only usable in the store and I’m in New Jersey with their nearest store being in Ohio.

    Advertised one price and then it was more but the rebate would lower it. But I was never given the advertised price and Never received my rebate.

  • Beatrice Morgan February 2, 2021

    I shopped at the Menards in Michigan as I relocated and had heard good things about this store. I sent in my receipt and the card you get at the store and have not received my 11% rebate This was in November of 2020. Nor have I heard anything back.

  • Carry Suchy February 1, 2021

    We are building house and spent over 10 thousand dollars during the 11 percent rebate(we chose Mendards over other stores because of the rebate) back in Oct/November 2020 its Now February and still no sign of the rebate and nothing shows up on the tracking site that shows they have even received it. There is no phone number or contact to ask about the issue either. Our previous rebates come in the mail looking like junk mail which is designed so people will through them away. I am still hoping we get ours soon, I hate to think a company would purposely deceive customers like that, praying that Menards will prove me wrong and I will get my rebate or we too will find out more about this lawsuit.

  • Henry Teeter February 1, 2021

    got my rebate but only good to use at Menards, luckily mine was a small one of $50 plus dollars so not a Biggy. But I won’t be buying from them again what a shady way of doing business. Not worth the hassle for me, will give it to someone I know that will still do business with these criminals.

  • Melissa F February 1, 2021

    We have been renovating a home since August of 2020. We have spent thousands of dollars with Menards. I have put together documentation in which we have discovered we are owed approximately $1000, none of which has been received in nearly 6 months. I have contacted them multiple times through their ticketing system the only response was that they have mailed two of them, neither of which has been received. The whole purpose of us doing so much shopping with Menards was to take advantage of the rebate program. I thought we had never had a problem receiving before we started this renovation, but now I am wondering how many other rebates we have submitted that were never received.

  • Virginia D Henley February 1, 2021

    Since September of 2018 I have spent well over $6,000.00 in remodeling a house in Missouri. I figure that Menards owes me at least $700. I need a new dishwasher and have been awaiting my rebate to buy one at Menards. Now that I’ve seen this I’m reading the writing on the wall.

  • WILL ADAM February 1, 2021

    I purchased over $1500 of building materials and mailed the rebate form in over three months ago and have not received my rebate. Nothing was on sale so it all qualified for the 11% rebate and I mailed the receipt and form in well before the cut off date. Their website doesn’t show it has been received.

  • Jim Johnson February 1, 2021

    We are currently waiting on two rebates from November of last year, one for $80.59 and one for $86.53. Still haven’t gotten them. SAD I DID CATCH THEM ONCE. PRICE A BUNCH WOOD FOR A PROJECT. TWO OR THREE WEED LATER THEY HAD THERE 11% SALE AND ALL THE WOOD I PRICE WENT UP, ONE ITEM OVER A DOLLAR. VERY SAD.

  • Richard W Loveless January 31, 2021

    I have also spent thousands during Menard’s 11% rebate program. At first I just sent them in as directed. After a few months when they started coming back I noticed I wasn’t getting back what I thought I was supposed to. After that I started writing down rebate amounts, totals, and dates for each envelope sent in. I also intentionally kept individual envelope totals down after hearing others complain of “lost” ones Rebates International claims they never received. I sent in 2, 3, or 4, envelopes at a time instead of just one to limit amount “lost in the mail”. Since then 26 of the rebate envelopes has been processed. None have been “lost” but one or more individual receipts have “disappeared” out of 13 of the 26. Typically they are larger amounts missing, but, as small as $0.33, and as large as $25.80. The rebate total due from those 26 was $1311.60. $146.59 of that did not get processed. Ironically that is about 11% missing from the 11%rebate. My suspicion, is that some Rebate International employees have a side income in the form of receipts submitted, that are missing from envelopes that were sent in. I tried to track missing receipts, but when I enter the # on the receipt, it comes up invalid. They must want the # on the rebate portion they required you to send in. As a senior citizen, not being as tech savvy, keeping those #’s as well is a real pain with this many receipts.

  • Bruce January 31, 2021

    it seems to be hit and miss with rebates – with a house remodel, and a mother-in-law cabin that always needs work – i spend several thousand a year at Menards. I have an old school habit that I use a rebate check to get other ‘free after rebate’ items and keep the rebate checks ‘coming’ – I’d give their rebate process fairly high scores – but I know that there are rebates I never got back – didn’t think much of it – until I came across this website. it’s a clunkly process for sure – likely by design – in todays world – why can’t you just take a picture of the rebate and the receipt and get ‘instant funds added’ – banks and credit unions solved this with remote deposit and bill pay years ago.

  • Jessica Edmonson January 31, 2021

    We used menards when doing a home renovation in October and October 2020. We spent about $12,000 there and submitted the rebate receipts and forms as directed in November 2020. We have not received our rebate check, the online tracker shows no record of our submittal as of Jan 31, 2021 (3 months!), and we have not heard back from the online customer service/contact us option (which is the only option) that we submitted two weeks ago. We shopped there because of the rebate. Lowe’s and Home Depot are closer and were a little cheaper. This is a scam.

  • Tina Povich January 31, 2021

    I always get the small ones but none of my larger rebates ever make it in their system. They owe me $1000-$1500 in rebates mailed in 3 separate envelopes and none of them made it but the one for $14 made it just fine?

    • Aaron January 31, 2021

      I purchased a suncast shed 1k the day before Thanksgiving. Following the rebate process sent it in 8 weeks later still nothing. I will notify the local news in my hometown warning ppl not to shop there.

  • Diane Palmstein January 29, 2021

    We used Menards to build our home along with our contractor, spending over $140, 000.00. In finishing our home, we purchased over $1,100.00 in tile, during a non rebate week in April 2020, we went to the front desk and said we wanted to hold it and pay next week as that was a rebate week and he told us, buy it now and complete the rebate for purchases within 30days of an offer, so we did and submitted and was declined, because the tile was on sale, but we check and it wasn’t, there were some supplies but the sale price was so minimal. I spent 2 months contacting Menards and at one point at corporate the gentleman told me he’d pass it on the someone but refused to give me a name, email or title and hung up, never heard back. Even went to the store manager who said “sorry that happened but I can’t help you.

  • Maxine Eichelberger January 29, 2021

    I had my roof done in july of 2020. I sent in rebates for materials that I brought. I never received them. I sent in copies again and e-mailed them ,I have not heard from them The rebates is a small amount compaired to what I spent. I will take my bussiness elsewhere.

  • Tony Popp January 29, 2021

    I spent a lot of money with Menards this past year. They sent me a couple rebate checks, but the five rebates I mailed for starting in August and into October were never sent to me!

  • Kathy January 29, 2021

    1. “Rebate” is not cash: must be used for Menard’s purchases.
    2. Not all submissions get recorded. Where’d they go?
    3. Bigger $ claims dont get recorded or sent out.
    4. They actually wiped my record clean off their site after I relentlessly pursued (I screenshotted 1st).
    5. Only made progress when I mentioned the Class Action Lawsuit, atty gen’l complaint, BBB, & Consumer Protection Bureau.

  • Tisa Padovano January 29, 2021

    Still waiting for my rebate from a Christmas shopping trip at the beginning of November 2020. This process is antiquated and needs several updates. Super annoying to wait this long. Lost faith in this rebate program. We should be able to add our receipt using the Menards app or simply online.

  • Tammy Hill January 28, 2021

    I made a large purchase in November. (Over $1300) As of January 29th, I have not received my rebate.

  • Dona January 28, 2021

    Yes the advertisement may say rebate to get you to purchase product no there is not a rebate i

  • eric kilmer January 28, 2021

    Waiting on over a $200 rebate check. 8 plus weeks and doesn’t show up at rebate center. Will never shop there by choice again

  • Dan Long January 28, 2021

    Yes I have been a customer of manards for years. I send my rebates in faithfully and I do get some back BUT NOT ALWAYS! I was waiting on a $61.00 rebate and finally got a .61 cent rebate!!!! I would never send a .61 cent rebate in. !!!!???? THEY SUCK!!!

  • Tracy Mayo January 28, 2021

    I submitted a rebate form, with 2 receipts and have not received the money. I checked my status online and it shows there isn’t one to be found.

    Very deceptive.

  • Sarah Lauber January 27, 2021

    I have had similar issues as others have mentioned. Such as sending off for rebates that are never received or received for amounts different than the rebate check stated I would receive. Trying to email the customer service to “track” the rebate is useless. I provide rebate #, receipt #, amount, date of purchase, date it was mailed, etc. They tell me that they need more information and cannot locate my rebate with the information provided.

  • Duane Aschenbraun January 27, 2021

    Until recently, I believe I’ve received my rebates that were submitted. However, in mid November of 2020, I submitted an 11% rebate form for purchases of over $300 so i was expecting a $30+ rebate check from them. I’ve gotten some smaller rebate checks that were submitted after this missing one, but still nothing and no record of that submission on their tracking site. I should have known that this would be the one that gets conveniently lost so they don’t have to pay out what they promised.

    I should know better than to deal with this company, their founder is the scum of the earth and treats everyone around him like dirt under his feet. He didn’t get to his level of wealth through fair dealing and living up to his promises or by being an honorable human being.

    I guess he’ll rot in hell soon enough.

  • Troy Hoffman January 27, 2021

    I had 2 rebates show up that were being processed, and several more rebates that were mailed. I have spent over $2,500.00 and now those first 2 rebates have disappeared and we have received nothing. Now I can’t find anything on the Rebate Tracker and still no checks.

  • Larry January 27, 2021

    I to have not received my rebate. I agree there crooks. They need to be stopped for what they are doing. Its been 5 mos and still waiting and trying to track its not working.

  • Tony Ray Barker January 27, 2021

    I’M a contractor and I have sent in more than five thousand dollars worth in back in September of 2020
    these people are crooks. They act like you are saving money but you are not you are actually paying full price. We are allays making them price match Lowe,Home Depot, and other suppliers. The only reason I still buy from them is because they have a lot more things in stock. But I’m about to my whits end we these crooks. By the way they took all incentives away from contractors they cut all there employees wages and some how keep trying to take more from there employees. This company in my opinion is wore than Walmart. They like a lot of Companies need to be stop for what they do. Corporate Greed……

  • Amanda olszewski January 27, 2021

    I have not received mine either and nothing is coming up on their tracking.

  • Tonia Rohlfs January 26, 2021

    I bought a garage door in October and am due a rebate of about 86$
    I keep getting my smaller amount rebates and am told they are doing the smaller ones first? I have emailed 8 times. They asked for the rebate number and date of transaction which i supplied To them —they asked today- a month later for bottom of receipt? That is what you mail to them to get your rebate. They are stalling and are crooks! I have given them a copy of receipt and everything they have asked but they keep stalling

  • Randy Gifford January 26, 2021

    I have several rebate checks that should have been sent out to me – yesterday I rec’d one for an amount that is different than any of the rebats I am due. I sent all of my rebate info and receipts in back in October 2020.

  • Wayne January 26, 2021

    Haven’t received my rebate And it’s been over 6 months

  • David lopez January 25, 2021

    I have a rebate for $1200 still waiting
    10 weeks already no rebate

    • Troy Hoffman January 27, 2021

      lol I hope you get it but they owe me over 200 for 10 months even took the confirmation of the web site

  • dave snider January 25, 2021

    waiting for 20 dollar rebate since october its now almost february says it was processed but i never received it..

  • joe lutz January 25, 2021

    $200 in multiple rebates submitted going back to October. Less than half paid out and all very late. Very disappointed.

  • Manorath Nepal January 25, 2021

    I bought miscellaneous items totaling $ 81.13 on 05/18/2020 , completed the rebate form and mailed it in to the address given on the form . I never, until now got my rebate in the mail. That time rebate was 11%. I am still waiting for the rebate, 01/25/2021.

  • Reva Guffey January 23, 2021

    I have purchased doors and home improvement items from Menards and haven’t receive but one rebate and it wasn’t for the rebate amount. I purchased these items back in September and October and still can’t get an answer on why my rebates haven’t been mailed out. I’m okay with spending the rebate in the store, as I have multiple projects I would like to do but if I’m not going to receive these rebates after spending all the time and money then I will NOT return to Menards.

  • Keith Brunner January 22, 2021

    I too have not received my rebates from Rebates International/Menards! Sent in at least 4 rebates totaling roughly $200. Attempted to track them many times. Never showed up in tracking, No emails! I also Made copies of all of my rebates and sent those in too with tracking! Had to go through BBB to finally get an answer and get one rebate in processing. Along with having to reach out with the BBB Rebates International emailed me and asked me if i could scan copies and sent them in via email! I scanned and sent them in but also asked why…. are they losing these!!!!??????? I have wasted money, postage, and time having to make copies, mail additional rebates and now wasting time in emails! I liked Menard’s but very hesitant of shopping there just for the 11 percent. or at all! They need to hire a different company to do rebates. It could mean losing business, if Menard’s hasn’t already. I’m in for a Class Action suit!!!

    • Jonathon Blissenbach January 25, 2021

      Exact same issue for me, they owe me $85 from a purchase made in September and no way to get a hold of anyone or get action to resolve.

  • Rob Podell January 22, 2021

    I have sent in over $1000 in receipts and nothing is showing up on their rebate site. I am pissed.

  • Brian m Babey January 22, 2021

    Enjoy the 385$ in store credit only! FINALLY GOT MINE. BYE BYE MENARDS.

  • Chad Dalenberg January 22, 2021

    I have hundreds of dollars in rebates that we have not received from large home remodeling purchases over 3 months now, u believe this is a huge scam and they don’t even give military discount like their competitors do. Please add me to tbe class action lawsuit.

  • Matt Ober January 21, 2021

    I bought 3 very exspensive garage doors at menards during their 11% off sale/rebate. Been over 2 months now. No rebate in mail. I have done the email thing with zero luck with responses. I feel like its a scam. I paid over 3500$ for these garage doors. Id like my 385$ rebate so i can get ripped off again.

    • Brian m Babey January 22, 2021

      ITS in store credit only

  • Russell Bouton January 21, 2021

    I have completely redone my laundry room 10/9/20 and I have not received my rebate. Menards rebate tracker is unable to pull up my info. It been over 8 weeks and I’m waiting on a 3O0+ dollar rebate and it’s starting to look like I’m not the only one

  • Russell Bouton January 21, 2021

    I have completely redone my laundry room 10/9/20 and I have not received my rebate. Menards rebate tracker is unable to pull up my info. It been over 8 weeks and I’m waiting on a 3O0+ dollar rebate

  • Rena Noonan January 21, 2021

    We still have not received our rebate on a fridge we bought in October. We only ordered it through Menards to get the rebate and now I have to say I will go back to shopping at Lowe’s. I’m really disappointed in Menards for taking my credit card payments on time and not sending out the rebate they offered us. How incredibly sad they have such false advertisement. I can’t get a reponse from my emails nor the paperwork I mailed it twice.

  • Mary Ellen Schafer January 20, 2021

    I keep copies of all my rebate receipts. Rebate should have been for $5.23. I received $ .83. This is not the first time it has been less, but the first time I have decided to look into it.

  • A&D January 20, 2021

    My husband and I would shop Menards all the time, and especially during the long running 11% rebate they were promoting. I started to keep a log because we were not receiving some rebates and others were in different amounts (always less than what they should have been). We are thoroughly disappointed as well since we shopped Menards with saving money in mind. And if you think about it, you’re really not saving anything at all. In the early days, the rebate check was made out to the individual and we would cash them at our bank. Now, they keep the money in their bank and just generate it back to themselves since chances are the customer always returns to spend more than the rebate check. It’s really a ploy to get you to shop their store to think you’re saving, but in reality, every item in the store is on “sale,” but you pay “full” price and they’re hoping you never submit the rebate form! They are fools for screwing this up, since it was working out in their favor.

  • Debbie Dranzik January 20, 2021

    I will not shop or use the rebates anymore what a farce. After contacting them about several missing rebates, I received a letter stating the following line is stated on the certificate: “Price adjustments, exchanges and merchandise returns will void the rebate on items adjusted, exchanged and or returned.” So they voided 3 rebates because I returned $20 items and rebates totaled $129.78. They seem to adjust a lot of rebates and I am missing at least 6 total. What a scam they have going. So if you purchase to many and then return them because you don’t need them you loose your rebate? It’s cheaper to shop elsewhere since they don’t payout.

  • rudolph m schnotala January 19, 2021

    It’s now been over 5 months since I bought a $975.19 water heater from Menards in Muskegon, Mi. I then mailed in rebate form with paper work immediately. My inquiry thru rebate web site states they still have not received my request!! That’s bull@#$%.
    Our U.S. Post Office has not been out of business for 5 straight months! I’m confident that it was received and this is a rip-off by Menards and/or Rebates International. Sign me up for the class action suit.

  • Darrell January 19, 2021

    I also haven’t received my rebate I purchased over $2,000 in materials back in June of 2020 haven’t heard nothing

  • P. S. January 19, 2021

    Please add me to the long list of unhappy customers waiting for a rebate. It’s been 15 weeks, Rebate approximately $400, a newly reconstructed room in my home has been sitting, unfinished, because I have been waiting for this rebate. Numerous emails to both Rebates International and Menards have not gotten me anywhere.

  • Bonnie Danielson January 18, 2021

    Purchased washer dryer sent in my rebate slip an never received my money back. We purchased 8/18/20 I think this has been long enough. I received all my small rebates weeks ago.

  • Kyle A Dobbs January 17, 2021

    I too purchased approx 3000 worth of doors and never recieved my rebate. These were purchased 4/2020. I didn’t realize so may others were experiencing the same issue. Seems they are up to something.

  • Bob January 14, 2021

    I too have not received rebate credits due. i had previously contacted Rebates International (RI), via email, on numerous occasions to gain explanation of the rebate shortages. Today I contacted Menards customers service and was instructed to contact RI. After explaining the aforementioned to them, I emailed all my documentation including the receipt check received, screen shot of rebates owed me on the RI site and copies of all my receipts submitted. I plan to talk with our local AG office concerning this situation.

  • Jean Zarzycki January 13, 2021

    I contacted Menard’s rebate office about rebate not received and they assigned a number. I’ve emailed them many times even again today and still nothing about rebate they said they sent. This is the worse thing I’ve have ever have gone through with them.it shows they issued but also has never been cashed. Enough with them.

  • Rich B January 13, 2021

    The last 4 rebates over the course of a year or year and a half that I have submitted I have not received. In grand total I imagine they add up to about $60 to $70 of rebates. I used to get the rebates no problem in the past, but something has changed over the past year or two. I didn’t use them on any major purchases at least. Sadly I like Menards. I like their bird seed/pet supplies section and lumber/hardwood selection as well as their outdoor pavers, etc. But the rebates not being fulfilled the last few times has definitely swayed me from shopping there, especially since it is a little more out of the way.

  • Anne Bakker January 12, 2021

    I purchased cabinets totally about $2700 and sent rebate in right away at the end of November. When I go to search for it, it says it is not received or not in their system. It should be a check for almost $300 which I was going to use for more items for our remodel which will start in the next week or so. I am frustrated by the length of time this takes, and want to know how we get in on the Class Action Suit.

    I see that it now says 16 weeks…I’m sorry but that is ridiculous. There should be a way to file these online and upload photos of the receipts. It feels like they intentionally make it difficult and drag it out so they don’t have to pay these out. I’ve spent thousands of dollars at Menards and this is not the way to keep me as a customer.

    • Heather January 13, 2021

      I agree, with everything digital now you would think it would be easier but the point is for them not to pay. I’m assuming this is there plan.

  • Jammie January 12, 2021

    Receiving Menards Rebate is beginning to be a constant problem. My husband and I shop at Menards sometimes 2x a week always receiving 11% rebate receipts. Menards mail in rebates started out good no problems and every year it seems to get worse. Menards probably owe us around $100.00. Last rebate I received I had to call the 800 number and fill out a report online and when I did receive my rebate it was half the amount, I let dismiss it but was upset, sent in several more receipts and nothing. If Menards are not going to be true to their words then stop offering this promotion.

  • Jeffrey Berkheiser January 12, 2021

    Have not received a rebate amount of approximately $25 and it’s been over three months

  • Tonja Miller January 12, 2021

    How do you find info on this case? Has it been resolved, or can you join the action, I think with over 1300 comments that this shouldn’t be ignored and would be worth investigating further
    I’m
    Interested in joining the suit- would love for legal counsel to contact me….

  • Brenda Murray January 12, 2021

    Made purchases 10/28/20
    Mailed in rebate #614
    Have not received

  • Amanda M. Raimondo January 11, 2021

    I am still waiting on 4 different rebate checks… totalling close to $400…
    Poor Managed Company..
    We will never shop there again..

    • Tonja January 12, 2021

      I am waiting on over $8000 in rebates, the normal processing time has gone from 6-8 weeks now to 10-12 weeks and after emailing rebates international in regards to processing times and status update with no reply, I called menards corporate office and asked how to get updated in which she informed me that processing times are now at about 16 weeks- in which I informed her the website still states 10 weeks and that maybe they should update that information.
      I don’t mind waiting , as long as they pay out, this is a significant amount of money with legitimate purchases so I’m not just going to let it go
      (My rebates were submitted at the end of sept 2020, and I always take pictures of rebates , forms and envelopes prior to sending for my own records )

  • Jack Green January 11, 2021

    I’ve been Ripped off 4 times Over the past year and a half probably total 500 dollars or More

  • David January 11, 2021

    Spent $14000 at Menards. Owed Neary $1600 in rebates and no response to repeated attempts to track/ verify that they have even recieved them

    • Tonja January 12, 2021

      What’s the timeline of when you submitted rebates?
      I just spoke with someone from the corporate office and was told that they are now at roughly 16 weeks for processing …..
      I submitted a substantial amount in sept amd haven’t received anything yet… I’m patiently waiting, but it’s holding my next big project up because I was relying on those rebate funds for materials (about $8k)!!

  • Ashley January 9, 2021

    I’m waiting for over $1,000 in rebates since the beginning of 2020. I’ve emailed rebates International countless times and have heard NOTHING even after sending digital copies of what I sent in initially.

    • JOSEPH A BAIL January 10, 2021

      We spent over 1000 dollars in tile during September 2020. Our rebate was for 94 usd. I know this is not as much as some of you, but we also want Menards to answer to these fraudulent rebate offers. I saw this class action was from 2018, and thought Menards surely had reconciled the process. It was somewhat comforting to see posts from 2021. Please legally hold Menards liable. Their supplier’s should be aware of this deception as well.

  • Patsy January 8, 2021

    I purchased $2000 on flooring materials back in September 2020. I mailed in the rebate form along with the required receipt. Still have not received my rebate.

    Checked on its status on website which shows its was issued in early December, but still no rebate. I sent in a smaller rebate request in mid December and got that today for $17.45. What’s the deal? They only respond to the small requests?

    Not smart Menards…I was going to shop there for my bathroom remodel but now, I don’t trust you.

  • Cody Onnen January 8, 2021

    Bought over 5k worth of stuff to redo our roof back in September. Mailed in the rebate a few days later with everything it asked for. We have not received anything back and looking at the tracker it is showing no status for ours. It has been well over 10 weeks and I would assume it would have some sort of status by now. We have kept the regular receipt but of course mailed in the rebate receipt with the form. We have other remodels that need to be done and have been waiting on this rebate to get some of those items purchased.

  • Holly Hensley January 8, 2021

    We bought a house and all the materials to remodel( thousands of dollars) were purchased from Menards because of the “rebate” program. It’s been almost 4 months and I’ve not received any rebates. I had made copies of my rebate receipts before mailing them in emailed copies to the rebate international support. It’s been a couple weeks since emailing the copies of my rebate receipts and no response. I’m owed hundreds of dollars in rebates. I’m done shopping at Menards. The only reason we bought materials there was for the rebate. No more!!

  • Barbara Blyth January 7, 2021

    I received a small rebate of $44.00 in a timely manner, however when it came to a larger sum of about $200.00 I’ve seen absolutely nothing and I’m not sure I will shop there ever again!!

    • Matt January 11, 2021

      I agree, Menards mail in rebates are intentional deception. Selling items full price and claiming you will receive 11 percent off in a mail in rebate AND all to common the rebate claim is never fulfilled from this company.

      I have rarely have problems with low rebates under $40 buy every promised rebate over $100 dollars is conveniently lost.

  • Beth Burnside January 7, 2021

    I have received all my small rebates in a timely manner. When it comes to receiving my over $400.00 one, no sign of it. Hmmm

  • Teri Jones January 6, 2021

    Well very interesting to read the above comments! I had to re-roof my house and garage this past fall. Shopped wisely and chose to shop at Menards to have the access of the 11% off rebate. I have a barn to roof this coming spring and a new garage door to purchase. I was going to use those rebates for the purchase of these items. I sent my rebates in promptly, and like the above I have not received anything of the $250 I earned. Menards has no record of my rebates coming in. It is very strange because I also sent in my sons rebates for the items he purchased for his house redo. Mailed them on the same day at the same time! My son got his rebates! Not a wise thing for Menards to do. I do have other places to shop and believe me from now I will not shop at Menards! Was it worth ripping off your customers for the $250 when I will be spending another $5,000 in a few short months! Bad business!! Hello Home Depot and Lowes!!!

  • Timothy Sands January 6, 2021

    I took on several roofing jobs totaling approximately 8k in purchases from menards alone. I have yet to see a penny from all the 11% rebates i mailed in.
    I have been in contact with their rebate support team which stated that they have not recieved anything. I replied with photographs of most but not all of the rebate original receipts i mailed in along woth a photograph of the letters showing the mailing addresses.

    Please add me onto the class action lawsuit against menard’s. I have emails and photographs showing how menards has failed to pay up!

    I am owed nearly $1,000 in rebates and have yet to receive any of them!!

    Online through the rebate tracking center, i have not received any rebates since 5/10/2020

  • Lea Reeves January 5, 2021

    I have to wonder if this isn’t just a way to con us all into shopping at menards! There are far better ways to do this rebate thing! Why not add the $ to a Menards card at the register at the end of your sale and have a date available it can be used, like starting the next day! Make that card refillable so your rebates can just accrue on that card!
    Good idea you think? Me too!

    But Menards won’t do this because they lose $, it works out for the customer!!!!
    I’m sick of Menards and these rebates. Those damn little post cards have to be getting lost in the mail. Who trusts the post office anyway

  • MARCIE January 5, 2021

    Started a remodel of kitchen and dining room in October 2020. Rebates totaling in excess of $1000. Mailed immediately as I purchased in October and November. No info in tracking on website. Home Depot from now on!!! They honor menards 11% and send a prepaid debit card within 30 days. Add me to the list!!!!

  • Marian January 5, 2021

    How do I join the class action lawsuit for the Menard rebate scam? They owe me $54.00 for a rebate mailed on 9/28/2020.

