Menards store and parking lotMenards has been hit with a class action lawsuit by consumers who claim that the home improvement company offers a delusive rebate program.

Plaintiff Amy Childers says she visited the Menards website to purchase fence panels during an advertised “11% Off Everything” promotion.

After she completed her purchase, she allegedly downloaded the rebate coupon that corresponded to her purchase from the Menards’ Rebate Center online. She then filled out the coupon and mailed it to the address listed on the website.

Childers says she waited the six-to-eight week period for the rebate to be processed but did not receive anything in the mail from Menards.

Then, in December 2018, she was told her purchase did not qualify for the 11 percent off rebate because the items she purchased were on sale and therefore did not qualify.



Childers claims the fact that the items were on sale, and thus ineligible for a rebate, was not disclosed to her prior to her purchase. In addition, she says she didn’t see any language informing her that her purchase was not eligible for the rebate at any time during her purchase.

“Menards breached its contract with Childers by failing to send the rebate checks to Childers at all, or by failing to send the full amount promised,” the Menards class action lawsuit states.

The plaintiff says Menards created the mail-in rebate program to “reduce the issuance and redemption of rebates.”

Also, the Menards class action notes that Menards intentionally and systematically fails to pay the 11 percent rebate to those who have followed the correct process of attempting to obtain the rebate.

“Menards’ rebate process systematically denies its customers the full value of the rebates that they earned by following the terms of Menards’ rebate program, purchasing items during the rebate promotional period, and timely submitting the required rebate paperwork,” the plaintiff states.



The Menards class action wants Menards to stop its “unfair, deceptive and illegal practices,” which includes its misrepresentations of its rebate program. The plaintiffs also want Menards to provide the rebates to those who have dutifully followed the rebate process.

The Menards class action lawsuit also claims that the company’s rebate program is “the best of both worlds” as they can sell their items at full price knowing that numerous customers will never receive the rebates to which they are entitled.

“Menards’ rebate process is designed to deny rebates that its customers earned by the terms of its rebate program after purchasing items during the rebate promotions and timely submitting the required paperwork,” claim the plaintiffs.

The Menards class action point to hundreds of online complaints about Menards’ rebate program and state that after customers send in their rebate forms, they have no way of tracking their specific rebates. They state that the only way to contact Menards is through an online form or a P.O. Box number.

Do you shop at Menards and haven’t received your promised rebates? Let us know in the comments section below.



The plaintiffs are represented by Eric J. Haag of Atterbury, Kammer & Haag, S.C. and Sabita J. Soneji and V Chai Oliver Prentice of Tycko & Zavareei LLP.

The Menards Rebate Class Action Lawsuit is Childers, et al. v. Menard Inc., Case No. 3:20-cv-00107, in the U.S. District Court for the Western District of Wisconsin.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

589 Comments

  • Mike September 20, 2020

    Ya same story here waiting on about 600 dollars worth of rebates sent out beginning of July because of rebates I made no other mark ups on materials delivery fees gas time etc. figured the rebates would be payment enough lots of contractors will stop buying there if they dont start paying up …very frustrating..

  • Cory Carbonneau September 20, 2020

    I’m owed $133 for buying a thousand dollars a worth of cabinets. I sent my rebate via mail at the end of July and I still haven’t received my rebate.

  • John R Vance September 20, 2020

    We also have not received our rebate for over $600. They will not answer our emails and no contact phone number to reach them.

  • D.R. Home&Commercial Services September 20, 2020

    I too have sent in numerous amounts of rebate forms ( now going into the 4th month). I’m going to send them again as I kept copies(always do this) and will see what happens. If I dont recieve what is I take it as a simple contract of discount for recieved goods then I will just take my business to their competitors. Will let everyone know how this turns out which after reading the other comments I sought nothing. Save big money at menards my ass lol. I will give it to the competitor’s and not worry why they close stores from their own deception.

  • Johnny Howell September 20, 2020

    I have many rebates submissions to Menards, the rebates influenced my decision to make large purchases from Menards but I’m not receiving any of the rebates that I’ve submitted, I feel as though I’ve been deceived, over and over again. Instead of promoting faux rebates, why don’t Menards just offer the instant savings on their merchandise, this deception will force myself and others to shop at they’re competitor

  • David Tichenor September 20, 2020

    Purchased $475 worth of doors on 7/12/20. Sent rebate form and receipt on 7/15/20. Have not received any rebate and web site says there is no record. Typical. Will never go to Menards again.

  • Eric M KORETZ September 20, 2020

    Same here bought 1800 worth of patio furniture rebate never came. Bought small stuff after and all of them arrived. Call manards no help. Emailed rebate International and they don’t email back. Three times emailed once a week and still no reply. Yet every day another rebate day of 11 percent off. This is bs. People write your congressman.

  • Sheila Yrjanainen September 20, 2020

    We are having the same problem. We have had no problem getting our rebates in the past. But this summer they just stopped. We have about 120.00 in rebates that have never showed up.

  • Anna September 19, 2020

    I’ve stopped receiving my rebates back too, thought I was missing the deadline or doing something wrong. Glad I’m not alone!

  • Jennifer L Wills September 19, 2020

    I have never had a problem with Menards sending out rebates when they were small. But when they start getting larger, their is no history of them. I’m waiting on over $100 still and I mailed it July 6th 😡. I’m just over this! This class action suit needs to have everyone involved that this has happened too!

  • Suzanne Thierer September 18, 2020

    Purchased $6000 in cupboards last week of June 2020. Submitted rebate first week of July. Attempted to track beginning of September. No sign of rebate, contacted Customer Service Sept. 5th and they state “Currently have no record”. In my reply to this message, I asked what my recourse is and have not received a response. $675 rebate definitely influenced my decision to purchase from Menards.

  • Janice September 18, 2020

    Mailed Rebates in more than six weeks no record on the Rebate website yet what is going on waiting on more than $100 dollars

    • Rochelle September 18, 2020

      The same thing happened to me. I sent about $75.00 worth about 6 weeks ago. I looked on Menards rebate center and mine isn’t showing either 😡

  • SCOTT KUSTRA September 18, 2020

    HAVE BEEN SHOPPING AT MENARDS SINCE IT OPENED IN OUR AREA. ALL MY REBATES WERE FOR SMALL AMOUNTS FROM A FEW DOLLARS TO 20 OR 30. I WAS RECEIVING MY REBATES UNTIL I STARTED ORDERING WHOLE HOUSE SIDING JOBS. I’M OWED HUNDREDS OF DOLLARS THAT NO ONE SEEMS TO KNOW WHERE THEY WENT. IRONICALLY THE LARGE REBATE RECEIPTS WERE SENT IN WITH THE SMALLER REBATE RECEIPTS, I RECEIVED THE SMALLER AMOUNTS, NO RECORD OF THE LARGE ONES.

  • Louis Mohn September 18, 2020

    A rebate is cash in your pocket to spend as you like wherever you like.. This is NOT a rebate, it is a store credit that must be spent in it’s entirety at Menards only; and if you do not use all of it at the first purchase the rest of it evaporates into their coffers. What a SCAM!
    I will spend the store credit at Menards and then I will never grace their door again.

  • lauren September 18, 2020

    Still waiting on a rebate that was submitted for our washer and dryer that we purchased. Which is the only reason why we purchased with them same day. Conveniently the tracking number is the receipt number that you have to cut off and send in.

  • Melissa Lehner September 18, 2020

    My husband and I built our house two years ago and have spent thousands of dollars at Menards and continue to do so as we finish our basement and landscaping projects. I have dutifull sent my rebate slips in on-time. Since June, we have only received 2 rebate checks. I’ve checked the rebate website daily and have even sent an email through customer service about not receiving rebate checks that were mailed in June, July, August. One is very large because we bought a $4,000 Generac whole house generator. The only reason we bought it at Menards is because of the 11% off. Still waiting on that one, it’s been months.

  • Lorenzo September 17, 2020

    I am a general contractor who has spent on average of 75k to 120k yearly at Menards for 18 years. Menards has failed to send us literally thousands of dollars in rebates over the years.

    Since the beginning of the Covid pandemic we have spent thousands of dollars with receipts to prove it. The entire time Menards has had the 11% rebate program running at all three of the local stores we use. In this 6 month period we have received 2 rebates and many more are missing.

    Again this is nothing new as they have routinely “lost” our rebates for years with nothing more than a shrug.

  • Penny September 17, 2020

    My rebate was a merchandise credit check meaning I have to use it all in the store…. if I only use part I forfeit the rest. I didn’t see anything on there rebate program site saying they do merchandise credit for rebate. They always used to do checks! Now all the rebate money goes back to them! That’s bull.

  • Chin Fei Cheah September 17, 2020

    same here – still waiting for my rebate to show up in their tracking system since a month ago.

  • Mark Buckman September 17, 2020

    Still waiting on over $100 of rebate from June! I want to join class action.

  • Sharon September 17, 2020

    Sent in over $100 in rebates in May…nothing yet. Frustrating!

  • DWAYNE MILLER September 17, 2020

    I got a rebate for $5.00 less than what I was suspose to get but no one could tell me why it was not what said it was to be on my receipt from them

  • April September 17, 2020

    Same boat. Submitted two in July. Nothing yet. Check on the status at Rebates International, they have no record.

    This is the number to call to say least reach a live operator: (715) 876-5911

  • Jeff September 17, 2020

    Waiting 9 weeks for 1,300 dollars in rebates to come and rebate center has no record of it. Pissed off 😡

  • James H Snider September 17, 2020

    Purchased more than 700$ worth of roofing materials in May sent rebate in sometime in June haven’t received any thing yet.

  • Bob Mitchell September 16, 2020

    $130 rebate and $31 rebate send in July. Over two months and no rebate check. Previously I have never had an issue. Something is definitely bad with Menard’s rebates. I’ve decided to stop shopping there until I receive my checks.

    • Justin September 17, 2020

      I sent mine from July 4 in its $180 and two weeks ago I sent one in for $7.00 and already have that one back $180 has yet to be seen

  • Don September 16, 2020

    I have used Menard’s rebate program for years. I never had a problem until this summer. I have submitted several rebate requests since last April but have received nothing. No record of my submissions appears on the third party website. I have not kept copies of my submissions in the past, but I guess I will have to start doing that now. I have a Lowe’s Credit Card that gives me 5% off at the point of purchase. It is not 11% but certainly is simpler and more reliable. I prefer it.

  • Luann September 16, 2020

    We sent in the appropriate forms and receipts for a $70 rebate on July 20, 2020. The purchase was made on the 18th. When we went on Rebates International to track the rebate, it says it was never received.

    A couple weeks ago I did reach someone at their distribution center and she told me Menard’s is “such a big company that they cannot take incoming calls at their corporate office. She transferred me to a recording that said to send in copies of what we had already sent in, gives the address and then hangs up on you.

    We do have pics of everything but the amount of time it may take to mess with it may not be worth the aggravation. This along with the disastrous customer service and damaged products (doors) that had to be replaced three times has soured me on ever shopping at menards.

  • Kathy Lindfors September 16, 2020

    Purchased wicker privacy screen on 6/26/20 & mailed rebate form right away. Purchase price 170.96

  • Felice September 16, 2020

    This seems to be a common occurrence. I sent in $110.00 in rebates in July and did not receive anything.

  • Brenda Fielding September 15, 2020

    I have over $1000 Menards owes us in rebates and it says no record of the rebates. Only problem is I have pictures of all the rebate receipts!!!!

    • Jeff September 17, 2020

      I wish I would of did that😕

  • LaDonna Meeker September 15, 2020

    I should have received around $100 in rebates. The first one was sent in April. I think the second one was sent in June. Previously I have had good luck receiving the rebate. What happened?I will be going to Lowe’s and Home Depot from now on.

  • Jan Clark September 14, 2020

    Rebate Center doesn’t have a record of my rebates mailed on 7/08/2020.
    Follow up to customer service on 8/19/2020 with details on form submission

    Email Response from Rebates Int’l 9/01/2020 they sent wanted me to wait until a full 8 weeks & only responded to one of the rebates. I sent in four on rebate #565 & #566

  • Justin September 14, 2020

    I sent in a rebate almost 3 months ago for a shed I purchased. The rebate was for over $100. It’s still not in their system and they don’t reply to emails.

  • Mary September 14, 2020

    I have had nothing but problems with the rebate program since I bought my home a couple of years ago. I’ve always felt that a rebate program is sketchy, and I have not been proven wrong. It is almost like I have to beg for the rebates (I have submitted letters with copies of receipts as well). It seems like a wast of time, as I have been waiting 3-4 months with no response on my most recent purchases. I cannot believe they still play this 11% off game, it’s insulting.

  • Shannon Davis September 14, 2020

    My parents purchased Ultra Deck materials the first week of August, and sent in the forms. They have not yet received the rebate and as many others have found there is no way to track if they received the form, processed it, or have sent the rebate in the mail. It is a horrible tracking process and lack of communication. When my father asked Menards about it they say the rebate program is run by a 3rd-party company so they are unable to help, and he needs to take up the issue with the 3rd-party company directly. He is out $300! They need to get rid of the rebate program or revamp it.

  • SANDRA SIEGEL September 14, 2020

    I have stopped receiving my rebates! I have several on my desk now Im wondering if Im being scammed also.

  • Ernie B September 13, 2020

    I’ve been doing major home improvement projects and spent close to $2500-3000 at Menards on material, between December and April. I’m very prompt about mailing my rebates in, even spent $599 on a new 42 inch vanity. Here we are September 12, 2020 and NOTHING yet. WTF?! I will never shop at Menards again. Back to Home Depot and Lowes I go.

  • David Thompson September 13, 2020

    Sent my rebate in May for $40, they claim it was never recieved.

  • memory fisher September 13, 2020

    how can menards still advertise rebates when they are not honoring them . ive not received one rebate yet. this is false advertisement. better business bureau should get involved. they made perfect pillow guy stop. they advertise the same bogus ad every week

  • Melody September 13, 2020

    I’m still waiting for a rebate from Menards. It’s over eight weeks now. I purchased shingles and other supplies for my roof. My rebate is almost $200 and I’m still waiting. I really don’t know who to call to check on the status of the rebate

  • Rose Woods September 12, 2020

    I have been doing the Menards rebate program since it started. My husband and I are there almost every month. I have never “NOT” received a rebate from them.
    I make a copy of the receipts, rebate and write on it, the date sent, like I do with every rebate I send in. When I receive the rebate, I toss the copy. I have never ever had a problem. If I send 3 receipts, I get one rebate with all 3 amounts listed separately right on the rebate. I’ve never had a copy without a rebate. Ican’t believe I am the only one receiving rebates? Lol!
    We LOVE Menards!

  • Bob Wolcyk September 12, 2020

    Sent in multiple receipts over the last 3 months with not one rebate showing up. Very disappointed in Menards

  • frederick cross September 12, 2020

    Mailed in multiple rebate receipt/forms – first one 10July2020 – 2nd one 11July2020 , third one 10Aug2029 and as of today 12Sep2020 have not heard/received anything and the menards rebate tracking advises they have no record of our rebate request.

    • Rose September 12, 2020

      I sent 3 in on 7/11/20 and got the rebate on 9/3/20.
      You will get it, it takes a couple months.

  • Patricia September 12, 2020

    It happened to me too. Sent in a rebate form in June 2020 for my grill. I have not receive my rebate check yet. Contacted the rebate center with my concerns and provided them with a duplicate copy of my submission. They said to wait the full 8 weeks which I did and they still do not have my rebate in their system. This is the reason we bought the grill there for the 11% discount.

  • Patricia September 12, 2020

    It happened to me too. Sent in a rebate form in June 2020 for my grill. Did not receive my check in to date. Contacted the rebate center with my concerns and provided them with a duplicate copy of my submission. They said to wait the full 8 weeks which I did and they still do not have my rebate in their system. This is the reason we bought the grill there for the 11% discount.

  • Cole Lusby September 12, 2020

    I submitted a rebate of about 300 and waited for the allotted time they have requested for the rebate to be processed. I have since then reached out via email to them 3 times and have no answer back from them yet. This is rediculus

  • Big E. Smalls September 11, 2020

    Sounds like Lowe’s and or Home Depot is up to trying to discredit Menards! I’ve shopped Menards all the time and have always gotten every single rebate from from them and there’s been several hundred dollars worth!

    • Rose Woods September 12, 2020

      I have been doing the Menards rebate program since it started. My husband and I are there almost every month. I have never “NOT” received a rebate from them.
      I make a copy of the receipts, rebate and write on it, the date sent, like I do with every rebate I send in. When I receive the rebate, I toss the copy. I have never ever had a problem. If I send 3 receipts, I get one rebate with all 3 amounts listed separately right on the rebate. I’ve never had a copy without a rebate. Ican’t believe I am the only one receiving rebates? Lol!
      We LOVE Menards!

    • Rose September 12, 2020

      I agree with you!
      I also have received every single one. We always shop there. We forget to bring our rebates all the time. Lol!

  • D. Moore September 11, 2020

    THAT SHOULD READ ……….WILL NEVER SHOP AT MENARDS AGAIN. I LOVE LOWES.

    SORRY

  • D. Moore September 11, 2020

    I have always been a Lowe’s shopper. This year I decided to try menards for fencing materials. I thought great I also get a 11% rebate. Followed their guidelines and mailed rebate form and store receipt same day. Everything mailed April 11,2020. As of September 11, 2020 have received NOTHING. WILL NEVER SHOP AT LOWE’S AGAIN. I FELT THE OFFER WAS TO GOOD TO BE TRUE. Sticking with Lowe’s and Home Depot.

