Honda Prologue class action overview:
- Who: Two consumers filed a class action lawsuit against American Honda Motor Co. Inc.
- Why: They claim Honda sold Prologue electric vehicles with defective front drive axles that pose a safety risk.
- Where: The class action lawsuit was filed in Pennsylvania federal court.
A new class action lawsuit accuses Honda of knowingly selling Prologue electric vehicles with defective front drive axles that pose a safety risk.
Plaintiffs Ashley Custer and Jorge Santiago claim the front drive axles in the 2024-2026 Honda Prologue EVs contain a defect that causes impaired propulsion, steering response and drivability, especially during turning or low-speed operation.
“Progressive axle deterioration leads to impaired propulsion, steering response, and drivability, particularly during turning or low-speed operation and is a serious safety concern,” the Honda class action lawsuit says.
Custer and Santiago want to represent a nationwide class and New York and Pennsylvania subclasses of consumers who bought or leased a 2024-2026 Honda Prologue EV.
The pair claim Honda is guilty of unjust enrichment and breach of express and implied warranty, and violated the Magnuson-Moss Warranty Act and Pennsylvania Lemon Law.
Custer and Santiago demand a jury trial and request declaratory and injunctive relief and an award of actual, incidental and consequential damages for themselves and all class members.
Honda failed to disclose Prologue defect, class action claims
Custer and Santiago claim Honda failed to disclose the Honda Prologue defect to consumers, despite allegedly being aware of it through pre-production testing, consumer complaints and reports from dealerships.
The plaintiffs argue Honda’s failure to provide a permanent fix for the defect under its warranty constitutes a breach of the implied warranty of merchantability and express warranty, as well as a violation of the Pennsylvania Lemon Law.
Custer and Santiago claim Honda has only offered to replace the defective drive axles with equally defective components, which they argue is merely a temporary solution that does not address the underlying issue.
The plaintiffs argue Honda’s conduct has resulted in financial harm to consumers, who they claim would not have purchased the vehicles or would have paid significantly less if they had known about the defect.
In another Honda lawsuit, the company is accused of selling vehicles with defective turbocharged engines that are prone to overheating, head gasket failure and other problems.
Have you purchased a Honda Prologue vehicle? Let us know in the comments.
Custer and Santiago are represented by Sergei Lemberg of Lemberg Law LLC.
The Honda class action lawsuit is Custer, et al. v. American Honda Motor Co. Inc., Case No. 2:26-cv-01330-KSM, in the U.S. District Court for the Eastern District of Pennsylvania.
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3 thoughts onHonda class action alleges Prologue SUVs have defective front drive axles
Shortly after purchasing my new Honda vehicle in June 2024, I identified a distinct clicking or thumping sound originating from the steering mechanism during wheel rotation. This anomaly was immediately reported to Lakeland Regal Honda’s service department. During my initial visit, a service technician confirmed the issue, attributing it to a specific component. I was informed of a parts unavailability and assured that I would be notified upon the arrival of the necessary replacement. This notification was never received, and the issue continued.
A subsequent visit to the same dealership later in 2024 resulted in the service department acknowledging the persistent problem, noting it as a recurring concern among several customers. I was advised that the component, believed to be part of the axle assembly, was on backorder, awaiting a factory shipment from Honda. Despite assurances of a follow-up, no further communication was provided.
The issue remains unaddressed as of April 8, 2026, nearly two years following its initial report. A recent inquiry to Lakeland Regal Honda resulted in the dealership stating they were no longer authorized to source the required parts for this specific defect and directed me to Honda corporate services. This redirection was particularly concerning, given that I had previously engaged Honda corporate regarding this matter, only to receive a similar response about parts being on backorder with a promise of contact, which never materialized.
2024 Prologue here, leased August 2024. First notified Honda of the axle clicking in December 2024. Was told that axles were replaced by dealer, but only one was replaced. Both axles started clicking again in March 2025. Was told by dealer that axles were on backorder. Was told axles came in October 2025. Vehicle brought to dealer and they were told by Honda not to replace due to recall coming. Long story short, the vehicle has had clicking axles for almost a year and a half with no solution in sight.
yes I have 2024 prologue AWD touring. Pl contact me