  • Lena Haddad January 5, 2021

    Remodeled out home spent thousands of dollars at menards in everything from plywood to bathroom vanities and more chose menards over other retail stores specifically because of the 11-15% rebates, sent in all the required forms and have yet to receive anything and have no way to track it. Scam

  • Michelle Nichols January 5, 2021

    My husband shops at Menards nearly every day, if not twice a day, for at least 20years. The time I spend gathering up receipts, preparing, and mailing in these ridiculous rebates is very frustrating. I used to try to keep track of these rebates. Still, it was impossible for they don’t even coincide with the receipts, and almost always, they combine multiple rebates into one voucher and provide no verification as to which one. The difference between what I document to be expected and what we have actually received over the years is thousands.

  • Rick January 4, 2021

    I went to the 15% Off Bag Sale at Menards and got three 10 ounce bottles of Splash dry gas, priced at $1.29 each. The discount brought that to $1.10 each. It wasn’t until I got home and was putting them away with some older bottles I’d bought at Menards just over one month ago that I saw the price back then was 99 cents each. What they had done was bumped the price 30 cents a bottle to make it look like you’re getting a deal with the bag sale.

    If there’s a next time I’m going to stock up on the stuff before the “sale” causes the price to rise.

  • Justin christian January 4, 2021

    Yes, i spent upwards of $6000 in Sept of 2020, have all the receipts and mailed everything in accordingly, within a week of purchase. I havent recieved any rebates which i was counting on to finish my remodel

  • Linda M Pederson January 4, 2021

    I have sent in a rebate 2 times for a washing machine I purchased and have not received a rebate. Funny but after sending it twice it doesn’t show up. I was supposed to get 84.37 back in the firm of a rebate that was submitted 9/1/2020 &again In November. They have no intention on paying me keep saying never received. Funny how they receive all the others fir 20.00and under. I WANT MY MONEY!!!!!

  • Alan Langley January 4, 2021

    What a con and dissapointment by Menards. I was expecting hundred’s of dolars of rebates from purhcases in Sept – Oct 2020. Not a word from Menards. When I go online they cannot locate my claims, I sent in 3 different mailings from multiple purchases and not one rebate has been received. Please add me to your class action. What a con by Menards!!!

  • Erik Wright January 4, 2021

    Since October 2020 I’ve spent a total of $3,603.16 at Menards and submitted every receipt for rebate yet they haven’t acknowledged any of them. September and earlier rebates have all been processed but nothing since.

  • paul urbani January 4, 2021

    ive been doing business with menards for a long time i have always received my rebate some times it took much longer than normal but always received ?

  • Jennifer Fitzpatrick, Mt. Vernon, IL January 3, 2021

    In November, we bought a dryer, a new door, a sink and vanity and a bunch of misc. stuff. The rebate receipt gave me the impression I would get over $140. $12 check arrived. I had issues with the vanity (was cracked…exchanged it…2nd one did not have hardware…I did not exchange it again; I returned it). Not sure how inconveniencing me with inadequate goods turns my rebate into $12 (other items were well over $1200). Wondered if this was common. Apparently, it is.

  • Tracy Merta January 3, 2021

    Ripped me off On about500. in rebates since May.

  • Jessica Ries January 3, 2021

    I have also sent in for my rebates – around the end of October 2020, from the Spencer Iowa Menards totalling over $300.. i have not received my rebates, and was counting on them for xmas..Very disappointed.

  • sandy syms January 3, 2021

    purchased $1948 of merchandise in September 2020 have yet to receive my rebate which is $200 – they should be stopped with this scam

  • Sara Moore January 3, 2021

    I purchased online and sent in the rebate but then I am told it is not able to be used online even though I purchased online. I live in Florida so I would never be able to use it except online. I did receive the rebate check in mail.

  • Emilee Wright January 3, 2021

    Built a shed, started buying products in August – have most of not all receipts. Still waiting for the rebates.. was going to use those for finishing our basement. Add me to the list!

  • Sandra K Roof January 3, 2021

    I have sent in multiple rebates starting back in September 2020 and I have yet to receive mine. I have emailed them and waiting for a response. Also, how do you enter your rebate number to track them when you literally have to mail them that part?? When I entered my name and address it says they have nothing. I have all my receipts.

  • Pamela Mutter January 1, 2021

    I haven’t received my refunds yet. Please add me

  • Kevin Joseph Andres January 1, 2021

    If you kept your rebate receipt it’s the 30 digit # under the bar code. But they should be able to track it by your name. I think they’re stalling. I’m amazed you reached someone. I’ve tried several times no luck.

  • Angela Detzler December 31, 2020

    December 31, 2020
    On September 28, 2020 I also mailed my rebates. Did all the correct steps. I looked online for the status, nothing. I emailed guest services. The worker asked for a rebate number to look up my rebate. I have no rebate number, I was never given one. I emailed all my documents to him, still no response. It’s now been 3 months!!! Let me know how I can bring a class action lawsuit or join this suit.

    • Angela Detzler December 31, 2020

      I spent thousands of dollars on roofing supplies. Certified mailed everything. This rebate offer is a scam! Customer service is slim to none. You can’t call anyone. My next step is contacting Menards corporate.

  • Adam Kottas December 31, 2020

    Finally after over 5 months, email and letters, I got the balance of my rebate. They made excuses about exchanges and returns but there weren’t any on the receipt. For now I’m just ok with this as I planned to use the rebate for something during warm weather. Now we have snow and I’m waiting 3 more weeks for the item I ordered with my rebate voucher . . .

  • Toni December 31, 2020

    Same problems after spending hundreds with eleven percent I’m so frustrated I can’t even talk about it !

  • Curt P December 31, 2020

    Still waiting!! Last visit i asked and the cashier says, they must be really busy..

  • Doug Clark December 31, 2020

    I sent in a rebate on 10-06-20 for $116.38 and haven’t receive a thing. I still have my receipts. Include me in the suit.

  • Kevin Joseph Andres December 31, 2020

    Sign me up. When I first started shopping at Menard’s the rebate program seemed to work fairly well. A bit slow on the return but within reason. It has since deteriorated to the point I have no confidence in it at all. I sent a rebate claim for $85 in early September. In late November it had not been sent, so I took my receipt copies to the store and they updated them, and I sent them off. Last week I got my rebate certificate but it was only for $25. Trying to track my rebates by either rebate # or my name, I always get the same, nothing on record. I’ve sent detailed emails several times through the Rebate International website and got no response. There is no way to contact anyone. It is a messed up system and I think deliberately so.

  • Patricia And Warren Winker December 31, 2020

    We never receive our rebates when they are over $30. We have been waiting well over the 6-8 week timeframe. We figured it was stolen at the post office.

  • Sandra L Conroy December 31, 2020

    Add me to the Menards Rebate class action suit.

    I am angry that nobody responds to my inquiries

  • Daniel Smith December 30, 2020

    When and if you get all your rebates, it is short the amount I’m supposed to get, a few dollars here and there. But it adds up. Still waiting for rebates sent in September.

  • Eliza Stein December 29, 2020

    Add me please

  • Donna M Corbin-McCullough December 29, 2020

    I sent in my rebates for over $200 sent in MAY 2020 (I have all copies) I sent and inquiry and received an auto response August 12, 2020 at 7:41 am asking for rebate numbers which I provided that day.NO communication from them since. I have sent several additional inquiries and no response other than the generic auto response.

    You would think I would be smart enough to not do it again yet on Oct 8 2020 I purchased all new windows for my house and on October 10th sent in the rebate expecting it couldn’t happen twice. This rebate is over $300.00. You guessed it, nothing. I go to their lookup site and NO record of my name, house address nothing. They STOLE BY DECEPTIVE PRACTICES over $500.00 from me at this point and I am mad.

    What can we do, the store just claims they can’t help. I asked for another printed receipt so I could resend it in with a tracking number she stated today NO REBATE IS OVER.

    How about NEW MEDIA ATTENTION?

  • Regina A Ross December 29, 2020

    Menards is where I buy all my stuff yet I haven’t received my rebates. ADD ME PLEASE

  • Shaun December 29, 2020

    I’ve spent over $6000 since June of 2020, and I still have not received a rebate. Store management at Menards is unwilling or unable to help.

    We did not know the rebate checks were not cash and instead are for store credit only until late this year.

  • tony ell December 29, 2020

    I purchased a garage package on 10/5/2020 and was to recieve a rebate in the amount of $1400.00 as of 12/29/2020 I have yet to recieve a reabte. all other rebates I sent in were processed just not my large amount rebate. I do still have the receipt and have emailed the rebate international site but it indicated it would take up to 2 weeks to email me back. I am starting to get uber po’d at this point

  • Sharon December 28, 2020

    add me

    • Patricia Clettenberg December 29, 2020

      So these rebate checks are for merchandise, not cash payments?? this is a false advertisement…………… this is an e-mail I received today!! Rebates International (Rebates International)
      Dec 29, 2020, 7:40 CST
      James,

      RE: Check Ending in 5914

      A stop payment has been placed on Merchandise Credit Check 6236715914, dated 10/27/20. Within the next 3 days, the processing center will be mailing a replacement merchandise credit check in the amount of $154.08 to 358 Deerpath Dr W Schererville, IN 46375. Please allow time for this check to be mailed through the US Postal Service.

      Should that first check ever be delivered to you, please destroy it, as it will no longer be honored at a store.

      FYI, the merchandise credit checks are now folded with the dollar amounts concealed. The outside has the return address of PO Box 99 Elk Mound, WI 54739.

      If you are experiencing mail interruption, please contact your United States Postmaster.
      Thank you,

  • John December 28, 2020

    I spent about $3000 total over three visits for a patio project. I sent a total of four receipts over a 30 to 45 day period. The least expensive was paid out and the others were not. They were mailed about 90 days ago via certified mail. I filed out an inquiry online and have not received a response.

  • Tom Carlson December 28, 2020

    I’m guessing there is something more to this story. The 11% rebate is absolutely available on anything purchased during the time the rebate is going, on sale, on clearance….whatever. If she had a rebate form from her purchase, it is fulfilled like clockwork. So my guess is that she is either looking for a rebate adjustment (meaning she purchased before the rebate was offered, then asked for an ‘adjustment rebate’ instead of returning the item and re-purchasing it during the time the rebate was offered. In this instance, if the sales price she bought it at during a non-rebate week was cheaper than the full price less the rebate if she purchased it during a rebate week, then my guess is that she would want the sales price and not the ‘price adjustment’ rebate that Menards offers to avoid mass returns of items purchased a few days before a new 11% rebate week. Pretty easy stuff.

    As with any rebate offer, when you are sending something in, keeping a record of it is “rebate processing 101”. These are paper receipts being sent in and processed, so it’s not unheard of to have one lost. But the rebate website and customer service email couldn’t be better. They will process a rebate from a photo that you send in if something is missing, no questions asked.

    In typical times, it takes 8-9 weeks to get a rebate card in the mail. In pandemic times, it’s more like 3-4 months. That could be because they’ve been inundated with 11% rebate requests since they offered it for like 6 straight months and not just one week at a time.

    • Donna Marie Corbin-McCullough December 29, 2020

      I am waiting since May 2020 for a group I sent in, I retained copies. SO no they do not process like clockwork. Another large purchase Oct 8 2020, nothing in rebate from that either.

  • Mike Fogarty December 28, 2020

    I have submitted various rebates since September 25th totalling over 224.00 and have not received any rebate. Over 12 weeks????

  • Michelle fatiga December 28, 2020

    I have used their rebate system msny times and only have received a few monies back from the rebate. Very frustrating

  • Debbie McIntyre December 28, 2020

    Sent in 7 rebate receipts
    on 8-7-2020.
    $101.60 total.
    Received rebate I sent in 9-18-2020 missing 1 rebate
    of $9.87 which was in this envelope with 7 others.
    I make copies before I sent them in.

  • D TONDREAU December 28, 2020

    I still have not received my rebate from a purchase form early Sept 2020, It is now the end of Dec 2020. I sent numerous emails to them stating if may take longer than usual was the response to every email I sent since Oct 2020. Please add me to the list.

  • Julia Reno December 28, 2020

    We recently did a complete remodel of two bathrooms and purchased EVERYTHING from Menards. All of the items we purchased offered the 11% rebate. All of the rebate forms were filled out and sent in with the rebate receipt. It has now been over 3 months and we have not received anything back. Our rebates are not even listed when checking the Rebate status on the website.

  • John M Stenseth December 28, 2020

    I purchased a washer and dryer that was in stock at Menards Rice Lake Store. I ordered it online to be pulled by their employees and I would pickup at the store. I paid in full with my Menards big card. I sent my rebate slip and receipt in via mail. No I’m told I’m not eligible for the rebate because I purchased on line??? What a crock!

  • Richard Verfaillie December 28, 2020

    I did not receive my rebate over 2oo dollars its been a year submitted a complaint to rebate. Thing on line never heard nothing back i still have receipts my parents also submitted a refund 2 years ago they went up to menards with receipts they said they do not handle that i am now looking at wat do next should alk get together and make law suit

  • EDWIN E COX December 27, 2020

    Same here sent them in and never received anything

  • Jen heck December 27, 2020

    I was spent almost 20000$ and they shorted me almost 500$!

  • Angel Lancaster December 27, 2020

    Add me please.

  • Joseph Ray Wood December 27, 2020

    I am currently awaiting almost $500 in rebates. They said they mailed me my check on 10-22-2020 & canceled that check to mail me another. Now there’s nothing in the system showing rebates or check. 11/3/2020 is last I’ve received a response from them

  • rebekah livingston December 27, 2020

    ME TOO! Did not receive ANY rebates or compensation when I was told in-store and by phone it would be done/honored.

  • Tee Davis December 27, 2020

    I have mailed in several rebates for my daughter and myself but haven’t received anything back from Menards as of December 26, 2020.
    What’s going on? Did they discontinue the rebate program. We deserve an answer from Menards.

  • Anne Gray December 27, 2020

    Add me

  • Bill Hannigan December 26, 2020

    Yes, Menards’ practices are deceptive and should be illegal. Why because the price you see online is with the rebate already applied, making you think their price is better than their competition when in reality you have to meet rigid standards to get that price. I have shopped there often and have sent in 3 rebate requests while only receiving payment for one.

  • Kathy Trisler December 26, 2020

    Yes…I have mailed in rebates from spending thousands of dollars over the past 6 months and have not gotten my rebates back. Menards can kiss my ass….im going to go to Lowes and use my Veterans card where at least I can get 10% off right then and there. I refuse to go to Menards.

  • Nawal sleiman December 26, 2020

    Yes I have bought from them and received only a few

  • James m.wuorenma December 26, 2020

    Add me to this as well….i shop there often and i dvingont recall ever recei a rebate voucher…

  • Bobbi Wetherell December 25, 2020

    I have over $350.00 in rebates coming from Menards from several different purchases from remodeling my house and have not received a single one yet every time I check the web sit it says my rebate can not be found it’s been over 2 1/2 months now, so please add me to this law suit

  • David Lee Mitchell December 25, 2020

    I, too, feel that Menard’s is ripping people off including me. One issue is that since you have to pay postage (stamp), stationary (envelopes) and take the time to drive (gasoline) to a place to mail the rebate you are getting less than the 11% promised anyway. Menard’s relies on the percentages that some people simply are not going to file for a rebate and then they also rely on the percentage of people that do not keep up with their rebate status and never get one. If they really want to offer a rebate then it should be at the time of the check out. The whole thing is a gimmick to rip off the customer in any way they can. It is deceptive, misleading and as stated, by means of paying cost to file, it does not give a full amount of the 11%.

  • Mary Hunt December 25, 2020

    I’m still waiting on a rebate for a purchase made a couple months ago. It was sent in the proper timeframe, but so far nothing. I’ll be following this suit closely.

  • Gary LangBruttig December 25, 2020

    I have not received some of my rebate checks and have kept receipts on all my purchases. I started to copy my rebate coupon you send in because that is the only place the number you need to check the status of your rebate once it is sent in. Why not put that same number on the receipt you save? Because you then have no proof of sending it in and how much you have in a rebate, eliminating your proof of a rebate being sent in. This is a totally corrupt system. Why not just give it to you at the time you check out, because they advertise the discount and know many don’t bother to send in the rebate, especially if the amount is very low and then they refuse to have you do it on their web site to speed up the process and save you time and money. Mr. Menard isn’t the richest person in Wisconsin being fair to his customers. Count me in. I have several times not receive any or part of my rebates and can prove it. Beleive me I have thought several times of a class action suit against them.

  • DIANA S BORSON December 25, 2020

    Please add me. I always thought their rebate program was a scam.

  • Janice K. Buffington December 25, 2020

    Add me…

  • Mitchell Shabaz December 25, 2020

    I have not received my rebate for anything over $20 Menards owes to me also the ones I have received do not appear to be for the correct amount.

    • Angie Rea December 26, 2020

      Please add me

  • gwendolyn saddler December 24, 2020

    add me please i bought several thing this year

  • Scott R Bader December 24, 2020

    Sign me up please! There have been so many times in the past where I have had to wait forever and a day to get my rebates back. Either that or I never saw them at all.

  • Sheryl F. December 24, 2020

    I’m so sick of Menards rebates, I don’t shop there anymore!!

  • annette cunningham December 24, 2020

    please add me to this, because they have done this to many times

  • Julie Tettenhorst December 24, 2020

    Add me. I bought several things this year that are 11% off each month, and I haven’t received any of them or any notification.

  • Bonnie Ritchey December 24, 2020

    I have numerous rebates owed to me stemming back from almost 4 years now for various items. I NEVER GET MY REBATES PLEASE ADD ME

  • Don Anthony December 24, 2020

    Menard is a communists sympathizer…

    SUE HIS A S S TO THE CURB !!!

  • Gayle Tabbi December 24, 2020

    Please add me

  • Don December 24, 2020

    I have spent thousands, at menards, applied all appropriate forms an data, an never received a penny in rebate.

    Lows and HomeDepo both give a 10% military discount at time of purchase.

    BUT MENARDS, WHO IS OWNED BY CHINEESE CORPORATION, BOUNCES PEOPLE THRU A TYPICAL ASIAN SCAM, GATHERING DATA AND MOST OF THE TIME NOT HONORING THE ADVERTISED 11%.

    CHINA, IT P.L.A. an any trading in the .U.S. is a route to scam Americans & any others they can draw into their deceptive control tactics.

    Don’t buy anything from menards !!!!!

  • Lydia E Fortier December 24, 2020

    My boyfriend was supposed to get $50 rebate last year. He got $12 with no explanation. Add us!. I think he still has the rebate check.

  • John Gorra December 24, 2020

    ADD ME

  • Karen December 24, 2020

    Same here, the rebate redemption program seems to have gotten worse in 2020. Most of my submittal went nowhere this year.

  • Cindy Rawson December 24, 2020

    I have sent numerous rebates in and never received a rebate. I get some that are usually under $20 however the larger rebates I dont receive.

  • NATALIE J HAMPTON December 24, 2020

    I have receipts. Also have mailed rebates never received any checks

  • D December 24, 2020

    Sign me up

  • Mea Cadwell December 24, 2020

    Add me.

    Years ago I shopped at Menards and sent in rebates. Only one rebate form out of several would be accepted by them for one reason or another.

    One time I received a rebate that took so long to get to me that it expired before I even got it. And they wouldn’t do anything about it. I learned it was a scam. I seriously reduced shopping at Menards and definitely stopped doing their rebate program.

    Each rebate ‘eligible’ item seems to have a different requirement and it is not spelled out legibly on any of the signs. The not clear explanations of the rebates are in very tiny print on the forms.

    However how is one to know that to get the rebate one must hop on their left foot, counter-clockwise 3 times, on the 3rd blue moon of the month? I am being facetious here but that’s what their requirements add up to.

    I should add that John Menard will not ‘allow’ any other hardware store to be built in the city of Eau Claire, WI proper. He threatens to fire all his employees and move everything to another place if it happens. To get around that new hardware stores build just on the outside of the city border.

    • D December 24, 2020

      Menard is a communists sympathizer…

  • Christopher Klein December 24, 2020

    It isn’t even a rebate, it is offered as a store credit with an expiration date.

    I believe rebates are returned to the consumer in cash, not store credit.

    Add me to your list of disappointed Menard’s shoppers

  • RODNEY SANDERS December 24, 2020

    Yes, include me. We bought a carpet runner on 9/23/20 and I mailed in the rebate form on the next day, and I have not received my 11% rebate.

  • Dr. Patricia Falcone and Chris Falcone December 24, 2020

    We live in both Minnesota & California and have shopped at Menards and have experienced the same problem–not getting a discount. They always refused

  • Michael J Bowen December 24, 2020

    Apparently the 11% rebate offer is a scam? Peachy.

  • Chad December 24, 2020

    Yep. Have numerous rebates owed and not paid though followed their instructions to the T

  • Beth holy December 24, 2020

    Add me please

  • Monique Hibbs December 24, 2020

    Add me

  • Lezli Krause December 24, 2020

    Please add me. I submitted two rebates this past year that I have yet too see. One was smaller for $50.25 and rhe other one was for almost $300- remodeling. I am very saddened by this

  • Paula December 24, 2020

    I bought a refrigerator and sent in the rebate but haven’t received it yet. I had priced refrigerators at both Lowes and Menards and went with Menards because it would be cheaper with the rebate.

  • Ruby December 24, 2020

    Never the right time to use this coupon . Waste of time.
    Please add me

  • Veronica December 24, 2020

    Add me never received a few rebates back

  • Linda cecil December 24, 2020

    Many times I have not received a rebate. Particularly this year

  • Doncella jenkins December 24, 2020

    Please add me

    • Chris Heil December 24, 2020

      I am still waiting for rebates on Jeldwin windows I purchased last Spring. I ordered and paid for them during a 11% rebate, but the windows came 1 month late, and when I picked them up, the rebate program was over, and so I didn’t make the deadline mailing in the ticket, even though I paid for them during the 11% program

  • SHARON WAGNER December 24, 2020

    I AM STILL WAITING FOR MY REBATE I SENT IN ON SEPT,28, 2020 AND ONE I SENT IN ON NOV 23,2020. HAVEN’T RECEIVED ANYTHING.

  • John Centlivre December 23, 2020

    I didn’t make copies of my rebate forms but since March of this year I’ve had quite a few I’ve sent to Mennards ….I’ve only received 1 back for $10. This program is actually costing me money since I’m not getting the refund but still using a stamp. Ballpark figure …I’m out $50.
    I’m switching to Lowe’s.

    • Al December 23, 2020

      I have the same problem, I have over 50 dollars , coming back, I got a rebate of 5.28 today. Where’s the rest of my rebates. I contacted them, David because of COVID, they can’t get the rebates out fast enough.

  • Ryan M Leeman December 23, 2020

    The wife and I have spent thousands in the last few months on remodeling our house. Everything was sent in three months ago, we are owed approximately $350 in rebates and have not received a penny.

  • Monette December 23, 2020

    I started to notice that they NEVER put any identifying info on the main receipt about the rebate, so if you don’t make copies of the actual rebate voucher on the bottom, you have no way to track your rebate BEYOND your name and address. Since i started making copies, I’ve ALSO noticed that they rarely send the right amount promised even in the rebate voucher. In addition, many high value vouchers (above $50) never arrive at all.

  • Andrew Stopka December 23, 2020

    We remodeled a bathroom, buying everything at Menards to get the 11% rebate. Not only have we not received one rebate check, but the rebate tracker indicates there are no active rebates in our name. What we find interesting is rebates of 2.00 or less always get to us, but $50 plus “disappear”.

  • Pam Kubesh December 22, 2020

    We purchased steel siding and have been waiting for our rebate of $935.53 since September 28th. I made a copy of the rebate receipt and comleted rebate form, and also spent the extra money to be able to track the envelope to make sure they received it. The tracking number through usps shows it was delivered within a few days, so I know they received it, still nothing back. When I check on their site to track the rebate it says the following:

    “No status results were found matching your search criteria. Please verify the information entered is correct. If the information entered is correct, either we did not receive your rebate, it is in the process of being entered in our systems, or it is more than two years old. See the FAQs page for more information. If you feel you have a problem with your rebate, please contact customer service.

    I just sent them a second email to express I feel I “have a problem” with my rebate. No response from them.

    Please count me in on the suit as well if possible. Thanks

  • bill wiseman December 22, 2020

    I have also sent in several rebates since august recieved 1 for $6 have more for about $125 have not recieved and they have no record of them count me in on this joke

  • Michelle Carlson December 22, 2020

    I’m still waiting for rebates from last year and all this year. I’m not getting anywhere trying to get answers for the problems….

  • Susan McGhee December 21, 2020

    I have receipts from September thru November. Sent in atleast 4 separate envelopes, haven’t seen even 1 rebate check yet, can’t find any of them on their site. Totals over $400 in rebates.

    Count me in the class action!

  • Jeff Pfaff December 21, 2020

    We have spent a little over 16k since the end of March and have received only about 700 in rebate cash back to date. Based on our calculations of all the rebate receipts we sent up until the last one here a few weeks back we are missing around 980 dollars back from them that we have yet to see. And we followed the same posted procedure every time and every receipt is accounted for. I would like them to answer as to where the money is and have to pay some sort of restitution to all the customers whom falsely were led to believe that they would get a “rebate” on hard earned money spent at their stores.

  • Lewis December 20, 2020

    Waiting since August 2020

  • Kim Kieft December 20, 2020

    I have been waiting since September for my rebate…nothing. I have sent emails and called Menards only to get a response that a third party handles them and they have nothing to do with it. I will not be shopping at Menards AGAIN!!!

  • randy miland December 19, 2020

    add me

    • Debra December 20, 2020

      Built a fence in the summer still waiting. They owe me hundreds .

  • Marc Reinhard December 19, 2020

    Same situation as all the others here. Started a basement finish project back in September. Made several rebate-eligible purchases (with an expected total rebate value of over $400). I submitted 4 different receipts and not a single one is found in the system. What a total scam!

  • Marcia Staples December 19, 2020

    I have had rebates in since September 2020 and still do not have my rebates. Their tracking system is bogus. They are saying due to COVID that can take 10 weeks but by now they should at least show up as “processing”. There is no way to confirm they even have the rebate. They repeatedly say their rebate program is mail-in only. This class action suit which I would like to join should also get them to switch to providing an option to submit rebates online.

    • Cheryl Tobin December 19, 2020

      I totally agree I’ve been waiting since mid-september and if sent in three or four more since then doesn’t even show they’ve been processed

  • Lori L Welch December 19, 2020

    And Menards strikes again. I sent in my rebates, about $400 and nothing showing they have even received them. I only bought there because of the rebates. If I had done my due diligence I would have seen this rebate program of theirs is just deception. I want to join in on lawsuit. I followed instructions on rebates and I have copies of my rebate receipts.

  • Robert Fershtman December 19, 2020

    We are owed hundreds of dollars and purposely went to Menards for this rebate offer. We could have ordered from reputable local lumber and vendors. What a SCAM!