  • coop September 11, 2020

    same thing as the rest… mailed in june rebates havent recieved anything as of september….they used to be good.. now they suck

  • Ana Fernandez September 11, 2020

    This has been the year to get to the honey do list and with the 11% rebate offer Menard’s was the place to shop I mailed in a rebate in July it’s now September and nothing, I mailed another one in last week will wait on that one as well. I’m not sure what people still need to mail in a rebate when this should be done online like Home Depo I believe the mailing in is a big part of the scam .

  • Donnie September 11, 2020

    I mailed my rebate receipts in May of this year and when I try to track my rebate the company says that they have no rebate being processed for my purchases. They are definitely a bunch of crooks and nd are liars as well. The only reason I went there in the first place was because of the rebate. I’m really fed up and intend to persue it personally at the store where I made the purchase.

  • Joseph Diamandakis September 10, 2020

    I have submitted various rebate requests thru the years and have not always received the rebates. Recently, I sent in three separate requests. One rebate received was processed with the wrong amount for over $380.00 in purchases and the other two rebate requests were never received and do not even show in the Menards Rebate Tracker. This is such a ripoff!!!

  • Desiree Camacho September 10, 2020

    I sent in my rebate forms the last week of June. I haven’t received anything and when i go online to track it, nothing shows in their system. There’s no number to contact them. This is ridiculous. The only reason we purchased anything from Menards was because of the rebate promotion they’re falsely advertising. I’ll just be going back to Home Depot for my big purchases going forward.

  • Barbara At,ins September 10, 2020

    Yes, it is true. We have purchased many things this year from Menards and received a couple small rebates early in the spring. Since then we have purchased garage doors, building supplies etc and I always send in the rebate slips in a timely manner. We haven’t
    Received any in the recent months. Almost like they should stop advertising the 11% rebate if they are not going to honor it. Very frustrated.

  • Robin Cain September 10, 2020

    Many of my rebates never show up. I send them in by the due date and never hear back. Waiting for over $1500. I make copies before I send them in.
    I do not hear back when I email.

  • Deb Waag September 10, 2020

    I have made several thousand dollars in purchases since June 2020. All rebates mailed in on a timely fashion. Online shows no evidence of my purchases, Menard customer service passes the buck to unresponsive rebate company. NOW WHAT. !!!!!!!

  • Gail September 9, 2020

    I purchased a refrigerator back on July 2nd and as of today – over 2 months still no rebate check. I am due over $200. No phone number to call Rebate International! I used to like Menards. Now, I rather go to Home Depot or Lowes where they back their word! Menards should not be advertising the rebate if they don’t stand behind it.

    • Scot Fogelberg September 10, 2020

      I have spent over $6000 this summer at Menards. Not one penny of rebate money has shown up. Super HUGE ripoff!

  • Linda Loy & Jeff Richardson, From Michigan September 9, 2020

    WE have Have sent in many rebate equal to $500 or more in rebates it has been several months and still no sign of them. Seems like some are getting lost at Menard’s or in the mail? because we are not seeing
    any. Its nice to get the rebate, but Menards is making it very hard. Seems like half the time we do not
    receive them, or they are getting lost somewhere. They are not playing Fair. False advertizing I think.
    It is a sham. Menards makes it intentionally hard to receive the rebates. It is bad business.

  • Avila N. September 9, 2020

    I believe you all are on to something! Menards is not processing rebates. Or, processing them so slowly you forget to keep looking for that flimsy envelope in the mail, and accidentally throw the check away! I started a bathroom remodel in mid-June 2020. Purchased fixtures and faucets from Menards totaling around $250 in rebate return dollars. i was hoping to get the Menards rebate in 6-8 weeks in order to purchase a toilet and other shower items for the second bathroom remodel. Since the rebate can only be used at the Menards store or online, I was looking forward to “saving” a few dollars. I’m getting ready to send in my last Menards rebate form for the vessel sink I purchased. However, I’m feeling “ripped off,” cause I could have purchased the same sink for the “discounted” rebate price. I’m through with Menards and their fraudulent advertising! How can I join that Class Action Lawsuit???? Sign me up! If we win the class action lawsuit, I know I won’t get much $$$. But, at least I’ll get my rebate back!

  • Jerry September 9, 2020

    I have used their rebate program for a few years now and have always received it in a fairly reasonable time. I have not received anything this year to date. The cashier said that she heard that things were moving slow. I have started purchasing product at Home Depot where they will match the rebate dates of Menards. Customer service is huge.

  • Matthew Tucker September 9, 2020

    Same here. Not getting all of the rebates and sometimes they are a different amount.

    • Bennett Giesler September 10, 2020

      Have made 20+ purchases all summer (2020) long and none of my rebates have showed up. When I check the website it doesn’t show them and I emailed them and getting no response

  • Anthony Amaral September 9, 2020

    I bought $3,107.89 in lumber for a new deck. I submitted the claim in early July and have yet to receive the $300+ “rebate”. Trying to track it down now but is a goose chase.

  • Morgan Anglemyer September 9, 2020

    I’m in the same boat with all of you. We sent in for about $300 in rebates… When I go to track it it shows nothing. I too sent an email yesterday asking about it. Wondering if I’ll hear back!

  • Tim Westerhof September 8, 2020

    Spent $4835.52 and expecting a rebate of $531.91. Sent it in 07/09/2020 and just checked on the rebate website and nothing is found. Sent an e-mail with my tracking # from the receipt; wonder if I will get a response?

  • Tom September 8, 2020

    I sent in a rebate on 6/23/2020 worth $20.67. Not worth a lot, but haven’t received anything.

  • Mike Rosetos September 8, 2020

    I have about $74 missing from my rebates, now I can’t even locate “Rebates International”, they been scrubbed from the Net. Supposedly they were the company handling rebates. I’ve sent email to Menards, I’m just waiting to hear they might have to say. And since Menards handed the ball off to Rebates International, and they are NOT accredited with the BBB, I”m sure the Public is just OUT. So howz dat Lawsuit coming ??

  • Debbie September 8, 2020

    I was faithfully getting my rebate checks for years, this year since they are running it constantly I haven’t received anything back since the beginning of June. When I had the ability to track them online, it only showed receipts since June, I spent over a thousand in July.

  • Steve September 8, 2020

    I have a couple of hundred dollars worth of rebates owed to me since the month of April that have not been paid for cedar siding and cedar fencing materials. Menards seems to be selectively picking which receipts they will honor rebates for as I haven’t received any rebates for large purchases, but I just received a rebate of $10 for a couple of smaller purchases.

  • donald e heron September 8, 2020

    the last 4 rebates i have sent in have no come yet…they are way past due compared to prior transactions…whats up, what changer the last 2 months ??

  • Timothy Marsh September 8, 2020

    I’m a contractor and have spent over 70,000 this year and I’m waiting for around 5.000 worth of rebates I’ve sent in they send me a little snippet here and there but I think they’ve lost a bunch or somebody has intercepted them through the mail system there should be some type of card a contractor could get his rebate loaded to in my opinion I have all my original purchase receipts and amounts I’ve sent to them I’m sitting on over 3,000 worth of rebate receipts now skeptical about sending them in

  • Melanie September 8, 2020

    I bought an outdoor bench with storage at Menards. Sent in the rebate for $18 and never received it.

  • brian vogelgesang September 8, 2020

    I’ve had large renovation projects going all summer. A couple dozen bundles….as in multiple rebate receipts in one envelope (which they state they allow) have not been processed and do not show up in their third party’s tracking system. Rebates per receipt range from $20 to almost $200- I spend almost $400 on most trips. They direct their rebate inquiries to a third party entity call “Rebates International.” I have very little faith that they will even respond. I want my money. Please advise.

  • Beverly Edgeworth September 7, 2020

    I have sent in rebate forms and I have not received any credit back from the receipt on 6/29 for 7.19. also 7/3 7.99. My credit slips were coming about 5-6 weeks before. Please look into it.

  • Tracy Bondeson September 7, 2020

    They advertise 11% off your purchase (“$89 with 11% rebate”, for example). When in actuality you get 0% off your purchase, because if you’re lucky enough to get a rebate, it’s for store credit, and therefore you get credit towards your NEXT purchase!! The 11% is NOT off the original purchase as they verbally advertise on their commercials!
    YOU PAY FULL PRICE ON THE ORIGINAL PURCHASE!
    How is it they are allowed to get away with this???

  • Timothy Blair Wiswell September 6, 2020

    Menards rebate was the main reason we chose Menards for our Kitchen cabinets and countertops, as well as purchasing lumber, wording and fixtures for all of our two 50’x20′ additions.

    We have not received any of the rebates and being at least 12 weeks have passed, the rebate tracking doesn’t recognize my name and or rebate # I feel that the rebate is a scam

  • Jared Keplinger September 6, 2020

    Yup, my wife and I have mailed in ~15 or so rebates and have not received a solitary penny in return.

  • Deborah SpearsDowner September 6, 2020

    Menards is relatively new in Cleveland and now realize we’ve become their newest scam target. I’ve bought many items at menards that qualified for rebates and have received nothing. What a scam!!!!

  • Ron Miller September 4, 2020

    They owe me hundreds bunch of bs hopefully the feds step in but I’m not going to hold my breathe on it.

  • Larry R September 4, 2020

    Multiple occasions I have sent in my rebate receipts. I have spent thousands on various things from flooring to vanity top. Interestingly, I have received rebate checks on two of them for about $15, the smallest amounts of them all. Getting the feeling the larger amounts are mysteriously missing on purpose!

  • Becky September 4, 2020

    They owe me over $500. I spent over $5,000 at Menards expecting a rebate to finish my deck I started. Its been over 8 weeks and they dont give me any solutions. All of the rebates from June are missing.

  • Hans Mouritzen September 3, 2020

    They own me about $24 and they just sent me $2.19 and that is all they have a record of. I have pictures of everything I mailed to them, including the dates, and I have turned that over to the Minnesota Attorney General. I want Menards to be punished so hard that it will take them years to get back on their feet again!

  • Troy September 3, 2020

    I am experiencing deceptive rebate practices , have receipts to prove it.

  • E. Zimmerman September 3, 2020

    I have spent tens of thousands of dollars with Menards and have gotten maybe 200 to 300 back in rebates when it shoulda been thousands of dollars

  • Molly September 3, 2020

    Like the others who have commented, I have spent hundreds (maybe thousands)of dollars at Menards and submitted a rebate form from each purchase receipt. It has been more than 8 weeks since I have not received any rebate checks in the mail. I have checked the status of my rebates through the online “Track your rebate” system and have received this message every time:

    “No status results were found matching your search criteria. Please verify the information entered is correct.

    If the information entered is correct, either we did not receive your rebate, it is in the process of being entered in our systems, or it is more than two years old. See the FAQs page for more information.

    If you feel you have a problem with your rebate, please contact customer service.”

    I have e-mailed customer service multiple times and haven’t received a response.

    • Ellis Zimmerman September 3, 2020

      this needs to be stopped

    • Kat Schwab September 3, 2020

      I’m having the same problem!

  • Melody Gingerich September 3, 2020

    I purchased more than $4000 of materials for a home project in June 2020. I submitted my rebate form the next day, expecting the 11% promised rebate. It has now been 12 weeks and I can’t even get information about tracking its status. This company needs to be held accountable!

    • becky September 4, 2020

      Me too $5,000!

    • Maygen Reed September 7, 2020

      Same here for over $2000

  • Tom September 3, 2020

    Me too! Bought pole barn materials expecting a nice rebate and have received/heard nothing. Trying to track the status on their web site provides no information and it’s been well over 8 weeks! Tried to message rebate company and response was to use their website..

  • Thomas P Vitrano September 3, 2020

    I have also experienced the same issues with the Menards rebate I’ve been waiting past the 8-week period and still the only rebates that I receive are the small rebates which are about 10 to $20 I’m waiting on a rebate for $500 and also another $200 rebate which is not showing up at all I would like to join this class action suit so that Menards deceptive practices with their rebate program no longer continue

  • Julia Andersen September 3, 2020

    Same issues here! Would love to join please!
    Why they don’t just have an online thing that you can enter your rebates is odd…it would be a lot safer, easier to track, and not have to worry that someone will steal it as it passes through the mail.

  • Heidi Horton September 2, 2020

    Until this year I would have said that although I hate dealing with rebates I had received them when submitted. This year has been complete crap! I have mailed over 400.00 in rebates in the last 7 months and NONE of them are listed on the tracking as having arrived! I attributed this at first to COVID but they are not even showing them at all. This is very shady!
    I live 3 miles from Menards and may be making some longer drives to more ethical companies

  • Richard DAmico September 2, 2020

    I’ve shopped at Menard’s for over 20 years and processed dozens of rebates . . . until recently. This past summer 2 rebates for over $100 each have not been received. The standard reply from their affiliate ‘Rebates International’ has been ‘we’re busy’ so check back. Having checked back over about a month interval and receive the same notice. They have either lost my requests or their logistics are out of control. I have asked specific questions on the status of my rebates and on 3 occasions they never replied. In an effort to escalate the issue(s) I corresponded with Menard’s directly. Their reply was to check status with Rebates International . . . so they just passed the buck back to their non-responsive affiliate. Being a customer that has spent tens of thousands of dollars with Menard’s over the years I did not feel their response was appropriate. Based on other reviews of their rebates programs it appears they are not the same friendly supplier they have been over the years.

    This past couple of months with their lack of responsiveness has caused me to press the ‘pause’ button on Menard’s. It’s clear their customer unfriendly response does not encourage me to continue as their customer. Clearly there are other options. I’ve given them a chance to make a bad situation right . . . so IT’S TIME FOR A CHANGE.

  • Blaine Glasser September 2, 2020

    I have rebates that I have not received. 1 of my rebates was supposedly mailed but I did not receive it. I sent an email to them using their rebate website and after 2 weeks no reply. I have 2-3 hundred dollars in rebate I haven’t received yet.

  • George Carter September 2, 2020

    I spend thousands of dollars shopping at Menards I look forward to rebate check here lately during the pandemic I V / 5,000 and haven’t resorted any rebate none this whole year and I do have a problem with Menards

  • Brittany Kelly September 2, 2020

    We recently moved and I had to gut my new house and chose menards for several thousands of dollars of products simply bc of their 11% back BS. I would have gone to Home Depot or Lowe’s had I known this was a scam. I’ve mailed in 8-9 rebates and not one of them even comes up as traceable!

  • Dene Wunder September 1, 2020

    I too have submitted several rebates over the past six months. The rebates were rather small so the amounts are not of much concern. However, I do expect a corporation to honor its promises to the nth degree. the ability to submit rebate forms via the internet.

    I would prefer the rebates to be in cash rather than a check only good at Menards.

  • April M Adams September 1, 2020

    I’ve been waiting for months for over $250 in rebates. Not on their processing site at all. Now, I don’t know how much of this is delays with the USPS and how much is Menards…..but it seems like they arent getting a lot of their rebate forms.

  • Irene M Hernandez September 1, 2020

    I have noticed that to in the last 6 months i have bought over 2000.00 dollars at menards and the rebates don’t match up i have all the receipts i sent out 7 rebates about 6 weeks ago but nothing yet

  • Tom Burns September 1, 2020

    I remodeled two rental properties during the past six months and have sent in dozens of rebate receipts . I haven’t received a dime. I checked t checked their tracking website and none of the rebates I mailed are listed. It feels like a scam. I would like to see this investigated and exposed.

  • Arnold Jackson August 31, 2020

    I have received every rebate I’ve sent in, even ones that were a few days past their final mailing date.

  • Joe Phillips August 31, 2020

    I sent in quite a few in the last 6 months totally $250 and haven’t seen a dime. This is absurd and needs to be corrected.

  • Resa Lavicky August 31, 2020

    We purchased a sliding door through Menards rather than another store because of the 11% rebate ($88.99) would be able to be used on additional work we are planning. I have been trying to track it as we have never received it. We get the rebate form online, but cannot submit rebates online? It definitely feels like deception on their part.

  • Bill Wells August 31, 2020

    my rebate are small amounts of maybe $10.00 at the most. In the last two years I have only received two rebates. Jan., 2020 I started keeping track of my rebates, here Aug., 2020 I received one rebate from March, 2020. I checked the website and not all of my rebates are there and the ones that are say processed but I haven’t received any in the mail

  • Taryn Ashley Lanzen August 31, 2020

    The reason I looked this up is because we have been flipping houses and have been taking photos of every rebate. We began noticing that the rebates that we got were less sometimes much less than what the photo of the rebate stated that it was going to be. when we reached out to Menards, they did not reply. We were wondering why they were sending us less of a rebate.

  • Yasin Samadzada August 31, 2020

    I like to join the class action against Menard as well. I have been defrauded by Menard rebate so many times. I have the documentation to prove it.
    How may I join this class lawsuit?

    • Brittany Kelly September 2, 2020

      Me too!

  • Elmir Becirovic August 31, 2020

    I have submitted at least 5 envelopes of rebates for over $150 in the past 2 months. No rebates sent to me, nor does the rebate site have any tracking. Really feels like a scam for Menards to lure shoppers with a discount, but make it easy to not submit the physical receipt in mail. Menards has done nothing to improve the process with discounts.

    The transparency in the process is horrible. No other retailer does this. My guess is, Menards lures you in with 11% sale, then ask you to use a broken process with a 3rd party vendor where the vendor has no incentive to offer better transparency and as a result, instead of getting a discount at Menards, Menards gets full retail price. Huge scam!

    In the past, I have submitted multiple rebates and Menards has only honored 50% of them.

    If I don’t receive my rebates in the next month, i will never shop at Menards again.

  • Robert Vande Voort August 30, 2020

    Over the past year I have sent in numerous rebates to Menards only to receive nothing back. I even quit sending them in because I figure I am saving money on the stamps. I go to other stores that offer a military discount and I don’t have to jump through hoops to save money.