    Building a 3-season room and have spent 10’s of thousands of dollars at Menards. Dutifully following the rules for rebate. Sent in as required by each of the rules as listed on little slip of paper rebate form. I am tracking the mail and know that each were delivered. Started process September 19, 2020. It is now December 19, 2020. They don’t even acknowledge receiving the rebate in their system. Rebates International only operates via web-form and US mail.

    I called the Menards where I purchased the products and was told to send in via US mail, again.

  • Fran Monsi December 18, 2020

    We spent $2600 on a new fridge back in September 2020, with a Rebate offer of $216 dlls. It’s now December 2020 and we had not received anything. I do a lot of shopping at Menards, but if I don’t recieve my REBATE we will shop somewhere else.

  • Nicole McNally December 18, 2020

    I turned in so many rebates totaling at least $200.00 never got the rebate check for them. I’m so disappointed in menards

  • Jeff December 18, 2020

    Sent in several separate rebate receipts and the corresponding rebate form over 10 weeks ago. Should have been receiving a bit over $420 in rebates. Followed all of the instructions to the letter, and so today after still not receiving any of the rebates, checked the Menards 3rd-party portal and not a single record was found. Seriously? Every single one of the rebate forms went missing? I simply don’t believe that at all.

  • Jerry December 18, 2020

    In the past I trusted MENARDS to send rebates as promised and did not keep track if I received them but not any more. Questioning this practice, I saved all receipts for August and September. I got 1 of 10 rebates. My next door neighbor works at MENARDS, he had no problem getting his rebate checks for the same date of sales. I still spend $300 to $400 per Month but not at MENARDS. They will have to WAIT until I get my rebate check, good luck with that.

  • Joe Chapell December 18, 2020

    I sent in a couple Menard’s rebates totally over 200 dollars back in August. I also sent in a couple more a few weeks later and received them but they were only 60 dollars I believe they don’t want to honor the higher ones and can claim they were lost in the mail.

  • Susan December 17, 2020

    I spent over $1,100.00 on New Windows so, I was expecting a rebate check in the amount of around $100 back I sent in three receipts totaling $1,100 back in July of 2020 and still have NOT received my rebate check!!! I also have a Menards card !! luckily for me I DID make copies of all the receipts and STILL I never received my rebate check yet and I sent it back in July id 2020!!!

  • Mike December 17, 2020

    Nothing as promised!! Many calls and no response. I did everything as instructed to do and no response back at all. I am sending the corporate office copies of my charges not sure anything will happen but willing to wait and see.

  • John Miller December 17, 2020

    I track my rebate numbers with photos of receipts. The reimbursement rarely matches the receipt rebate. Items are listed as part of the 11% rebate at checkout and on the receipt yet are claimed to be a sale item and the rebate is reduced to exclude the discount to some items that were listed on the receipt once submitted. I was told by Rebates International via email that rebates ‘Excludes sale priced items not offered during the 11% Sale’. Yet the items are not clearly marked in store and are included on the rebate total on the receipt and not flagged at sale items. I have purchased pallets of product anticipating a rebate that was later denied, even when confirming with customer service items are included in the program prior to purchase. Sign me up. This is deceptive at best.

  • Cory Royster December 17, 2020

    Menards is one of my favorite places to shop for everything for the reason. Frequently they take longer than the stated time frames and sometimes not at all. They also make the reissue process next to impossible. Please keep me updated on any future action against Menards.

  • G. Gaitan December 16, 2020

    I have not received a lot of rebates totaling more than $1800. Efforts to contact them are not responded to.

  • Donna B. December 16, 2020

    I submitted my rebate on 9-21-20 and I am still waiting for my rebate check. I have inquired several times, but they will not reply. My rebate is for $36.81. I would not have shopped at or purchased the items with the promised rebate

    • Daniel Kamrowski December 17, 2020

      We sent ours in 9/8/20…it was just issued yesterday. 12/16/20 You may still get it!

  • Kyle Bennett December 16, 2020

    Still waiting for rebates mailed on 8/17/2020. Have copies of everything. Waiting on over $700 worth of rebates total.

  • Jeff December 15, 2020

    I’m a contractor in Central Wisconsin and I have been waiting for rebates all year sadly I wasn’t keeping track of all my rebates I was sending in I became suspicious and late August early September and started tracking then I noticed that my rebates were being slashed or missing and most recently when I went to check the status of my rebate I had a rebate issued in November and I never received the check and after reaching out to rebates international they told me the check was redeemed but even on their online portal it says issued but not redeemed I have received other rebates after that one that have been redeemed already. Also when the price of lumber went sky high and may of this year 2020 a 4×4 pressure treated post was about $7.50 and September at Menards the same post was $28. I was going to report them for price gouging but the governor had just recently lifted the sanction for price gouging in the state of emergency so I looked up at home Depot and Lowe’s and they were selling the 4x4s for $17 while Menards was selling them for $28. That left a bad taste in my mouth with Menards and I only shop there if I absolutely have to now

  • Linda Munoz December 15, 2020

    We are flipping a house and have spent lots since August. Are still waiting for rebates totaling over 1500.00. Could of used this for other purchases. One rebate totals over 800.00 alone.

  • Michelle Longstaff December 15, 2020

    I sent in 3 different rebates totaling about $70. I’ve been waiting over 2 months for the first rebate. When I went to check status it says theres no record of my rebates. Sent email to customer service and I’m waiting for a response. Not impressed with Menards Rebate/Customer service.

  • Steve Olsen December 15, 2020

    I have also faced issues with Menards rebates. Not sure if the issue is with Menards or Rebates International – the rebate processing company. I have records of where I submitted a rebate for the amount of $160.93 and received $139.26. I have reached out to Rebates International multiple times and no response. I believe they have also done with with numerous other rebates I have submitted. I know copy the rebate receipts for everything I submit to verify.

  • Jack LeMay December 15, 2020

    Same thing here. $3000+ spent waiting on $350+ in rebates. Bought a new house Sept 2020 and actively went to Menards for new garage door, paint, trim , doors , faucets the list goes on.. and the only reason is because the offered the 11% every week for a few months! Contacted rebate center, tracking them daily and nothing! No answers just saying taking 10 weeks now but I’ve never had a problem with rebates until this year starting when Menards started offering the 11% every week around Sept 2020. Up until then they cycled it and it was once every month or every few weeks. It’s sad that during a pandemic Menards would increase the 11% frequency, driving up sales and proceed to delay or not issue rebates to your consumers who keep you a float. Menards is boycotted for me until I see some of my rebates, not another dime will be spent!

  • Daniel Kamrowski December 15, 2020

    We purchased new appliances from Menards in the beginning of September 2020 and I am still waiting for my almost $250 in rebates. I’ve called the store, I’ve emailed the rebate center and still no response. The only reason we purchased at Menards was because of the 11% and they have not sent it. Other smaller rebates that were in the same envelope have been paid, but not the big ones. I still have all my original receipts and keep track of all that I send in.

    • Daniel Kamrowski December 17, 2020

      We were issued our rebates yesterday 12/16/2020. It just seems it took ALOT longer than any other rebates I’ve submitted but they did issue them.

  • Dennis Neira December 14, 2020

    We have spent over $100,000. Yes you read that right. And we have not received anything, it’s been almost 20 weeks. Called the corporate number and also local. They keep telling us to send letters like it’s 1990. We are owed so much money!

  • Joseph cassel December 14, 2020

    I purchase siding materials about every other week, have been waiting for over 14 weeks for rebates to come in but so far haven’t received anything. I check the status and it says it hasn’t been received or it is being processed, either way I don’t expect that they will send any of the rebates to me

  • Darlene Melsby December 14, 2020

    I purchased an upright freezer and mailed form and receipt in and haven’t received my rebate. When I fill out the tracking information, it says there is no record of my rebate. Rebate was for $72.49.

  • Richard lynn December 14, 2020

    I’ve been cheated by the more than once seems like every time they owe you a 100 plus dollars you never received your rebate

  • Greg Wessels December 13, 2020

    We bought pavers worth over $1500.00. Sent in the rebates according to dates they requested and still no rebate. I even contacted them thru email again and nothing.
    We did get a smaller rebate later for something unrelated. Yes I too would like to join the class action against them.

    • Larry Wilson December 13, 2020

      I have also been duped by Menards with their rebate offers that never come. As stated by multiple consumers is that you send in the rebate information and it never materializes. When you go to their site for rebate tracking you don’t exist. After sending in your rebate information you never receive any confirmation that you have sent it in. The first time this happen in 2019 I thought it was just a fluke but I’m now convinced that this is misleading and criminal practice by Menards and . Menard’s never intends to send you a rebate!!

  • Martin Haas December 13, 2020

    We bought $1500 worth of flooring for our basement back in August, I sent in the rebate form and have not received a rebate, but like others I’ve sent in smaller rebates since then and have received those rebates back already.

  • ezio w Masciulli December 13, 2020

    I personally think that the Menards rebates practice is very deceptive. They conveniently lose the higher amounts rebates and sent out checks for small amounts so that when you go redeem them you probably spend a lot more of your money in the process.I sent 5 rebates on July 25th and I just received the smallest amounts of 3 rebates that average around $5. The 2 largest ones of about $52 and $12 were conveniently lost, even though I included all 5 in the same envelope.
    In addition I did not receive half of the checks they claim they sent out in the mail system.
    Their rebate system is a joke.

  • Ben Johnson December 12, 2020

    I purchased flooring for my basement, and have been waiting for my rebate. It was an $800 purchase, and I sent the receipt and rebate form welll before due date. It’s been over 2 months and still nothing. My money tree is pretty dry, am using rebate money to buy trim to finish my project.
    Very disappointed in Menards.

  • Essam Abusharkh December 12, 2020

    We sent the rebate to the address on the form over 10 weeks ago and neither menards nor rebates international has replied back as to where our rebate is in the process. It’s for nearly $800. Menards is running a fraudulent rebate scheme to get people to buy their merchandise. We would like to be in the class action law suit against them.

  • Amanda Pope December 11, 2020

    I sent in several receipts also for rebates, one was for $56.00 rebate, and the other was a $32.00 rebate at least that’s what the rebate receipts said it was suppose to be. I thought somebody must have taken my mail and sent it in as their own since I could not track it. But now that I ran across this law suit I can see that they are probably the ones that scammed me. I can’t believe they are doing that to people!!!! I have no proof of it either because I sent the (rebate receipts) only copies I had. I might still have the printed 8×10 copies, the ones you get when you have to get your items from the pick-up area behind the store.

  • Victoria December 11, 2020

    I was suppose to receive a rebate for $36.30. I mailed it 7 weeks ago. I tried to track it through their rebate tracker. It says no record of it. I sent a message to customer service and their reply was they received my message but their turn around time is 2 weeks for a response.

  • WENDY SCHROEDER December 11, 2020

    I am owed a $50 plus rebate from September/October this year and still nothing.

  • Aaron Turkewitz December 11, 2020

    Over the past year, I have sent multiple receipts from Menard’s purchases by mail, and one as an e-mail attachment, to receive the promised rebates, and have not heard anything back.

  • Chad rands December 11, 2020

    I mailed in two separate rebates I bought a lot of things to get rebate and never got any rebates back it’s been over 12 weeks I think this is scam to get people to buy!

  • Jennifer Brown December 11, 2020

    We purchased a couch from Menards (Portage, IN) with our tax refund back in February of 2020, during an 11% rebate promotion. We never received the rebate, and not only that, we needed to warranty the couch, as it broke within the 90 day warranty period. They had told us to bring the couch back to the store to get it taken care of. When my husband emailed them back to ask if there was another way to resolve the issue remotely, due to COVID-19 restrictions at the time and due to the fact that it was tremendously bulky, via photos or an associate coming to inspect the damage, we were ignored (no response). We should have received a rebate in the amount of $108.90 from that purchase, and we have since purchased other, smaller items that we have not received rebates for, either.

  • Johnny Atkinson December 11, 2020

    I have sent in over 7000 dollars of receipts from sept 1 of this year and have never received anything.

  • Dan Heaviland December 11, 2020

    I am due over $500 in Menards “11% on everything” rebates for purchases made between March and November 2020. I have sent in copies of the reciepts multiple times and still no rebates listed on the Rebate International site.

  • Chris Schwind December 11, 2020

    My story is the same as most here…how do I join the class action? I’m so done shopping at Menards…

  • Greg December 11, 2020

    I sent in a rebate form and multiple receipts worth $700 in purchases. I received a rebate check for $6. I have been going back and forth with Rebates International via email since October. They want me to send them the rebate receipts, which I no longer have because I already sent them in.

  • Brenda Kastenschmidt December 10, 2020

    I mailed in a rebate 4 months ago for $400.00. Never received it.

  • chris jent December 10, 2020

    it’s been 14 weeks waiting on $680. it was about 700 but they sent me a check for $20 a month ago .I’ve never heard of any problems with this program and have been purchasing in the 11% time periods for years . well over $100,000 to menards. now for the first time I tried it. and have gotten screwed. someone or entity has found a way to take all this cash from all of loyal shoppers. and it has to b a staggering amount with the pandemic. home depot all the way

  • Stephen Slshck December 10, 2020

    Mailed in rebate paperwork with proof of purchase on 9/23/20. It is now 12/10/20 and I still don’t have it!

  • Summer Halter December 10, 2020

    I sent my rebate in mid-September. I was due $211.42. After 6 weeks it didn’t show up on the rebate tracking website. I contacted them with my receipt number and amount due. After 2 weeks, they said they needed a copy of the actual receipt. After another 2 weeks, they said it was not in their system. And within the next 3-5 days, the processing center would be mailing a Merchandise Credit Check in the amount of $105.71 adjusted from $211.42. Why would it be adjusted!!! I gave them proof they owed me $211.42. I have never had a problem in the past when my rebates were less than $100.
    There is no number to call. Menard’s uses a third party to process their rebates so they aren’t liable I guess. I’m furious! They don’t want to pay out so they make it very difficult to get the rebate. Who requires to snail mail a rebate? Only cheats and liars that’s who! An online submission would make things too easy for the customer.

  • tom sorvik December 10, 2020

    i bought a resin suncast shed from menards this past summer,sent in my properly filled out rebate form and still havent received rebate. I will be doing a lot of my home purchasing more at Lowes and Home depot from now on! Also that is not a TRUE rebate. You get a credit [ if you get one ] and that is a scam so they can sell you more products!

  • Karen Melehan December 10, 2020

    I mailed my rebate a week before final date. $115 rebate due. The tracker doesn’t show anything. My husband also sent rebate forms in. 10 weeks later…nothing! Nothing comes up when we input the tracking number. Never again will I shop Menards. As a veteran we get 10% off every day at Lowes and Home Depot. No rebate, just cash off purchase. They are respectable businesses unlike Menards.

  • Kelsey E December 9, 2020

    I bought a ton of stuff at Menards this year and none of it on sale. I must have sent in over 10 rebate slips for 50 various items. I have yet to receive even a single letter back from them.

  • Steve December 9, 2020

    The Menard’s “Rebate” is a con game. It is not a true rebate, but an in-store credit (if you ever receive it). A rebate should be in the form of a cashable check or a gift card spendable anywhere you desire. Menard’s “Rebate” program is designed so once they have your money, you never see it again. It is also designed as such because many people won’t send in for small “rebates” because each submission costs the customer the price of a stamp. Menard’s also uses a 3rd party vendor to process the rebates with no accountability to the customer. Who knows what happens to the missing submissions.

  • S D December 9, 2020

    Same here! We’ve submitted multiple rebates and none can be found in their tracking system. Also, if you need to return something they automatically deduct the rebate from the return regardless if you’ve received a rebate or not.

  • Jeanne Peugh December 9, 2020

    I have currently 3 rebates that I sent in: 10/9 – 10/30 – 11/21 and I am mailing one today. Each time it states have not received or processing etc. I have kept copies of all the rebates so I have documentation. I just sent them an email this morning.

  • Cynthia D Carter December 9, 2020

    I made my purchase in August 2020 and have been waiting for rebate, the website keeps telling me no record, Sent a email to their customer service twice with no response, I waited the 10 weeks and filed a BBB complaint 3 weeks ago still no response. Mine rebate is not much but the reason I went to Menards is because they offered a rebate.

  • Brian legate December 8, 2020

    We did some home improvements this year sent in about 3000.00 worth of rebates and haven’t seen anything for it getting a little worried could use that money for more stuff

  • James Clettenberg December 8, 2020

    Spent 977.20 in July at the Menard in Schererville In for things for our new home. as of Dec 8, 2020 have not seen a dime of my rebate

  • Chad Johnson December 7, 2020

    Bought a pole barn …Spent over $25000…….. $2539 in rebate…. Mailed 9/1/2020…. And its December 8th and no one can give me any info… Can I join the class action suit :)…… Very upset with this entire thing.. Based my entire purchase on the rebate…. LAWSUIT !!!!!

  • Adam Kottas December 7, 2020

    Single rebate receipt sent in early August 2020 for about $1300. Finally couple weeks ago received only $200. Rebate amount was listed pretty clearly. Only wish I took a picture of that portion before sending. Still have full detailed receipts. Sent an email inquiry right away to rebates international. Has been 2 weeks with no response. Thinking about sending copies as the FAQ states, but then what, wait 3-4 more months for less than promised. Also have a few more pending for couple hundred bucks . . . . not holding my breath. I hope someone can make them live up to their advertised and promised rebates.

  • Ben December 7, 2020

    Mailed in receipts for $1800 on nov 1 2020.
    No record of my submital in their tracking system. They have good prices. They would do just fine without this scam. Sorry im old school. A deal is a deal. Dont appreciate being lured in with BS and wasting my time.

  • Cheryl December 7, 2020

    Yes I didn’t receive my rebate of over $100.00 because they said I didn’t mail in the correct receipt. I ordered everything on line and had it delivered for another fee. The only receipt I had was the one they emailed to me. Don’t know what other one they wanted

  • Jeff Friedman December 6, 2020

    Not enough space hrre. I’ve been duped by Menards rebates several times in the past year. I will be glad to specify if I am contacted by a class action attorney. I have all receipts for evidence. I will only disclose the details if/when contacted.

  • Charlotte Zahn December 6, 2020

    In the past I have never had an issue getting my rebate until the one I submitted on October 6th of this year. Of all the rebates this one of course has been the largest one submitted and I have not received my rebate. It contained 4 receipts totalling 163.34. The deadline date on two was 10/24/20, one had 10/17/20 and the other had 10/10/20. So they were all submitted before the deadline date. I contacted the Menards service desk and was told they have nothing to do with the rebates and said to submit the info to Rebates International. I did send an email with my info and to this date have not heard a word back.

  • Barb Villont December 6, 2020

    This past summer we made a significant number of purchases at Menards as part of a remodel project at our house. I completed and submitted all rebate forms which should have provided us over $120 in store credit, but I never received the credit. I thought maybe I had made a mistake. I didn’t save the documentation, so I do not have the totals on those rebates. Then, in November 2020, we completed a closet remodel in our home, and I submitted rebates for the amounts of $39.16 and $82.67. We had intended to use the rebates to help purchase a ceiling fan. I realized today we still haven’t received the rebates, so I checked the tracking. The rebates don’t exist and the deadline has passed to resend them. Lesson learned – Menards rebates are not legitimate. We’ll be shopping at Home Depot and Lowe’s moving forward.
    If the rebates or discounts are legitimate, they shouldn’t require a mail in form. They should simply be credited to my Menards account. It’s a scam.

  • Al Marra December 6, 2020

    Same I have filed multiple rebates and have received none. I check on line and it can’t find my submissions. I think this is all a scam to get you to shop there.

  • Dan Parizo December 5, 2020

    I’m with everyone else here — have a rebate ” Issued XXXXXX1090″ issued on 8/24 (I’ll believe that when i see it) and yet I’ve never received the rebate nor have I had follow up from the customer service where I’ve repeatedly asked for a status update. I also have another rebate that doesn’t even show up. I suspect Menards of falsely advertising what it cannot deliver then blaming their 3rd party processor. Typical Menards shadiness.

  • John December 5, 2020

    I really never noticed having a problem with this and lets face it, you fill out the forms, sent it in and forget about it. I never kept track of all the rebates that I sent in.
    Then when covid came and everything was 11% off it seemed like everybody was shopping there. I too sent in rebates and received nothing. At that time I wasn’t cataloging all my receipts but now I do and still I’m waiting for the last one I sent in on 9/23 . I don’t know how much I was cheated out of and don’t have proof. They have lost my trust and that of so many others.

  • Ryan December 5, 2020

    I have been getting ripped off by menards for years now. I had a rebate of over 70$ that they sent me 17 and recently I mailed in over $200 worth in 4-5 different envelopes and have gotten nothing snd the website refundsinternational has no record of me sending in anything. I for one have stopped shopping there but still want what’s rightfully mine!

  • Nichole Richter December 5, 2020

    I have received the 4 dollar and 3 dollar rebates from October but not the one for over 100. They claim it takes 8 weeks, but those took 3.

  • Lupita Monroy December 4, 2020

    Hello. I submitted several rebates in beginning of September and I am still waiting for our rebates. We spent at least 3000 and I have all my receipts and even sent them certified mail. I would like more information to be part of lawsuit.

  • Shelly December 4, 2020

    I have been shorted on the amount owed to me twice this year. I email customer service and even mailed a photocopy of my receipts along with a photocopy of the rebate they sent me proving they shorted me the Rebate address. Not surprising I NEVER heard back from them.

    I mentioned this to a cashier and he said several other customers have also complained about rebate issues. I feel like it’s a partial scam. No guarantee you’ll even get the rebate and if you do, may not be for the correct amount.

  • Michelle December 4, 2020

    We also have several rebate receipts we have sent in back in August 2020 and we havent had any response. My husband and I own a landscaping. company so we shop at Menards frequently. We are owed close to $3,000.00 in rebates and the store continues to tell me to be patient… Definitely getting frustrated. My husband and I would also like to be part of this class action lawsuit.

    • Michelle December 4, 2020

      We also have several rebate receipts we have sent in back in August 2020 and we havent had any response. My husband and I own a landscaping. company so we shop at Menards frequently. We are owed close to $3,000.00 in rebates and the store continues to tell me to be patient… Definitely getting frustrated. My husband and I would also like to be part of this class action lawsuit.

  • Sara December 4, 2020

    I have submitted five over the last 6 months and received nothing as of yet.

  • Mike bauer December 4, 2020

    I have filled out and mailed rebate requests at least 3x. Never received check. I was afraid it was disguised as junk mail so I have opened everything in 2020. Still nothing.

  • Dan Robinson December 4, 2020

    I spent $500.00 at the new Louisville Ky store on opening day, sent my properly documented forms and receipts in and 3 months later still nothing. The customer service just keeps giving excuses and no rebates. Will never shop there again…totally fraudulent and deceiving.

  • Jolene K Crawford December 3, 2020

    I have pages of rebates that have not been sent and am about to mail copies with a letter. This is a scam!

  • Kenneth Pillera December 3, 2020

    I have $2500.00 in Rebates due to me. I sent them in September 15, 2020. I have emailed them. They replied they wanted copies of rebates. I had taken pictures before I sent them. I emailed the copies and they did not reply. I spent over $25,000 in two pole barn kits thinking I was going to get these rebates. This is total Fraud. I don’t know where to turn next.

    • Jim Cieminski December 4, 2020

      I apply for the Menards rebates religiously I checked online see what rebates I have received and then looking at the list I’ve received nothing for the month of August I made purchases of over $800 and have not received a rebate yet contacted the international rebate company for Menards in hopefully this will be resolved soon keep your receipts and contact them as soon as you notice things aren’t showing up like they should

  • Gina Robison December 3, 2020

    I sent in for rebates on several item including an outdoor dining set on August 30, 2020. I had not had any problems with receiving rebates prior to this and now I have receive nothing not even for non sale items and repeat purchases that have had prior rebates.
    I would appreciate joining this class action suit.

  • Matt Brown December 3, 2020

    It’s been 12 weeks. They have no record of my rebate request that should have been around 40 dollars for home improvement purchases made back in August. Everything was filled out correctly prior to the expiration dates on rebate receipts. Unfortunately I did not make copies of everything but believe I have the tip portions of the receipt still.

  • Cindy December 2, 2020

    I have pretty much the same issue. Have gotten small rebates but the rebates over $100.00 seemed to be “lost”. When I track it says “issued” but not cashed because of course it haven’t got my rebate! I could have bought my merchandise elsewhere but went to Menards for the “rebate”. Feel taken advantage of!

  • Frederick Graves December 2, 2020

    Wehave been purchasing from menards since August. It is now Dec. we Went through all the regular channels as well as through rebates international also to no avail. It’s been 5 months without one penny of rebate check. We are owed over $500.

  • Matt December 2, 2020

    Waiting on several rebates. Have contacted rebate team to no avail via rebateinternational.com/RebateInternational/contact.do

  • Brent Yount December 2, 2020

    We’d like to be in on this class action suit. We are owed rebate money from Menards

  • Jerry L Bennion December 1, 2020

    I have several Menards rebates past due. I now believe that these rebates are scams on Menards part, Menards owes me several hundred dollars, but now I doubt if I will ever see it.

  • Mary December 1, 2020

    Sent on a rebate for $101.00 dollars in September and never received rebate. Sent in a replacement rebate in October and still haven’t received rebate. Have received rebates sent with this rebate and received lesser amount rebates but not for the $101.00 rebate.

  • Nancy Bookout December 1, 2020

    We submitted a rebate in August for $227.00. Still hadn’t received in October so I checked the tracking site and there was no record of them receiving it. So we resubmitted it. Now the site shows the rebate was issued on 11/2/20, but we have never received it. I sent an e-mail to Rebates International 2-3 weeks ago and no response. My husband went into the local Menards last night and they sent an e-mail as well. Funny how our small rebates go right through, but not this large one.

  • Angel LaBrant December 1, 2020

    I haven’t received any of my rebates as well.

  • Keith Brunner December 1, 2020

    If there is a Class Action i am in. Sent rebate forms in. Received small rebates quick and the larger rebates are not showing up on their site. Cant tell if they were lost in the mail etc. They will not respond to any of my emails and apparently they don’t respond to BBB either I was hesitant to send in any more rebates after this. As for shopping at Menard’s anymore…. IDK! If Menard’s is going to continue to keep it’s customers. they must get a new rebate company ASAP!!!!

  • Craig West December 1, 2020

    I now have a total of five rebate forms submitted and just got on their “Rebate International” tracking website and could not find one of them in as received in their system. This rebate program is a complete joke and extremely deceptive. I would very much like to be included in any class action suit as this program is taking advantage of the customer base. If I am basically getting money back to spend at Menards why couldn’t they simply model Kohl’s program? It’s because the odds are in their favor that most people won’t take the time to mail (archaic) the receipt and rebate form and those who do have to wait so long that they hope it will be forgotten!