  • Steven August 30, 2020

    Same story. Sent in rebate forms and no response yet. Emails are ignored and I can’t call them because there is no number. Never shopping at Menards again.

  • Don peppers August 29, 2020

    Purchased about $1800 worth of deck materials. Sent in rebates around June 24 and July 4,2020. Totaling about $150.00. Waited about 6 weeks website stated nothing could be found . Emailed them they responded to wait the full 8 weeks . It has now been 10 weeks for the first one we mailed and website still says nothing can be found. It’s a shame they offer this program for you to go in and spend a lot of money and then can’t give the people what they are owed. I’m waiting for a reply because i want to know what they are going to do about this!!!

    • Marlene September 1, 2020

      I also bought about $500 worth of deck materials, mailed the rebate form and received nothing. It doesn’t show when I track it online either. Very disappointed!

  • Sandra Wisley August 29, 2020

    I mailed a rebate receipt on Jul 2nd 2020 and it still does not show in their system. I have emailed and have received absolutely NO response!!

  • Craig Rasmussen August 29, 2020

    I can’t understand how Menards can get away claiming that they are offering everything “11% off.” There is a distinct difference between a price reduction (percentage or amount off of regular price) and a rebate program. I have NEVER seen a another company offer a rebate program under the guise of a sale. In any other store I have ever shopped that has a sale, the amount or percent off is calculated or applied at checkout. . The customer does nothing, there are no forms to fill out, no deadlines to request the savings, no postage to buy, no waiting for the savings to arrive in the mail, no arguing with the company when it doesn’t, no requirement to return to the store to make any additional purchases in order to realize the savings. When something is on sale, it is on sale. I just got my little rebate check today, and I almost threw it in the trash because on the face, it appeared to be nothing but a postcard ad for kitchen cabinets. Only when I turned it over did I happen to see that the return address was from Rebates International of Elk Mound, WI. There was nothing that indicated it was from Menards, Now think about it — can you imagine any company sending out correspondence to their customers without their name on it? Doesn’t every company want to get their name on as many things as they can. So, why would they hide their rebate check in a postcard self-mailer that doesn’t include their name?? I’m sure that this is exactly what Menards is banking on — that people will mistake their rebate check for a postcard and toss it in the trash (which, I’m willing to bet, it exactly what happened to some of the previous rebates I — or others here on this site — never received.) I think that Menards needs to clean up their act on this game. It’s either a sale price, or it’s not.

  • Aaron Smith August 29, 2020

    My wife and I purchased a large amount for a covered deck. We still have the receipt. We have emailed multiple times and still no reply. Its been almost three months! Called the store, they said they had no way to contact rebate office. I believe this is a lie!

  • Andrea J Ott August 29, 2020

    I received one rebate out of 4 that I sent in — tracking does not work and the amount(s) of what I have received don’t match my purchases either.

  • Thomas Baldes August 29, 2020

    I have several hundred dollars of rebates that I am owed and the tracking system does not function. Shows no record

    • Joan Suter August 29, 2020

      Same here. We have sent in several….nothing and the tracking website says nothing found.

  • T.D. August 28, 2020

    If the purchase or multiple purchases qualify for a rebate the receipt will tell you how much money in a rebate you will receive. Been shopping at Menards and sending in rebates since June 6th 2020 and have not received 1 rebate payment yet.

  • Mary Pettus August 28, 2020

    I purchased appliances totalling over $1600 and was owed 147.00 in rebate dollars. Before that I’m owed another 60 dollars in rebate money. I never had a problem before COVID19. Gonna be shopping at Home Depot.

  • Connie August 28, 2020

    I’ve sent at least 10 rebates in all summer long and have yet to receive a single one back, they’ve been offering 11% off all summer and nothing!!

  • Jim August 28, 2020

    I paid almost $11,000 for decking materials and submitted my 11% rebate so i could get over $1,200 back to use toward patio furniture. It has been 8 weeks and the website still says nothing is found. I will give it another month but then serious action will need to be taken.

  • Abby Clevenger August 28, 2020

    I mailed in my rebates 3 weeks ago, totaling around $30-40. I’ve been checking periodically online to see if it has been received and to see the status. It keeps saying “not found”. After reading what everyone else is going through, I suppose I shouldn’t hold my breath for any rebate money.

  • Susan Geary August 28, 2020

    Sent in rebates totaling close to $800 over 8 weeks ago and website still doesn’t show they’ve been received.

  • Toril Oien August 27, 2020

    I realized this was a scam after sending in rebate receipts twice for a total of $90. I called and talked to the rebate processor and they kept saying they didn’t find it. I’m going to contact the attorney.

  • Lance Wales August 27, 2020

    Yes, just purchased a refrigerator in June for $1700. And a new garage door for $700 in July. Sent in both to get the rebate check and neither one is showing received as we checked their website. We manage to get the rebate certificate for $10 on small purchases but the big amounts seem to disappear.

  • Mike Dryfuse August 27, 2020

    They blaim COVID for everything. Sent my rebate 6-23-2020, $312. Still waiting so I can finish the project. Menards rebate program is a joke. I have missed out on rebates in the past but never got excited because the $ was not worth the excuses of you did this or that wrong and in the trash it goes.

  • Dave Bauer August 27, 2020

    I have sent in numerous rebates. I complete the required forms and send in the rebate receipts. After waiting several months, no rebate check ever arrives. I am currently waiting on a rebate that is over $40.

  • DENISE WOZNIAK August 27, 2020

    I have the same issue where I purchase an air conditioner and I was given the rebate form to fill out by the employees. I filled it out and have the email from them stating that it does not qualify for the 11% rebate. This was purchased in 2016. also since in 2016 you have got to give them your original receipt for mail and rebates I am having issues where I cannot initiate a claim on my protection plan with my pickup receipt with all the same information. I cannot just get the information since it was a closed account. So if this is still going on I would love a reply. They have been doing this for years and never do I see in small print with certain exclusions. aBOUT TIME!!!

  • John Fisher August 27, 2020

    I bought a Whirlpool dishwasher 5/27/2020 with a rebate form sent for $74.28. Now August 28th and no rebate. When I tried to track the rebate, no information found. SCAM??? I will never trust Menards again.

  • Ron Pulda August 26, 2020

    I have sent in several rebates since June and when I check the website, no record of any rebated is shown. This is looking more and more like a scam.

  • Cindy Vang August 25, 2020

    We bought a home this year in April of 2020 and we received our first rebate of 40 dollars. I do frequently shop at Menards, in hopes of receiving all of our rebate. And i mailed in all our rebates in june July and Aug of this month, and and hoping to receive 200 hundred dollars worth. But everyday i check the Mail and nothing. After reading the comments it seems as though We wont be receiving any rebate back at all. I mail them before the mailing date as well. Its been about 3 months now and still no rebate. I retrack my rebate number and it says theres no rebate.

    • Dushyant MEHTA August 26, 2020

      It has been more than two months since I mailed my rebates end of Jun throughout July…many were $10 15 up town $40 …the one I received was for recent lower purchase for about $5…there is no direct contact line..email hasn’t been answered yet

  • Diana Machaj August 25, 2020

    I have multiple rebates that I am yet to receive from Menards and the 6-8 week window has come and gone. I am starting to believe that this truly was a scam to pull you into their store to purchase versus their competitors. I have tried tracking the rebates many times but they have none of them listed as of yet!

  • Thomas Powers August 25, 2020

    11% rebate equals $28.53 purchase made on 10/18/2019. Rebate receipt #7449. Mailed in 10/19/2019. 10 months later have not heard a word. What a scam!!

  • Audra August 25, 2020

    Submitted rebate for doors, have checked website to track rebate. It saying a check was issued 07/11/2020 have yet to receive anything. I also have E-mailed, No response!!!!

    • Dushyant MEHTA August 26, 2020

      It has been more than two months since I mailed my rebates end of Jun throughout July…many were $10 15 up town $40 …the one I received was for recent lower purchase for about $5…there is no direct contact line..email hasn’t been answered yet

  • Jeremy Cromwell August 25, 2020

    Bought a high efficiency washing machine during the 11percent sale and sent in the rebate 8 weeks ago from today. Supposed to be $93 rebate and status shows no rebate coming back to me. What a crock of shit this place is!

  • Scott wilson August 25, 2020

    Purchased a walk in shower kit with doors online 6-24-20. Spent 998.63 downloaded, printed filled out rebate and mailed it in. Rebate was for 92.40
    It’s been 8 weeks still no check.

    Tried tracking the rebate from Rebates International. It says no status results found.

    Looks like it’s time to bring in BBB.
    Menards is running a scam on the 11% rebate.

    If I get my money or not, ethier way I’m never shopping there again Homedepot all the way. I shouldn’t have to chase money that I’m owed from company that uses a fake rebate instead of a sell to get customers.

    F menards.

  • dan schten August 25, 2020

    i purchased items from the three rivers mi. menards. then mail in the rebate, however a few come back.
    the biggest rebates seem to never show up.
    went to the store, guess what. they will not help. wont give you another rebate to send in again.
    the email system is no help what so ever.
    trying to get involved with the class action movement.

  • Jake August 25, 2020

    Menard’s has been terrible with getting my rebates!! I feel like this is a giant scam. I have filled out and sent in tons of receipts, but yet I feel I hardly ever get my rebate payment back. Is someone stealing them out of the mail or are they not getting sent out in the first place? I purchased materials to build a garage nearly 10K spent there and have not seen a rebate.

  • Jake August 25, 2020

    Menard’s has been terrible with getting my rebates!! I feel like this is a giant scam. I have filled out and sent in tons of receipts, but yet I feel I hardly ever get my rebate payment back. Is someone stealing them out of the mail or are they not getting sent out in the first place?

  • Jerry Wagner August 25, 2020

    I too feel their advertised 11% off everything is misleading and fraud. Sometimes the in store rebate works, mostly not. I prefer not to shop there anymore.

  • Adam August 24, 2020

    Total BS this year we spent a lot of money here we put in a new privacy fence over 120ft long, put in my son’s new $3,000 basketball hoop used over 40 bags concrete, new furnace with all new duct work and bought my son new mower, and we just bought 30 5 gallon drums of driveway sealer also bought new chainsaw, gas pressure washer, new led shop lighting . We bought the mower because it had a $40.00 extra rebate with purchase. Total to date we should have had $538 in rebates I got 3 rebates August 1st and they were all for less than $3 each. This happened 3 years ago when I put new roof on house and garage before we moved never saw a dime on rebates for 90 bundles of shingles, 25 sheets plywood, roof paper, nails, vents, drip edge. Tired of being ripped off.

  • Diane August 24, 2020

    I bought cabinets should be getting more than $480 back, I tried tracking it and the reply is no record. It’s been 8 weeks

  • Rhonda August 23, 2020

    I copy all my rebate forms and receipts. I don’ know how they can say a rebate didn’t qualify, when the receipts have a rebate receipt attached at checkout and it shows the amount of the rebate due. I copy the form and the rebate receipts every submission, only takes a second on my computer printer to copy and save them. I haven’t had an issue until this year, then I had to ride them a bit for a $39+ rebate. It took over eight weeks, but I had to fill out the on-line form to get an answer. Have since sent in two more. It is taking at least 8 weeks, or more. I hope the people on this thread aren’t correct about the larger ones. I decided to purchase a stand-by Generator through them on account of the rebate of over $400. I practically had to walk the sales people through the sale though, they knew so little about the products they are selling. I understand it’s a different time now and hope this is just the case of short staff on account of the Covid-19 issues. Though it seems this process would be easiest done with at home workers and their programs. I will be patient, wait my time and see.

  • De Bridges August 23, 2020

    I have been shopping at Menards for a long time, more frequently in the last 2 years.
    I would sporadically have a small rebate. For the most part, I received the small amounts. Even after following the proper redemption procedures, when the rebate amounts submitted were somewhat larger and more frequent, I would not receive them.

    • Augie Zarate August 24, 2020

      exact same experience, have been shopping there for the last 20 yrs and as you said I occasional receive the smaller ones but larger ones they just seem to disappear. I am tracking one now that I sent in on June 18, 2020 and have yet to receive that one back. I have sent other small ones after that date and I have received those. hmmmmmm

  • Matthew Murray August 23, 2020

    I WILL not shop here again till I get my rebate. These crooks should be fined and Even criminal charges brought. I want fkn money

  • Dirk Bantin August 23, 2020

    I am a contractor and spend 10’s of thousands of dollars at Menards each year and count on these rebates but I have not received any of my larger rebate checks this summer. I’ve always said this rebate program is a scam and not the same as actually having real sales that put instant money in your pockets.

  • Les Joseph August 22, 2020

    You can take me off the list. Just received my rebate check today! Hopefully many more people will get theirs!!

  • Big hammer August 22, 2020

    Last 3 months haven’t received one rebate but have sent over 10. Go figure not the first time either built new shop while back with all materials from them on there rebates totally $15k and got back 1 rebate for $24.71 wow.

  • William August 21, 2020

    I’ve always got my rebates in the past but have not received any credits from early June. A clerk at Mennards said they might be 2 months behind.

  • Gail Johnson August 21, 2020

    I have not received my rebates. They claimed they mailed a replacement check.

    Menards needs to set up local rebate centers and stop this fraud. This is false advertising and lying to your customers.

  • Curtis Cunningham August 21, 2020

    Recently sent in a very large amount of receipt purchases and waited the 6 to 8 weeks for processing. Contacted the rebate center to which they ask for the rebate numbers on the receipts I mailed them. I asked how I should go about obtaining new receipts to resend to them. Silence…no response.

  • Cathy August 21, 2020

    We are due 114.04. Same thing-mailed in before June deadline with all paperwork in order. We have consistently gotten our rebates but it seems possibly that this one was ‘too much’? It has been 9-1/2 weeks.

  • Chris Clark August 21, 2020

    I purchased lawn furniture and was due $124.30 rebate. Mailed paperwork middle of June 2020. Before 6/27 deadline. Checked about 8 weeks later and tracking system shows no record of my rebate. Emailed menards customer service on 8/15, they replied that rebate international handles and copied them in. I waited 4 days and replied to all asking for status. Still no further reply to date.

  • Kevin Raymond Hackethal August 20, 2020

    I have submitted several rebates and never got them a very dishonest company

  • Becky August 20, 2020

    Same thing. Building a house. Bought everything from menards. No rebates. Not even on the rebate center website.

  • John W August 20, 2020

    I am due only $65 from two rebates, on rebate should have been about $45 the other about $20.

    All at least 8 to 16 weeks ago. No record in the system they were ever submitted.

    I used to get them but now it seems it is one big scam.

  • antgaucho August 20, 2020

    I bought an expensive flashlight I had been eyeing for a while, because it appeared on display in the store with a $40 (march. credit) rebate. I double-checked the display, got the appropriate rebate form from the desk, mailed it in, waited more than the allotted time, and, nothing. I went to the service desk at the store where I bought it, explained the situation, and they gave me an email address to appeal to. I did that as well, and still nothing. If I ever have to shop at Menards again it will be with a conscious disregard for any rebate hype. And they still owe me $40 merchandise credit. After reading some of the grand larceny victims’ stories here I feel like I’m whining. Still, it’s annoying that I’d rather be able to recommend a store to my friends than have to tell them the executive management is a bunch of crooks.

  • Terry August 20, 2020

    I fear that I have been deceived too. Bought $4000 worth of railing and sent in rebates over 8 weeks ago, but it does not show anything at the rebate site. It looks like Menards is going to be a company that I will never shop at again, and I will tell anyone willing to listen why. I can’t believe that a seemingly reputable company like this would alienate customers by being associated with a fraud like this.

  • Tonya Sifuentes August 20, 2020

    I never received my rebate from my washer and dryer purchase 2 years ago. Now 3 months ago I purchased flooring and have not received a rebate from that either!!!!!!!!

  • Cassandra Hudson August 19, 2020

    I’ve never received any rebates from Menard’s. They say fill out the rebate form and mail it in but haven’t seen anything to date today. Please add me to this

  • Les Joseph August 19, 2020

    Up until this year I haven’t had a problem with receiving my rebate checks from Menards in a timely fashion. Now it seems as if Menards has cancelled it’s issuance of rebate checks. Just speculation, but could it be possible due to these difficult times, that our rebate certificates are never reaching their intended destination?

  • Barb collis August 19, 2020

    waiting on menards rebates for 2 months now, 253.72 plus 114.37.

  • Robert Morrison August 19, 2020

    Hi I to have not received any rebates for over two months so very upset thank u

  • steve August 19, 2020

    I have been mailing rebate forms in since before covid 19 started. i have not recieved anything yet. i am a contractor who remodels homes and thus far have spent nearly $30,000.00 at menards since the start of covid . i have never had a problem before obtaining a rebate, i rely on the rebates to a point to make purchases for future jobs to help keep costs down, like i said never had a problem before, but it has been months and i havnt seen anything yet.

  • Robin martinson August 18, 2020

    Yes I made a purchase of a door, I wrote them twice about not getting rebate, they claimed door was on sale. ( which it wasn’t ). Also experienced not getting rebate. I have to send copies ( so more postage) finally got rebate, but now I have another it’s been over 8 weeks that I have not received, so I will have to send another letter . Frustrating that I have to track, follow up. Thanks

  • Peggy August 18, 2020

    After purchasing an entire kitchen, I’m waiting for over $2000….

  • Paul August 18, 2020

    Over the years I spent thousands and wasted hours filling out rebates and sending them in, they always have some reason for not paying, got tired of playing their games so even though Home Depot is more expensive at least I know I’m getting screwed from the word go and not playing little kid games!

  • Matt August 17, 2020

    Bought a pole barn package specifically at Menards for the 11 percent rebate. 8 weeks have gone by and numerous emails back and forth with rebate international. Rebate International asked if I still had the rebate numbers which are on the part you have to send to them. Um no, I sent it to you. I tried to go in store with my original receipt and was told that I had To deal with Rebate International that Menards customer service had nothing to do with them. What? Only thing they could do is show I returned everything, then re bought everything, then I could send back in and wait 8 more weeks.

  • Lisa August 17, 2020

    Used to get rebate checks, now we’ve missed 3 in a row. Menard’s is clearly using the difficulty of getting rebates to increase their profits.
    GO TO LOWE’S OR HOME DEPOT!

    • Kimberly Sue Erskin August 18, 2020

      I want in on this . I have emailed time and time again with no response . I have over a 1000.00 in rebates I’m waiting on. It’s been since beginning of June. That’s a lot of in store credit for me to just forget about. Please feel free to contact me through email

  • Becky August 17, 2020

    I submitted three rebate forms and rebate receipts and haven’t received any back in the mail. I am frustrated at the entire rebate program.

  • Phil August 17, 2020

    I know I’ve been shorted. Program sucks. Should be able to submit the receipts at the stores.

  • Katrina August 17, 2020

    I’m still waiting for three rebates and as of today I haven’t received one!! So frustrating!!!!!!

  • Randy Leach August 17, 2020

    I bought a garage in a box in June 2020 with a $100.00 rebate plus 11% rebate on all purchases. Mailed the rebate receipt with appropriate form the day of purchase. So far nothing. I emailed the 3rd party rebate “Rebate International” with pictures of the receipts alas well as the rebate form and stamped addressed envelope. Despite the pictures their only response was we have no record of this submission, please wait the full 8 weeks before contacting us again.

  • Jon August 16, 2020

    Through the years, I’ve only received one rebate check ever and I’ve sent many rebate forms in. This year alone I’ve sent 3-4 in and have not received any checks in return.

  • Anoma Eckert August 16, 2020

    I did an online order on 4-20-2020,due to covid. When I went to pick up my order I wanted a receipt so I could send in my rebate for the 11%. Cashier said..No,your “ONLINE” order you have to print off yourself. I stated I do NOT own a printer,so I am here,please give me a receipt for purchase so I can mail in my rebate,which she couldn’t. So I emailed corp… same response,print it off yourself or go to your local library(which is closed due to covid which I pointed out)… this went on for weeks. I even asked,IF I can do an online order,why can’t I do an online rebate?. I finally just hand written it on a piece of paper and mailed it in,explaining I DO NOT OWN A PRINTER! Still no rebate check. The main problem with Menards receipts,YOU MUST PRINT OFF the code at the top of your rebate you send in or you won’t have a way to track it! This should be on both parts,one you keep and one you send in,which it isn’t. I have started to keep records,staple all receipts w/codes for tracking and date sent in. All I know is,the online ordering is more of an issue to me,will NEVER use it again as I lost out on about a $13 rebate check,doesn’t seem like alot but hey.. would buy something I need or using on a project. Over all, I have received all my rebates I have sent in,up until this online order. It does take anywhere from 6 to 8 weeks to receive your rebate checks,another reason to keep GOOD records!

  • Laurie August 15, 2020

    I’ve been sending in this rebate claims for some time. I have received several as sent/requested. I acknowledge my fault in not keeping good records or tracking exactly what I’ve sent until recently. I can’t remember specifics but I’ve started tracking because I KNOW there are various rebate checks I’ve sent to no avail. I’m currently keeping exact records to “watch” my own submissions and the accuracy of this program.

  • Todd Smasal August 15, 2020

    I am new to Menards rebates, but have not gotten anything from them yet. They don’t tell you how to track them. I keep sending them in and nothing.

  • Sally August 15, 2020

    Still waiting for 2 $59 rebates.

  • Annette Arnold August 15, 2020

    We send in 8 rebate receipts in June. Total around 70.00. They don’t show up and also our contact can’t be found.
    Same happened about 4 years ago. Looks like nothing changed.

  • Alice August 15, 2020

    I have never had a problem with Menards rebates. I send in a lot too. I keep track, and make copies of receipts.

  • Sharon Peterson August 15, 2020

    We also have sent in several rebates for which we have not received a penny.

  • John McKinley August 14, 2020

    Submitted six different receipts dated 5/30/20 to 6/17/20 totalling about $385. The receipts can be seen online but no rebates shown.

  • Richard or Sharon Christian August 14, 2020

    We have a 67.00 plus rebate coming from them for items we bought from over 6 weeks ago and have never received the rebate. I am thinking they are scamming people.

  • Paul Federico August 14, 2020

    Third time I sent in large amount for rebates and told they never received them. Total scam.

  • Jules August 13, 2020

    I have never received a rebate and have sent thousands

  • Abel Rivera August 13, 2020

    I’ve been shorted several times.

  • Abel Rivera August 13, 2020

    Its not that they wont send it, they send you amounts that are less than what is listed on the rebate receipt. This is NOT 11% back

  • Wesley Ivy August 13, 2020

    I want all the rebates you owe me

  • John W. Harris August 13, 2020

    Sent in over 20 receipts which amount to more then $1,000.00 and nothing received yet. Nothing posted on line either and the store in Belton MO will not assist you at all. Will not shop their again, I want to join the class action lawsuit.

  • gary hammel August 13, 2020

    Purchased over $3k in materials in June, sent in the rebate forms…still no record of a rebate in their rebate center as of 8/13.

    • gary hammel August 13, 2020

      …actually over $4,500 (closer to $5k). Still waiting for any of the several purchases submitted to score me a rebate.

  • Kris Atman August 13, 2020

    I purchased a wood splitter for $1,200.00 on line and submitted my rebate in early June 2020, no rebate, no record of it, and I can’t get anywhere with the poor customer service. I’ll shop Lowe’s from here out.

  • John MacLeod August 12, 2020

    I haven’t received my rebate

  • Jared August 12, 2020

    I’m glad to see that it’s not just me that hasn’t received my rebates. The rebate program at Menards is garbage. 100 bucks I’ll never see.

  • Nicole kelsey August 12, 2020

    Haven’t received my rebates either. The first one came for a smaller amount. My second one was around 100, still no sign of it online. I think Menard should go to an online rebate submission, if they did that we could at least have proof they received it and just don’t want to pay.

  • Stacy Truax August 12, 2020

    Purchased $2000+ From Menards between June 15 and the first of July. Nothing even shows received when I check the status of my rebates. I mailed each receipt/rebate within a couple days of my purchase’s.

  • Lynne Chang August 12, 2020

    I purchased over $1200 worth of carpet and pad in June 2020. The purchase qualified for 2 rebates — 11% and free carpet pad. Total rebates were supposed to be close to $300. I mailed the properly completed rebate form around June 15, 2020. It still doesn’t show at all on their rebate tracking as of August 12. Not processed, not even received.

  • Diane Buergler August 12, 2020

    Purchased all items for our total kitchen remodel. Sent in 4 rebates at different times. It’s been over 8 weeks since first one. Requested a tracking online. Telling me they have no record of any rebate! So frustrating. Feel like We have been duped.

  • BARBARA S ORTH August 12, 2020

    Have sent in a total of 4 rebates total around 60.00. I have received nothing and the site does not show as processed.

  • Barbara Atkins August 12, 2020

    Yes on July 1 we purchased a garage door for $525. I sent the rebate in the next week. It is not even being processed. I also sent one in recently for a service door and other items. I have received small rebates which equals $15 maybe. Should be receiving about $90 but it is not on the rebate list.

  • ken thomas August 11, 2020

    Sent two in june 2020,have not received,nor do they show up on the rebate tracker.

    • Keith Keplinger August 12, 2020

      Same experience here. I left a message with Rebates International (the company that handles Menard’s rebates) yesterday, but haven’t heard back from them yet.

  • mark varab August 11, 2020

    i have 4 rebates totaling $180 and they do not show online, nor have i gotten a response from the rebate company. i have all my docs still, yet nothing from anyone.

    • mark varab August 11, 2020

      sign me into this suit also please

  • RIck Scott August 11, 2020

    I have also sent in my rebate receipts with the required forms provided by Menards and have not received my rebates, It’s not even showing up through their online rebate tracker. Its not as huge amount but I would still like to receive what was promised.

  • James Petrovish August 11, 2020

    I’ve have sent in several rebates to Menards over the last couple years that amounted to hundreds of dollars. When I logged in Menards website to check the status of the rebate it says that they’ve been issued but I have not been able to redeem any of those that have been issued because I have not received them in the mail. All the rebates that I have sent in have been the same address .I have not moved so it’s not an issue of them not having the correct address.Very disappointing when you think that you’re saving 11% only to find out that you didn’t save a thing. After reading these other comments and the fact that there’s a class action lawsuit , know it comes as no surprise. I will not be giving them any more of my business and I hope there can be some type of retribution for all the people that they have conned.

  • yvonne boudreau August 10, 2020

    Purchased a house full of wood flooring with 11% percent rebate active at time of purchase. two years and still waiting for rebate. local Menards manager ties to help by giving us the rebate office phone number but they will never answer a phone.

    11% discount at Menards is a not to be trusted and a scam.

  • Stephanie Goodnight August 10, 2020

    Weighing in from Kansas City, MO. First time shopper at Menards to focus large purchase timeline to align with rebate. It’s been right at 8 weeks and site does not reflect my rebate (2 submissions) status resulting in ~$1,000 rebate amount. So frustrating can’t reach anyone at the rebate contact info and Menards corporate of absolute no support. Fully support this class action – very improper leaving customers no options. Happy to be added to the list of unsatisfied and very disgruntled customer.

  • Gregory Linscott August 10, 2020

    I went to the Mernards in Mason, Oh. on Saturday to get 4 bags of marble rocks. I asked the employee in building materials was there a reason I wasn’t getting and rebate checks. I brought in all my receipts 18 in all from our outdoor project from March-July. Only one receipt showed I used a rebate check for 16.60, have over $150.00 in rebates still outstanding. The employee in building materials told me that John Mernard was doing a full investigation that postal workers was stealing the forms and rebate checks. I asked an employee at the service desk and he said that wasn’t true and I needed to go online and check my rebates. I had already did that and the employee did not seem to concerned. I will not be going back, terrible customer service.

  • Jill K Patterson August 9, 2020

    Purchased a new washer and dryer last year and have never received the rebate. Still have copies of all my paperwork and receipts but nothing.

  • Jill Patterson August 9, 2020

    Purchased a new washer and dryer last year and have never received the rebate. Still have copies of all my paperwork and receipts but nothing.

  • David Troutman August 9, 2020

    Have also have had issues with not getting rebates on large purchases for a bathroom remodel in the last 6 months. Very frustrating!!

  • Diane Kontar August 9, 2020

    In past years I always did get the Menard’s rebates but nothing this year after sending in many receipts. The online rebate tracking website only shows past years and nothing issued this year 2020. The 11% promotion has been going on for months now so maybe there is a backlog, but no way to check on the status. New system allows combinations of different weeks and maybe they are not able to keep up with the requests or denying them for example if one item was on sale at the time. It was an incentive to shop there, but now I am extremely disappointed that is has become a sham program.

  • Rachel Teague August 8, 2020

    I’ve sent 3 different rebates in last 6 months multiple reciepts each time have never received a dime. I copied some of them. How do I get join in on this???

  • Tassha Dickson August 8, 2020

    Add me please. I’ve sent in almost $300 with of rebates. It’s been 8 weeks and when I try to track it there’s no record.

  • Rafael August 7, 2020

    It’s a scam. I have sent dozens of rebate requests of the years and have never received one sea monkey.

  • Shannon Nelson August 7, 2020

    I’m waiting on about $450 worth of rebates at the moment, the rebate tracker shows nothing, I paid extra at the post office to insure delivery. I’m sick of checking, the only reason we got our fence panels and supplies was
    for this rebate. going on 10 weeks now

  • Kate Roseboom August 7, 2020

    I bought a hot water heater for $1000 at Menards during the rebate offer along with other smaller purchases. I mailed everything together and received the rebate for the smaller items, but did not receive anything back for the hot water heater. Of course, no one at the store in customer service can help in any way and it becomes too big of a hassle to pursue. Sounds like this is common practice for Menards and unfortunate that they are misleading the public.

    • Kristy Cogley August 11, 2020

      Yes we received some but missing our water heater one also and some other ones. Usually we get them but missing the last ones from June 15 mailed out to them. Rebate company I want my darn rebates!!!!!! Or I will stop shopping at menards! Fix the floors issue with all these people!!!!! And me!!!!!

  • Robert Krause August 7, 2020

    I spent almost $9000 on cabinets, sent the receipt and rebate forms in. Can not find any record of the application. Where is my rebate??

  • David Baker August 6, 2020

    how can they even call it a rebate when you have to spend it back at their store. Thats not a rebate that a shell game that the consumer never wins.

    • Bo Cooper August 11, 2020

      On a positive note, after reading these comments I realize I am not alone… I actually spend more time trying to track my rebates than I do actually shopping at Menards. No more money spent with these freaks. I’m going local for home repair items or the other big box places that don’t use an archaic rebate scam system.

  • Lesley H. August 6, 2020

    Same experience as all the others on this thread – sent in rebate information all within the mail in time frame and proper documentation and have not received anything. It is not even showing on their online rebate center. I sent a question in about it because it is beyond the 6 weeks and have not received a response – all this is what prompted me to Google to see if there was anything out there about others with a similar experience.

  • Tom Riddle August 6, 2020

    I took photos of all my rebates and it has been 8 weeks with nothing returned. I contacted Rebate International with no response. Complete fraud.

  • Tracy Kaye August 6, 2020

    Following this lawsuit! I spent over $3,000 in Manards this year alone (2020) and they only gave me a portion of what was owed to me! I took photos of all my receipts for my own records.

  • Lynne August 6, 2020

    I’m waiting on over $300 in rebates!! Same as others, I bought at Menards because of the rebate and if they are getting away with not paying them – I want in on the lawsuit!

  • J Wise August 6, 2020

    I have sent in 8-10 rebates in the last couple of years and have yet to receive anything back. I will definitely be taking photos of my rebates before sending them in. In this day and age, I cannot believe that I have to wait 8 weeks to hear about a letter being received or not. Why is it not an app? Or them sending a text to let you know it’s been processed? Scam scam scam.

  • David Hall August 5, 2020

    This “reduced” rebate total has happened to me more than once. What’s happening? I have all my receipts and check that the rebate amount received is correct. The last rebate amount is wrong again.

  • Doug August 4, 2020

    Since they have gone to a one form for all rebate the last couple of forms I didn’t receive the correct amount back. They have intentionally rebated back less than I should of gotten

  • gwendolyn saddler August 4, 2020

    add me

    • Eduard Naumov August 5, 2020

      I’ve been sending those rebates and never had correct amount sent back
      Two months ago I sent a rebate 11% off and never received my rebate. This rebate program turned into a big scam

  • Hans Mouritzen August 4, 2020

    I have sent in those rebate forms for years and only once have I received a check from them. Here as of lately, I smartened up and took pictures of the discount part of the receipt, the completed envelope and a mailing date. I now have four images of which the oldest is 3 months old. I will be contacting the Minnesota Attorney General tomorrow to file an complaint. This is obviously a fraud and I would love to go after them!!

  • Rose Fogarty August 4, 2020

    I purchased fence panels and the hardware to install it from Menards and spent close to $5,000. I sent in the rebate forms at least 8 weeks ago and they tell me they have no record of them. The only reason I purchased these items from them was because of the rebate. They were also terrible to deal with on the delivery. After confirming delivery from them on the previous Friday, Monday I received a call 10 minutes before they closed informing me that they didn’t have my items in stock and couldn’t deliver the next day. Even though I had received confirmation weeks before that the items had been pulled and were waiting for delivery. Needless to say the store manager got an earful the next morning. When I told him I was going to call the corporate office he said that doesn’t matter because they’re franchises and corporate doesn’t care.

  • John Davies August 3, 2020

    I apply 6 times for rebates never received anything. I got one of the people in customer to fill out and still never received anything. I will not go back.

  • brian d olson August 3, 2020

    I too have been a victim of Menards criminal activities. how and where do I add my name to this class action lawsuit

    • Charles D. Winstead August 4, 2020

      It has been over 2 months an I have not received my 11% Rebate store credit check. This is the second time I’ve sent in for rebates and got back ZERO.

  • Wayne Atkinson August 3, 2020

    We bought 3000 (60 boxes)dollars worth of flooring that was on sale for $10 off per box plus the 11%. We should have received $900 dollars back. Send in on June 9th. The only response we receive is an automated email. There is no number to call. We also bought 4000 in new countertop again still haven’t received that rebate. We have around $1500 dollars owed to us in their rebates they promise.

  • Georgia August 2, 2020

    I bought just over $3,500 worth of composite decking from Menards and mailed in my rebate on June 6 (the last day to mail it in and expecting a nice 11% back). As of August 2, 2020 (8 weeks later) I have still not received my rebate and I have also sent in another rebate in July which I’ve not received back yet either, although that has probably only been about 3-4 weeks ago. I have more receipts to mail in by 8/8/2020 which I will go ahead and do as well. I guess this time I’ll at least take a picture of what I send in.

  • Brandy Hacker August 2, 2020

    I just bought 1100.00 worth of fencing, filled out rebate form, still have not received anything, it’s been approximately six weeks now. This isn’t the first issue I’ve had with the rebate offer. I never received a rebate worth approximately 48.00 as well. I intentionally bought items at Menards for rebate offer.