  • Sheryl Jones November 30, 2020

    I made large purchase for roofing materials on July 4th, 2020 and still have not received my rebate. It has been almost 5 months now. I know they received my mail in rebate receipt because I had some smaller purchases that prior week and mailed them all in the same envelope at the same time. I received the small rebate but not the large one. I have written them on October 26, 2020 questioning my July 4th rebate due. I have heard no response and have just written them again today. There is no way other than email to reach customer service. If possible, please include me in this class action lawsuit.

    Very disappointed in them and will not shop again if this is not rectified.

  • Veronica Scribner November 30, 2020

    I have $1,300.00 worth of rebates and haven’t received anything from them.
    3 receipts are from September 2020
    1 from August 2020.

  • Cindy November 30, 2020

    I finally started keeping track of all the rebates I send it. Started the tracking process early October 2020. I’m getting rebate checks, but none of them match the amounts I submitted. (The amounts we are receiving are less than what we submitted.) We purchase all of our lumber there, and have 1-3 receipts per week. We are not receiving the amount due us!

  • Jason Ternus November 30, 2020

    I’m waiting on almost $2,000 of rebates from Menards after I purchase steel panels, insulation, etc. while building my pole barn. I sent in a rebate for over $1,000 back on 9/12/20 and haven’t heard or seen anything back. I sent an email to the customer service two weeks ago with no response.

  • BRIAN Smith November 30, 2020

    Same as all above, used to enjoy shopping at Menards, but the rebate system is a complete joke. We are waiting on a large purchase 11% rebate, and the reason we purchased there for it and still have not received it.

    Happy to join any class action suit.

  • larry w tibbet November 30, 2020

    Total spent at Menards on 10/10/20 of $1074,01. No rebate even after sending note to rebate offers in their email. No response given to me.
    I sent in the rebate portion properly as well.

  • Dennis Hartlaub November 30, 2020

    After purchasing culverts online on Sept 3 and sending my rebate sept 4, I have not recieved anything back. I also send all information in about status. No knowledge of my rebate was the answer they gave. I could not even fill out the status form because my online purchase number, was the improper number for the form. No //$190 rebate for me, but a great deal of lost trade for Menards. Will never purchase in any Menards store again.

  • Sarah Ansell November 30, 2020

    I also have not received any of my rebates. Luckily I took photos of what I should receive back.

  • shavonna jovan-johnston November 29, 2020

    I have made several purchases at menards, each time sending in the rebate slips. I have to date only received one small check. I have at least 3 more that should have came before this last one. One should be around $150.00. I feel totally ripped off. I do not know what I can do, if you have any suggestions I would love to hear them.

    Thank You

  • tammy k barnhouse November 29, 2020

    they never send them you mail the stuff in and ou never hear back i have called them over and over they say they did not recive it its a joke 200.00 dollars down the drain will not go back there

    • Sheryl Jones November 30, 2020

      Tammy in your post, you said you called them. If you have a phone number for the rebate customer service, would you mind sharing it please. I have gotten on the rebate International Menards site and submitted two separate requests investigating the status of my rebates due The only option on their site is email. I could not find a phone number. If you have one, please share. thanks in advance.

  • Chris Tasky November 29, 2020

    My husband passed away recently so I downsized to a smaller home which needed a lit or work. Bought all the necessary materials from Menards because they’re located less than a mile from my home. Well it’s almost 3 months and I have not received the rebates. Can’t even track my purchases! Started a petition in my neighborhood and now neighbors don’t shop there but go to Home Depot instead. Will be starting a class action suit as well. Hope they rot in hell.

  • Chad Andrist November 29, 2020

    I am due over $200 in rebates for purchases made for our new home. Months have gone by and I have still not received anything back. Checking the rebate center shows NONE of my receipts I sent back have even been registered into the system. This rebate thing is a total sham, they’re not even processing them at all and using a virus as a scapegoat.

  • Joseph Trotier November 29, 2020

    Spent over $2000.00 total back in July 2020. Submitted multiple forms with receipts. It is now the end of November and I still have not received anything from Menards. I have submitted a request to the company that processes the rebates. all I have gotten back is an automatic response. I found out Home Depot matches the 11% and you can submit them online. I have received almost 15 rebate cards from Home Depot since.

  • Robert Hencken November 28, 2020

    Not only don’t they send all the “rebates”, the card you receive from them is not redeemable for cash, only a credit on future purchases at Menard’s. On two occasions this year I bundled two receipts and send them together. In each case Rebates International eventually paid the small one but did not pay the much larger one. I emailed them, got a response and had to submit the receipts again (by email). No response yet to that. This lawsuit doesn’t surprise me. The word “rebate” is deceptive. It just an 11% off coupon for a future purchase.

  • Teed November 28, 2020

    We are still waiting on our supposed 3 rebates of 11% and it’s been more than 8 weeks. There is nothing posted on their tracker. We emailed customer service today. They are holding money due to us!! Not right.

  • Lee Grover November 28, 2020

    Their radio ads up until black Friday talked about receiving and 11% rebate till the end of the year. I shop there today the day after black Friday and there’s no a love percent rebate till the end of the year. John Menard is running a pretty amazing scam.

  • Bruce Peterson November 27, 2020

    Wait for rebates but we received only partial Not planning on shopping there till we get all our rebates

  • Jared Keplinger November 26, 2020

    Menards is very close, I’ve spent thousands on supplies there, sent in dozens of rebates and never seen a red cent nor a single email.

    • Terry Lucas November 27, 2020

      I sent two different rebates (one for $73.99) and they were both mailed before the middle of September 2020. Have not received either one. This is the first time I haven’t received an rebate from this company that was mailed in. I simply will no longer do business with them until I get the rebates.

  • Charles Schaffer November 26, 2020

    We are building a house snd have spent over $15,000 in the last 4 months at menards. We have diligently sent in our rebates and since august we have only received 3 to date and none have been for more than $50. We are owed thousands in rebates and have written without any kind of response from rebates international or menards. We now go to Lowe’s where I can use my veterans 10% discount and that’s instant!!
    We loved shopping at Menards. Maybe Rebates International is having business issues but menards should stand behind their customers!
    Shame on you Menards for not dealing with this issue!

  • Jennifer Brown November 26, 2020

    I always bulk my rebates together and send. I have sent well over $400 in rebates from buying house materials in October. I even had tracking on one of them, and it shows they received it. I keep getting tiny amount rebates for like $4 or $8 amounts. Why would it be so small if I bulked large amounts together? I contacted them. Glad I made copies of them all.

  • Sandi November 26, 2020

    I have sent numerous rebates to Menards. Received no response. At least six months now.

  • R dedert November 25, 2020

    I have sent in three rebate receipt have not received anything,

  • Steven Tinsley II November 25, 2020

    Yes I am a contractor and I have multiple big $ rebates never returned. According to the rebate centers they must be lost in mail.

  • Kevin Werdal November 25, 2020

    I have sent in several rebates and received nothing

  • MARTY FERRELL November 25, 2020

    they owe me 170 dollars 3 months ago i remodeled my bathroom and sent all my rebates in and now nothing. im going to social media and bashing their store. menards should just give you the 11 % off when you purchase your items. WILL NEVER SHOP THERE AGAIN

  • Dianne marsh November 25, 2020

    I have sent 3 rebate forms since July and have received not a cent! I suspect I’m getting nothing,

  • Eric November 24, 2020

    Sent in my rebate form back in July and still nothing. I will never shop at Menards again. Google the owner John Menard and you will find out what an utter creep he is. The silver lining is I discovered how cool Home Depot is. Meanwhile looking to join class action lawsuit. Menards owes me over $300….or should I say “store credit”, which is way worse than actual money. Rebates are always a joke. Never again.

  • JP WOODY November 24, 2020

    Add me to the long list, I mailed my forms back in August and the website shows nothing received. Due to Covid they’re claiming a 10 week turn-around, well it’s going on 12 weeks. I’m waiting to use the rebate on another purchase but I wont buy anything there until they uphold their end. Meanwhile Home Depot and Lowes have my business … they’re closer anyway.

  • Mark Bicknell November 24, 2020

    I sent in three different ones in October. If you go back and look at the rebates tracking it says never received. Sent three separate ones so funny how none of them are received. You can’t talk to nobody and no one returned your emails. I was so happy when they built Menards right down the street from me. I guess I need to take my shopping back to Lowe’s

  • Deb Seitz November 24, 2020

    I quit buying things at Menard’s 11% rebate, because I quit getting the rebates in the mail. Personally I think mail carriers steal them because they are not in an envelope, only a postcard and they can see what they are.

  • MELISSA JUDD November 24, 2020

    Menards owes me over $900 in rebates that were ALL mailed in the day of the purchases starting back in August and I have yet to receive a penny!!! They are a Fraud!!!

  • Michael Skrabis November 24, 2020

    My last 2rebates never showed up, 1 for 140,the other 115 ,bad way to get me to shop there,

  • Julie November 24, 2020

    Sent my rebate in July, never have received it.
    28.90
    Rebate site states it was issued 10/15/20.
    Never have received it.
    How awful to go to all trouble to send what was required yet nearly December and nothing!

  • jennifer Steve November 24, 2020

    Menards owes me money also, they say one thing do another

  • Brent Brueland November 24, 2020

    The very last rebate check I received was in April 2020. I have submitted over 20 rebates in the past 5 months for over $1,000 due to me. I have received NOTHING on any of those. None of them show on the tracking on the Rebates International website. No response to my multiple emails asking for information. I am about to stop shopping at Menards until I get my rebates and/or get answers.

  • Luke Zabkowski November 23, 2020

    Filled my rebate august 2020 for $130. When I check the status it says check sent but I never received anything in the mail. How convenient you can’t contact anyone about this. I’m sure they save hundreds of thousands of dollars(probably millions) betting on the customer not following through. All around scam. Hope these clowns go out of business

  • MKM November 23, 2020

    Submitted a rebate for over $100 in early October. No word, no response, no tracking. This is a very deceptive practice.

  • Lora Weyer November 23, 2020

    Finally received our rebate today. Been waiting since August. However, was told it would be $153, only got $107. Not sure why, but glad I got most of it!

  • Paul Sivak November 23, 2020

    I do believe this is a total scam. 2nd time I have not received my so-called, rebate.

  • Lucy Engel November 23, 2020

    I purchased a carpet remnant. It was large and high quality, so a bit expensive. The carpet sales man explained there were to rebates, one was instant and the other required that I send in a print off that came with the sales receipt and a form. At no point was I told I would not be eligible for the 2nd rebate. I paid with a credit card. I have been received the rebate which I have read would be a check in the mail. All the mark downs were the reason I thought I could afford the carpet.

  • Gene Dilts November 23, 2020

    Been waiting 2 months for over $700 worth of rebates. No recourse, no way to contact them. What a SCAM!

  • Cheryl Fulwiler November 23, 2020

    Doing a large remodel on my new home, have been waiting for several rebates since August when mailed them in, all large amounts from $200 to $400 in rebates from Menards. Have recieved nothing. Sent in copies of reciepts and emailed, have gotten no response. Will do my shopping from now on at Home Depot. A total scam if large amounts.

  • Theresa Kerr November 22, 2020

    you used to be able to track by the rebate number, now they want rebate receipt. I recorded everything down by rebate number, rebate receipt is on the rebate that you send in, they don’t let anyone know that they changed that and now you cant track it. Have sent to emails no response. Sent in my rebates on 9/10/20 for 271.50, have received nothing and no response. Its irritates me that I have to do this much work to receive back my hard earned money, to spend in their store, and they won’t help you, but they picked rebates international.

  • Heather November 22, 2020

    Same; sent in 3 different rebates and still no response after several months and there appears to be no record online if any of them he I try to check the status. Won’t bother shopping there.

  • Jerry November 22, 2020

    I sent in several rebate applications earlier this spring and summer and it took over 3 – 4 months to get the rebates.

    The rebate program is a sham. It requires the buyer to get together all the required information and receipts, pay to mail them in and wait for a store credit to come. No cash rebate, only a store credit requiring an in person visit to a Menards store to purchase more items. Of course they expect you to spend more than the rebate amount.

    You can’t use the rebates online to purchase items.

    Menards could easily give 11% off the items at the register, but instead know many people will not bother to send in the receipts and wait for a store credit.

    I used the last of my rebate store credits and in the future will shop at Home Depot whenever possible.

  • Sue Leadley November 22, 2020

    I am still waiting after at least two months to receive my rebate, which should be about $100. I don’t mind spending it in the store, but if I don’t get it, I won’t go back. This is deceptive and a marketing ploy that is almost ALWAYS in place. I would have shopped elsewhere had I known – my Menards never has anything in stock either, so it is usually a wasted trip. The website shows no record of my rebate. This has happened to me before as well. Anytime, my rebate is more than $100, I never receive it. Menards is cheating people and I’m returning most of my purchases. Unfortunately, I can’t return my bathtub and shower surround.

  • Don November 22, 2020

    This deceptive advertising practice continues today. I mailed my rebate form and receipt in August. They never sent me a rebate credit. It was for $71.50. The store manager referred me to the rebate website, which tells you to send an email. But there was never a response.

  • Frank Matranga November 21, 2020

    I have been waiting to receive rebates on several purchases since September totaling a couple hundred dollars, the only rebates I received are on purchases that the rebates are for less than ten dollars.

  • Louis Henige November 21, 2020

    I sent in my Rebate over 10 weeks ago and NO REBATE. No one will help you——-Menards blame Rebates International and are no help. Rebates International will not help or even answer your e-mails. SCAM

  • Susan November 21, 2020

    Bought hundreds of dollars of carpet and padding and numerous other things. I sent my rebates with all my receipts in an envelope weeks ago and have received nothing. Pretty sure it’s a scam and my envelope ended up in a dumpster

  • Tr November 21, 2020

    Purchased a dryer 2 monthes ago and still haven’t received my rebate check.

  • Ms. C November 20, 2020

    Ms. C.

    I mailed in my rebate back in June and have not received it yet. I am expecting about two hundred dollars. In my second email to ask about it, I received an email about the six weeks, etc. Okay, now it October, and still no rebate. I am trying to understand they may be behind in processing etc. But after checking in the store to return an item to told that I couldn’t get the full refund because the rebate made it very upsetting because I never received it. In the store, they put in my information and nothing showed up for my name or my address. There is no one to speak with verbally and emailing does not help. So I am writing to help expose the dishonesty as well. Awful to treat customers this way.
    Trying hard now to find a number to call to speak with a live person and ran across this. I hope it makes Menard do better.

  • Clinton November 20, 2020

    The slogan on their ads is “save big money, at Menards” but the thing they give back is a “merchandise credit check” and in three places on the rebate it says 1) not redeemable for cash, 2) no cash refund for unused balance, 3) not valid for payment on Menards charge card, 4) not valid for purchases on Menards.com. I really don’t see how that saves me MONEY!

    Worst of all, the rebate check comes GLUED to a big advertisement for Exterior Doors and is just a post card on the flip side. You have to pry it open to get any idea what it is. Obviously, they wanted me to mistake this as junk mail and toss it out, thereby losing my rebate.

    I saved pictures of this, and would happily supply them if you need them.

  • David November 20, 2020

    They sent me every rebate of small amounts until I submitted one for $109. I always take pictures before I mail them as proof. I filled out the online form and 2 emails later (which takes a week per response) I finally was sent the amount due. Funny how the only one lost was the larger amount. I recommend taking photos and paying for tracking on large amounts. Also Menards should start online rebates it’s 2020 ya know.

  • Greg Gibson November 19, 2020

    Filed rebate forms on July 18, 2020. No reply and tracking shows no record. Sounds like a scam to me.

  • Kenneth November 19, 2020

    I never received my rebate check but they claim they issued one.

  • Nathan Blanc November 19, 2020

    Been several months since submitting hundreds of dollars in rebates and still nothing! Tracking online shows nothing either. Huge scam

  • Scott Lampor November 18, 2020

    Bought materials for a shed in June. Mailed in $300 rebate in July. After 8 weeks and no rebate I emailed Rebated International. 2 weeks later they responded asking for more details. I replied with the receipt and all details. It’s been over a month and no response.

  • Jeff Watson November 18, 2020

    Sent in several rebates from purchases at Menards with no rebate check ever received. The largest amount was save $50.00 on a retractable awning which we never received. Will never shop at Menards again, Lowes will be our new store for home purchases.

  • Tom Falk November 18, 2020

    Sent in rebate for $110.00 in August 2020. Still have not received anything. The tracking site has no record of it. Somebody sue the hell out of them!

  • Cheryl Fredricey November 18, 2020

    Bought material for a pole barn in August. Submitted rebate as directed. Nothing. Emailed three times already with no reply. Menards should be ashamed taking advantage of consumers during these difficult times.

  • Betty November 18, 2020

    Sent in a rebate August 18, 2020, never received it so sent an email for them to check on in on Nov 2, 2020 and it said that it would be two weeks for a response. It is now Nov. 18 and have heard nothing. They need to have a Class Action Lawsuit against them. Will never go in another Menards again. They are pitiful!!!!!!!!!!!!!!!!!!!!

  • Joye Eichten November 18, 2020

    Menards owes me over $1000 in rebates. Started sending letters in May 2020 resubmitting. E-mailed complaints as well but you cannot attach anything. Have not received any info. Started hounding store manager who resubmitted the rebates and still nothing. Small claims suit?

  • Robert Chesler November 18, 2020

    I haven’t received a $104 rebate i mailed three months ago, in addition to a number of small rebates over the past year. Out of over a dozen rebates ive submitted, ive only gotten two.

  • maria s November 17, 2020

    Count me in on any further class action lawsuits being filed. I have submitted 6 rebates in varying amounts between August and October and received nothing back, not even when I filed a BBB complaint against Rebates International. Menards just passes the buck to the rebate company, but they are the ones profiting from this deceptive advertising. And they keep on advertising it! I can’t turn on the radio without hearing a commercial for their 11% rebates, and I keep getting fliers advertising them, too. I seem to remember they didn’t used to have the 11% rebates every week, but on the weeks they didn’t they would offer free or deeply discounted items. now it seems like the 11 percent rebate offer is going on all the time, but it’s just a lie since no rebates and, of course, no tracking information in the system, ever. Oh, and when you go online or even to a store kiosk to get a duplicate receipt, it doesn’t have the rebate part, so when RI asks you to re-submit the rebate, it can’t be done.

  • Greg November 17, 2020

    All my little rebates come quick. I never got the large rebate @$49.17. After reading all these reviews, I guess i never will..

  • Stefanie November 17, 2020

    Sent in 33 rebates since Sept. 13 and did not receive one rebate check, total amount over $400 and more to submit – We need another class action lawsuit, this is a big scam! Also no records of my submissions on their rebate checker and no way to contact them but email. Lawsuit!!!

  • Mary Wright November 17, 2020

    We purchased a dryer instore Oct 4th and submitted the 11% rebate in the mail. We are still waiting.

  • Robert Kraft November 17, 2020

    We made purchases in August. As of November we are still awaiting our rebates valued at $170. The online rebate Processing information does not reflect any of those receipts being received. Although there were two that were sent in recently that were processed. The store manager indicated that the bigger dollar amounts take longer.???

  • Melissa Westrich November 17, 2020

    Still waiting for rebates from August 2020. Tried to reach out by using company inquiry. Received response that rebate not received. I kept copies so had to submit another i quiry to which I received no response.

  • Sue German, November 16, 2020

    Two story garage project with materials ordered by West Bend Menards store manager (because he was nearby and extremely helpful) rendered $736.13 in rebate submission for in-store credit of which I received $18.91 and $5.43. When I submitted an email message to Menards customer service, I received a reply that they have 6-8 weeks to get back to me and if I submit an additional inquiry to my initial complaint it will take longer for them to get back to me. What?! It seems rebates used to be so much bigger…now they are rarely over $25. Huge misrepresentation and false advertising!!

  • Pamela Allen November 16, 2020

    It’s a cash cow for this company to offer rebates knowing a majority of people are not going to submit a rate for”everything” they purchase because it is not worth the paper or postage. I only purchase here after I have compared prices with out the possibility of a rebate because who in these days and times uses snail mail these days.. It is not efficient for the customer and it cost them more money to process in this antiquated way. If you can download the rebate form then why not make I convenient to input your information along with receipt identifier and have staff process through a queue process along with the ability to track your rebate. This is a good way to say they never received it. Smoke and mirrors!!!

  • Heidi L November 16, 2020

    I’m still waiting for my $700 rebate after buying kitchen cabinets 3 months ago.

  • Ken Frederick November 16, 2020

    We too submitted rebate forms for 2 different purchases. One was a roll up garage door bought in May of 2020 and the other was for gutter guards purchased on September4th, 2020. 2 separate rebate forms were submitted. Heard nothing back while smaller rebates, $7.00 to $15.00 all were paid. Resubmitted the forms again in October and have heard nothing back.

    Very deceptive advertising. Shame on Menards

  • Kia Lor November 16, 2020

    Does another class lawsuit need to be opened? I have sent in over 15 rebate forms in the last year and received NOTHING back. Anyone know the result of the class action lawsuit of Childers, et al. v. Menard Inc., Case No. 3:20-cv-00107, in the U.S. District Court for the Western District of Wisconsin?

  • Randy Bechtel November 16, 2020

    Turned in 247 dollars worth of rebates 2 months ago and have not recieved anything yet.

    • Melinda Sharp November 16, 2020

      Funny, I was wondering if I was the only one. We to have sent in over $330 and didn’t receive a penny back. I will send in small receipts and get them back every time, but I’ve never gotten my large purchases back.

  • Mike Dembowski November 16, 2020

    Same Story I sent in a Rebate totaling $300 a few months ago have not heard anything from them

  • Tim Tydom November 16, 2020

    It is now twice I have sent in for rebates from Menards and never have gotten anything back. When I buy something at my Menards I just know I will be not getting my rebates back. So most times I shop elsewhere.

  • Johnbroker November 15, 2020

    Purchases of $700 and $600 were made in May 2020. Sent rebate form 155 which was given to me at store around late June-2020. It is now November-15, 2020 and I have not received my rebate from Menard’s. Their rebate tracker states they do not have a record of my rebate submissions; even though I sent the forms in two separate envelopes.

    I have emailed them 3 times with no definitive response to my rebates.

    They do not care and continue to advertise 11% rebates to get you to spend in their stores and do not make good on their rebates.

    I think Home Depot and Lowes is a better choice for home improvement needs.

  • James Vincent November 15, 2020

    Have been waiting for over 4 months for $500.00 worth of rebates. Enough is Enough. Menards can’t keep up with the rebate requests, yet keep on running the program. I would love to sign on to a Class Action Lawsuit against this ‘Forever Sale’ promotion that isn’t being serviced properly.
    My shopping at Menards has stopped until my rebates are received, then I will move on to a different resources like Home Depot or Lowes.

  • philip colleran November 15, 2020

    I have spent thousands of dollars on a major remodeling project in the past few months and meticulously copied and forwarded numerous rebate forms and receipts to Rebates International in a timely manner. To date? NOTHING!!!!What gives?

  • john choquette November 15, 2020

    I have been waiting 11weeks for one rebate which I have the rebate number and another which i lost the store manager says wait 2 more weeks? and come back .there is no online record of either.It hasn’t processed or was lost in the mail. Anderson,In store

  • George WALLACE November 15, 2020

    Ive sent in several hundred dollars in rebates never have seen anything ill take my business else where.

  • David Cuoco November 15, 2020

    I don’t even bother anymore. I’ve sent a few in that amounted to a few hundred in rebates and I didn’t keep a record of anything and have waited patiently for months and after reading all these comments I’m not sure I’ll see anything in the mail. So I’m going to give my purchases to another company and that I’m sure of. So much greed and egos that are everywhere in our life’s nowadays you can’t trust anyone.

  • Cheryl Johnson November 14, 2020

    Why is this not newsworthy ? I spent $600 and received nothing from the rebate center and no record found. This is BS

  • Nick Vitulli November 13, 2020

    This was a while back. I purchased several items. Filled the required forms and mailed. In the meantime there was a price drop on one product. The store made the adjustment. Now I was expecting a smaller rebate of course. When no rebate was received after six weeks, I mailed an inquiry. I was told that the adjustment voided the entire receipt. Like others here I swore never to shop there again. But cutting off your nose to spite your face is not necessarily the best policy. I have returned. The last rebate took two tries and several inquires and now says the check is in the mail. We will see. Obviously, Menards does not like parting with rebate money.

  • Michael nelms November 13, 2020

    I have a rebate of 200.00 and something coming this was like 10 weeks ago looked on the website said no record found. I’m sick of the menses rebate shit. It’s not a hard process to get our checks. I’m thinking this 11% off everything is a scam. They should be getting sued. Promises broke from a big company. Time to get a lawyer. Sure it’s only over 200.00 but if you add all the money up they are taking in a lot over their false advertising.

  • sssteele November 13, 2020

    I am due an 11% rebate in the amount of $648.82 from Menards for a purchase in August 2020. I filed the rebate timely. At first, when checking the Rebates International website for my rebate claim, Rebates International acknowledged my claim and indicated the claim was being process but was taking longer than usual due to covid-19. Now, 12 weeks later, Rebates International says “no record found.”

  • Joe Mack November 13, 2020

    Purchased approximately $300 worth of Crestone beveled landscape stone 3 months ago. They always ask for a 26-28 digit tracking number, however, all there is available is the barcode for the transaction, no numbers! If I don’t receive this rebate of about $32 very soon will never shop at Menards again!!

  • Matt Swanson November 13, 2020

    I bought $1,600 in deck supplies in April. Have yet to get any rebate. Recently emailed the rebate company and received a email back instantly saying that it could be two weeks before they even reply! Count me out in shopping there again.

  • Harlan L Garbe November 12, 2020

    In July of 2020 I purchased a power vent water heater and several pails of driveway sealer. I have gotten 2-3 rebates amounting to about $5 but nothing on the other major purchases. I should be due roughly $150 but so far nothing on them. Called the store and they couldn’t really help. Also was told the dates for sending rebates out has been pushed out due to so many customers sending in for rebates as well as things related to the Covid matter.
    I will try very hard to find the same products at Home Depot even if there is no phoney discount offer. I’ts
    a scam trying to make the customer come back to the store to spend the so called rebate. They should make it a simple rebate right at the checkout on products being purchased at the time.

  • Mike Litch November 12, 2020

    I sent in timely sent in my rebate form with USPS tracking on September 01, 2020 and verified that the Rebate Center received it on September 4, 2020. I am due $1034 and not received anything yet. I have checked the rebate status website several times and it says “no record of this rebate”. I then responded to the email the website says to communicate with them and after several weeks they said they would look into my refund. Now I just received an email asking me to send in a copy of my receipts so today November 12, 2020 I emailed them Rebate Receipt, proof of my timely mailing and proof that they actually received it. This program seems to be a marketing rip-off … we will see if they respond.

  • Ronald A Myers November 12, 2020

    I purchased over 2000.00 in wall blocks this past August and mailed in my rebate the same day. I am yet to receive anything. Over the past couple of years i have mailed in at least 5 other rebates with purchases of over 500.00 each time and have never received anything. I told the sales person when i purchased the wall bocks that i have yet to ever receive any of the rebates because they told me to mail in the rebate. I did but I proved that they are fake rebates. I am along with my friends are done buying at Menards. Home Depot and Lowes we are on our way. No rebate is far better than a FAKE rebate. My sales lady even told me at Kokomo Menards that she too never receives her rebates either. I AM DONE THERE

  • jennifer guinn November 12, 2020

    I too am owed hundreds of dollars in rebates. I take photos of all my receipts and send in within the allotted time and I do not receive back. This has happened on five different occasions now

  • Vickie Switzer November 12, 2020

    We spent over 1000.00
    Mailed in our rebates with our receipts on 9/26/2020
    We gave received anything back and when I check online it says no rebates found in their system . Once again lied to and ripped off by yet another retailer . I hope they all get shut down.

    • Chris A Bay November 12, 2020

      I just got my rebate in the mail from sending it in July. I thought for sure it was never showing up, but it did. It did however look like a useless piece of junk mail most people would just toss out.

  • Joel Portman November 12, 2020

    I mailed a rebate coupon Aug 15, 2020 that should have resulted in $59 rebate but now, Nov. 12, nothing has been given. I’m mailing another today that should result in more than that, but I don’t have a lot of hope for it ever arriving.

  • Mardy Smith November 11, 2020

    We have several $1000 in purchases that we haven’t gotten a rebate from either

  • Becky Tharp November 11, 2020

    We bought a $2800 garage door. Our rebate amount submitted was over$500 and we never received it.

  • Gerald Johannes November 11, 2020

    I drove 120+ miles one way to buy a power vent water heater at the Casper Wyoming Menards because the local (60 miles) Menards did not have one. I mailed the the receipt plus another in 2 months ago I received the $1.87 rebate but the $88.00 rebate did not show. I also shop at home depot, they have a 20% discount on all regular price, in store items for Veterans, no wait no worry. For me it is a no brainer, Menards? Never again! Have a great Veterans day and THANK YOU for your service!

  • Joel Florek November 10, 2020

    I am currently owed more than $2000 for the second half of 2020. When tracking my rebates they don’t show anything since June. I own and remodel apartments and have spent more than $20k with Menards alone since June and so far haven’t received anything. I likely send in rebate forms every 2 weeks over the period since July. Extremely frustrated. Never had an issue in the past but then Covid hit and it has been nothing… They say up to 10 weeks but we are now on month 5 of me waiting for rebates to begin coming back.

    • Robert November 12, 2020

      I’ve submitted hundreds of dollars worth of rebates and nothing and it’s been months, and no replies from customer service. One time I submitted a rebate and the company refused to give me a rebate saying I got a discount on some insulation which was very untrue, it was bulk pricing. The rebate center even stated they contacted the store and they told them it was a discount which was a lie.
      Menards store finally had to refund all of the insulation and re-buy it so they could give me a brand new rebate receipt since the rebate center just didn’t feel like doing their job.

  • John Kaltenbach November 10, 2020

    I’ve received rebates mailed through August. I have 8 rebates mailed in since September, none of which show up in tracking. These total up to over $80.
    FYI, for people not receiving full rebates, keep in mind that returned items are tracked and deducted from what you’d receive. This may be why you didn’t get full amount.

  • Linda Linn November 9, 2020

    Yes. My husband and I are still waiting on our rebates. They have stated they are behind . This has been over a year.

  • b. November 9, 2020

    I never had a problem with rebates until covid, now any large rebates like over $10 are just never issued if you look up in the tracking. So I think they’re just ignoring the big ones now to make up for it.
    One that was like $39 just never appeared and now my $80 one is just not being recorded. But they’re sending the ones for a couple bucks. Check the tracking website and keep receipts!

  • Brenda November 9, 2020

    I have over $1,000.00 owed to me in rebates from building our home. The most recent was a $6,000.00 quartz countertop. I email Rebates International and they reply days later saying they are processing the items as fast as they can. I am so hangry with Menards right now, I have switched to shopping at Home Depot. For those not aware, Home Depot offers that 11% match as well AND I’ve received my rebate within 3 weeks. I will no longer shop at Menards.

  • Cory Houser November 9, 2020

    They owe us $222.68 so far! I have all my receipts and did everything they asked. This makes me really mad! This is outrageous! I want in on that class action!!!!

  • Jessica Kent November 9, 2020

    $550 in rebate i will never see.
    They are such liars.
    I took pictures of everything i mailed, even the envelope with the postage stamp because i had this feeling, but when you can’t get through to anyone those pictures do no good!
    I will never ever shop at menards again.

  • Clinton Barnes November 8, 2020

    Bought cabinets from Menards back in July of 2020. No rebates yet!

    • Chris A Bay November 9, 2020

      Same here. Fence panels and rebate was sent in july. Nothing.

  • Tom Wilhelm November 8, 2020

    I get about 1/4 of the rebates that I mail in. I wondered if someone from the postal service was stealing them till I saw how many people weren’t receiving their rebates. It seems funny that the big ones seem to be the ones not showing up like the patio furniture and fire pit I bought. They probably owe me upwards of $300. We have a Lowe’s and Home Depot close to us so we have choices if that’s the way they’re going to do business.

    • Paul November 8, 2020

      Same issue for me. I get the $1 to $7 rebates, but no rebate on the $800 worth of counter tops I bought.

  • Brian Wehry November 8, 2020

    I have several rebate from Menards i been waiting 6 months for. They have not show up on rebate international site. They haven’t be processed. I wished they would keep their end of the bargin.

  • Bykhovsky Josif November 7, 2020

    Made more than few purchases like closet doors, remodeling materials, etc. total rebate should be around $300. Never received anything back. It’s been more than 8 weeks since it’s been mailed and it’s not entered through the system yet. Can not locate it through the tracker either. Left comments on their website – no response either! Agree with other – It’s
    a huge fraud! They do not have customer service to address it.

  • Anthony Suhadolnik November 7, 2020

    I’ve been waiting for months now I purchase cabinets countertops sync lighting I have about $500 coming mailed it in dropped it off at the post office and I’ve heard nothing nothing but a big scam I knew I should have went to Lowe’s and got my 10% military discount on the spot just one big scam

  • Rockel hernandez November 7, 2020

    I sent multiple receipts from a renovation I’m doing this year,and I still haven’t received anything not even the small ones. I don’t think I’ll get anything something should be done with this false advertisement

  • Kelly Bliese November 6, 2020

    I have submitted multiple rebates over the last few months have yet to receive the rebates. I anticipate the total of my rebates to be close to $500.
    It’s time to revise this program and give the customer the eligible rebate at time of purchase.

  • Tammy Walter November 6, 2020

    I am beyond angry with Menards! I am waiting for 2 rebate checks and when I checked their status, they claim to have sent them a month ago YET I NEVER received them. I am also VERY aware of the deceptive way they send the rebate checks and try to make them look like junk mail so that you toss it.
    FOR SHAME MENARDS….I am DONE with you and your schemes!

  • Laurene Turner November 6, 2020

    We have spent over $28,000 at Menards in the past year plus, putting addition on house. I kept track of rebates diligently. At first all was well, now when I go to site to track my rebates as in past four months we are not getting them (over $500) I am finding many are not even showing up as issued, like i never sent them in. When we were not receiving them, we were afraid our mail deliverer was keeping them. We are not the type of people to make such accusations, but they got us wondering. With the pandemic, we were relying on those rebates to finish projects. Extremely disappointed in them.

  • Michael Bergmann November 6, 2020

    I found this website because I felt like I was being scammed. After seeing all these people with exactly my concerns, now I know Menards has no integrity left. Shame on the super wealthy Menards elite. Your company was once looked up to and respected. Not anymore.

  • Hannah Nielsen November 6, 2020

    I am still waiting on a recent rebate as well. We ordered items online two years ago then picked up at the store.. Was only given 300 of the 600$ rebate we were anticipating.

  • Clay November 5, 2020

    I have had $100s of dollars of rebates not returned after months, now years of waiting for some. Even after contacting menards and rebates international, they say I have to wait longer. Months and years…? There is something wrong.

  • Yolanda Davis November 5, 2020

    I have submitted many online receipts put yet to receive any rebates please add me

  • Allison Pomeroy November 5, 2020

    We recently bought a house in August and bought at least $1,500 worth of stuff at Menards to remodel and paint. I have mailed in the rebates and have yet to receive anything and when I try to track them, it says there is no information.

  • Karen Wilson Eveland November 5, 2020

    I have spent thousands at Menards and turned in multiple rebates! Add me please.

  • Jeremy Jacobi November 5, 2020

    Purchased new kitchen cabinets and appliances. Should receive over $500 back in rebates but nothing yet. I sent them out the same day to make sure they got there in time to process. They were sent Aug 7th. Its now Nov 5th.
    I’m going to rip them out and take it all back and get my money back so I can then go to thier competition and purchase them. And I dont care if they are more at this point. Dishonesty does not fly with me…..

  • Pam Martin November 4, 2020

    We were doing a total remodel of our bathroom and we bought all of the necessary items for the project at Menards. We sent the rebates the first week of August 2020 and as of today November 4, 2020 the rebates have not been received. The rebates were to used to buy the decorum for the new bathroom. I put my information in to track the rebates and it shows not received! We purchased high dollar items so I am VERY DISAPPOINTED

  • Dianna Kincade November 4, 2020

    I mailed in three rebate forms in August. When I tried their online tracking search option, it basically gives you no help. It just says they must not have received it or it hasn’t been processed. It’s been 10 weeks and they claim they will mail them in 6-8 weeks. I, too, think it’s a “sham” that they never have a true “sale” because the only way you get that price is if you get your rebate returned, and even then, you have to go back and shop to even use it! This should not be allowed by businesses. They make doing business very time consuming. I don’t plan to shop there anymore but do believe I’m entitled to the rebates I’ve filed.

    • Jessica Wagner November 4, 2020

      I think it’s a scam. I mailed my rebate in on 8/26/20. They still haven’t received it (as of 11/4) so I emailed them and they said they didn’t have enough information based on my email (which funny enough was all in the email they relied to). So I sent them my attached claims a s they still haven’t responded. I’d rather pay 11% more than deal with this hassle.

  • Shannon Voss November 3, 2020

    We have mailed in so many rebates over the past couple of years and have never received any of them.

    • salvador madrigal November 3, 2020

      It has happened to me as well and my father he says he has no faith in them because he never receives them I have not received all but a few ones

  • Sherri November 3, 2020

    Still waiting for a large rebate from July 29, 2020. Have written snail mail letter and filled out their form on line for late rebates with NO replies at all. Luckily, I have copies of everything.

  • Kathryn Robinson November 3, 2020

    I think everything about the program is designed to entice customers to purchase and then minimize the likelihood of the customer ever getting the rebate.

    The process is unnecessarily complicated and time consuming in this day and age. Why can’t rebates simply be applied at the time of purchase and handled internally by the company?
    There is no way to track or speak to anyone when there is a problem.
    The ridiculously long period of time between submission and receipt of the rebate is designed so that people are likely to forget about it.
    Then when the rebate arrives it is designed to slip in with junk email and get tossed out accidentally.
    The latest rebate check I received was so tiny in dimensions that even if saved from the junk mail recycling bin, it was likely to be lost due to its tiny size.

  • Jim zins November 3, 2020

    I’m a contractor who spends a lot of money at Menards. My big complaint is missing rebate checks and also they are always short on is owed to me. Big time job.

  • J. Grande November 3, 2020

    Thank goodness I’m only out About $40. I submitted mine months ago online and there’s no record of it. We will not step foot in a Menards again. With a Lowe’s credit card it’s an automatic 5% off.

  • Matt Gambrell November 3, 2020

    Mailed in a half dozen rebates ober the years, built an entire deck and fence all from menards purchases. Never received anything. Wasted my time paying to mail them in. Please add me

  • Natalie J Hampton November 3, 2020

    Mail in countless rebate haven’t received anything plz add me too the suit

  • Ben Seifert November 2, 2020

    We are owed somewhere around $500+ in rebates from Menards. Some have been sent in more than 11 weeks ago, all were submitted on time and I have retained documentation as proof.

    Rebates International, who manages the rebate program for Menards, had gone from responding and correcting the satiation, to now simply ignoring…so frustrating!!

    • Mark Wells November 5, 2020

      I spent 9,000 dollars this year on remodel house still have receipts and sent in a while ago and nothing. That’s why I shopped at menards for the cash back. I tracked and said my name didn’t come up.

  • Jason J November 2, 2020

    I purchased a $1700.00 Delta drill-press on Menards.com and signed up for the 11% rebate. Just got my rebate check only to find out that it can’t be used on the Mendards.com website, it is only valid in-store. Menards does not have any retail locations in Georgia where I live.

  • Tim Sidders November 2, 2020

    I’m owed Hundreds of dollars in rebates. I just sent in several and they have no record of receiving my rebate per their tracking system online.

  • Robert drake November 2, 2020

    My father, happy with the price(based on the 60$ rebate) of a specific wood stove drove all the way from upstate NY to Warren OH to make the purchase only to find that the rebate was for a “gift check” that could be spent at the brick and mortar. COME ON !!!!! In 2020???? In the time of COVID???

    SHAME ON MENARDS. They did not even give him the form he needs to process a rebate. Menards did not respond to email. They clearly do not care for consumers, customers and engage in dishonest tactics to COERCE people into their stores.

  • Don Hollinquest November 1, 2020

    Can’t begin to count how many I’ve mailed. Please add me.

  • T Lockette November 1, 2020

    This systems needs fixing. I know, I’ve mailed several rebates.

  • Deshyone Grant November 1, 2020

    I have mailed over 100 rebates over the years. Please add me.

  • Sherrie tussler November 1, 2020

    I purchased $9546.84 in windows on 6/20/2020. I have nor received my rebate. After going on line and inquiring I was sent a rebate for subsequent purchases, still paid 3 and 4 months after submission. The store manager was of no help. I still have the receipts as proff.

  • Michael L Tarrh November 1, 2020

    It’s sad enough you have to spend it the store in a rebate form, instead of a check to you to spend anywhere you want to, its been six months on my rebates they owe me 500.600 hundred dollars what a scam ?

  • Ford November 1, 2020

    They owe me over $350 in rebates for the past year on a bathroom remodel job and some odd end lumber purchases that I have never received. Menards rebate program is a scam! They advertise cheaper prices than other box stores due tho their “rebate program” to lure people to make purchases from them but you will never see any of it. They need to be held accountable for this!

  • Andy W October 31, 2020

    Menards has been pretty good in previous years, but they’ve not fulfilled my rebates in 2020 at all. Thankfully, I’ve mostly stayed away from Menards this year, but they still owe me $10 for spring and summer shopping. Please add me to the list.

  • Sarah October 31, 2020

    $148.48 is what Menards owes me in my 11% rebate. I placed an order on 8/26/20 & again 8/30/20 mailed my rebate redemptions paperwork and receipts etc on 9/5/20 still have yet to receive my rebate. When I go online to track my rebate it says “cannot be found”. I want to know how do I join this class action lawsuit? I took pictures of everything so wheres my rebate Menards!?

  • Alyssa October 31, 2020

    I have all my receipts with me, tear off the bottom part of it and send it in for the rebates. Right now, I’m suppose to get over a 100 back and it’s been over 2 mths now and nothing. I looked up my rebates on line and they say there are none. Are they throwing them away or what? Something crooked about this company, especially when you get a rebate, it should be money in your pocket, not forced to spend at their company. a rebate should be money back you want to spend somewhere else or deposit into your bank account.

    -Alyssa Ingalls

  • Andrew October 31, 2020

    Received most but didn’t get all of them!

  • Linda Martineau October 30, 2020

    When i check online it says rebates were issued in May, but we never received them.

  • Tresa F. Malone October 30, 2020

    On Sept. 1, 2020, I purchased some open weave carpet and other items which advertised I qualified for the 11% rebate and that I also qualified for free padding. On September 2, 2020, I mailed my total purchase 11% rebate receipt for $67.92 as well as my free padding rebate receipt for approx. $222.00 together with one rebate form. It has been 8 weeks and I have yet to receive anything. I also made another purchase on Sept. 11, 2029 which qualified for a rebate of $38.03. I mailed that rebate receipt with the rebate form on Sept. 12, 2020 and have yet to receive anything. In checking the rebate status on line, none of these rebates are even showing as received.

  • Moore October 30, 2020

    We’ve had the same – at least 50% of those submitted never paid out. I did not know it was such a “common” issue. There are 87 pages of comments 940+ WOW! Shame on you, Menards.

  • Joe S October 30, 2020

    I sending the rebates right away sometimes you get them sometimes you don’t

    • Charles E Clifton October 30, 2020

      Yes we are missing receiving rebates too in the mail and we shop there all of the time and submit our 11% forms.

  • Tracey Meadows October 30, 2020

    Add me to the list! More attention should be given to their deceptive business practices.
    It’s insulting to be lied to and to have your time wasted pursuing rebates they never intended to give.

    • Linda Shackelford October 30, 2020

      I also have not gotten my rebate

  • Marci vickers October 30, 2020

    Same here…they say the rebates have been sent,but I never get them.

  • M.White October 30, 2020

    I’ve sent in several rebates,only received a few back. No explanation for not receiveing them.

  • Matthew Babou October 30, 2020

    Please add me to the complaint too. I have several missing rebates.

  • Linda Harris October 30, 2020

    Menards is my choice of places to get all materials for all my jobs. Im a pretty good customer. Yes, I’ve had many rebates sent on without reimbursement, I’ve also had reimbursements although they take forever. Its virtually impossible & waste of time to pursue the missing ones. Ever since they changed the rebate program its been messed up i believe.

  • F. Rosado October 30, 2020

    Tracked spending between 6/2020 & 9/2020 – so far have seen about $300 worth of rebates from the $600+ submitted. Some of the rebates are from later submissions, some older. Some rebates are from larger purchases, some from smaller purchases. No rhyme or reason to what gets paid out, except that approximately half just ‘go missing’.

  • Jeff Ivey October 30, 2020

    3 rebates sent in over 8 months ago. never received. no record of them anywhere.

    I’m done with Menards

    • Dean October 30, 2020

      I have the same problem we should all file a class action lawsuit doj of wi is investigation them too

  • keith beyersdorfer October 30, 2020

    please add me to complainant

  • Tamara October 30, 2020

    Add me, I shop there alot, I’ve had the same issue.

  • Barb Whalen October 30, 2020

    I worked at Menards can you add me?

  • Pam Baskin October 30, 2020

    Please add me, I’ve complained about this for years.

  • MELODY WOODS October 30, 2020

    it was supposed to be getting better…Add me!

  • Stephen Grushas October 29, 2020

    Please ADD ME

  • Lori A NICKL October 29, 2020

    Add me

  • Alysse Johnson October 29, 2020

    Yes! On numerous occasions I’ve sent in the required rebate form along with the receipt & never received my rebate or any type of notification stating why I did/didn’t qualify for the rebate!!! It seems to happen for about half of the rebates I send off for… :(

  • Regina ross October 29, 2020

    I shop at menards alot my rebates either get lost and then its been 10 weeks since I turned a couple in.and dtill.dont have them

  • Lori Woerdehoff October 29, 2020

    Please add me

  • Joanne Vanderbloom October 29, 2020

    Add me please. I have mailed several rebate request forms and still awaiting fir the rebate vouchers. Also I’ve received rebate checks that do not match the original forms sent in.

  • Mea Cadwell October 29, 2020

    This has happened to me too many times to count! I detest going to Menards!! But they have stipulated they won’t put up with any other business like theirs in the city limits.

    Add me!!!

  • Lisa Stidham October 29, 2020

    add me please

  • Nancy Watkins October 29, 2020

    I live in the home of Menards. I have experienced those same issues with them. Bot new washer & dryer in 2018 & did not received my 11% rebate. Please add me.

  • Barbara Staib October 29, 2020

    Prices at Menards are often better than competitors. But, where are the rebates I applied for in July and August 2020. We live in Tiffin, near Iowa City. Cannot track them on line either.

  • Joyce Harding October 29, 2020

    Please add me

  • Helen Dawson October 29, 2020

    Yes! This happens often and sometimes the rebates state they are issued but never make it to your mail box.

  • Helena Gomes October 29, 2020

    Never received my rebate.

  • Teresa October 29, 2020

    Yup…. it’s a crock! Please add me!

  • Not pleased with Menards October 29, 2020

    Since about April 2020, the rebates took longer to arrive and didn’t match the dollar amounts on the receipts. I chalked this up to people not working due to the pandemic, and also possibly due to human error (their) in calculating the rebate amount.

    Some rebates have never arrived since then, and when they come they are many dollars lower than what they should be.

    I considered that there was mail fraud, anyone could open the envelope and resubmit the rebate with a new form. I’d never know for sure.

    I didn’t know other people were also not getting their rebates until I read something last week.

    I hope Menards comes clean with this and fixes the system.

  • David M Amrod October 29, 2020

    Please add me.

  • Donna M Gruenenfelder October 29, 2020

    Please add me. I haven’t lost as much as some of these people, but have had problems as well. I felt like smaller rebates they don’t always mess with, thinking you’ll just blow it off. And the rebate money is money you have to spend at Menards, it is a viscous circle to keep you coming back

  • sandra evans October 29, 2020

    i also have sent rebate forms in and not recieved a rebate

  • Christina Knop October 29, 2020

    It is difficult to get to track the rebate & sometimes it just doesn’t come.
    That’s the downfall of the program.

  • Dawn Byers October 29, 2020

    add me

  • Annette M Oker October 29, 2020

    Please add me…i bought a washing machine /waterheater/pressure tank..thousands of dollars worth of composit decking for my porch..its been well over 8 wks n nothing. I dd make copies of everything I sent n the day. Today I mailed another rebate form.and this time sent it certified mail. When I look at they website it don’t even show they received my rebates from months ago. This is total bs. And I live in wisconsin so wtf

  • Ronald L. Geske Sr. October 29, 2020

    add me

  • Bridget October 29, 2020

    Add me

  • cassandra m geske October 29, 2020

    I’ve been waiting for this to come out….I’ve always said that their 11% discount is a scam. False advertising. you should be given the discount immediately not have to fill out a form, send it with your receipt to Wisconsin, and then IF you get your rebate check, you can only use it at Menards. I love Menards, but don’t bother with their rebates anymore.

  • Michele October 29, 2020

    Please add me! Months went by after we mailed our required bottom receipt portion back in July & the rebate form to the address on the rebate form. I phoned Menard’s and was told that “due to covid” we probably won’t receive anything until the end of the 2020 year! We went out of our way to go there so we could get the rebate on items that we could’ve purchased at our Home Depot that is much closer to our house. Never again.

  • Morgen K October 29, 2020

    Please add me to this! I have submitted multiple rebates to Menards since 08/06/2020 totaling just under $1000 in rebates, and not a single one has been processed!

  • Kevin C Branch October 29, 2020

    I have not received all of the rebates I submitted. Please add me.

  • Christine Higham October 29, 2020

    I have rebates pending with Menard’s and have not heard anything.

    • Christine Higham October 29, 2020

      Please add me to your list.

  • Rose Jackson October 29, 2020

    Add me please. I know I have spent thousands at Menards and over the years have never received a rebate after mailing in the rebate form and original receipt. I filed so many complaints with Menards over the phone, online, in person, etc. They are a scam company I do believe.

  • Connie October 29, 2020

    Prior to COVID the rebates have been good . Since then it has been Long and difficult to get a rebate. Luv the program prior to Covid.

  • Craig Anderson October 29, 2020

    Yes, this has happened several times to me – one was very large, nearly $ 150 – never got it.

  • Steven Smith Sr. October 29, 2020

    This has also happened to me several times!! Furthermore, some of the rebates are so low, and the postage you pay, offsets the rebate further.

  • YOLANDA JOHNSON October 29, 2020

    Please add me

  • Melissa Husk October 29, 2020

    This has happened to me multiple times! It’s impossible to get ahold of anyone. Thank you

  • Michael Simmons October 29, 2020

    I have 10 submitted forms going back to May with no rebates coming. Tried to go to the tracking site but it was too difficult. I guess tht it will be easier to quit shopping there.

  • Dawn October 29, 2020

    Please add me

  • Randy S Miland October 29, 2020

    add me

  • Dora Trentadue-Waller October 29, 2020

    I have sent in for many Menards rebates June – August. I have not recieved a single one. They total hundreds of dollars.
    They are going to loose business with their dishonest practices

  • Carolyn October 29, 2020

    Never received rebates. Stop applying for them.

  • Mary Ramirez October 29, 2020

    I think Menard’s Rebates are rip offs. I think it should be in a form of a check. I don’t like the fact that you have to go back and spend it there.

  • Dan sizemore October 29, 2020

    We are in the same situation as many of the other complaints where is we are due a $568 dollar rebate and have failed to be given a rebate and or I store credit when you look up the rebate online it’s showing a check was mailed out but we never received a check and when we made inquiries about the check it’s all online and no reply further

  • TINA SELLING October 29, 2020

    I FILED TWO SEPERATE REBATES THIS SUMMER I AM STILL WAITING FOR THEM. STILL HAVW NOT HEARD ANYTHING.. ADD ME TO YOUR LIST

  • Annie Christensen October 29, 2020

    I’ve been waiting much longer than 6-8 weeks for my rebates as it misleadingly states on the rebate form. I depend on that rebate (if it ever comes) to help me buy further items at Menards I need. But it still hasn’t come. When I check with the customer service desk they say the rebate process is behind and refer me to a website that is of no help and has no transparency. 6-8 weeks is still too long to wait. This program can be upgraded to be done digitally and quickly and instantly to get our rightfully desired rebates fast. I appreciate getting an extra 11% back on all purchases (even sale items as they state) but I’ve told customer service that this program needs to change for the better. Falls on deaf ears.

    Add me in to the class action, as I am totally pissed off keeping my end of the bargain but Menards has not and they refuse to change to make better their archaic program!

  • Donna L Boles October 29, 2020

    Please add me, I hate their process and you usually don’t even receive the rebate.

  • HEIDI JACOBSON October 29, 2020

    add me, they not send rebates so you get tired of sending them in and get nothing in return. The ads they run say 11% off everything and I don’t consider a rebate that must be used at their store 11% off or a rebate.

  • La Shawn Patton October 29, 2020

    I was denied a rebate denoting the same falsehood the item was on sale. I still have the receipt. However, I just received my rebate for three dollars some odd cents 10/28/20. Yet it felt like an eternity to receive. Unfortunately, the rebate is a scam to only lure you back with the proposed rebate. Please add my name to the class action lawsuit.

  • Elisa Hunt October 29, 2020

    I am also waiting on a rebate from Menards , I followed the instructions exactly and have not received anything.
    I feel the mail in process is outdated and there is no way to follow up, which is ridiculous!!
    I feel it is a scam because it is not actually a rebate. In my opinion a store credit is not an actual rebate.