  • randal holtz August 2, 2020

    This is my most recent clash over rebates with the Elk Mound rebate center who seem to not care what damage they do to the customer service reputation at Menards. Someone needs to take a long hard look at who’s running things at that place.
    To:Support
    Fri, Jul 31 at 5:03 PM
    Why was my rebate lowered to $3.00? I bought $53.22 worth of items. I paid that plus tax with my capital one card. And 11% of $53.22 is $5.84. Your ads and signs on all 3 items advertise 11% back, so I’m confused as to why you cut my rebate. You’re only giving me $3.00 which at 11% equates to my buying only $27.27 worth of merchandise. Hell, the paint was $25.98 by itself. The Cutter backyard bug spray shows $.97 each on website back. And the paper lawn bags show $.26 back each. The Pittsburgh ultra Ext paint shows $2.86 back. That adds to $5.84 not $3.00. Right now you risk losing a customer of over 30 years over $2.84. Not very smart.

  • Eric August 1, 2020

    I have always received my rebates from Menards. The amounts have always been correct. The few times I didn’t I emailed them a copy of the missing rebates and they processed them very quickly. The amounts are adjusted if items were returned. It took about 7 weeks to get the last submittal back but I received the entire amount submitted. Seriously people – make a copy before you mail them. Your stories are sad but I can’t help to think that you are to blame and not the Menards.

    • J wise August 6, 2020

      That’s great that you have received each rebate you sent off, but how is their system so faulty that I have never received any of the 8-10 I’ve sent in two years? Or the many others with the same story on here? I’d it best to make a copy before sending? Yes. But how is their system this broken? I could understand a mess up on one or two, but the USPS is definitely not that unreliable. I’ve never not had my mail make it where it was going before, to my knowledge. This is purposefully deceptive on their behalf. The process could be a smartphone app if they were looking to be efficient and transparent.

  • Bill Blanton August 1, 2020

    I receive rebates for odd amounts that don’t reflect any amount I was due. In May I sent in nine rebates and have received two rebates and they did not match my rebate amounts.

    I have sent two letters to the rebate team and have as yet received no reply. I am now carefully scanning and documenting rebate forms and receipts and may join the class action suit.

    I understand that because of the continued extension of the 11% sales since Covid-19 may cause delays, but that does not explain the discrepancies in amounts actually rebated.

  • A Niebler August 1, 2020

    We made two purchase in July during the 11% rebate sale. We followed all procedures mandated by Menards for the rebate. Our rebate receipt states our rebates should be $23.60 and $11.67. We received rebate checks today for $2.25 and $3.14, No explanation of why there is a reduction in our rebates. No contact number for questions….

  • We Schantz August 1, 2020

    I ordered garage doors 4 April 2020 and mailed in my rebate for $90.09. Haven’t heard anything, went on rebate site and it’s not listed, only small rebates of a couple of dollars I sent in.

  • becky j conard July 31, 2020

    have not received any of my rebates!!!!!!!!!!!!! will shop at lowes and fleet farm from here on out

  • Pat Evangelisti July 31, 2020

    I have dealt with Menards rebates in the past with no problem until,

    I submitted receipts for rebate #553, for $1972.15 and rebate #554 for $177.74. I received a check for $11.26 and a check for 9.87. Does not make sense. I am very disappointed that they have taken advantage of so many people, including myself. Shame on you.. I will now give Lowes my hard earned money..

  • Jeff July 30, 2020

    Out of at least 20 rebates sent in over the years. I might have received 3 or 4 back. I really believe this is one of the most ridiculous Legal scams right out in the open for everyone to see. Save big money at Menards my ass.

  • Bryan Johnson July 30, 2020

    I have purchased nearly $12,000 worth of roofing material, metal roofing, and other tools and supplies from Menards for our business. I chose Menards because of the Rebate and most of the items were advertised at a lower price with the rebate calculated in as then normally do. I received some small rebate coupons earlier in the year before the COVID crisis happened, but since about March, I have not received anything. I continue to send in the forms and receipts and I have a pile of receipts now that I need to send in. Not sure what is going on but I plan to call Menards to find out what they are doing.

  • Ken V July 30, 2020

    This will sound crazy, but I’ve made 22 purchases at Menards since April (building & extending a patio and retaining wall on weekends. Of the 22 purchases, I’ve submitted all of them the same way, and tracked each and every one, but received store rebate checks for only 4 of them. None of the others show up in the online search (including ones from April!). That tells me they process just enough of these to show some evidence of legitimacy, but clearly don’t track them, or look for petty ways to invalidate them that are not shared with the buyer.

    It’s also possible the processing agency is understaffed for the flood of rebates they’ve received since perpetually extending this rebate program — but then they should be honest about the lead time for this. My recollection is prior to Covid, Menards would offer this a few times per year, but since Covid, they keep extending the offer every week! I would have stopped buying from them long ago, but was extending my patio in phases, and needed to use the same pavers. But after this is all done? Never again! It blows my mind that they can get away with this type of deceptive advertising.

  • Dave Ruud July 28, 2020

    I have been submitting receipts/rebate forms for various Menard’s purchases since 3/20 and have received nothing. I have purchased approximately $2500 from Menards. I chose Menards over Home Depot for the 11% rebate. In addition, quality of wood I purchased was of very poor quality. No more Menard’s for me

  • Angel Bonet July 28, 2020

    I finally received my rebate of $53.00. And why the heck would I want to spend it there AGAIN??
    Just give my hard earned money back!

    • chuck September 11, 2020

      when did you submit it?

  • Randy Simpson July 28, 2020

    I have sent in rebate forms on two separate occasions and have not received any rebate or correspondence.

  • Jerry July 28, 2020

    Same as the rest. I followed all instructions and have not received anything. It’s been 2.5 months. And they have no record of my transaction according to the website. They are obviously cheating customers!!!!!!

  • Teresah Schrec July 28, 2020

    I have purchased approx $2000 worth of items and have submitted several rebates forms since the middle of April. None are showing in the track my rebates online, and I have yet to receive any of them. I am about to stop purchasing there, the 11% rebate brings their pricing inline with Lowes the majority of the time. The front desk said rebates international is very backed up, but that doesn’t help me.. Prior to COVID I would receive my rebates within the 6-8 weeks after mailing. Now NONE… not a single one since mid April…

  • Nathan July 28, 2020

    I bought a $4000 Something refrigerator. I mailed in the rebate and I am expecting $400 something back. I went to track and rebate international says they can’t find my rebate. This is the first time that I’ve ever had a problem with the menards rebate so I didn’t think to make a copy. $400 is a lot of money. I’m pretty upset.

  • Rafael F Unda Rivera July 27, 2020

    I sent the rebate form as instructed 3 months ago I got nothing. When asked at the store they told me they do not know anythig about the process. They owe me around 300.

  • vito scavelli July 27, 2020

    i made a purchase two months ago, mailed in for my rebate,never got it, tried to call them ,noway. they have no number to call, so no one to talk to. i tried to email them, can not get in.

  • wendi July 27, 2020

    I too have been bamboozled by this company. I have submitted 2 rebates over 2 months ago and nothing shows up in their system. I have reached out to the BBB for help. We’ll see how that turns out. Probably get the runaround. I’m owed $224.

  • Susan Myres July 27, 2020

    First, I can’t believe a store is allowed to blatantly promote “11% off” when 11% is NOT taken off, but issued in the form of CONDITIONAL merchandise credit with a short window for redemption which requires:

    1) the customer to use (or purchase) an envelope, a stamp a pen, gas to get to the post office, time to get to the post office

    2) Redemption within a very short time window, or is rendered invalid

    3) The proper paperwork

    4) Good faith on the part of the customer, but NO requirement on the part of the company to provide confirmation of receipt

    5) Use of the US MAIL to send out the store credit, which can be easily misplaced or stolen with no recourse for the customer if either happens

    It seems Menards decides IF it will send a store credit, and if it does not, no communication ever happens.

    I have send MORE than 10 of these rebates that I have NEVER received any compensation for.

    Further, 11% savings should be savings, meaning COMPENSATION in the form of MONEY not CREDIT at the store. I feel this is deceptive, misleading and unfair. I am glad someone is standing up to them on this and hope to be a part of it.

  • Michael W Ziethlow July 27, 2020

    It seems like this program is designed for marketing purposes only and never intended to function as a proper “rebate” process. Who uses forms and mail anyway?

    I’ve sent numerous rebate requests over the last couple of months have received nothing. I tried their “tracking” process and nothing from me even appears in their so-called “system”.

    What a scam….they rely on people forgetting and not keeping track for themselves.
    Why not go online like Lowes? Because then they would actually have to pay.

  • john milks July 26, 2020

    I have a complaint about the Menards rebate program. I jumped through all the hoops only to be told the rebate that showed as issued could be reported as lost or stolen(no place on Rebatesinternational to do so). Menards front desk says that it’s only handled through Rebatesinternational and that they have nothing to do with it. Whe the store took my money with promised rebate they became part of the problem. Their system is definitely flawed and I will tell everyone who wants to know.

  • Monte Duncan July 25, 2020

    Menards deceptive practices got me as well. I bought a dishwasher fully expecting cash reimbursement of 11%. I just received this crappy in-store rebate which can only be used in-store. What total crap!! Sue the pants off these jerks!!

  • Sabrina Travis July 24, 2020

    Hi!!! I am having the SAME PROBLEM😩
    I am a contractor, I spend a few grand weekly at menards. My mother does my rebates and she keeps track of every dollar. Every receipt and the date it was sent. I am waiting on THOUSANDS of dollars in rebates that I have not received..
    How can I help??
    Sabrina Travis
    Fencebyknox@gmail.com
    Owner of Knox Fencing and Decks

  • Ed Allen July 24, 2020

    I’ll be shopping at Lowes from now on. I too have not received a rebate from Menards. Lowes deducts military discount on checkout.

  • Brian Roels July 24, 2020

    I to have found Menards rebate to be something far less then honorable I go on line to track my rebate it states it has been mailed that was 30 days ago they don’t respond to emails unfortunately I have mailed in more since will need to boycott menards.

  • Karalyn Friel July 23, 2020

    I have sent multiple rebates in to menards in May and nothing has been processed yet. Scam?

  • Melissa Lippincott July 22, 2020

    They advertise a rebate when actually it is an In Store only merchandise credit check, this is not a rebate. When I shop Lowes and they have their special offers, I receive actual checks in the mail for me to use as I see fit. Not merchandise credits for Lowes. I don’t shop Menards on a regular basis due to this specific issue and the fact they do not recognoize our veterans/military and first responders.

    • Tim Mcphail July 22, 2020

      I too, have been having issues as well with 12% rebates, they are sent, but somehow Never show as processed on the rebate tracker…

      Sadly when I have received a rebate check, the amount is printed out in the open, so anyone can see value and swipe from mail

  • Naomi DeZorzi July 21, 2020

    I also have been waiting for my rebate 0f $111.04 since May 26, 2020. There is a website called Rebates International on which I tracked my rebate. It FINALLY says processed on 7/13/20, but only in the amount of $107.54. I still do not have it. The amount of $111.04 is printed on my REBATE RECEIPT as the rebate amount. If they short change everyone a few dollars, it must surely add up. I also have 3 more rebates in various amounts which I sent in one envelope on June 29, 2020. I know it’s to soon for a rebate ck, but rebates international doesn’t have record of even one of those rebate receipts. I have spent a lot of money at Menards over the years, all new kitchen appliances, all new bathroom appliances, flooring, doors, etc. Rebates used to come much quicker and without the hassle. NOT HAPPY !!!!!

  • Michelle Martin July 20, 2020

    My rebate was around 70 less than it should have been. I called and was told to make copies of everything and send it in again and they would look at it. We’ll see what happens.

  • Katie Bazzelle July 20, 2020

    I did finally recieve my rebates after emailing numerous times. They didn’t even have the larger one of the two on file. The deception for me was the store credit rebate. I was under tge impression that it was a normal cash rebate. Not a store credit that can only be spent at their store. Had I known that I would have never shopped there.

  • Jeffrey F. July 20, 2020

    Same as all of you, Sent in many without receiving a thing in return. Menards knows what they are doing and how people are getting screwed. From the company they use and the postal workers who pocket them before they even get to your mail box. The whole process is a total joke and Menards should be ashamed of themselves!!

  • Alan Cutcher July 20, 2020

    Actually I too have not gotten my rebates in the past with no letter stating why. But, in at least my case I believe they were sent to me but I never received them because of a possibly dishonest postal carrier, sorter or someone else with access to mail. It would be so easy for anyone to snatch the rebate card and use it, after all they are basically a post card with all information visible, and Menards doesn’t ask for ID to match name on rebate card. They need to send them out in an actual envelope so the rebate dollar amount isn’t visible.

    Alan

    • Patrick July 23, 2020

      I have sent in many over the years and 50/50 I receive anything. I have been waiting for months for my rebates now and still nothing. I’ve contacted higher ups and they don’t seem to care.

  • Awill July 19, 2020

    I purchased a lot and sent in many rebates. I thought I would get at least one back. But nothing has come. I found this article by searching the web to see if others experienced the same thing. It seems like a fraud to me.

  • Stephen Roberts July 18, 2020

    Yes unfortunately I am out several hundreds of dollars with this program. I do not trust that this program is legitimate as they tend not to want to honor their customers.

  • Michael Stelzenmuller July 17, 2020

    It is ridiculous in this day and age to not have some sort of online website for customers to access rebate statuses, and to even submit their rebates. We need to move past the gimmicky, “HEY X% OFF JUST MAIL IN THIS REBATE” and then make the redemption process confusing, challenging and unrewarding. That practice is full of distrust, and it doesn’t need to be that way. The customer should only need to show valid proof of purchase of the item to the manufactuer / business offering the rebate. The customer should then be paid out within a few short weeks.

    Hate to say it but HomeDepot does this well. One can login to their rebate site and submit rebates all online and receive mailed gift cards for the rebated amounts within only a couple of weeks (I just did this in fact).

    I do not appreciate seeing advertised low prices from Menards that are only reachable by submitting rebates that will require a long waiting period of silence & possible rejection. This process is terrible with Menards and should be fixed, less your competitors continue to do it right and take your business!

  • Donald Corder July 17, 2020

    So far I am out about $800. My wife sent in the rebates as they said needed to be done and we have not received one red cent. I have sent them emails asking them if this is a scam and that they need to reply. They need to pay back every dollar that they stole from people. If it was one of us would be in jail by now. I would like to be added to the suit also

  • Jeff chess July 17, 2020

    I to have about $120 worth of rebates and received $45-I’m normally a Home Depot person but I wanted the rebate money to purchase other items stuff. I was going to go to the store on the computer and re-print my receipts and try again but now I’m hearing they don’t show the rebate amount on the bottom so now I’m pretty much SOL-I’ll continue to shop at Home Depot.

  • Jon Judkins July 17, 2020

    I would like to be added to the lawsuit as well. I have over 100 dollars of rebate that I’m entitled to per the rules of the program, and have not received anything. Rebates international has my checks showing the amount and the day they were sent, and yet 12 weeks later I have nothing. SCAM!

  • STEPHANIE PEDERSEN July 16, 2020

    I have issues with EVERY SINGLE REBATE that i send in. They don’t want to pay them and don’t send hardly any of them to us and you can only email and never get a response!! I am so tired of this. It is definitely FRAUD and DECEIT

  • Charles Peterson July 16, 2020

    I would like to be added to this list as well. Hundreds of “rebate” dollars never received. Followed instructions, sent in the mail, and no record of rebates in their system. They have you send in the rebate receipt, which has the rebate tracking number on it, therefore, removing any ability to have all the details. When you go to the store to reprint the receipt, the rebate portion is not included. Total misrepresentation and deception to consumers. This is horrible for a company to do this…especially when the world is going through pandemic. Simple solution…give me my 11% off at time of purchase.

  • Dave Craig July 15, 2020

    Purchased SimTek fencing that went on sale, was denied not only sale price but also the 11%. Denied over $360!

  • Lynn Bartol July 15, 2020

    Purchased a rug and never received my rebate of 11 percent. I contacted the rebate both online and phone and got the run around saying I need to put in the rebate number. I have all my receipts but they will not give me my rebate number which I never got that, just all paper work to send in which I did the same day I picked up my rug. They say now they have no purchase in the system. I have the receipt. Fraud all the way!!

  • Geoff B July 15, 2020

    Same here – spent $1500 on new shed and materials. Mailed in rebate and receipt same day on May 27th. No record or processing by Rebate/Menards. Please add me to this so Menards will stop this deceptive practice.

  • John Zelienka July 14, 2020

    On May 2, 2020 I spent $4276.95 and immediately mailed my rebate form in as instructed. It is now July 14, 2020 and have not received my rebate. This is deception pure and simple. I would not have purchased this product if it did not have the 11% rebate attached. I want my money now or I will have lawyers knocking on Menard’s door!

  • David antomori July 13, 2020

    Id liked to be added to the suit as well as iv spent around 1400.00 and have recieved 35.00 of it

  • Pam Stieb July 13, 2020

    We never had issues getting rebates until May 2020. We have submitted several and are not getting anything anymore. I have contacted them as their system states they have no record of my rebate and they say you have to wait the full 8 weeks. I was starting to think our mail carrier was taking our mail but now I believe Menards is just scamming people to get you to purchase with no intensions of sending rebates.

  • Ron L July 12, 2020

    Menards upper management gets rich off the 11% rebates. Some don’t receive rebates and ones that do spend more money at Menards. This a merchandise credit check and should be returned as cash to customer. Most retailers use reward cards for merchandise or cash refund.

  • KD Anderson July 12, 2020

    Sent in 10 receipts totalling just over $30 in rebates, but received a rebate for 4 receipts totalling $9.00. Questioned it, with no concern by Menards. An employee must have needed it more than I do. When I asked Customer Service about it, they pretty much told me that there is no way of tracking it. Holding on to your receipts as proof doesn’t mean that you actually submitted them according to Customer Service.