  • Jen C Heck October 29, 2020

    I have spent thousands of dollars at menards on many many different occasions. I don’t seem to have any problems getting the little rebates back, but Ive been waiting for a couple of really big ones, and is not looking good

  • Dawn M. Grant October 29, 2020

    Add me please

  • Gord Chevy October 29, 2020

    As a victim of Menards “11% Rebate Scam,” please add me to the suit. Menards has been getting away with this too long and they need to be held accountable (I have proofs).

  • Ana V October 29, 2020

    Please add me.

  • Gezelle Moore Stapleton October 29, 2020

    We purchased several lights no rebate.

  • Dave LEONARD October 29, 2020

    Add me

  • donna Johnson October 29, 2020

    Add me

  • Lori October 29, 2020

    Add me

  • Maureen T LaMarr October 29, 2020

    My husband and I have been remodeling our home. Menard’s has been our go-to place.
    Over 6 weeks ago I sent off over $120.00 worth of Rebates. We are Counting on the rebate money in order to finish our project.
    Still have not received anything from the Rebates.

  • Chad October 29, 2020

    I am going through this right now and have had other rebates submitted and not paid. This time I made sure everything was followed exactly and made copies. It has been over 8 weeks and no rebate. I have sent emails with no reply. I have tried to call customer service, though it does not exist. The item was several hundred dollars. This is blatant thievery and deception. Please add me and everyone conned by this company.

  • Melissa Adams October 29, 2020

    I am surprised another aspect of this case is not about the ‘rebate’ itself in that it is an in-store credit toward future purchase, not a cashable check. A creative marketing play to get foot traffic back in the store.

  • VITO RISICATO October 29, 2020

    Please add me also.

  • VITO RISICATO October 29, 2020

    Please add me.

  • Alain Michael October 29, 2020

    Plz add me

  • Susan Erskin October 28, 2020

    I purchased several items for my roof, metal trim staples etc. 11% rebate should be $57.13 Have all copies of receipts, and rebate form on 08/04 20 i i I also on July/ 30/,20 purchased $507.37 worth of cedar 4×4, 2×4 I have copies of receipts and copies of rebate forms where’s my promised rebate????????????

  • Sheryl Knight October 28, 2020

    I too haven’t received my rebates and it’s been over 8 weeks. They’re is no phone number to reach anyone at the rebate center . My email sherylknight1@hotmail.com

  • Larry Jackson October 28, 2020

    I purchased an Amana washer back mid summer (3 months ago) and have not received a rebate yet. tried the tracking rebate system…..says not found.

  • Brandon October 28, 2020

    Get with the times, Menards! At least allow us the ability to submit these rebates online instead of wasting time with mail-in crap. Waiting over 10 weeks for a rebate is crazy. Currently waiting on over $250 worth of rebates for flooring purchases to fund another project in our home.

  • PJFrahm October 28, 2020

    Just curious, I kind of recall hearing about a store being penalized for having a so called sale, that never ended. It stated that a sale must only run a certain amount of time and if they keep it going continuously, that is illegal and technically not a sale. In my point of view, Menards has been running this 11% back on everything sale continuously since the beginning of COVID. I believe this is illegal. Like some other comments said, why don’t they just give us a discount off the top? They want to lure you back in with their merchandise checks to spend more. I would prefer an actual discount instead of being forced to go back in and shop with your own money.

  • Thomas Halligan October 28, 2020

    I submitted by mail a rebate for $51.00 in late July, 2020. I prefer online so that I have a history that it was actually submitted, but the specific rebate was mail-in only. expected a confirmation or email that they had received it, but nothing. The rebate stated expect 5-8 weeks and it has been 3 months and at this point I really don’t expect anything.

    I prefer not to buy at Menards because of the rebate thing anyway. Just give me a discount!!!! I guess that way they can just screw you out of any promotional discount. From now on I’ll continue using my 5% discount at Lowes.

  • Lori October 28, 2020

    I submitted several receipts on August 7, 2020. After not receiving any thing once the 6-8 weeks went by, I asked a customer service employee at Menards about it. She stated that they are overwhelmed in processing the 11% rebates since they pretty much offer them all the time now and to allow more like 10 weeks to receive it. It has been 12 weeks in a couple of days and still nothing. Every time I check the rebate tracker and put in all the information, nothing comes up about this submission. Frustrating!!! We are thinking twice about going back to Menards.

  • Zachary mcphee October 28, 2020

    Currently waiting on $1,200 worth of rebates. I have sent 4 different envelopes (each holding between $300-$500) first was submitted in June. Their online system says there is no record. And they offer no route to resolve the issue.

  • Matt Sarbacker October 27, 2020

    I have submitted a rebate form in August, still have not received anything. It was a $280.01 rebate. I searched on the rebate website rebateinternational.com and the tracking number for my rebate doesn’t show up in their records. I have sent them an email as that is the only way to contact them. I have yet to hear anything back.

  • Virginia Maschinot October 27, 2020

    Please count me in. I submitted several rebates months ago. Still haven’t received them. Store refuses to talk to me and tells me to go directly to the rebate center. They have me fill out a form (numerous times now) and still no word. I only shopped there because of the savings…lies

  • Barry October 27, 2020

    I have sent several in and get same response when checking- Not found. Of all 6 rebates I have sent in this year. The chance of all 6 being lost by mail are very slim. Very deceptive practice. Also store managers in Olathe Kansas are not polite as I tried asking them about it.

  • Richard Pyne October 27, 2020

    We have purchased pricey items from Menards and been denied 11% rebate because item was on “sale”. Next time going to one of their competitors.

  • kristy October 27, 2020

    I used to do them all the time with no problem, but I’ve sent in 6 over the last 2.5 years for very significant construction projects around the house and not one has come through…I’m now making a very concerted effort to avoid shopping there. For a family owned company, it really irks me they are showing such disregard for their customers. I would love to know how to join this!!

  • Pat Gerace October 27, 2020

    Menards is the worst on paying on rebates Count me in!

  • John October 27, 2020

    Count me to the list. It is going on 3 months now and their website acts as if nothing was ever sent in.

    I figured maybe it got lost in the mail, but I see now this is a pretty common thing.

    God I hate rebates, so many companies are so shady about them. They should just be instant savings.

  • Olson October 26, 2020

    We’ve sent in a ton of rebates and never received the money. A few thousand dollars by now at least.

  • Stacy October 26, 2020

    We have been building a house from scratch and sent in several rebate forms and never received any money back. The last two we sent in, we took pictures of so we could follow up on them.

  • Holly Chartier October 25, 2020

    Mailed the rebate form 7-31 for over $800.00. Still waiting! From all the comments, guess I’m not the only one.

  • Jerry October 24, 2020

    I have had a rebate in since 8/11/2020 and no response from Menards. Have filed a BBB form and Menards will not respond to it either. Believe it is a scam, they are hoping a person forgets or won’t send in the form. Then they can always blame it on lost in mail- sorry. Also, they claim COVID slows them down.

  • Elizabeth October 24, 2020

    We purchased a Rustic Wooden Patio Cooler July 3, 2020 at the Menards in Cheyenne, WY. I sent in all the appropriate and filled out paper work. Have not received my 11% rebate yet, even though everything was filled out properly and sent in. I go along with all the other people who have sent in honest rebate offers and have received NOTHING. What a joke Menards is. Will not give Menards a good review as they deserve NOTHING for their rebate scams and will think hard about ever shopping there again.

  • Mary Tousson October 24, 2020

    Sent rebate receipts early August and still nothing! They owe me hundreds. I’ve mailed approx 8 receipts so I’m not buying the “we never received ” excuse. How can they get away with this??? I’m willing to do whatever I need to so they are held accountable for their scam!

  • Lee MacMillan October 24, 2020

    I got two rebate checks on 10/22 for the receipts I mailed on 7/27. They show up on the rebate tracker if I put in the barcode number from the receipt but not if I put in my name/address info. The previous rebates (mailed 7/3, rec’d 9/26) showed up under my name. They apparently don’t show up in the tracking system until they actually issue the check.

  • Holly October 24, 2020

    I submitted multiple rebates to Menards since June of 2020 and I have yet to receive any payment. What do I need to do now? How can a company advertise 11% rebates and not follow through with their promotions???

  • Jose mireles October 23, 2020

    I have sent in multiple rebates, a few over $100.00, and still have not received them

  • Terri Plude October 23, 2020

    How do I become a member of the class action lawsuit against Menards? I have had so many rebates that were just never sent to me. I followed all the proper procedures, affixed the correct postage and short changed almost every time.

  • Pam Swartz October 23, 2020

    I don’t know why I continue to shop at Menards. They are the worst store for customer service I have ever dealt with. As for the rebate program – well, it is just a joke – a very UN-funny joke. They owe me hundreds of dollars. I actually thought the postman was stealing my rebates until I looked at the hundreds of complaints on your sight. Recently, I hired a construction company to update my kitchen. He chose Menards to purchase the kitchen cabinets and counters. Well, they were drilled incorrectly so couldn’t be installed. I ended up having to pay a few hundred dollars more to have them re-drilled. I spoke to the manager at the Mason City Iowa store, he was NO Help! Didn’t really care period.! Thanks for being there. CTA.

  • Jan Clark October 23, 2020

    The rebate program is ridiculous. They emailed that they did not receive 3 rebates that I mailed in July. The one I mailed in August didn’t show up either. Then earlier this month they sent an email instructing me that I sent the wrong form (or something) with a reference # that doesn’t apply to any of my copies. It said I needed to mail it again. They wanted me to mail the one from July too. Seriously, if they are that inept why would I bother trying to get a few bucks back? If they can’t do this electronically, to me it shows that they are not interested in actually giving a rebate. I just don’t shop at Menards anymore.

  • Guy Augsburg October 23, 2020

    Ten weeks and still waiting for my $39 rebate from Menards. I have copies of the three “Rebate Receipt”s with the very legible Rebate Form. Where is my money?

  • Michael J Hornik October 23, 2020

    I usually bundle several together since the Menards is only five minutes away and I’m there frequently. The rebate amounts are usually less than $20 per but they add up quickly and don’t get paid out. I’ve started keeping detailed copies but can’t recover what I’ve already mailed in.

    Other retailers allow online entry and auto-track via push emails to verify the rebate was received, processed and paid, usually within a day or two. Menards’ rebate process seems intentionally antiquated to dissuade consumers rather than help them. Mailing more in today and will change retailers if Menards doesn’t fix this issue.

  • Donna Judd October 23, 2020

    I am missing a fairly large rebate also. I’ve gotten one small one that was mailed after the big one. I only shop there because they are basically the only one in town. I will just figuring out a way to go elsewhere. I have waited about ten weeks and nothing yet. This is terrible.

  • Virginia Pendexter October 23, 2020

    Just got a rebate in the mail. None of the purchases that were between $1000 and $2000 were paid. Just all the smaller ones. I have all my receipts. Now what?

  • eugene magnotte October 23, 2020

    Its hit and miss going back 3 years. Its about 70 percent success rate. It appears because of covid they are backlogged at this point.(waiting 2 months for my last submission) My fault because I keep shopping there.

  • james black October 23, 2020

    I am a contractor and have sent in alot of rebates only to get very few back. I thought the mail man or someone else was taking them but i see now that it is menard’s itself ripping me off. i should have made copies of the rebates before sending them in

  • Lisa October 22, 2020

    I have receipts from July, August and September 2020 that have been sent in with no record on their end. I have copies. Total scam!

  • Kimberly Sasala October 22, 2020

    I am owed hundreds. They state on their website the wait time is now up to 12 weeks, but I just got a response today (10/22/2020) from an inquiry arbout rebate forms and receipts I sent in over 2 months ago, saying they have no information in regards to the transaction…. Hmmmm??? Good thing I make copies of everything. But this is a huge scam.

    • Christine Cassa October 22, 2020

      Same thing happened to me!! We bought a washer and dryer, spent around $1200. I sent my rebate days later and the rebate company says they never received it!!

      • Jessica Baxter October 23, 2020

        Same thing with us. We purchased pole barn for $12,000 and sent in our receipt right away. 12 weeks and NOTHING!! My husband is close to filing a lawsuit himself. We only purchased at Menards because of the 11% rebate and now we’ve lost $1200!!!

  • Steve Trifelos October 22, 2020

    Yes, i suspected i was not getting my rebates so i’ve kept a detailed log for the past few months now. They are definitely not sending me the rebate money/coupon.

  • Annie King October 22, 2020

    I no longer even take the 11% “rebate” into consideration when deciding where to buy something. I have sent in multiple rebates, waited 3+ months, have received nothing, and status is “not found” when checking at the rebate website. I view the Menards rebate program as false advertising – and avoid Menards unless they have something I absolutely can’t get anywhere else.

  • Garrett M October 22, 2020

    I’ve mailed approximately 15 rebates over the months of July and August, 2020. I have not received a single one this year. In years past it has been sporadic at best, with the majority of rebates not coming back to me. This is a deceptive system and it’s disturbing to see that it’s happening across the board. I will not be shopping at Menards any longer.

  • Randy Newton October 22, 2020

    Same situation as others. Have sent in several completed rebate forms with required documentation. Months later, there has been no reimbursement. Wish i had kept copies of what was submitted to push the issue. Guess the only recourse i have is to shop Home Depot or Lowes. Menards is intentionally using the program to steal from customers.

  • Bill Blomstrom October 22, 2020

    I ordered a garage door for $1700+ & was told the receipt would come when the garage door was delivered. There was no receipt when I got the door so contacted Menards. They did mailed the receipt & the rebate form was completed & mailed the following day. Still haven’t received my $200 rebate.

  • Zachary Chudada October 21, 2020

    I’ve sent him thousands of dollars worth of recipe’s for the rebates in the last six months haven’t haven’t seen one cent how do I join the class action lawsuit

  • David A October 21, 2020

    I have purchased several hundred dollars of produte from menards since may 2020.Sent rebate slips with completed form to the Elk Mound address and as of October 21 2020 have not received ANY of the rebates. Done with menards. I get a 10 per cent off at lowes and do not have to mail anything in or wait three months or more to get the discount.

  • Mark Edward Dempsey October 21, 2020

    I am a General Contractor. I buy almost all of my material from Menards. I have sent 3 envelopes in the mail over a 2 month period each envelope containing 12 to 15 rebates. I recieved 2 rebates back in the amount of $309, and $313. This is no where near what I am owed. I sent many that were that amount alone with ONE rebate. So far in 2020 I’ve spent roughly 75k at Menards. I’m owed a lot of money.

  • Bruce Brown October 21, 2020

    I also have 4 groups of rebates with 4-6 purchases from August and September and another to be mailed. I usually hold grouping purchases before the earliest mail in date and place in one envelope which I have done for years. My mailings have been photocopied because years ago this happened to me. I was in the store today and asked the customer service person what was going on and he said Menards has nothing to do with rebates it is Rebate International. However like many comments it is the customer getting hurt and Menards needs to step up to the plate. My 4 groups are not even logged in their system so I made a complaint on rebateinternational.com a week ago and have not got a response so today I am writing a letter.

  • Stefanie K October 21, 2020

    I submitted 4 rebates in August and no record of them on the Menard’s site. I have 3 more to mail it. The amounts are adding up to a good amount of money.

    • Brad R October 21, 2020

      It’s definitely a broken system. They can just claim that your rebate form was never received. I too have sent in forms with nothing in return. It’s like you randomly get some sent back and not others? I agree with the other comments that the larger the amount the lower the odds of getting your rebate. How about getting in the 21st century and making this process digital? Definite SCAM and I’ve also quit shopping at Menards

  • Glen Rogers October 21, 2020

    Lowe’s offers me an immediate ten percent veterans discount on all purchases BUT I usually shop at Menards because they offer an Eleven Percent (11%) mail-in rebate. However, on August 31, 2020 I purchased a new Larson Storm Door from Menards Store No. 3293 in Springfield, Illinois at a cost of $328.15. REBATE #606. The rebate claim was mailed to Elk Mound, WI that same day. I NEVER RECEIVED THE REBATE. I have shopped at Menards weekly for many years and always believed them to be honest and honorable…..BUT NO MORE. I will NEVER shop at Menards again.

  • Betty October 21, 2020

    Never had a problem with small rebates but as soon as I have two that are larger, $38.08 and $82.08 both sent in August and past the 10 weeks they claim it takes due to COVID, there is no record of these in tracking but shows processing one for about $5 sent in Sept. Two emails have had no response, the store is no help. I’m done shopping at Menards unless this is resolved which I don’t expect. It’s very deceptive and disappointing, especially when as a senior I count on the rebates to purchase cleaning and paper necessities. Very disappointed in Menards, I really liked being able to go to one store for paint, dog food, a board, water, etc all at one stop. IMO they should be closed for the deception.

  • Michael Waisanen October 21, 2020

    I have placed two large orders in August 2020 as well as September for $1300+ and $600+ of building supplies along with other related purchases without ANY mention of a rebate being processed 9 weeks later. Of course there is no way to track the rebate, and they require original receipts which hoses the consumer. Very displeased as I chose Menards over multiple other options BECAUSE of the rebate. Will not be shopping there unless fixed.

  • David October 21, 2020

    We built a new house this summer a purchased several products from Menards with the rebate as a calculated factor when shopping for best prices. The rebates would amount to several hundred dollars. It’s been over 3 months and we haven’t received anything. I will not shop with Menards again and I’m looking for a class action to join.

  • Amanda October 21, 2020

    I have started tracking mine recently and nothing adds up for what they send me back. I have a pretty detailed tracking where I type in each amount on the receipt separately and the rebates also have individual amounts. I have not been able to match anything up with another the whole time. They seem to just be sending me whatever amount they want.

  • Robert Babcock October 21, 2020

    I have been waiting for over 12 weeks for 4 sent in to rebate center. I thought it was a scam when they did not send me 6 dollars from a flag purchase over 2 years ago.
    They cost me more in stamps to mail the dame things.
    Just stop telling people one thing and doing what you want to.

  • P Reyna October 20, 2020

    I have 4 rebates that have not been sent to me from July. I’ve emailed the company several times and it has taken 5 weeks for them to respond. They are saying my rebates were not in their system. I followed all the proper steps when mailing my rebates in. I am owed hundreds of dollars in rebates. They blame covid on nobody responding. Very poor customer service

  • Terry Teich October 20, 2020

    Just received a rebate check (sent July 12th); one receipt must have been missed as the check was short some dollars. Have sent an email to notify the company. Annoying!

  • Richard Theroff October 20, 2020

    We made a purchase in May 2020, they owe me $178 rebate.. Still have not received as of today, October 20, 2020. I even sent mine in a second time as they suggested. Still no response. How do we join class action case.

  • Jolene F October 20, 2020

    I submitted my rebate on August 10, 2020 and still have not received my rebate. It doesn’t show up for tracking and of course, no number to call. They are very deceptive in their rebate practices.

  • Dennis Hartlaub October 20, 2020

    I have been checking the rebate site for my rebate, states nothing submitted. I sent rebate 2 days after purchased on online for $190 dollar rebate offer. This is end of me purchasing from Menards.

  • Rose Hinkle October 20, 2020

    Still have not gotten my rebate of 246.00. And this was in July 2020.

  • Nick Elle October 20, 2020

    I have several rebates that should have been sent to me. The tracker link using just my name came up with nothing. I want my rebates as I was counting on them after being laid off to complete some work around the house!

  • Ed Deutsch October 20, 2020

    I have mailed rebates since July 2020 and have not received anything to date. There is between $50 and $150 dollars in rebates.

  • Brad Holst October 20, 2020

    Told from customer that Menards doesn’t pay out rebates… I would randomly get one back. Took pictures of the last 5 that I sent in and they did not pay them.

  • John Parker October 19, 2020

    Bought roofing material back in July. Still waiting on a $250 rebate. Jokes on me. I have stopped shopping here and have warned all of my friends. I go to Home Depot exclusively now. 10% discount for veterans taken off at the register. I will never set foot in Menard’s again.

  • Christina Moehn October 19, 2020

    I have hundreds of dollars in rebates that I’ve been waiting over ten weeks for. I’ve contacted Menards twice but still have not heard back.

  • Mike Laman October 19, 2020

    I have e-mailed Menards numerous times about not receiving my rebates and they don’t respond. They don’t have a customer service contact number because they don’t want to deal with the problems so they ask you to e-mail them and they will get back to you but they never do. I have a rebate that I mailed on 7/13/20 in the amount of $18.30 that I’m still waiting for and it’s been over 13 weeks. The terms and conditions or policy says on the rebate form that it will take between 6 and 8 weeks. I don’t know if that’s considered false advertising or not but it’s become a joke. I have another rebate out that’s over 9 weeks old that I’m waiting for. I have additional rebates that I have mailed that are not very old but I can guarantee I won’t receive them. What is a person ( customer ) supposed to do???

  • jason engelke by Marci Engelke October 19, 2020

    I am more than unhappy about a rebate. The rebate goes back to 2018 for decking material for 1400.00 dollars. Have not heard from them. My thought this 11% is just a comeon.

  • Gabrielle October 19, 2020

    Same as above, Submitted multiple rebates equaling over $100 and when I enter my information into the rebate tracker, it also shows nothing submitted.

    • Marcelle Cover October 19, 2020

      Same for me! I purchased appliances and no rebate given!
      I have sent in request and this is just WRONG – I will not shop there again!

    • barb miller October 19, 2020

      yep same! this is ridiculous

  • Laura Weaver October 18, 2020

    I’ve usually gotten all my rebates back, but I’m still waiting on one that I sent in July 2020 for $25.94.
    What they need to do is give us a Shopper’s/Loyalty Card, an App to track our Rebates or add it on to the app they already have, and add the Rebates to our Shopper’s Card so they’re taken off at the Register with future purchases. It would all be cheaper to manage!
    If we could submit a receipt code or something like it online, then we could track our rebates too.
    There’s tons of easier & cheaper ways to do all this, but I think the lawsuit is correct to say Menards doesn’t WANT a way for customers to track what they send in for Rebates because then Menards can get out of paying their customers back, saying the paperwork just got lost in the mail. But in today’s tech age, it’s crazy for Menards to still be doing mail-in Rebates & Mail back post cards!

  • Holly Norris October 18, 2020

    Havent received a rebate check yet. Sent in over 18 rebates. How do I get in on the class action lawsuit?

  • Scott Ankley October 18, 2020

    Over 400 dollars out from the summer. Nothing yet. Seems to be I wasnt the only one had.

  • JJ Plummer October 18, 2020

    I agree with all the above comments. I printed a list of 5 “checks with dates” and have only received 2. I have not contacted them yet as I just found out how to check.
    2 of the checks were sent to me on 09/03/20 and 1 on 0912/2020. I should have received these already as it is now 18 Oct 2020.
    One of the checks is for 70.52 and one for 52.58. Amazing I received some smaller ones but not the ones with the higher amounts.
    These expenses were for finishing our basement and we bought most all required things from Menards due to the 11% rebate.
    I will change all my purchases to Lowe’s because there discount is upfront – it is a Military discount,

  • Rachel Engelken October 18, 2020

    We have sent rebates in since April and haven’t received anything! Getting really upset!

  • Robert Newell October 18, 2020

    I have sent in approximately 10 rebates receipts since July of 2020 and have yet to receive a single rebate back from Menards.

    • Robert Newell October 18, 2020

      In addition to my earlier comment, I purchased materials for our new home because of the 11% rebate opportunity. If it had not been advertised, I would have taken my business elsewhere.

  • Kristine Elvert October 18, 2020

    I have sent in several rebates with my receipts attached, and have not heard back from them! We purposely purchased our supplies from Menards to remodel our home, and then thought we would use the rebates to help us buy other supplies needed! So much for believing Menards stands true to their word🤬

  • Larry Fent October 17, 2020

    Same for me! I thought the rebate requests were lost in the mail. I cannot track a rebate that Rebates International claims they never received.
    I could understand if the pandemic is slowing the processing of rebates. But it seems a calculated deception that Menard’s started this 11% off Everything at the beginning of the pandemic, maybe knowing that a certain percentage of the rebates would never be refunded.

  • Suzanne Million October 17, 2020

    I have mailed 5 rebate forms from 8/1/2020 (11 weeks ago) until 9/28/2020 totaling over $24 in rebates. None have been received to date. I completed an inquiry form to the rebate center online about the oldest one which should have come by now. However, as Jane Gray stated (above), the rebate center claims that the rebate # has 4 digits – while my rebate receipts (all of them) only have 3 digits. Therefore, the rebate center claims they cannot track this. This is a scam! Yet, their TV commercials and written sale flyers continue to promote “11% off Everything”. They even have examples of 11% off a sale price – not the regular price. Someone needs to do a legal clamp down to this deceptive practice of Menards.

  • Mischell Lynn Johnson October 17, 2020

    I have been ripped off too. This last purchase was the last atraw for me. I purchased $800. Dollars under the 11% rebate. I recieved ZERO. Like an idiot I gave them an opportunity to cheat me again so I bought a $400 microwave. I have checked and NOTHING is showing up on tracking. That doesn’t even include the nickel and dime ones I turn in and get nothing. I am in! sign me up with the class action. I follow directions to the letyer and nothing

    • Chris October 17, 2020

      Same as others, 3 mo. no rebate and rebate checker on Menards site shows nothing submitted. Done doing business with Menards.

  • mark slaughter October 16, 2020

    rebate form sent in 06/24/2020 for $61.48 rebates international states online that check xxxxxx3357 was issued 08/26/2020 it never arrived. now they state that they reissued a new check 10/14/2020 check xxxxxx6067. do I have to wait 10 to 12 weeks more? Menards or rebates international is of no help in this matter.

  • Ron Pilati October 16, 2020

    I made a $3670.70 purchase on 7-29-2020, I took the required mail in rebate form which clearly states I’d receive my 11-% rebate within 6-8wks. Now 11-weeks later, two emails (which I’ve received no answer) so today I went to Menards in Fox Lk IL and I was told it’s taking 5mos to receive the coupon because of “COVID”.

    I’d like to form a class action lawsuit because they know this but yet the rebate form they are still issuing today still states 6-8 weeks to receive your 11% rebate.

    This is false advertisement and completely misleading customers by making a promise they will not commit to.

    I was also told by a cocky female manager “oh well” go start your class action lawsuit!

  • Shirlee/Shirley October 16, 2020

    I have 4july,6 aug,1 Sept,3 oct receipts that I have noTreceived my rebates on.I looked on tracking,No Where to be found,What happened to them .?? What a scam! I will e taking my business to ACE…..

  • Kelly October 16, 2020

    Post 10 months from rebate submission… still waiting on rebate (which is for ~$2k)…sent multiple emails. Received one response that they do not have record of rebate. Sent copies of submission. Never heard from customer service again. Sent several inquiries since. All went into a black hole. Tried contacting Menards directly and was told I had to deal with the third party rebate company; basically not menards problem.

  • Bill October 15, 2020

    You see all those people with big smiles on their faces and cash floating in the air around them in the “related posts” section! Those aren’t Menards customers they’re lawyers who start class action suits.

  • Jim October 15, 2020

    Like others I have submitted numerous rebate forms making sure they are filled out exactly has they ask and mailing them in on time, but rarely do I ever receive them. Reaching out to their support organization for why the rebate was not sent, never gets answered. This is a deceptive practice they have and needs to be stopped.

  • Jane gray October 15, 2020

    I’m just one of the many. they do not respond except to say “due to COVID” but I can’t even track receipt because it only has 3 digits not 4 digits like rebate center wants.

  • marc fortner October 14, 2020

    Been waiting over 4 months for 400 bucks in rebates nothing yet

  • Greg Helstrom October 14, 2020

    I’m waiting on over $300 in rebates since July.

  • misael soto October 14, 2020

    I have sent several rebate froms and have been waiting for months and have not received anything. I dont see the point in buying to get a rebate if they will just keep it.

  • James Richards October 14, 2020

    We remodelled our house. Then we wasted a ton of time filling out and mailing the rebates to Menards so far we haven’t seen one dime it’s a total waste of our time not to mention it’s an insult to our intelligence whenever possible we shop at home depot I’ll support honesty with my 11 percent

  • Gigi October 13, 2020

    I’ve sent in several rebates as well and never received them.

  • Bonnie Owen October 13, 2020

    We are owed over $900. I’d like to know why Menards is still running the 11% rebate farce with this all going on. They know customers are not receiving their rebates. They don’t care. I’ll be calling local tv stations to at least let them get the word out to unsuspecting customers that this is an 11% rebate in name only. Menards needs to go down for this if they don’t take control of this situation and refund money to their scammed customers. I would like to join the lawsuit. How can I make that happen?

  • Mike Brown October 13, 2020

    Menards is a scam..they owe me $350.00 . I turned required info.. Crikets …add me to the class action suit…nice scam Menards..!!

    • Kelli October 13, 2020

      I never got mine mine either. It’s been 5 months..

  • Sharon Bernert October 13, 2020

    I have not received my rebate of $83 for mattresses bought on 7/27

  • Ashaunda October 13, 2020

    I’m still waiting on several rebates from the summer. When I attempt to check the status it states they have no information on any of my multiple submissions. I’m not pleased. I was trying to give the benefit of the doubt due to the pandemic. Now it’s just ridiculous.

    Please add me to the class action.

  • Larry White October 13, 2020

    I bought a water heater on line on August 7 and submitted my rebate. I’m due the 11% worth $137 and a $200 manufacturer rebate. Nothing. So I resubmitted. Nothing. I contacted Rebates International and they said they have no record of my submission. Meanwhile three other rebates worth about $10 were submitted and paid immediately. I contacted Menards and they said Rebates International handles everything. Very frustrating.

  • C. Radz October 12, 2020

    Also waiting on my rebates…totally over $300.

    • Lori October 12, 2020

      I spent almost 10k at Menards this summer and I got like $50.00 back so far and it’s been over three months. I’m unclear if I’m being scammed.

  • Bryan Edgett October 12, 2020

    Same as all of you waiting on over 600 in rebates for about 15 weeks now

  • Michelle Bylsma October 12, 2020

    Menards owes me nearly $500 in rebates that were sent in and never received. Please add me to the class action lawsuit.

  • Vicki Ours October 12, 2020

    Still waiting for MULTIPLE submitted rebates submitted since July, 2020!!! The rebates website doesn’t even show them as received. Definitely a scam, in my opinion. Just lower your prices and stop the deceptive advertising! Add me to the lawsuit, please!

  • Mark Slaughter October 12, 2020

    Menards rebates international site states rebate check #xxxxxx3357 was issued on 08/26/2020. This rebate was for windows that were purchased 06/22/2020. This rebate check has never been redeemed i never have received it. The windows arrived without the screens and i was assured that the screens were on the way. I still have not received the window screens and Jeld-Wen the window manufacture informed me they “may” have them by December 30. 6 months after they have already been paid for in June. So I have paid for windows that were missing the screens and the Menards rebate also has not arrived more than 12 weeks later.

  • Jay VanWaes October 12, 2020

    I have over $800.00 worth of rebates. We purchased kitchen cabinets, quartz countertop along with several other items for the renovation. All rebates and receipts were sent in 2 to 3 months ago. Our records do not even show up on the tracking site. Please add me to the class action lawsuit.

    • Michael October 13, 2020

      I am waiting on my rebate in the amount $110. Its been more than 8 weeks that I submitted the firm.

  • Bennie Trent October 12, 2020

    Put me down as a participant in the class action lawsuit. I have mailed away hundreds of dollars and all I get is a spent stamp.. A few $20 here and there but the larger ones NOTHING…

  • Margaret Littlejohn October 12, 2020

    They only sent small rebates. None of my larger purchase rebates have been sent. I stopped shopping at Menards, will only return if they send rebates.

    • margaret LITTLEJOHN October 23, 2020

      Update: I received a $148 rebate, then a $98 one. Also received apology for being late with the rebates due to their being behind. I was totally surprised!

  • Kim October 12, 2020

    Still waiting here too! Multiple rebates!!! Ugh!

  • Jim October 11, 2020

    I have about $300 in rebate that is due from Menards. If there is a class action suit, please include me.

  • DALLAS CLARK October 11, 2020

    I mailed in $300 worth of rebates on Aug 12th, checked their site, and they don’t have a trace of them. I emailed the rebate center and will give them a week or two for replying. If they don’t, I have photocopies of the receipts and a photo of the postmarked envelope to get them to honor what I understood was a cash back refund. The Menard’s store credit refund was never mentioned in the 11% rebate offer that I know of. Sorry to see I am just one of many taken in and boondoggled by this offer.

  • Joseph Hanke October 11, 2020

    Waiting on around $1000 worth of rebates from kitchen cabinets and quartz countertop. Sent in early August. Their rebate tracker does t show anything.

    • Phillip Royce October 12, 2020

      Hundreds in rebates not received, it’s been months. Very disappointing. I would assume they are going to the CEO bonus collection fund.

  • david robinson October 11, 2020

    i only received part ofmy rebates they can,t find the rest. they are doing false advertising the 11 percent rebate does not come off of the price at the store , you have to go back and spend the rebate on other items, but there ads will say you will pay the lower price this is a lie. they should be made to stop this.

  • Kim king October 11, 2020

    Waiting on 800. Dollar rebate after building a garage they said they never received anything from me it’s funny i go rebates before and after for small amounts but they wont honor a large get one

  • Judy Rawnsley October 11, 2020

    I am waiting for almost $200 in a rebate on a refrigerator. Tracking shows no rebate in process. There is no way to contact the company about this. It’s a very deceptive program.

  • C Strom October 11, 2020

    Same here I have received only half the rebates I have sent in this year. I went to their rebate tracking web page and the rebates I never received do not even show up. Easy to make money when you only pay out half your rebates. The items on these rebates were small items not on sale and the amounts were small like $6 for the rebate, but still you advertise %11 back on everything, these should be honored. Sounds like other people are experiencing this according to this site, I originally shrugged it off that maybe my rebates got lost in the mail, but apparently these are not getting processed at all.

  • Benjamin Hunter October 11, 2020

    It looks like i may be in the same boat as many! I have always got the small amounts.This is my biggest purchase ever through Menards. I have over $180 coming in rebates. I spent over $1800 on a Shed and all the accessories and other numerous things on the week of Aug 5th! Funny thing is i went to HD 2 days after and bought a new collection of Ryobi,tools and pavers for my new shed and i got the HD gift card 2 weeks ago.Sign me up for Class action please! I will not be shopping here anymore until i get my rebates which is why i bought the items in the first place!

    • Benjamin Hunter October 11, 2020

      Home Depot will match the 11% off whenever Menards is running theres just in case people did not know this. Their Rebate comes in a gift card

  • Tania Garcia October 11, 2020

    Same issue here. I should receive about $300 in rebates that I have sent at different times. Customer Service said I had to give them the receipt number but they are too many to list. Told them I did save all my receipts in case I need to file a claim and no more response.

  • Tiffany Cox October 11, 2020

    I thought I was the only one with this issue. I went through the track my rebate and the website said they haven’t received it. I have sent in rebates for at least 3 years and not one dime. So frustrating.

  • Kevin E Blue October 10, 2020

    We have not recieved our rebate checks eithet. We spent almost a $1000.00 dollars in two sepret transactions.. We sent in the rebate forms in 7/20 and still nothing in the mail. We tried to track the checks but nothing shows up that menards even issued them.

  • Kenneth Huskey October 10, 2020

    I’ve sent in $278 in rebates July 5, 2020 and $490 Sept 2, 2020. Nothing period and when I contacted them I got the computerized response about having to give it time. Customer service us super slow to respond and always pushes to wait. At what point is the wait too long?

  • Bill Harris October 10, 2020

    Same here I should be getting almost 500 from buying entry and garage doors and openers . I haven’t seen anything. Its been 2 months and nothing shows up when I try to track it.

  • Richard A Hann October 10, 2020

    I have sent in at least 15 different rebates (that’s just the ones that I took photos of before they were sent) totaling over $400, some were sent over 2 months ago that they claim they have not received. This whole program is a scam I believe, because there are so many other ways to do this 11% off program that would be much faster and more accurate than the way its done.
    I emailed Menards explaining this issue, I did receive a quick response: Super!! Thanks, Ray.
    I don’t find it Super!! at all Ray.

  • Marquita Carter October 10, 2020

    We have been shopping at Menards since the Stay in Shelter was lifted! I’ve sent at least 30 receipts in expecting the rebate money to help finish our home projects. This has been since April and it’s now October and we haven’t seen a dime! I’m beyond livid! The directions are simple and we did our part in requesting the rebates. I will never shop there again and I am searching for a way to get the money back we are owed!

  • obaid October 9, 2020

    I was expecting 30 to 40 bucks in rebate from July and this is October. Well the items I purchased were a bit lower than Home depot in price so I suppose I will jut be happy with that, but wont go out of my way to shop menards

  • Ron Stiff October 9, 2020

    Just like everyone else, I sent in my rebate forms in July. Checked the rebate website often, but they don’t have a record of receiving my request. Time to shop the Depot!!

  • Dean October 9, 2020

    Same Story as many. We are remodeling and have received only a few of the rebates we sent in, usually the lower dollar ones. We are out about $300-400 in rebates that they say they have no record of receiving. Guess they throw about half of what they receive away so they can claim it was never received.

  • Ben Damceski October 9, 2020

    I send the rebate form with the Menards rebate receipt on July of 14th 2020 and I’m still waiting for $157.73 rebate. Today is October the 9th of 2020 and that is almost three months.

  • Matt October 9, 2020

    I have numerous rebate forms that I mailed in – latest was mailed 7/15/2020 and it states it was issued? Still haven’t received my rebates and have numerous others from August 2020 and they don’t show up in the system. Menards is terrible with its rebate program, looks like I’ll be shopping at Home Depot from now on. Shouldn’t have to wait 2-3 months I receive a rebate

  • Matt M. October 9, 2020

    Yes. We have now become aware of Menards not sending us our rebates in full. They “weeded” through a $397 rebate sent at one time in early August 2020 and we received $16.88. This isn’t the only rebate as we sent another over $400 shortly thereafter which doesn’t even show up on their rebate center website?! What is going on with Menards business practices is misleading if not unlawful.

  • Peter Spano October 9, 2020

    I also have made a purchase at Menards and filled out the Rebate form as instructed, and waited the 6-8 weeks and Menards has no record of my rebate being turn in, when I tried to complain thru email( only way to get through no phone number ) their response only directed me back to rebate site.

  • Leslie Harris October 8, 2020

    I added an addition and 3 car garage to my home with all new siding, windows (22) and doors, insulation, etc. I have over $3000 to $3500 worth of rebates and my contractor hasn’t gotten any back either, we are taking over $60,,000 in merchandise. I wanted to use them to purchase things as I went along but haven’t received any rebates. Their site states there is no record of my submissions and Menards says they can’t help and directed me back to rebates international. Menards says it’s overwhelmed, they have been around a long time and I think that the 11% sale shouldn’t be offered if they can’t handle the large capacity of submissions. Never had a problem before and to say it may take 4 months to get processed is ridiculous! Rip off.

  • Lisa Scott October 8, 2020

    I have purchased over $15,000 worth of supplies from Menards over the last 12 months I bought a home that needed to be redone so I could live in the house. Well I havgotten apx $150.00 back in rebates and they said they never got the other $1500 in my rebates so yes I am more than upset with these people

  • Jeff Bickerstaff October 8, 2020

    I purchased an item at Menards that qualified for the 11% rebate. I completed the transition on line and only when I received the receipt did I come to find it is not a rebate at all but essentially a store credit. OK. Knowing how these things work, I made sure to follow the rebate submission material exactly as required and mailed them in. Several weeks later I checked the status of my rebate only to find they had no recored of a rebate submission under my rebate receipt number of my name. Once again, I downloaded the forms and carefully completed the necessary forms and attached the receipt. Here we are many weeks later and still they have no record of any rebate submission from me. I have noticed that I am not alone in this. It is becoming clear that this Menard’s 11% rebate is a scam. Someone has got to hold them accountable for this.

    • Jon October 8, 2020

      This happened to me as well. I filed multiple forms as I rebuilt my house. Over 3 months and the first ones I filed still are not seen or found.

      • Trina Taylor October 9, 2020

        I’m still waiting on a rebate of 165.00. I how I get it but mailed it aug 11, 2020. It’s frustrating.

  • Jonathan Bunker October 8, 2020

    Wow, owner of Menards is one of the richest individuals in Great Lakes region. Now we know why! Rebate forms I submitted back in July don’t even show up as being received for processing? Has to be a well devised scam to pull in as much business as possible before they file bankruptcy because he has to know they will be losing a LOT of customers.

  • Charlene L Lowry October 8, 2020

    This is ridiculous. June 2020 I went to Menards every couple of days as we were doing some home improvements spending $100-$300 each time. During this time I saved my rebate receipts until 2 days before the final mailing date and sent multiple (7) receipts in one envelope. Total I should have received back for my rebates was close to $160.00 and yet here it is Oct and still havent received my Rebate. I’ve now called Menards and Rebate International and now they say they have no record of receiving any Rebate Forms or Rebate Receipts from me. I specifically purchased my home improvement items from Menards because of the Rebate Program. What should I do now? Help please! clowry34@hotmail.com

  • Bob October 8, 2020

    I’ve submitted a sizeable Menards rebate for a new appliance in July ‘20 and have checked Rebate International tracking program multiple times and still don’t see my rebate. Interesting that I received 2 smaller amount Menards rebates although they were submitted weeks after my appliance rebate. Someone in this string mentioned Menards/Rebate International appear to be delaying higher amount rebates which is a financial advantage to Menards. This is an embarrassment for Menards and this class action should move forward for devious business practices. I also agree, Menards should pay these rebates (or deduct) at time of purchase. We know exactly why they don’t as 40% or more of customers don’t return their rebates via mail. Shame on Menards for disrespecting loyal customers.

  • H F October 8, 2020

    Menards rebates are processed by Rebates International, likely a subsidiary of Menards. Wisconsin does not list Rebates International as a corporation. See rebateinternational.com. Ownership of the website is unclear which is suspicious.

    I’ve been faithfully sending in rebates since July 2020. It’s now October 2020. I have yet to receive a rebate check. Could be a few reasons.
    Rebates International is carelessly losing them
    Rebates International it denying them on technicalities, with zero feedback or traceability
    Rebates International is overwhelmed
    Employees at Rebates International are stealing them (likely easy to do).
    They are getting stolen in the mail. Easy because anybody can use them.

  • Ronald Geske, Sr. October 8, 2020

    Yesterday I bought a 4 pk of socks advertised at $6.73 with 11% off or $5.99. I paid the $6.73 because I didn’t want to go to the Rebate Center in the store to pick up a form to send in. Then, of course, when you do receive your rebate check it can only be used at Menards. They have been advertising this 11% rebate for years and making money off of it.

  • Ronald Geske, Sr. October 8, 2020

    Yesterday I bought a 4 pk of socks advertised at $6.73 with 11% off or $5.99. I paid the $6.73 because I didn’t want to go to the Rebate Center in the store to pick up a form to send in. Then, of course, when you do receive your rebate check it can only be used at Menards. They have been advertising this 11% rebate for years and making money off of it.

  • cassandra m geske October 8, 2020

    I have been shopping at Menards for years and always wondered why the 11% rebate isn’t applied immediately when you pay. How many people skip getting the 11% rebate because of the methods they have to use to get it? Give the rebate immediately or do not advertise it.

  • Brenda October 7, 2020

    I am having the same issue as stated above. I went through the process, filled out forms as instructed, mailed in the DAY AFTER my purchase, only to read there is no record of my rebate being turned in.
    It isn’t much, but the principal of the thing! If they have no intention of rebating, don’t advertise they will!!

  • Jeffery Hayward October 7, 2020

    Same thing here I bought a bunch of decking materials and soffit materials about $3000.00
    worth its not much it just pisses me off I dotted every I crossed every T sent form in with original receipts they have no record of it this is B.S. I will take my business elsewhere

  • Alexander Sartorius October 6, 2020

    I bought a saw and stand for over $700. Mailed it correctly immediately. Cant wait to get that $70 rebate. Going on month 4… no record on website.. maybe the mail man opens it and steals it. It does say rebate on the envelope.

  • Najee Easley October 6, 2020

    Same problem here. Never received rebate from over two years ago, but I decided to try it again. Now it’s been 3 months and the rebate can be found in the system. This time I was smart. I scanned my rebate receipt and my original receipt so that they couldn’t say it was lost like they did the last time!

  • Laurie October 6, 2020

    Same as everyone else, it seems like if you buy something that is over 100.00 there is something wrong with your submission, rebate lost etc….. if you spend 10.00 they are happy to give your your 1.00 😂 frustrating

  • Todd Belott October 6, 2020

    We we bought lumber for a new deck of over $12,000 and so far we got about $200 of the over $1000 in rebates owed to us since June 6.

  • Bob McAllister October 6, 2020

    Like others here in this blog, I am frustrated with this rebate process. I purchased 2 garage doors in July which were around $3,000 each. Sent receipts in immediately and no sign of them on the International Rebates website. Probably would have bought these elsewhere if it wasn’t for the rebate promise. Now I’m feeling like I’ve been taken.

    • Nancy Holet October 7, 2020

      I, too, have not received a penny from my multiple purchases since May of 2020. I sent off the required paperwork the next day after every purchase. I love the store’s variety, layout, and the staff are friendly and very helpful and knowledgeable, but this deception makes me angry. Won’t be going back! You’d think they’d want to fix this because the competition out there is fierce!

  • Susan October 6, 2020

    I purchased carpet and padding from Menards and mailed the rebate in on 6/25 and purchased more carpet and padding back in 7/9 and mailed that rebate in., At this time i haven’t received my $300.00 back from Menards. It stated it will take 8 weeks, but at this time it hasn’t fulfilled their promise to me as a consumer. I have sent several emails to the customer service and they haven’t responded back. I am truly disappointed in Menards. I wont spend another dime in that store.

  • Rodney Richards October 6, 2020

    I am a injured military veteran living in a military community. The other big box hardware stores offer military discounts, except Menards. So if I am after a discount, I just skip Menards and their rebate hassle.
    I hope Menards is found guilty of fraud and liable to pay all customers back for owed rebates.

  • Erin October 6, 2020

    We did a complete home renovation and submitted all of our rebate receipts. Menards owes over $1,000 in rebates. I initially waited 8 weeks before trying to contact menards or rebates international. Neither have done much to try and fix the situation. We are on week 16 now with no rebate or word on the rebate process. I even contacted the better business bureau and am convinced that the rebate offer is a scam.

  • George Verga October 6, 2020

    I currently have two pending rebates they’re not much called customer service they couldn’t help me they referred me to this to a site which I put my numbers in ticket numbers and they do not appear I mailed one on 7/18/20 and the other one 8/2/20 approximately they’re not much but I’m fed up with this crap for years I haven’t received all of my rebates they mail them when they feel like mailing them to you, also this is a crappy system they have why can’t they give us the option to do this online it would be simpler and that way you can track your rebate

  • Michael Rittman October 5, 2020

    I have mailed 2 $100+ rebate forms/receipts going back to June 2020 and have yet to receive anything. All of my smaller rebates were processed and received over the years but not these 2 latest big ones. I’m hoping they’re backed up due to the pandemic but I’m losing hope fast.

  • saeed arabo October 5, 2020

    In previous years ( 2018, 2019), I got my rebates money back each and every time. But recently, for the last a few months, I haven’t received any thing although it has passed the 8 weeks period, not even a clue about what is going on ?!

  • Rob October 5, 2020

    Same thing here. Bought $11,000 in materials the first week of August. Sent rebate receipt and form the next week, no record of rebate exists on their “rebate tracker” website. Will keep my business local, should have from the start.

  • karyene friedenauer October 5, 2020

    They owe me over 400.00 No response from rebates international

  • Karisa Millington October 5, 2020

    Similar problem here. We recently moved and purchased a new home during which we purchased many items from Menards. The first week of August 2020, I mailed in the rebate form with 6 eligible rebate receipts. It has now been 9 weeks. I am unable to track my rebates online using my name or the receipt tracking numbers (I scanned copies of all my receipts). I have sent a long email to the rebate center online, but have not yet heard back. This definitely feels like a marketing scam, and I am thoroughly frustrated by it. They will lose me as a customer should they not follow through. We have other hardware store options.

  • Joseph lee October 5, 2020

    Have $200 in rebates sent 10 weeks ago. Never received any. Have some in the past totalling $ 50 never revieved.

  • Mick B October 5, 2020

    I’ve submitted rebate requests and have had some success, but other times have received nothing.
    I think the Menards 11% Off Rebate is a gimmick as if somebody doesn’t send in the rebate form on time they’re out of luck. They should have sales just like everybody else and quit with the gimmick.

    • Tim Souther October 6, 2020

      It’s not a gimmick. It’s a scam.

  • Ann Sychterz October 5, 2020

    I submitted a pile of receipts for rebates this July and there’s no record of my rebate on the website. This is quite frustrating.

  • Lisa Pickerill October 5, 2020

    I have mailed in hundreds of these rebate forms for years, and have never received a penny. They don’t amount to much money, but this “rebate” program is fraudulent. I’m glad someone stepped in with some litigation to just make Menards get rid of this deceptive advertising scheme to gain customers. If I were to do a high dollar project, it would not be with this company, you would never get your rebate.

  • Tony Gaspari October 5, 2020

    I have submitted 3 rebate forms since 7/22/20. None have been fulfilled and upon checking rebate status, nothing appears. Rebate status only shows rebate checks mailed out, not ones received and being processed.
    The only avenue available to contact them is via U.S. mail, which I am guessing this is for them to blame it one the post office.
    Sounds fraudulent to me.

  • Patricia OShay October 5, 2020

    I have lost hundreds of dollars in rebates. I mail them out and don’t receive my rebate or I receive a smaller amount than what was submitted. I’ve emailed and not received a reply!! I always write down the amounts I send out so I know what I should get back

  • Eddie Valdez October 5, 2020

    Yes. I too have submitted a substantial amount of rebates because Menards has been running their promotion since March. No word on the rebate and they can’t be located in the system. Very frustrating and disappointing. This pulled me in to spend more money at Menards than other stores with the promise of 11% back.

  • Tim Souther October 5, 2020

    Yep, looks like Menards is scamming us. Have submitted three rebates since 8/3/20. 9 weeks since then and no rebate. And, when I try to check status, for which all should be there I get message that no rebate submittal can be found. Further, I submitted email form to them and got no verification that it was even sent plus no phone number to call. Count me in on the lawsuit! Looks like no more Menards for me!

  • Kathryn R Otterbein October 5, 2020

    I did not receive rebate for an online purchase of a vacuum that was sent in same envelope as other rebate, the latter of which I did receive. And I have not received several prior and after the above mentioned rebates.
    Why don’t the send it via the email address requested on the rebate form?

  • Roberta October 4, 2020

    I have had many rebates sent for menards in and have not received any thing back Probly hundreds of dollars when I asked they told me me I returned the items funny the doors are hung at my house I even have copies of everything add me to this

  • Robynn Winkelman October 4, 2020

    Additionally when I returned items I was refunded the “sale” price although I never received the rebate check

  • Robynn Winkelman October 4, 2020

    I’ve been improving 4 homes (my home thats for sale, my new home, my mom’s home and her rental property) so I’ve spent a lot of money. Usually I get my rebate checks without issue, but this year I haven’t gotten a single check back. I should have several hundred dollars in rebate checks but haven’t seen a single one since the start of the latest 11% sale. You can add me to the list.

    • Robynn Winkelman October 4, 2020

      Additionally when I returned items I was refunded the “sale” price although I never received the rebate check

  • Richard E Bowman October 4, 2020

    This same thing happened to me this past summer. It’s all a lie!

  • Helein Raines Hart October 4, 2020

    After following instructions to the letter three separate times I have not received the 11% promised. I have written them three times with no response what so ever. All letters were complete with copies of all documentation. Is this a racket? I have been a loyal menards customer for many years. Nothing but nothing makes a person (customer) angrier than to be ignored. And, nothing will lose a customer faster than to cheat them. Do they want to go out of business? If they do they are doing good job of proving it.

  • Wendy Rabehl October 4, 2020

    Ditto to all comments. Due to the rebate coupon being so small, we thought we lost it, but then I did another rebate request in July and no rebate, so I was thinking something was fishy. After reading this, I know the issue is with Menards not us!

  • Timothy Bradley October 4, 2020

    I have not received my rebate for a purchase on July 30th, 2020. I’ve been waiting of the rebate to start another outdoor project at my home. The rebate was going to pay for about 30% of the materials and without the rebate I can’t continue to do the project at this time. I’ve checked the rebate status every day for the last 2 weeks and also emailed Customer Service with no response.

  • Kimberly Tikkanen October 4, 2020

    You can also add me to the list. Sent rebates July 21st for over $200.00 still have not received them. I tried to email on September 18th questioning the status, attached a copy of the rebate I sent in and have heard nothing. Tried again 2 weeks later and still nothing.

  • MacKay Crookston October 4, 2020

    Same here, I have submitted many receipts all within the proper timeframe and guidelines and have not received my rebates. I’ve stopped shopping there because of this.