  • G July 10, 2020

    Enticing people in with rebates or add an overall rebate at 11% and then they have a standard rebate form which was used every purchase was logged sent the information in after three months of waiting still nothing. The defunct other rebate program which at least listed numbers for each rebate could at least track independent problems. But this one stop rebate program systematically takes out portions of your rebate with no way of replying to their demands for individual receipts which aren’t even asked for in the initial purchase. This violates the advertisement that the rebate will be reflective of the purchases made and no receipt is ever asked for. Then upon denial a receiving rebate instead of linking up with their own system which shows the purchases that a customer would made using a certain card which a customer can go in and actually get a receipt for Menards tiresome and unreasonable demands for you to obtain the receipts when one was never asked for to begin with. Menards could have streamline they’re rebate process long ago by crediting a card at the point of purchase either to be used at a future date but this mailing opportunity fails the test a reasonable rebate expectations. Menards should provide an opportunity to turn it in at the actual store as well or have an automated site let you key in each rebate like other stores do as a matter of fact I’ve gotten back my 11% from Home Depot that mirrors Menards and they simply use an automated system which is ironic because the only reason Home Depot does it is to keep up the competition I Menards isn’t even sending back any rebates.

  • ROBERT BURGH July 9, 2020

    I WOULD LIKE TO BE ADDED AS WELL. I HAVE SPENT IN EXCESS OF $20,000 IN THE LAST 4 MONTHS AND HAVE NOT RECEIVED ANYTHING FROM MENARDS OR REBATES INTERNATIONAL

  • Kelly Hartnagel July 9, 2020

    Can you add us to your suit? We have spent well over $3000 this spring and have mailed in all our receipts. Nothing. We WILL be shopping at Lowe’s from now on. My husband is a veteran, and Lowe’s gives vets 10% off AT THE TIME OF PURCHASE. We were going to use the rebates to finish a kitchen project, but it looks like we likely won’t receive them.

  • Suzanne Today July 8, 2020

    I believe Menards uses false advertising as in their ads they publish 11% off everything. Yet, when u make a purchase, you dont get 11%. Secondly, they advertise the 11% off price on an item, wrong! You never get the discount on an item you are purchasing so how can they advertise that price?! The only way you get 11% is if you purchase another item after you receive your rebate. They cannot advertise a discounted price online or in ads, as they dont give that price.

    • tom L brickley July 17, 2020

      I agree. Their advertising is misleading and deceptive. i have asked for 11% off an item upon checking out. No way says the cashier and she also states, they get many complaints about this illegal way of doing business. They probably go back after the manufacturer or distributor to collect from them any 11% they may have given a consumer in the form of a rebate. This is a dirty way of doing busines, and it must be awful profitable, as they run this promo about 30 times a year. Come on FTC, do your job. Fine them and tell them “no more”.

  • Joanna Junod July 7, 2020

    We are also building a house and have bought thousands of dollars of merchandise because of the 11% incentive. The Menards store is 30 minutes for our town and we have a Lowes in our town. We thought it would be profitable to drive the 30 minutes to get the rebates. There is absolutely no wording anywhere about sale items. In fact the 11% signs are all over the store above every item even if on sale. I track my rebate and it shows I have no sent any in when in fact I have sent hundreds of dollars of rebates in starting over two months ago. Very disappointing and fraudulant on the Menards corporation.

  • Todd Anderson July 7, 2020

    We are building a new home and have made many purchases. Every on eof the rebates we have sent in it has been a disaster. We sent in several receipts in late May 2020, the rebate center has no record of them being received. Now we are attempting to send in on for a purchase of $5300, the original receipt was accidentally ran through the wash and the store is “unable” to print another. They say we can make a note on a re-print and we will receive the rebate. So far in the last year we have been duped out of about $3000 in rebates. We are about halfway through building our new house and I will not spend another dime in this crooked, scamming store. I will drive 3 hours to another town. Please add me to this class action suit so I can attempt to recover my money Menards promised to give me back.

  • Lisa July 6, 2020

    I’m a designer and recently moved from Minneapolis to Milwaukee just before the Covid pandemic. In the process of moving my business and starting a new construction project, my file of Menards receipts were lost. I was holding on to them to get a lump store credit when I needed it. I called and asked what I could do to research and re-find my rebate receipts, willing to do whatever work possible so that they wouldn’t have to, especially since my Interior Design business has been hit HARD from Covid shutdown. They just said no… this is a huge hit for me during the worst possible time. Especially from an “essential” company that remained open and made plenty of money during the shutdown. Incredibly disappointing and unethical.

  • Judy Norris July 4, 2020

    Please add me to this suit. I bought a shower on sale and even spoke to someone at Menards. After sending in the info twice I received a letter stating that it was not eligible for the rebate. No word at all before that. This is almost $25.

  • Justin Dufoe July 3, 2020

    Still waiting on multiple rebates . Totaling more than $500 in all. Been about 8 weeks now. Recieved a couple for 23$ and 32$ and those were within a week of the others. Thinking I won’t get the m now

  • Stephanie Kulpa July 2, 2020

    I sent in a rebate in mid May amount back should of been over $100. I have nothing. Never once had a problem til now. Was excited and bought a stove while during 11% rebate. Very disappointing.

    • Mel July 3, 2020

      You may still get something. Mine took over 8 weeks. But I was supposed to get $127 and I got 124. I made copies of everything so I could compare. Its a shortage of just under $3.00 but imagine 1000 people with the same issue. Thats a lot of money they keep from customers.

  • Marian Sisneros July 1, 2020

    I’ve tried the tracking system and it says both of my submissions are invalid codes. I’ve emailed Menards to question this, but more importantly to get some assurance the 5 receipts I am about to submit, for over $200, will be honored. No response. So I will send the request registered mail, at my expense, which will only prove I mailed something, not prove I complied with all the BS correctly. This system sucks – Menards is kind of the only game in town here, though. And, please, no more passes on customer service because of Covid; if they’re equipped to take my hard-to-come-by money, they can designate staff to follow through with everything they owe the customer.

  • Lori July 1, 2020

    We have 3 rebates we are waiting on Totaling around 100.00 but the system states they do not have any info even though rebates for 2.15 cents came🤷‍♀️ It’s sad if we never get them

  • Rene Smith June 30, 2020

    I have had only 1 rebate come back, out of 6 that I’ve sent in over the last 5 years. The one that was returned was for about $11, it was a postcard with amount of credit on the back in plain sight. It was also mailed in with another rebate that should have been for about $200, for a bathroom remodel and also built a deck and never received 3 of them, worth almost $300. It’s such a scam and total waste of time!

  • Jennifer lee June 29, 2020

    I am currently wairing on a rebate that i submitted i. APRIL 2020. I have contacted rebate international via email (this is all that is offered) more than oce with no response. I have accumulative rebate(3 different) of over $513! Never had this issue with smaller amounts. Becoming very skeptical!

  • Ann Bell June 29, 2020

    I have always filled out rebate forms and have never received a rebate from Menards. Shameful. I will stop shopping there. They just use that to bait you into coming to their store and buying something. It’s just bait.

    • Greg Stockert July 3, 2020

      One thing that I have noticed is that the rebate “check” doesn’t look much like a check. Looks more like a junk mail postcard. Not even sure it says Menards on it.

  • reginald D mcclain June 29, 2020

    I submitted my rebates for two purchases and submitted the rebate on May 15, 2020. To date, I have received nothing. I have used the tracking tool and I continue to get

    “No status results were found matching your search criteria. Please verify the information entered is correct.

    If the information entered is correct, either we did not receive your rebate, it is in the process of being entered in our systems, or it is more than two years old. See the FAQs page for more information.

    If you feel you have a problem with your rebate, please contact customer service.”

    I have reached out to Menard’s for status update…awaiting a response.

  • Roger June 29, 2020

    I’ve been buying at Menards and using their rebate system for several years now. I have never had an issue. Always got the rebate. I used to think it was a little weird that they came out on a post card that was exposed, with the value printed. I think some of those may have not made it to the customer. Mine always did. Now at least they are on a folded sealed card so you have to open it to see what it is.

  • Chester June 28, 2020

    These rebates are a TOTAL SCAM! No where on the Menards website does it state you will receive your eleven percent rebate in the form of an in store coupon. It’s not until you purchase and fill out the rebate form that they hit you with the fine print “in stores only”. Alot of good that does someone out of state ordering from Menards.com. What a bunch of crooks! I hope it costs Menards tons of money to fight this.

  • Brenda Whetstone June 27, 2020

    I bought a 6×5 Everette Outdoor Storage building on sale April 15th, 2020 at Menards. At the bottom of my receipt they had a rebate and the people at the store told me to fill it out and send it in and I would get a rebate in the mail.
    Idid all that and sent it in to the address on the rebate paper maybe a day or two later. It is now June 27th and I haven’t received anything.
    The website doesn’t show any tracking of the purchase so…..VERY disappointing!

    • Bruce June 28, 2020

      6 to 8 weeks

  • LaQuerrie Hooper June 24, 2020

    Wow reading these comments and I am starting to wonder if I will get my rebate back. I sent in my rebate form via CERTIFIED MAIL on May 21, 2020. The Rebate Center received it on May 26, 2020. Someone signed for it because I received the return receipt for the mail. Not much I’m due back ($49.75). However I know of everyone’s frustration because it will have been 4 weeks and nothing shows on their rebate status tracker as receiving, processing or anything else for that matter. I’ll wait the additional 4 weeks and see what happens. If I don’t receive anything back then I will escalate to the next level.

  • Mronald Vaughn June 22, 2020

    I have always gotten my rebates from Menards, untill this year, I have sent in two different rebates and haven’t heard from them. Has it become a scam now. You spend your money and they keep the rebate too.

  • Geoff Boltach June 22, 2020

    I purchased a shed and all materials – qualified for 11% rebate for $150. I printed and sent in rebate to PO Box and then followed up but nothing. I put number in website and no record of processing yet and sent email and received reply – wait 6 to 8 weeks for processing. It has been that and no word.

  • Harold Dellenbach June 21, 2020

    Menerds is a con! No sale ad just 11% since viruses 🦠 then they jack prices up ! Won’t go there again back to home depot and Lowe’s ! They send rebate in a envelope that looks like junk mail very deceitful tactics! Spent thousands of dollars 💵 there! No more !

  • Donald Strong June 21, 2020

    Jumped thru all of Menard’s rebate hoops haven’t heard or seen a rebate. Never shop there again

  • Daniel Z Lupinski June 20, 2020

    One of my biggest complaints is that they send the rebate in a close post card that looks like an advertisement. Fortunately, the card was about decking and I threw it in my important papers box thinking it was an advertisement that I might use later when I worked on my decking. Not knowing that inside was the $750 rebate on $6,000 of windows I recently purchased. Fortunately, when I received my second rebate post card….as I was watching the mail like a hawk for the first big one….I saw the post card advertisement and realized it opened up…. I saw that inside it was my second rebate….I freaked out thinking I might have thrown out the first one. Luckily the first one had a picture of decking on it ….and I had saved it in my box not even knowing that there was a rebate of $750 inside. This in itself is a VERY DECEPTIVE practice. The rebate allowance should come in an official looking envelope so it doesn’t get missed….not an advertisement post card! I think this is intentional….so that they get thrown out in junk mail. If the card didn’t have a picture of decking on it….and if I had not been anticipating redoing my deck…it would have been tossed out with the other junk mail!….and I would have lost $750!

    • Greg Stockert July 3, 2020

      Completely agree. I’ve never bought anything that expensive from Menards, but still mail in the rebates. I’m certain I’ve thrown a few of those junk mail postcards in the trash over the years. After waiting 6 or 8 weeks I just didn’t put 2 and two together. They need to go electronic, encourage people to get a “BIG” card and even if you don’t ever charge anything on it they could add your rebate to that. Probably a win-win for everyone.

  • Patricia Polderdyke June 19, 2020

    Please add me!
    We recently made a purchase for over $600 at Menards during an 11% cash back rebate. When I received our rebate it was for $6.40 that does not equal 11% of over $600. I’ve contacted the rebate company and have asked why I did not receive my rebate for my $600 purchase and inform them that I do still have my receipts. I also told them that I am contemplating on not ever shopping there again but I definitely will not refer anyone ever again to them. I feel like they have screwed me out of more rebate money than I can count and I really feel like it is a way to scam on people just to get more business.

  • H kiiski June 19, 2020

    they have shorted me many times for various reasons and not sent a few big ones until I complained to the rebates international site, I copy every receipt before I sent them.

    I do agree they make it a circus to send these things in and then deny them.

  • Steve H. June 19, 2020

    Every time I’ve ever filled out and sent in a rebate form, I have received my rebate. I keep a copy of the form, receipt(s) and front of envelope, just in case. My wife and I built a house and used quite a bit of material from Menards, purchasing during the rebate period so that we could use the rebate to purchase more items (sometimes during another 11% sale). I think the program is fine, I have no issues with it.

  • Daniel June 17, 2020

    Iv been waiting 3 months for my $10 voucher. The whole program is BS. They act like they are giving you cash back when it’s a store voucher. Also it pisses me off when you make small purchases for a few bucks with a small rebate that you have to pay for a stamp. Makes it not worth it.

  • JJ June 17, 2020

    This 11% SCAM has been going on for years if not decades. And details about who,what,when, where, how and sometimes why people continue to go there and purchase items believing their saving 11% on their purchases, is beyond me. I understand the complaint here is pointed toward people not receiving their rebate check. Sorry I for one have never had that problem. Trust me , persistence pays. I think the bottom line here is the term “saving money” or “save 11%”. It was changed to 11% off everything with the rebate explanation displayed in writing and not actual spoken words. Another advertising ploy. Cant really blame Menards. What they do is legal. (Just my opinion) But the wording or lack of detailed wording which is not required is typical in any advertisement where a company wants you to purchase their product(s). What I do have an issue with is, look up the word savings in the dictionary, and you will see other words like reduction. Well there is no cost reduction in savings when it has to be spent again. No I’m not an attorney or well educated law student…(though I play one on TV)… just someone who had a few minutes to sit here and make someone think and smile.

    • KB June 21, 2020

      I used to like the 11% off “sales”, but now it is every week ( for the past month or so). Used to be about once a quarter. How is this a sale, if they do it every week? Why not just lower your prices by 11%? I know there used to be a law that made it illegal to have the same sale every week, as it was considered deceptive since more than likely, the prices were hiked up, and then advertised as a sale to get the regular price. I can’t seem to find that law anywhere online, but I imagine this doesn’t fall under it because of the way they have it set up as a rebate. I for one would like them to go back to more of the actual sales flyers where you get the discount on the spot. Having to keep track of deadline dates continuously gets old. And as someone stated previously, sometimes the purchases are so small, they aren’t worth sending in, due to postage. This is great for contractors, who basically get to charge full price to their customers, and then get the rebates for themselves. Would be nice if they passed that on to their customers, who are actually paying for the materials used by the contractors.

  • Jeffrey Lewis June 17, 2020

    SAME ISSUE…….FILLED OUT FORM, ATTACHED REBATE RECEIPT FOR OVER $100 IN REBATE, PLACED IN MAIL WITHIN SEVERAL DAYS AFTER PURCHASE….JUST CHECKED OVER A MONTH LATER….NO RECORD! I MAY JUST SUE THEM MYSELF.

  • Charley June 16, 2020

    same issue as so many others…..Menards purposefully does not honor its rebates and they hope by requiring 6-8 weeks (come on —- that is a ridiculous amount of time!!!) that people will forget about the rebates.

    ALSO…..and something that should be included in the lawsuit…..the rebate is actually NOTHING more than a VOUCHER…..as the “rebate” if you ever get it, has to be spent in the store…..they give you a discount supposedly for shopping there….but then make you spend the money in their store so ACTUALLY….. once they get your money …. you arent getting it back!!

  • Douglas E Baker June 16, 2020

    It has been the 6-8 weeks for me and still waiting on my rebates. $250.00 dollars worth.
    That is why I went there and spent so much money.
    Website doesn’t even show processing. No way to track

  • James C Goossen June 15, 2020

    Menards repeatly never reimburses the advertised tv 11% I want them fried! Its called FALSE advertising and most of the poor quality things they sell is garbage China liberal SHIT!

  • Michael Amburgey June 15, 2020

    My rebate is over $120. I filled it out by hand and send the original receipt. That was weeks ago, i just tried to track it, and to my surprise (not really) there is no record of my rebate. SCAM.

  • Roger Heflin June 13, 2020

    I agree it’s kind of a hoax. They rarely have anything on sale except the 11% sale, which is nothing. Most places that have items on sale are more then 11%. Then you have to use your rebate on their items. I guess you could wait until there is another so called sale to use your rebate. They don’t know what a sale is. I think they should be on radar for fraud.

  • Diana Hevel June 12, 2020

    I have been waiting for weeks for some of my rebates and am wondering if this has become a scam!

  • MITCH HOFFART June 4, 2020

    I always fill out there little rebate stuff and then I put in a reminder 12 weeks later on my personal calendar to follow up. Of the dozens of rebates I’ve applied for over the decades, I’ve only received a rebate check once. TOTAL SCAM.

  • TAMMY HORTON June 2, 2020

    Going thru this right now, they say i never filed one..

  • Mmh May 29, 2020

    It’s very deceptive program, designed to promise but not pay to consumer,. Requires you to spend money and time on mailing, no online submission, no tracking and even if you receive some lump sum, it’s not actual rebate payment, it’s a discount on future purchases, so the rebate is NOT valid until you make a purchase, even though the promise was to rebate on past purchase,

  • Tom Day May 28, 2020

    Likewise, the last several 11% rebate forms I’ve sent in have not even been entered in their tracking system.