  • Angelita Burchett October 3, 2020

    Same here. Although my rebates go back for the last 3-4 years. Never got a dime and I belive i have copies of quite a few reciepts on an app I save them on.
    Add me please

  • Sandy Fugate October 3, 2020

    I mailed 11 rebates and they have no record of receiving them, or processing them . I specifically shop there because of this 11% discount. Please put me on the list

  • Alice H Scheeler October 3, 2020

    Please add me to this class action lawsuit

  • Alice H Scheeler October 3, 2020

    I mailed in rebates on July 30, 2020 and September 7, 2020. On September 21, 2020 I emailed Menards about the July 30, 2020 rebates. They are answering the emails in the order they have been received. So far there has been no reply I sent a second email suggesting that in the future they give credit at the time of purchase. That way we would not have to mail in the rebate and could prevent it from being lost and not processed. Not everyone has access to a printer to prove the rebate was sent in. You would not have to hire employees to process the rebates. We should not have to wait months for the rebates. I will not be shopping at your store until I get my rebates….

  • SUZANNE DONNELLY October 3, 2020

    again!! no rebate from Menards after MONTHS and no response when i emailed customer service. go shop at Home Depot, they will honor the 11% off and give it to you in a gift card for Home Depot. just google, Home Depot menards rebate…

  • chad October 3, 2020

    Where does this suit stand? I emailed Menards, a couple of weeks ago, regarding the status of a rebate that should have been paid weeks ago and have yet to hear back from them nor have received the rebate. They claim they respond within 2 business days of messages received

  • Tracey Wilcox October 3, 2020

    We have always had good luck getting our rebates. But now we are owed 9 rebates starting July 3rd for $636.74. It would be nice to get these to buy other things for our house addition.

  • Robert Liszi October 3, 2020

    Add me to the list. I have submitted several rebates mailed 7-14-20 & 8-5-20 and not received the rebates nor have I received a response to my inquiries about them. Sent email 10 days ago and still no response. I shop Menards for many reasons but I am turning to Lowell’s as they are closer to me. Rob in Ida Michigan

  • Deana Cripe October 3, 2020

    Yes, please add me as well. I have been submitting rebates since March and am owed around $300 total between 6-7 submissions. I have been checking back and no tracking available. I’ve written and no response.

  • Laura MacLennan October 3, 2020

    I too have submitted 2 rebates over 8 weeks ago. I checked their on-line system to track my rebate, and it doesn’t even show up. My rebates are small, but this is BS. I feel sorry for people who were expecting large rebates. This is the first time I bothered with Menard’s rebate program. Never again.

  • Larry D. Miller October 2, 2020

    Rebates International lost/misplaced over $1600 worth of cash purchases (before taxes) from July 20 to Sept 1, 2020. I have written to them 3 times and only received computer replies. I have written to Menards Corporate three times with all the documentation and all three times their response is the same: “This is awful. I will look into it.” The rebate check should have been ca. $175. The maddening part is that Rebates International just blows you off and doesn’t even try to research the problem. I am beginning to think that Ray in Guest Services is doing the same. I have all the documentation and don’t know where to turn next.

    • Leland MacMillan October 3, 2020

      12 weeks from submission seems to be the normal processing time based on my recent experience.

  • JAMES A. MCKAY October 2, 2020

    I TOO HAVE MAILED IN THE REQUIRED INFO AND AM BEING INFORMED BY THEIR ON-LINE TRACKING THAT THERE IS NO RECORD OF MY SUBMISSION! I HAVE PHOTO COPIES OF WHAT I SENT IN! AFTER RECEIVING MULTIPLE REBATES IN THE PAST, I AM FRUSTRATED BY THIS FOUL-UP! HELP! ALTHOUGHT NOT A LARGE AMOUNT, $36 IS STILL MEANINGFUL TO ME, AFTER SPENDING CLOSE TO $330 AT THEIR STORE!

    • Leland MacMillan October 2, 2020

      Based on my recent experience (rebate submitted 7/5, received 9/28 which is 12 weeks), the tracking system doesn’t show your submission until they actually issue the check.

  • Vern Bauer October 2, 2020

    I would join the lawsuit also. I have 5 rebates that I’ve filed since June and can find no record on their website of there being in their system. When I try to track, it shows no record of my purchases.

    I have two more rebates to submit today.

    • Nate October 2, 2020

      I am also still waiting on several $100’s pin rebates for purchases made between April and September. I receive one from a purchase in March. None of the other rebates have been processed to date so I cannot track them. Very frustrating!

  • T. Moore October 2, 2020

    I made a major appliance purchase 7/9/20 then went back and made more purchases on 7/11/20 and 7/13/20. On 7/14/20 I completed the rebate form and mailed it off with receipts from all purchases. To date I haven’t received anything. Went online to try and check status and was highly disappointed that my info was not found.

  • Kimberly Davis October 2, 2020

    Yes Please add me! My rebates say unable to track they should not offer something that plainly states online qualifies and then never send the In store rebates!!

  • Jody Stevens October 1, 2020

    WAITING…………
    I would like to be included in the Class Action suit.

  • Brian Protz October 1, 2020

    Still waiting for my rebate from a July 11 mailing date.

  • Jim F October 1, 2020

    I have been taking advantage of the 11% program for a number of years, without a problem. Prior to the Pandemic, rebates were taking about 6 weeks for me to receive the voucher. In the past few months, this 6 weeks turnaround time has turned into at least 10 weeks. I sent one in on 7-13-20 and have not received my rebate as of yet. I understand that Menards has been doing a lot of business with people being home due to Covid-19, but this 10 plus week waiting is ridiculous…..I guess all we can do is wait until they get good and ready to process our requests….

  • mark October 1, 2020

    Is this class action lawsuit still going on? I haven’t received a single rebate out of the probably 15+ I’ve sent in.

  • Dino buric September 30, 2020

    Currently I’m in process of raising hell. So far I have purchased over $70k this year at Menards and only received roughly $2000 worth of rebates. The higher dollar amount rebates that were sent along with lower amount, were omitted. I do agree that it’s extremely deceptive. Heck, I will rather go to home depot as they match Menards 11 percent rebate and have a much better of tracking your rebates. This is ridiculous

  • Roxanne Karney September 30, 2020

    I sent in my rebate and when I did not receive it tried to track it; I was informed they never received it! This is the second time I have failed to receive a rebate.

  • Kim nesenson September 30, 2020

    I too have not received my rebates. Please include me in this lawsuit.

  • Matthew Leatherberry September 30, 2020

    I purchased $10200 in product. Sent in my rebates like they ask. I got the rebates for the lower valued products but not for the cabinets that I bought. I am due over $1000.

    • Jesse September 30, 2020

      I did the rebate once back in 2011 and I never got the money. I tried it again in July of 2020 and still have not received the rebate. I would rather go to Home Depot or Lowe’s. They give discounts rather than fake rebates like Menards.

      I don’t mind joining the class action lawsuit. Menards steals through their rebate program or some of their employees or partners are stealing these funds. Either way, Menards has done nothing to fix this situation.

  • Brenda S Renfro September 30, 2020

    I would also like to join the class action lawsuit for the rebate program. I have copies of everything I mailed on 7/22/20. I have not received my check. There is no record of my submission in their online system. I emailed them with no response. Please reach out to add me.

  • margaret a LITTLEJOHN September 29, 2020

    We did major remodeling and I purchased everything from Menards due to the 11% rebate program. It has been almost 3 months and no rebates. They owe me over $400! I can’t believe I was scammed like this. They had always sent the small rebates before, but now I receive nothing. I want to see this company get bad publicity for this. I will never shop there again if they don’t honor the rebates. I plan to share my horrible experience with everyone I possibly can through social media and any other avenues available.

  • Howard Burkel September 29, 2020

    The problem here is Menards has no control over the rebate system as they have farmed this out to a company called Rebate International. Menards doesn’t care if you get your rebate. My mother and I purchased lumber and a refrigerator and had a rebate receipt for 330.00 but she misplaced the receipt. We cannot get a replacement at the store with going through all this online. This should not be! All of our information is there as we used a credit card, they have everything. But my wife and I have sent in for rebates in the last 2 months and have not received them. I shop at Menards all the time and at 2 of them as there’s one next to where I work. There’s an online question, ‘can you summit your rebates online?’. They answer yes but the answer is no. They answer that all online orders can be submitted after printing the form. This isn’t the question! Tracking your rebate is not possible until they process the rebate. The rebate should be processed as soon as you make the purchase. Menards needs to fix this but I doubt they will until people catch on to this and stop shopping there and forget the rebate. I have a pile of receipts to send in and now need to make a copy of each one as this system cannot be trusted. I will keep track of this from now on.

  • Jeff Samler September 29, 2020

    Like so many others here, similar experience. I’ve been shopping at Menards for a LONG time and only recently have stopped receiving rebates. I never used to have a problem. I’ve mailed in 3 rebates since 7/21/20, worth around $130, and have not received any of them. None of them show up on the tracker. I have emailed them twice since 9/15/20, as there is no phone # to call, and no response. I asked someone at Menards behind the counter about it and he said they are behind due to 11% offer being offered continuously and processing in July. I’m not buying it. Why don’t they post ANYTHING on their website about this?? Why don’t they do online submissions?? There is ZERO transparency and no communication!! Unfortunately Menards is the only large home improvement store near me (5 min drive vs 20-30 for HD and Lowes) so I’m not going to shop elsewhere. I would love to be included in this.

  • Rick Temple September 29, 2020

    Menards owes hundreds if not thousands over the years. I’ve had it with this scam!!! After being a loyal customer for years I’m done with them. In particular I KNOW I’m owed about $200 from some fence panels I bought there this past spring. Where is the rebate check??? As if it’s not hard enough to jump through the hoops to send it in.

  • Leland MacMillan September 29, 2020

    I complained here a week or so ago about the rebate form I mailed in about 7/5 and had received nothing. When I checked the status last Friday, it said the check had been issued on 9/23 and I received it in the mail yesterday (9/28). What I learned from this is 1) 10-12 weeks processing time (rather than 6-8) is likely the norm, and 2) the rebate submission doesn’t show up in the tracking system until the check is issued. I also think they wait to process until the return window has closed. I returned a large item that I purchased on this rebate submission on 8/30 which was almost 2 months after the purchase. That return was subtracted from my rebate. At the return counter, an employee had told me that I could submit the form even on something that had been returned and their computer system would make the adjustment.

  • Scott L September 28, 2020

    I purchased over 10k in lumber in May 2020 on one receipt with the 11%rebate going on when I purchased the lumber I haven’t received any rebate and shows nothing online other then a few small rebates i have received, very disappointing

  • Nancy Barlage September 28, 2020

    I am waiting for $25.30 refund that I mailed in on 7/24/2020. I went online and could not find my refund request so I emailed Menards on 9/22/2020. I have not heard back from Menards as of 9/28/2020 so I went online and saw this. Big disappointment.

  • Candy and Kevin Clough September 28, 2020

    We are awaiting a rebate from an airconditioning unit we brought in late June 2020. I’m rather confident in saying that we have not received each and every rebate we were entitled to . It also appears that anything that is brought on line and picked up at the store takes an unusually extended amount of time to receive rebates if you get it at all.

  • Nick Dano September 27, 2020

    I submitted my rebate on 6/14/20 and todays date is 9/27/20
    I have not received my rebate check since I sent in the rebate for these items. Its for a good amount $111.32
    This sounds like the biggest scam that any major store has been able to successfully scam customers from there refunds.
    Its no wonder they can’t give you the rebate right there as soon as you check out and pay for the item.
    They got it all figured out, the more people don’t send in the rebate forms the more money they keep.
    How is it Costco has instate rebates right at check out and Menards has you mail it in????
    SCAMMERS….

  • Gloria Arnold September 27, 2020

    I would love to be added to this lawsuit!!

    I have sent in a lot of rebates and have not received any of the high dollar rebates , a few years ago we bought a spray painter and had a $90.00 rebate waited for 3 months I contacted Menards and the maker of the sprayer and got no answer they both said I needed to talk to the other so I never got that rebate.
    and over the years when I didn’t receive my rebates I thought the USPS delivered to the wrong address of course not everyone is honest and will return . This year I sent one in for my husband and it was a $60.00 rebate and one for myself for almost $20.00 and a couple of smaller ones for $6.00 to $15.00
    and have not gotten anything and that was in April and March.

  • Josh Moon September 27, 2020

    Menards is one of the worst run and has the most awful customer service I have ever seen. Its been like that for years. I have always turned in the rebates and maybe a couple didn’t get sent back but enough of them did so it wasn’t worth digging into. This year I have spent more there so turned in more rebates and nothing! Not even one! What is so frustrating is during Covid Home Improvement stores have been packed so it can’t be about the money. By this time of the year I’m typically shopping there for free for the most part. Which is why I still shop there even though I’m not a huge fan. I can find what I need, its cheap, and I get a rebate. Since all Menards can offer me is the price what happens when that goes away as well?

  • Robert Hanley September 27, 2020

    I have sent in multiple rebates and NEVER received one. I even said something to their customer service and they said they had no idea what was going on and that most people dont receive a rebate

  • brenda R September 27, 2020

    I would also like to join the class action lawsuit for the rebate program. I have saved my receipts and have not been reimburse for the rebates. Please reach out to add me.

  • TARA CHERRY September 27, 2020

    How do I join this class action?

  • bob schneider September 27, 2020

    i am waiting for a rebates for about 15 items , rebate value over $60 that i sent in March,2020 ( over 4 months ago ) i sent the rebate form in with the original rebate slips ( i did not make a copy of them , which was a big mistake )
    i have been a loyal Menards customer and always received all rebates in a timely manner !
    the Menards store says to e mail the rebate center , forget it , no cooperation at all !!
    i am very disappointed in Menards right now , and many other people are too .
    Trying to contact the rebate center is impossible ( no phone number etc ) !!
    bob schneider
    Beaver Dam ,WI

  • Morgan Smith September 27, 2020

    I sent in my rebates within a timely manner and they are still not showing as even received on the rebate tracking website. Seems to be a trend that they conveniently lose or “never receive” the bigger rebates people send in.. I have had no issues with $10 and less rebates getting back to me but when they are upwards of $100 they claim it was never received. This is a scam and I would love to get in on this class action lawsuit.

  • T.M September 27, 2020

    I have ALWAYS adhered to the “laws” of the 11% rebate lords of save big money at Menards, its 96% of the reason my best friend and I both shop at the plus size BigLots superstore. The store is HUGE, most of the time the seem to be out of the things I absolutely need and I end up spending on items I collect by simply walking around for hours thinking things are “cute” or a “good” buy due to the 11%. Well, boy was I wrong I have been waiting on a >$60.00 rebate for going on month 3. I checked the tracking for myself and my friend and neither of us has anything other than the rebates received in JULY!!! This is an absolute outrage! We both are waiting to go back to the store until we receive what is due to us both, we spend hundreds of dollars. I would rather not post all over social network(s) about the incompetence although I will. The position I hold, the influence I have in society and social networking carries an excellent standard of promotional ability to make or break relationships with entities.

  • Ashley Ditchcreek September 26, 2020

    Prior to this year I have not had any issues with the Menards Rebate Program. Over the passed 5 months I have sent in over 20 rebates and have not received anything. The rebates are not even in their system to be tracked. I am waiting on over $700 in rebates from them. I have sent multiple emails through their Contact Us page and have not gotten a response. There is no contact number to call them with any questions. I understand they have been running the 11% rebate through all this COVID stuff, but that should not excuse the fact that is shouldn’t take over 4 months to receive a rebate. Home Depot has the capability to submit rebates online why hasn’t Menards implemented that program. It would not only save consumers the time and money of mailing in the rebates, but also the Menards employee who has to sit there and enter everything in manually. Also, submitting online rebates would allow the consumer to be able to track their rebate and not wonder if it got lost in the mail. I know I can go shop at Home Depot and that they honor the 11% rebate at the same time Menards does, but there are quite a bit of items that I am unable to get at Home Depot that I can purchase at Menards. We live in a time where electronic is in and paper is out. Menards needs to get with the time.

  • Mary Jo Sund September 26, 2020

    I have sent in 3 or 4 rebates and none of them show up as even being received on their online center where you check. They are deceiving people just to get more business during Covid times.

  • Janice Gregory September 26, 2020

    have been dealing with Menards for many yrs, and have never had a problem getting my rebates until this year, I always send all them in no matter if the amount is small or large. BUT I agree with all the other complaints, I have driven 35 miles going to save with this company and could have gone to another lumber company in my home town, I most defiantly want to be included in this lawsuit. This company should be accountable for false advertisement.

  • John Kurczewski September 26, 2020

    Filed rebate in July, checked and there is no record of my rebate. They could easily have you fill out a rebate and do it online, would be more secure then mailing it. This is not the first time this has happened. Done shopping at menaces.

  • Jonathan Petty September 25, 2020

    I have multiple rebates that were submitted from June/July/August and have not received anything. I have emailed and no response as of yet. I have never had this problem from them before.

    I understand that during a time like this (Covid) they may take longer to receive, but to not even show up on their website as submitted and no record found is not good. I have at least $500+ coming back in rebates and in a time like now I could really use them. Menards needs to make this right.

  • Douglas H Anderson September 25, 2020

    Same problem as stated earlier. Multiple large purchases with rebate forms sent but no response.

  • Robert Lembke September 25, 2020

    How do I get on boy with this class action lawsuit ? I only receive 30% of the ranges I send in . I try to track them , but it always says we didn’t receive it .

  • Roberta Conkle September 25, 2020

    I am an assistant manager for a company that manages 9 properties. We spend an average of $4000.00 monthly at Menards. That is $48000.00 PER YEAR! I have only received 3 or 4 of the rebates I have sent in from 6/1/20 to 9/1/20. I realize it always seems to take 8 to 10 weeks, but the rebates for all of June that I tracked says they are not even in the system!!!!!!!!!!!!! For June, July, and August I’m showing almost $1000.00 in rebates that “are not in the system.” So, WHERE ARE THEY?????? I have tracked over $150.00 worth of rebates that have been cashed by people other than members of this company, because after all, they secure them so well with there little pieces of sticky that anyone can look inside and take them. This is money!!!! It should be in a totally sealed envelope, the same way you mail out a check!!!!! When someone else uses the rebate isn’t that theft?????? Also, why aren’t people required to show an ID at the register to prove that they are in fact, the person listed on the rebate? I am paid to handle bookkeeping and pay invoices and to follow through with rebates, so the company is also losing money in payroll expenses, because all the time I spend on this weekly, is nothing but wasted time!!!!!!

  • Trish McNeill September 24, 2020

    We are building a house and have purchased a lot of materials from Menards. Rebates were being processed and received timely until June, 2020. We are currently waiting for almost $900 in rebates to arrive. The last one received was mailed to them June 12th and received back September 15th.

  • Nellie D Olson September 24, 2020

    I also have mailed in multiple rebates. I did receive 1 of 5 mailed in for the May purchase 12weeks later and after many email contacts. Purchase was made in May June July and August. Menards is a RIP off.

  • Yasin Samadzada September 24, 2020

    I mailed several rebates in Dec 2019, January 2020, and March 2020.
    I emailed rebate international and didn’t get any response.
    Do you know how I can join a class action?

  • George Hayes September 24, 2020

    Purchase kitchen cabinets for the home spending roughly 3000+ dollars. Follow the normal process of mailing the slip in before the due date I was smart made a copy of it sent them an email twice now no response back from Menards unfortunately I didn’t send it certified mail but I do have emails and tracking numbers.

  • Sandra Ringler September 24, 2020

    This whole past year I’ve been sending them in i have recieved nothing, but im an idiot and still keep buying from them for the location convenience and hope someday they make it right!!

  • Cynthia Rooks September 24, 2020

    I have not received my rebates ($24 & $98) that were submitted timely. I recieved rebates in the past for less than $10. I have decided to not make Menards a choice. I`d rather shop at Lowe’s and Home Depot who offer INSTANT military discount at the register AT TIME OF PURCHASE.

  • Maureen Glynn September 24, 2020

    I sent in a rebate request last June, followed up in October because I had not received it, and finally got it in November. This was the second time on record I have had to do this. Then this year I sent in a new rebate request on 5/16/20 and still have not received my rebate. I detect a PATTERN here so Googled “Menard’s Rebate Requests Don’t Go Through” and lo and behold I am not alone. Sic-em!

  • Mark Raymond September 24, 2020

    Over the summer of 2020 I spent thousands of dollars at Menards building a garage.
    I specifically went to Menards because of the 11% rebate. At this time I am owed over $1,300 I have mailed out over 50 rebate forms and have received 0 response
    I have received zero rebate checks.

    When I call Menards they take no responsibility they say that they use a third party to handle their rebate system and told me to get a hold of the third party.
    Rebates international has no customer service phone number only an email I sent them an email I did receive a response 22 days later that said they have nothing in their system about rebates for me… that I need to wait.

    I went to the Better Business Bureau and put in a complaint but honestly Menatds has so many complaints and they are not in good standing with the better business bureau so they really don’t care about one extra complaint.

    I did give them a bad review on Google but again they don’t care.

    This company is committing fraud by luring customers in by offering the 11% rebate and then not following through.

    It’s an unfair business practice it’s not fair to the other lumber yards.

    Without the 11% rebate system I would not have went to Menards I would have went to Lowe’s or Home Depot but when you’re spending the kind of money that I was spending 11% adds up to now over $1,300.

    I believe the state of Illinois needs to step in and fine Menards millions of dollars to get their attention.

    Because at this point there is no consequences for them committing fraud.

    And This fraudulent activity is earning them millions of dollars per year in business gained that they would not have without the fraudulent 11% rebate program.

  • Jessica Wong September 24, 2020

    Still waiting on a rebate for my cabinets (spent $2k+) from a few months ago. Emailed menards rebates and no response at all.

  • Shirley Koziczkowski September 24, 2020

    So far I have received all of my rebates. The problem I am encountering is they don’t work when I try to redeem them. It states the card is invalid after trying up to 4 times at the register. I have filled out the on line form but no response. I checked my rebate status on line and they are listed with no redemption date so clearly I haven’t used them. I plan on taking a good look at my purchases from Menard’s in the future.

  • Pamela Stangl September 24, 2020

    Did our roof in June. Was expecting over $200 vack in rebates. What did I receive? Absolutely nothing!!! When inquiring on it….they say it may be still processing. Sent a bunch it for garage rokf in August. Lets see jf I get that one. I believe they are crooks. I have amounts in checkbook. Probably issued a rebate to themselves or a family member. If I dont receive Augusts rebate I will NEVER EVER STEP IN A MENARDS AGAIN!!!

  • Jessica Snyder September 23, 2020

    Since June we have mailed in multiple rebate forms totaling upwards of $500 or so. We have received nothing. I have used their “Contact Us” and filled out several requests for contact and have not heard anything. The only reason we shopped there for the supplies we needed was for the rebate. None of the items we bought were on sale, this is ridiculous.

  • J J Henry September 23, 2020

    I too have submitted several rebates over the last year or so and have NEVER received a single thing back. Will shop elsewhere if initial pricing is at all competitive.

  • Mel Goralski September 23, 2020

    The rebate that I sent in in July I have not received the rebate that I sent in in June I just received today I am still waiting for July’s rebate I cannot believe they haven’t sent it they’ve always been prompt in the past

  • E. Boxdorfer September 23, 2020

    I also have not received my rebates mailed during 2020. I have always received them in a timely manner. I do realize that there are more forms being processed due to the rebates being offered every week now. Also “covid” issues has been referenced. I have found that “due to covid” has become the standard excuse for poor service across the board. I guess we have no recourse but to wait patiently. I have never had to make copies of rebate slips. I take the envelopes directly to the post office clerk. I have a locked mail box. So there is no way the slips or rebate checks have been stolen. Will see what happens.

  • Jody Hahn September 23, 2020

    My husband and I purchased cabinets, carpeting, pad, and LVP flooring in July 2020. We immediately turned in our rebate receipts and yet we still have not received our rebate. We put a request through to International Rebates to respond, they never did. I mailed Menards a letter asking them directly to respond, they have not yet done so.

  • Sara Wojak September 23, 2020

    I am waiting on a rebate from 3 months for a box spring and 2 mattress that I purchased.

  • Don Oren September 23, 2020

    I am still waiting for 2 separate rebates, less than $15 apiece but still expect them! Been over 2 months now, I have always received them before.

  • AL September 22, 2020

    In the past I had no problem getting the rebates BUT–now when they mail it it says right on the mailing card –“REBATES INTERNATIONAL”–they might as well say “THERE IS CASH IN THIS PEACE OF MAIL” inviting anyone TO GO AHEAD AND TAKE IT. DA !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Doug Jones September 22, 2020

    I bought almost 1600 sq/ft of carpet and padding, along with several other larger purchases. Filled out rebate forms and sent in with receipts. Nearly three months and still haven’t received a penny of rebate money yet.

  • DEBORAH KALISH September 22, 2020

    I ALSO AM MISSING 3 REBATES SENT IN DURING THE COVID EVERY WEEK 11% OFF ERA BUT WONT BE SHOPPING THERE
    ANYMORE!

  • Lillian September 22, 2020

    We’ve submitted one in Dec 2019 and still haven’t received it! They said they sent 2 checks (sent 2nd one after I called and complained) to us but we haven’t seen anything. We are beyond frustrated!

  • Sherry September 22, 2020

    We too did a Kitchen remodel and bought everything at Menards. I have sent in multiple rebates and have received nothing and the tracking shows they received nothing. We could have made our purchases elsewhere but went with Menards because of the rebates. We are so angry after reading all of these comments. We really feel duped. No wonder the owner John Menard is a billionaire!!

  • JAMO September 22, 2020

    I submitted close to $300 in rebates in the middle of July.

    I have reached out to Rebates International (The clearing house Menards uses) twice and have not heard anything back. This is really getting frustrating.

    Unfortunately, I forgot to make copies of the rebates before I mailed them in. I did stop at Menards and print of all the recipes that i know I am missing the rebate for.

    Is there anyone at Menard’s HQ that we can reach out too??

  • Cassie September 22, 2020

    I have 5 rebate checks that I have not received starting in April 2020. I have reached out to Rebate International and have not had a response. I currently submitted a complaint to the BBB to try to resolve.

  • Lionel Arcand September 22, 2020

    Mailed in my rebate form on July 27th of 2020. Expecting a little over 175.00 in rebates on that particular order. Have heard nothing. Checking online shows me nothing. Also used the online form to reach out to the rebate company. They ask for a lot of information that is only available on the rebate receipt…you know, the one you mail in when you send in the rebate form. Frustrated with lack of response and lack of transparency. This has happened in the past but I was so busy with a home remodel, I never followed up. Seems like menards is OK with the 5-10 dollar rebates but not with anything sizeable I have ever sent in.

  • Leland MacMillan September 22, 2020

    We remodeled two bathrooms and bought everything at Menard’s (over $3000). I mailed my first rebate form around 7/5/2020 for over $100 and have received nothing. I mailed a 2nd form on 7/27 and nothing on that one either. I mailed two more rebate claims after that but they haven’t passed the 8 week mark yet. Every time I have checked the status it tells me they have received nothing. I’m beginning to believe this is a giant scam. If I don’t receive any of these rebates I will never shop at Menard’s again.