  • Ryan Clanton May 24, 2020

    The rebates are not sent in envelopes. Theyre just rebate slips with the dollar amount printed on them- easily stolen by mail carriers as theyre just as good as cash and useable by anyone. Terrible rebate program. Not well thought out at all.

  • Joy May 21, 2020

    I have sent in numerous rebates and never received anything back from Menard’s. I now do my shopping at Lowe’s or Home Depot.

  • Travis Long May 20, 2020

    I spent over $4500 on roofing materials during the 11% program and have not received my rebate!

  • Kathryn Stough-Shields May 18, 2020

    Add me over their deceptive practices

    • Denise May 21, 2020

      I copy my rebate form and my receipts before I mail them in. I keep the copies until I get my rebate.

  • DEBRA HAAG May 15, 2020

    I have received the smaller dollar amount rebates, but the most recent rebate submitted in February for $50 has not arrived. Happy to join the club!

  • kenneth Pastoor May 12, 2020

    All this talk is all bullshit. All these people are not informed or ignorant. I have always got my money back. In fact the 11% rebate will also be honored for purchases going back two weeks. Read people. The real suckers are the people that can not read the terms. As in all things be informed and follow the rules . Document your transactions and . The real savings come when you use your 11% rebate in the future on clearence items and and a future 11% on a 11% rebate.

  • steve May 12, 2020

    How do I join the class action suit?

  • judy norris May 10, 2020

    Please add me. I have the original submission and was denied for the reason stated above. tonesbass@hotmail.com

  • LORENA GROVE May 8, 2020

    I also am owed several hundred in rebates. Add me to the list

  • Sean Smith May 8, 2020

    I submitted a Menards rebate in the past that I never received.

  • Dorothym May 7, 2020

    I have mailed in several rebates and never get them back when you check on them Menards says they have no record of them

  • Randy Dusing May 5, 2020

    I have to agree with the deceptive practice of Menards. I went to Menards.com to purchase some items. The ad you immediately see is 11% back with your purchase this week. After making my purchase I downloaded the receipt where it says online orders not valid for rebate submission. This is horribly deceptive and just plain wrong.

  • Becky May 4, 2020

    I spent a lot of money on deck building materials. I only bought at Menards because of the rebate as I have a local Lowes. Because they adjusted the price 55.00 I got no rebate for the remainder of the $1100.00. I emailed them several times and they made an excuse. I am not happy.

  • John Kershner May 3, 2020

    I lost the receipt for lamps I purchased, they will not print another that includes the rebate information. One more way the rob you.

  • Judy Robers April 30, 2020

    Please add me! We purchased shingles that would’ve given our small business a nice rebate…..however after checking on its whereabouts, we were told that the shingles were ‘on sale’ (which it didn’t appear that they were) so, no rebate. Also, since I was on there, I checked another 11% batch and found the larger number $94.58, was issued for a lesser amount. Wonder how many others we have been scammed out of:(

  • Mike H April 24, 2020

    What is even more deceptive about that program is that item pricing online shows the rebate as a discount on that item. But if you buy it, you pay full price. Since the buyer does not get a cash rebate, the price of that particular item for that particular purchase is NOT discounted at all. If you apply for and get the rebate, it only applies to a FUTURE purchase. So it is, IMO, false advertising that they show items being purchased during the rebate program as having a reduced price.

    I tried to cut and paste in an example, but it wouldn’t do it on this form. But all anyone needs to do is go to Menards.com and look at advertised pricing of items whenever the rebate program is in effect.

  • Robert Clemen April 20, 2020

    I am owed $164.78. I properly and promtly sent in the reciept and form required on 11-18-2019 I never recieved check. Last month I tried to follow up and sent email to rebates international – no reply.
    Now they no longer even recognize my rebate number so it cannot be tracked. HELP!

  • Robert Clemen April 20, 2020

    I am owed $164.78. I properly and promtly sent in the reciept and form required on 11-18-2019 I never recieved check. Last month I tried to follow up and sent email to rebates international – no reply.
    Now they no longer even recognize my rebate number so it cannot be tracked. HELP!

  • Daniel Carlson April 20, 2020

    The REAL issue here is that it’s not a real rebate. Yes, they may not guarantee every customer gets the rebate, but even the customers that do get it, they’re forced to use it at Menards since it’s not actual cash, but a credit usable only at Menards.

    I think this is the greater deceptive practice. If they’re going to offer a “rebate” or a promotion, then truly make it a rebate! Send me a real check in the mail or just take the promotional credit at the register. Some of us shop at Menards maybe once or twice a year, and these mailed-out store credits they call “rebates” are useless.

  • Adam April 18, 2020

    Add me please. $1000 in rebates never received any type of response, unacceptable!

  • Xavier April 15, 2020

    Add me

  • Margaret Zeaiter April 8, 2020

    Wow! I’ve sent these in and not received my rebates! What a scam!

  • Vivian Parsons April 5, 2020

    Add me

  • Tek Osborn April 1, 2020

    I purchased paint for my whole house couple years ago and some lighting fixtures. Never saw on cent of my rebate. I sent in receipt the same day I made the purchases. Lesson learned.

  • Bonnie March 25, 2020

    I would like to be added to the list at well please. Thank you.

  • Kathleen Freitag March 25, 2020

    I love Menards and spend thousands of dollars there each year. I started to photo copy all rebates I send in and check them off when I receive them. I did notice ones that never came. A few years back, the rebates were just a post card and I’m sure MANY were stolen as the rebate amount was visible to anyone and they never asked for Id to use them, you just had to sign them. In fact a client did not receive a rebate of around $300.00 and insinuated that I did not send it in or kept it, I sent her the money and I NEVER received the rebate, as I had it sent to HER address. It was not worth fighting with her as I was being accused. That was when I started copying all my rebates I submit.

  • Annette Romero March 23, 2020

    Please add me.

  • Jeny Cooper March 15, 2020

    Li guess the rebates I thought were lost in the mail, really were not. Plz add me.

  • June Skinner March 15, 2020

    Wow now I know why I haven’t received mine. Add me please this is false advertising,

  • Tawana F Ingram March 14, 2020

    add me

  • Felicia R Reddick March 13, 2020

    add me in

  • Tom March 13, 2020

    Yes this happened to me, for a rebate valued over $100. Followed the instructions, mailed it in and never got anything back. Such a scam to wait 3 months for a check to arrive in the mail only to never receive it.

  • Timothy Hill March 5, 2020

    Ade me to the list as well, I’ve sent many rebates in but havent received the rebate checks.

  • gwendolyn saddler March 3, 2020

    Please add me

  • Carl Baltes March 3, 2020

    They never sent my rebates just recently. You can’t provide original receipts because you have to send those in. It’s a total scam.

    • Roger March 29, 2020

      I photocopy my receipt now. Every since I asked about one (sent copy) they don’t send rebates.

  • LINDA CURRY March 2, 2020

    I WAS SHORTED OVER 50 DOLLARS ON THIS LAST REBATE. I TOOK PHOTOS OF THE REBATE RECEIPTS THIS TIME.

  • Dale Chester March 2, 2020

    Add me please

  • Nate March 1, 2020

    I am constantly shorted on my rebate amounts, or don’t receive them at all. I have been in contact via email, and they always ask me to send the original documents, which is impossible because they were already sent. It is obviously not a legitimate rebate program.

  • Sidney Armstrong March 1, 2020

    Purchased products but never received the rebates…please add me.

  • Mrs Frederick Piekos February 27, 2020

    I believe it is a deceptive practice because you do not get the 11% off as they advertise. Even if it WAS a rebate you would get that money back in a check. But instead you get 11% credit toward “future” purchases. I’d like to buy flooring but I want the 11% off of it NOT off my next purchase! My husband buys a huge amount of products from Menards and we have been discussing how this deceived the Menards customers even if you get the card with credit to put toward the next purchase. Please stop and just put things on sale!!

  • David Mitchell February 26, 2020

    I’ve never had a rebate problem. I always make a copy of everything in case an in case occurs but it never has. I have received a few hundred dollars in rebates.

  • Vance Shearer February 26, 2020

    Just purchased $200 tool. This isn’t a rebate by definition. Says if I file for rebate I am unable to join suit. Want to join suit since closest store is 300 miles away.

  • Ercella February 26, 2020

    I never received mine back last summer, I bought laminate flooring as well as everything needed to lay the flooring down, I recall having 3 different item’s that was eligable for the 11% rebate, an then I’m pretty sure there was 1 other time I had an 11% rebate but can’t remember for what or even if i still have that receipt, but anyways all the proper forms as well as copy of receipt was sent to them, an I never received anything either.. should have just bought the flooring at Lowe’s as they had a a sale on flooring too, but Menards was better..

  • Russ Widi February 25, 2020

    Add me please.

  • Jason Burke February 24, 2020

    Yep, same here. The rebate center says “issued” but never got anything in the mail.

  • Bobbi Galvin February 18, 2020

    I thought I was doing something wrong when filling out these rebates, so I was interested in reading these comments. I have not received about $120 over the last year or so.
    I just recently tossed all of my copied receipts.

  • Lori Wenz sterling February 17, 2020

    Yes ,I shopped At Menards but we had the same problem of purchasing items, mailing them in , & not receiving the rebates.After you send your receipts in ,the refunds don’t come in a envelope .They come in a postcard in the mail , & the store don’t ask for ID at the check-out. So anybody can cash those rebates .

  • Rich February 17, 2020

    Lose track of rebates I have sent in…feel like I missed a few of them but think I got most of them

  • Martin February 17, 2020

    I get my rebates without problems and had spend several thousand dollars during those 11% days. I usually shop during those days to save money in future purchases.

  • Chris Hutchcroft February 17, 2020

    Please add me. I never received my rebate of over 400 back from 2017

  • RD February 16, 2020

    please add me. I have been waiting for several rebate check from late summer.

  • Natalie Mills February 16, 2020

    add me

  • Jennifer Morgan February 16, 2020

    Please add me, thank you

  • Pam Meissner February 16, 2020

    I also shop Menards ALL the time, sometimes I buy extra because of the 11% rebate, there have been a few times I have not received my rebate, but never thought much of it, but now to see this, I am upset

  • Patrick Galuski February 16, 2020

    Similar issues as stated above

  • Marsha black February 16, 2020

    We purchased thousands of dollars thru menards and never got rebates between my husbands business, a complete home remodel, new washer and dryer, we complained several times all we was told was come back talk to another manager then it was past the time I sent so many in never getting anything.

  • Julia February 16, 2020

    Rebates are sent as postcards…. which is like a free coupon to shop at Menards. There is no issue name confirm at time of purchase, so anyone can use the rebate value. Postcards are like open air conversations and public to anyone who has access to your mail delivery. It also takes 2 months to receive the rebate assuming their process works correctly. After using or attempting to use the Menards rebate program for years, I would have to say, in my opinion, the whole process is designed with planned flaws to the advantage of the retailer.

  • Robert February 16, 2020

    Was told that rebate check us tough to receive due to the means of delivery packaging.
    The rebate check is made to resemble junk mail.

  • Kim Campbell February 15, 2020

    I have sent in Rebates and not received them.

  • Vera Leftridge February 15, 2020

    Add me

  • Mike Sandau February 15, 2020

    Send in the rebate form with requested documentation and wait and never get the rebate.
    Contact them and it does as good as talking to yourself because you’re not going to get an answer.
    So I quit shopping there

  • Doris Fredendall February 15, 2020

    Don’t even know how many rebates we have not received. Wait is so long I tend to forget. I can go over receipts.

  • Nell February 15, 2020

    I have always felt that the Menards rebate program rates right up there with the “company stores” of the coal mine camp towns back in the early days. Coal companies built towns around their coal company plus they issued miners pay in the form of “company credits” that could only be used at the coal company general store. Not cash or check, but rather a credit that could ONLY be used to pay debts to the coal company. The coal company owned your house and the food and supplies you bought at the store so really you just owed your whole pay back to the coal company. That is what Menards rebate program is you “earn” the rebate, but it only good at Menards. If I earn a rebate of MY money, I want to be able to use my rebate how and where I wish, and Menards does not have everything I need so I infrequently visit their store and usually by the time I do, the rebate has expired.

  • Dee Hansen February 15, 2020

    I have always diligently followed all the rebate rules, and yet I’ve not received a number of rather large rebate amounts. Sometimes they adjust the amount, most often the rebate check is sent after a great time lapse, and other times the rebate is not sent at all! Very frustrating!

  • James A Stickann February 15, 2020

    Menards rebates and discounts constitute a fraud on the public. And I have been stupid enough to keep using them. Four strikes and I am out. Please add me.

  • Tina Eskelin February 15, 2020

    This practice infuriates me! I have NEVER received a rebate and when they are confronted they talk in circles. Please add me!

  • Cindy Bohlsen February 15, 2020

    Some, not all. Still try. Feel like it is a bonus when it works.

  • Pamela S Stangl February 15, 2020

    Have received some but not all. Dont get full rebate promised. Always less than what should be getting.

  • David Hykes February 15, 2020

    Have received some but not all rebates.

  • Nancy Samec February 15, 2020

    Happens all the time! I call and complain and nothing happens.

  • Collene Martin February 15, 2020

    never received a number of rebates or the total amount was not given that I sent in for. Also on returns they gave me the price of the item returned less the 11% – even though the rebate was still attached to receipt and not sent in.

  • Andrew Bates February 15, 2020

    Add me. Same problems! Sick o it!

  • David H. And Penny M. February 14, 2020

    We have only gotten at lease two or three rebates only and never in proper time plus they do not really give you a rebate when ever you get the rebate in the mail you have to always use it back at the store they never give you any real money back at all I thought that a rebate is money back and that you don’t have to use the rebate at one of their stores or you don’t get the rebate money back at all period ! There have been many rebates we didn’t get back at all period

  • Larissa Malyj February 14, 2020

    Add me laura@malyj.com

  • Jamie February 14, 2020

    They refused to issue a rebate for a $600 air conditioner purchased on a menards card.

  • Sherry Cosgrove February 14, 2020

    Add me. I have only gotten maybe 50% of the rebates I have sent in

  • Geniece February 14, 2020

    Add me

  • Barb Turnbough February 14, 2020

    Please add me

  • nancy manuel February 14, 2020

    have not had a problem with rebates. One of the reasons I shop there is the rebates. I like Menards. I have walked around looking for help at the other stores and found no one to help with anything. Menards has good customer service.

  • Kendra Heiss February 14, 2020

    Please add me

  • Melody Woods February 14, 2020

    YES

  • Karen February 14, 2020

    I have this same problem and also the rebates that do come back you can only use in Menards. So how is it fair to give us a rebate for our purchases if we can’t even use that money how we may need to unless we get something from Menards! Other companies send you the rebates back in the form of visa prepaid cards you can use anywhere. Menards sends you a paper.

  • Chad L Forester February 14, 2020

    This suit is spot on. Several times I have followed their instructions to the T and never received the rebate.

  • Arthur Crabtree February 14, 2020

    I have sent them in on several items and got back only a few rebates.

  • Marijane Ragan February 14, 2020

    I have not gotten several rebates. The biggest one was for our gas grill, it was supposed to be 50.00. There have been several others that add up to over 200.

  • Rosemary Jessen February 14, 2020

    Yes I sent in several rebates and lucky to get a small portion of what I was suppose to get. And it did not say sale items. It also quoted on the receipt what my rebate was suppose to be and still never got it.
    VERY SAD how they take advantage of a person.

  • Dennis February 14, 2020

    As far as I know all of my purchases have been honored, but will check more closley now.

  • Skip February 14, 2020

    I have submitted many rebate forms to Menards over the years and have always received what I claimed. I suspect there is more the complainants’ stories than meet the eye.

  • Benjamen L Chappelow February 14, 2020

    When did this class action get filed? I actually said in an inquiry about 3 or 4 months ago. About this exact same thing and nobody got back to me. And so I was just curious why I was never contacted back but the information and I brought to you guys is now in a class action lawsuit.

  • Kim L Nelson February 14, 2020

    Yes. I was mislead when I received the voucher

  • Carl Bebar Sr February 14, 2020

    please add me I’ve been shopping there for years

  • Rose M Davis February 14, 2020

    Thank you, about time someone did something like this. What I hate is the fact that when and if you receive the rebate they are returned to you in the form of Menards “cash” and can only be used at Menards.

  • Kathy February 14, 2020

    Please add me… I normally buy Menards sale items & my 11% Rebatrs are never as much as I expect them to be

  • Beth holy February 14, 2020

    Please add me

  • VANESSA JOHNSON February 14, 2020

    PLEASE ADD ME, I HAVE SENT IN REBATE SLIPS AND NEVER RECEIVED A RESPONSE OR REBATE.

    • Michael E Lair February 14, 2020

      I bought Valvoline motor oil on my last purchase , filled out rebate form and nothing. I have been a shopper with them for years. Filled out rebate forms and nothing !!!!!

  • vicki derrickson February 14, 2020

    add me

  • Barb Whalen February 14, 2020

    It is true it is not a sale as they lead you to believe but money nack in their pockets. That’ s why Mr Menard is a billionaire. So many people get their rebate and think it is a check when in fact it is Menards money like monoply money. Please add me to this lawsuit. Why do some rebates get ” lost” in the mail?

  • Cassandra Morrison February 13, 2020

    Menard’s rebates “sales” are not true sales. The rebates are basically credit vouchers for their store. That is not a sale! Usually a rebate is issued in the form of a check or prepaid visa that the customer can use any way they want.

  • David Pleski February 13, 2020

    add me

  • Susan Weakland February 13, 2020

    Please add me.

  • Jerald poplawski February 13, 2020

    So many rebates never received add me

  • Anne Bell February 13, 2020

    I have gone to the store and given them a lot of business – however their prices are high and you go in shopping expecting to get a rebate back in the mail after you follow the steps needed – what they dont tell you is that rebate is only good for their store – so its NOT a rebate – its DECEPTIVE in the fact that what they actually give you is store credit. Its like a thank you for spending your money here with us and they want your continued business so they will give you the store credit voucher – NOT A REBATE……Its a real big scam to keep customers coming back

  • Vera R Leftridge February 13, 2020

    Pls add me

  • Salvador Madrigal February 13, 2020

    I have purchased alot of items at Menards and sent out rebate forms only to not always receiving a rebate

    • Cathward Hibbler February 13, 2020

      I have sent then at least 50 rebate rebates to Menards and never received any of my money back I would like to be added to this lawsuit

  • Debbie S Haupt February 13, 2020

    I had a major restoration project last year because of flooding and had to spend my insurance money wisely I chose Menards because of the rebate and was hoping the rebates would help me purchase the remaining items on my list. I was disappointed when many of the rebates never showed up I estimate I was out $300. But stupidly I didn’t keep copies. So if there is a class action please add me.

  • Heather Simmons February 13, 2020

    Thank goodness, this is very frustrating aca’ll add impossible to remedy at your local store. I don’t have any way to recoup their refusal to honor their sales advertising, and it’s shameful

  • Heather February 13, 2020

    Thank goodness, this is very frustrating aca’ll add impossible to remedy at your local store. I don’t have any way to recoup their refusal to honor their sales advertising, and it’s shameful

  • Christine Scappino February 13, 2020

    add me waiting for my rebates!

  • Angela S Harris February 12, 2020

    please add me

  • Tammy Robinson February 12, 2020

    Been there Done that. Their rebates are also just a coupon only usable at Menards. They have lots of issues like that.

  • Lesley February 12, 2020

    I love menard’s! But give me my money! ?

  • Prakash c Shah February 12, 2020

    add me

  • Angela L. Davis February 12, 2020

    I’ve sent in numerous rebate forms over the years and have hardly received any rebates.

  • Sheila Edwards February 12, 2020

    Add me

  • Jourdan Sarpy February 12, 2020

    This is a huge problem. They have been doing this for years. I have mailed in many of these and never received anything. Because it takes so long to get the rebate I tend to forget about the rebate. When they do send the rebate, it is on a small postcard and the postcard doesn’t stand out as Menard’s and looks like junk mail so I am sure many are accidentally throwing the rebate in the trash, another win for Menard’s.

  • Krista Kackley February 12, 2020

    I too have only received “some” of my rebates.

  • Kathy M DeGraaff February 12, 2020

    I wondered how long it would be before someone made them accountable! I’ve only gotten about half of my “rebates”. Please add me

  • Brittney Ford February 12, 2020

    Add me please I have had several rebate issues with large purchases that I’ve made there.

  • Paul Aiello February 12, 2020

    Please add me to.

  • Jackie February 12, 2020

    Add me. They use to have a site where you could check to see if you rebate was ever processed or mailed out.

  • Nancy Freid February 12, 2020

    Please add me to list. Shop there weekly. Have had rebate issues and they ere never resolved.

  • Martin Garvey February 12, 2020

    add me

  • Kirk Hahnbaum February 12, 2020

    I’ve have had a few issues like that in the past.

  • Clara Redd February 12, 2020

    Yes there has been a few times I spent $250 easily When they had the 11% sent my rebate form in and never received anything. Always seemed like when I made big purchases.

  • Coleen February 12, 2020

    Please add me. We always take advantage of 11 percent off

  • Roxanne Boshardy February 12, 2020

    This has happened to us twice, But know it happens alot. Add me.

  • David L. Neidel, February 12, 2020

    Please add me to this investigation. I purchased something and they never would send me the paperwork and was told to do the rebate online.

  • Igor Zapadinsky February 12, 2020

    Add me please

  • Teresa Weaver February 12, 2020

    I made a purchase last fall and sent in 10/31/19 for rebate and never received. I emailed and also spoke to someone at their customer service desk and they can’t do anything about it. So I am out the $20.26 This is the second time I have not gotten one of their rebates.

  • Rachel February 12, 2020

    Add Me please

  • gwendolyn saddler February 12, 2020

    add me please

  • Ramiro Castro February 11, 2020

    add me too please

  • M. Lawrence February 11, 2020

    Yes, I used to receive the rebates faithfully but that changed in the last four years.

  • Seriously.? February 11, 2020

    This must be the dumbest lady ever. Menards has the best rebate system, and I’ve used it dozens of times. You can easily track your rebate anytime online. Get a clue.

  • Stacey Flagg February 11, 2020

    Add me please

    • Jerome R Schindler February 11, 2020

      I have never had an issue with the Menard’s rebate program. It is one of the best in the retail industry. And I have received he 11% rebate off of “sale” prices.

  • Jillline Dobratz February 11, 2020

    Please add me too.

  • Tina Hunt February 11, 2020

    Please add me

  • Colleen Dalli February 11, 2020

    add me

  • Sheryl Frerichs February 11, 2020

    Add me.
    I quit shopping there because of that very thing.

  • Beverly Coleman February 11, 2020

    Add Me

  • dave bigard February 11, 2020

    add me

  • Kelvin Breed February 11, 2020

    I do those rebates all the time

  • Ronald Horton February 11, 2020

    I have numerous unpaid Menards rebates without receiving payment. I have dated stamped photos of the rebates. When I emailed about them, I was told they were included on the rebate checks I did receive but the totals didn’t add up.

  • Sheila Kalina February 11, 2020

    I am constantly shopping at Menards, Have their credit card statements to prove it Please add me

  • Harry Helms February 11, 2020

    Please Add

  • CLETHIA HEAVIN February 11, 2020

    I have sent in a rebate and never got anything back.

  • Tara Matthews February 11, 2020

    please add

  • Matt Gambrell February 11, 2020

    Same here, ive sent many rebates over the years and never received anything. I thought mailman was stealing them. Obviously they swindled us.

  • Sonia Poe February 11, 2020

    Please add us. We submit several rebates for hundreds of dollars and never received anything. No explanation just never heard back from them.

  • Shelley Courtois February 11, 2020

    please add me

  • Jim Stahl February 11, 2020

    I have spent thousands of dollars at Menards through the years. I have lost track of the number of 11% rebates I have filled out. On more than one occasion I have either received less money than I was expecting or received no rebate at all.

    The 11% off everything implies EVERYTHING, it should be 11% off whatever we feel like and we won’t let you know about until later…

  • Diana L Caudill February 11, 2020

    Please add me …. this rebate program is a joke. My husband and I have spend thousands of dollars in Menards, and sometimes get the rebate, sometimes don’t. As stated from someone earlier….they will not accept copies, so it’s your word against theirs that they got it or not. BIG RIP OFF Add me please

  • James M. February 11, 2020

    Menards 11% rebate is such a rip off. They not only make you jump through hoops just to get a store credit, (IF you get it) but they also make the 11% rebate disappear when they feel like it without any fanfare.

    The front desk person told me she wasn’t sure what the policy was in terms of WHEN the 11% rebate would be in effect and when it would NOT.

    Unreal!

  • Juli Albright February 11, 2020

    There’s been several times that I never got my money back. When I call they say they never got it.. I even made copies before sending and sent the copies, but then they say they won’t accept copies!

  • Annette McMillan February 11, 2020

    Please add me

  • Laurie Vesolowski February 11, 2020

    There’s been several rebates that I never got my money back. And upon calling they said didn’t have it. I had made copies before sending and forwarded. But still nothing

  • Marie A Kanning February 11, 2020

    I have faithfully sent in Menard’s rebates and about 1/3 to 1/2 of the time, I never receive the rebate money. I have since then often shopped at Lowe’s instead. I want to join litigation against Menards

  • Raymond Roady February 11, 2020

    Menards pulled this BS Rebate SCAM on me once. I just quit shopping there altogether!!!!

  • PAMELA BEAMUS February 11, 2020

    Me and my fiance shop at Menards at least twice a week and I find it quite strange the owner never goes over 11% when items go on sale or if you purchase sale items they dont qualify for the rebate…but also the everything you can fit in the bag sale its always a small paperbag that doesnt hold many items

  • Cary McMasters February 11, 2020

    I purchase item online and the website says they are doing the 11% off but when I finish my transactions the 11% doesn’t apply to my purchase it does happen more often than we like

  • Steve Hemphill February 11, 2020

    Please add me to this class action against MENARDS REBATE case 3:20-cv-00107. Thanks !

  • Diane Hershey February 11, 2020

    Not fair – add me

  • Michelle D Pishotta February 11, 2020

    I totally agree with this. Menards sales and 11% rebate which is only a rebate that can be used in their stores to purchase more merchandise. You do not get a “refund check” you basically get store.credit.

  • Dennis E Nelson February 11, 2020

    Deceptive advertising. The company hopes you will forget to claim them. I have had occasions when I know I didn’t get my rebates.

  • sue spresny February 11, 2020

    Please add me

  • sharon February 11, 2020

    add me

  • Kat Taffner February 11, 2020

    Deceptive advertising add me if it goes further

  • Mark brown February 11, 2020

    Had this happen to me

  • Patricia Falvey February 11, 2020

    Count me in and the rebate time is very short so I missed the time allowed. And yes it is credit to buy something else in the store and not true cash out.

  • Susan February 11, 2020

    Twice I completed paperwork for rebates on significant purchases at Menards. Never received a thing. I contacted them several times on both rebates, no response, finally gave up. Waste of my time. Several hundred dollars I never received. My purchases were based on the rebates. Had I known I‘d get nothing I would have bought from Home Depot or Lowe’s instead.

  • Frank C February 11, 2020

    I didn’t receive rebate checks from Menards.

  • Stacey Marquardt February 11, 2020

    Add me please

  • DAWN ELIZABETH HAMILTON February 11, 2020

    The rebates I got were not true rebates but discount coupons towards another purchase. How is that a REBATE? For instance if my 11% rebate comes to $7.45 then I get a coupon for $7.45 off another purchase. So I have to BUY something to benefit from this ‘REBATE’.

  • Johanna Gaeta February 11, 2020

    I had to return some items & the 11% was deducted from my credit even though I did not receive the rebate.

  • Thomas Setum February 11, 2020

    Did you know, if you return an item that was part of a 11% rebate and get an in store credit. They will deny the whole rebate they were suppose to send you? Even if you don’t ask for cash back or have the charge put back on your credit card! I lost a lot of money through out the last couple years! How do they get away with this!?

  • Monique Salerno February 11, 2020

    Add me please

  • Kerry Elliott February 11, 2020

    This is me, too.

  • Roxanne February 11, 2020

    Add me

  • Tami Quick February 11, 2020

    We have received a lower amount than the rebate should have been for too. Please add me

  • Yesenia Marquetti February 11, 2020

    This happened to me when I purchased over $2k worth of snapstone tile and grout. They said I would have to print off the rebate but then said the items did not qualify. False advertising!

  • Janey K Kelly February 11, 2020

    I sent in a rebate form from Black Friday for 30.00 and didn’t receive my rebate either. The rebate was for shelving and a limit of two. I bought two.

  • Marvin Winterfeldt February 11, 2020

    I have had problems with the rebate program at Menards too !

  • Lisa A Martin February 11, 2020

    I have sent in these rebates several times in hope that I would receive my rebate back. It is very disappointing, but I am glad somebody brought up this scam of a sale postings. Please add me.

  • WILLIAM J RODWAY February 11, 2020

    Put me in! Same thing, I think I received one rebate coupon out of like 3 or 4 sent in. wasn’t worth the few bucks to deal with it, but now I see they do it in bulk and probably rack up quite a nice profit each year.

  • Deana L Smith February 11, 2020

    SAME THING HAPPENED TO ME

  • Woody Seemann February 11, 2020

    Same story here. Been a customer for over 10 years.

  • Lynae Holte February 11, 2020

    I have sent in a few rebates I have not received anything.

  • Danette Felgar February 11, 2020

    Please add me. I purchased items from menard’s online and after the transaction was completed I tried to fill out the rebate only to be told that items don’t qualify or not enough spent…

  • Terri Birt February 11, 2020

    This is common practice. We have a credit account and been shopping there over 15 yrs. Rebates 1) don’t come or 2) are store credit.

  • Moneekia Hill February 11, 2020

    please add me

  • Amy Pepper February 11, 2020

    This happens to us ALL the time! We get back some of the little ones. Almost never any of the big ones! Bought a memory foam mattress 2 years ago on sale for $500 sent the rebate in the next day. NEVER got anything. Didn’t get a rebate on our brand new propane stove 3 years ago. Did get them for the washer and dryer.
    I always just figure I’ve done something wrong. Address it wrong, forget a stamp, the envelope opened before arriving… something.

  • Phyllis Radde February 11, 2020

    Never received my rebate. Count me in!

  • Lexie Shephard February 11, 2020

    Please add me.

  • Jeff Rotman February 11, 2020

    Menard’s rebate program is a joke. I send my rebate in but don’t get nothing back. And you would think they would send you a check. Not a in store coupon.

    • Tom Pfoolery February 11, 2020

      “don’t get nothing back”, so you mean to say that you DO get something back?

  • Bonita J Smart February 11, 2020

    Not only is the rebate system a joke, but I received my rebate that I thought would be a check and it was only usable in a Menards store. I never saw any explanation as to the fact that it could only be spent at another shopping spree at Menards.

  • Elaine Michaels February 11, 2020

    Please add me.

  • Barbara Ryan February 11, 2020

    Did not hear about my rebate from the 7 doors I bought several years ago. Add me in!

  • Valerie Fritz February 11, 2020

    Please add me. I had this happen to me

  • joe bigard February 11, 2020

    lost rebate on 2 water heaters as one was returned for defects, sent rebate in but never received

  • David Pleski February 11, 2020

    I thought this only happened to me,please include me!

  • Lanette Johnson February 11, 2020

    I thought I was the only one add me please

  • Craig Kepchar February 11, 2020

    I’ve sent for rebates that stated a multiple limit on an item but then was only rebated on one and not the others.

  • Cheryl Brandt February 11, 2020

    This has happened to me many times at Menard’s. I just always figured they got lost in the mail. I guess I was wrong. Please add my name.

  • Bill Byl February 11, 2020

    I have never had a problem. Shop there often and love the store and the rebate program.

  • Elizabeth A Arrowood February 11, 2020

    please add me. as well had the same. thing happen. still waiting. for a rebate. for fencing. as well

  • JOHN WIEGAND February 11, 2020

    Please add me

  • cathleen segvich February 11, 2020

    If you send two rebates in a row from two different weeks you will get one and not the other

  • Thinkeo Mozqueda February 11, 2020

    We were supposed to get a $50 rebate back but never did.

  • Rose Jackson February 11, 2020

    I have sent both original receipts and copies of receipts with the Rebate form and haven’t received a check for the items I bought from Menards.

  • April Phillips February 11, 2020

    Add me also. We shop at Menards all the time and never recieve all of our rebates.

  • Mike Donovan February 11, 2020

    Please add me.

  • SLogue February 11, 2020

    I always get an extra rebate forms and put the original receipts with the form. When I receive the rebate check I check and make sure I received all I was to receive. Just recently I received a check but was missing one item. I emailed them and they were quick to reply. I sent them a copy of the rebate form and receipt and they wrote back in a day they were sending the rebate for the item i was missing and another one I did not notice I did not receive. This has happened a few times and they have always fixed it.

    I am going to keep asking why people say “add me” here in the comment section. You will NOT get on any list. You must fill out a claim form with your information to get in on any claims.

    • john flasza April 5, 2020

      They are saying to add them to the class action lawsuit.

  • Stephanie February 11, 2020

    I have this happen quite a bit. The rebates international is useless. I just contacted them because I submitted about 8 rebates since November and I have not received them. They told me none are outstanding even though I did not receive any but one for $3.12. The larger ones never came. I had another one for a water heater that they said was ineligible for the 11% because it was on sale. That is not a listed condition. There is no recourse.

  • Alain Michael February 11, 2020

    Add me please

  • MB February 11, 2020

    I always get my rebates and they are very good about approving them even when I am past the mailing date.

  • NeToya Mayberry February 11, 2020

    Add please

  • Pamela Powers February 11, 2020

    I have recieved one rebate check from them in twenty years. They never inform me why there is a problem.

  • Devron about February 9, 2020

    Iv bought Tons of stuff, and have yet to get back 1 rebate, and I sent every one out!

  • Marjorie Wills February 8, 2020

    I never got my forty dollars rebate for a stove I purchased, and the rebate is only good at they store credit.

  • Leigh February 8, 2020

    Do you people actually think theyll add you based on your request..??? They dont

  • Jason Rops February 8, 2020

    I have had many rebates never received a rebate.

  • Melissa Kelly February 8, 2020

    I’ve sent in for several rebates & never received them.

  • Heather Brady February 8, 2020

    so many rebates I never got.

  • Brandon Bulger February 8, 2020

    Add me. I’ve had issues multiple times with them.

  • Salith February 7, 2020

    Add me pls

  • Scott Blum February 7, 2020

    Menards agent rebate international has eluded and deceived from day 1 about the rebate program .after 6 weeks I tried to obtain my rebate status and they claimed they had no record of my rebate claim , even tho I did everything in a timely and correct fashion. Even. When I sent correspondence the address suddenly became invalid. rebatesinternational smelled from the 1st correspondence like a scam company. Any company that doesn’t provide phone correspondence usually is.

  • Christine A Harvey February 7, 2020

    How do you know if your items were on sale at the time? I was curious why nothing name came! Wondering if that’s not the same issue! It does not say anywhere that I seen it wasn’t able to be used on sale items!

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