Insurance class class action lawsuits, settlements overview:
- Who: Consumers recently filed class action lawsuits against the United Services Automobile Association, Geico General Insurance and Humana. Allstate and Owners Insurance both recently agreed to class action settlements.
- Why: The settlements and class action lawsuits involve denying care to elderly patients and underpaying on insurance claims.
- Where: The class action lawsuits and settlements affect a variety of consumers across the United States.
There have been several class action lawsuits and settlement agreements involving insurance companies lately, with allegations of underpaid claims and denied care to elderly patients with Medicare Advantage plans.
USAA wrongly denies, underpays claims, class action says
A pair of Washington residents filed a class action lawsuit against the United Services Automobile Association (USAA) in December, arguing the insurer used a third-party company to improperly reduce or deny claims related to automobile personal injury protection and medical payment.
The insurer is accused of using a computer program called Medical Bill Audit (MBA) that is operated by third-party company Auto Injury Solutions as part of an alleged scheme to wrongly deny claims.
“The MBA process is designed, largely through automated computer processes, to categorically and systematically, without human input, eliminate, abate and/or reduce the amount USAA pays for its insured’s health care expenses based upon its treatment of various codes,” the USAA class action states.
Geico fails to pay vehicle lessees true value after total loss accidents, class action says
A consumer filed a class action lawsuit against Geico General Insurance Co. last month, arguing the insurance company fails to update its vehicle estimates so they will determine the actual cash value of a leased vehicle involved in a total-loss accident.
The consumer argues Geico should update the vehicle estimates for a leased vehicle so it reflects the increased value of a used vehicle in the current market.
“In recent years, the automotive industry has experienced a trend: used car prices have not only remained stable, but in some cases, steadily risen,” the Geico class action states. “As used car prices have risen, the residual value of leased vehicles — the estimated value of the car at the end of the lease term — has also increased.”
The consumer argues Geico should pay individuals who are leasing vehicles involved in a total loss accident the total value of what their vehicle would be at the end of its lease.
Humana accused of using AI to wrongfully deny medical care to elderly patients
A pair of individuals filed a class action lawsuit against Humana last month, arguing the insurance company uses an AI model to wrongfully deny care to elderly patients whose human doctor found medical care was necessary under its Medicare Advantage plans.
Humana is allegedly aware its AI model, nH Predict, makes highly inaccurate predictions that aren’t based on patients’ medical needs but uses the model to deny medical coverage anyway, the Humana class action alleges.
“Despite the high rate of wrongful denials, Humana continues to systemically use this flawed AI Model to deny claims,” the Humana class action states.
Allstate to pay at $2.2M to end claims it underpaid uninsured motorist claims
In November, Allstate agreed to pay at least $2.2 million to end claims the insurance company failed to fully pay auto insurance policyholders in New Mexico following incidents that occurred with an uninsured motorist.
The settlement was made to benefit a New Mexico class of Allstate policyholders covered under an uninsured/underinsured motorist policy that was initially issued or renewed between Jan. 1, 2004, and July 11, 2022, and who made a claim under the policy’s coverage where benefits were reduced or denied.
Allstate had been accused of violating New Mexico law by allegedly basing coverage limits off a third party that reduced uninsured motorist coverage.
Vehicle owners who want to make a claim to join the class action settlement must submit a valid claim form by Feb. 5, 2024.
Owners Insurance settles claims it failed to include taxes with total loss payments
In December, Owners Insurance agreed to a class action settlement resolving claims the mutual insurance company violated Georgia law by allegedly failing to include taxes with its total loss payments.
The settlement benefits a class of Georgia residents with an Owners Insurance auto policy and who submitted a claim that resulted in a total loss between Jan. 1, 2020, and Aug. 2, 2022, and who then did not receive at least 6.6% of the actual cash value for the total loss vehicle for title ad valorem tax.
Vehicle owners who want to make a claim to join the class action settlement must submit a valid claim form by Feb. 6, 2024.
Have you been affected by a recent class action lawsuit or settlement involving an insurance company? Let us know in the comments.
Don’t Miss Out!
Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!
Read About More Class Action Lawsuits & Class Action Settlements:
157 thoughts onGeico, Humana, USAA face class actions as other insurance companies agree to settlements
I am a 75 yr old female widow ..was disabled due a serve heart condition when I was 51 y/o .i live totally on my social security .I have used GEiCo home and vehicle insurance. I have never been late on paying for either .GEiCo has me insured on my house insurance by travelers home insurance.i have never filed a claim, they sent me notice they would come out and take pictures of my place .they came I was not home .. I then got a letter saying they were denying me due to debris in and around my yard , gutter full and not clean, back door falling apart , deck without baffles .. vines growing on out building .. excuse me none of this I can’t repair myself ,nor do I have money to pay for all this .now I have no fire insurance .. this is horrible ! I am elderly !
Please add me
Had a total loss car could not be repair cost too much due to air bags replace and body damage. In 2020 I lived In Alabama but had the accident in Georgia. Not sure if this law suit would apply to me.
For the 2 months I use Humana Medicare Advantage, I was charged several copays from my various providers for a variety of services. Which was contradictory to the information I was given when I enrolled in the program. Needless to say, I dropped Humana and went back to my previous provider.
Had a total loss claim with GEICO in Dec 2022 and still owed over $6k on my vehicle. I believe that they under paid us. How can I find out?
I have a commercial lease. A person drove their car through the front of my shop. My insurance and the driver’s insurance company are paying the bare minimum to fix damages. Both insurance companies Hartford, (my insurance company) and Statefarm (the driver’s insurance company), are giving me a hard time on lose of business payout. Neither one wants to pay my lease after being out of business for almost 4 months with waiting on a payment to fix the damaged entrance to my shop.
I personally went through 10 federal investigation as USAA my insurance carrier total loss on every auto but denied payment for comp total theft I’m now walking 10 cars stolen last year w USAA. How can I join class action against USAA.
Add me Allstate insurance
I was in an accident in Georgia was hit from behind. Allstate gave me a flat rate pay out . My car never was right
I am a victim of GEICO underpayment and no payment at all, on a full coverage vehicle claim, I was told due to being 20 years old, considered wear & tear but charged me years for full coverage payment. I want to be included in the lawsuits & settlements.
I want to be include in geico settlement my car was hit in the rear end in it was a total loss
I am a victim of USAA underpayment of a claim I would like to be added to lawsuit. When I complained they raised my premium over 11%
Yes they were under paying people and I was one can a attorney please get in contact with me ASAP
I personally went through 10 federal investigation as USAA my insurance carrier total loss on every auto but denied payment for comp total theft I’m now walking 10 cars stolen last year w USAA. How can I join class action against USAA.
REMEMBER THIS IS NOT A CLASS ACTION YET!!
To everyone reading this!
You all need to follow this article so you get updates. Then WHEN it is a Class Action you will get an email and then you sign up with the link provided!!
Do Not say add me…
THIS WILL NOT WORK.
1. Sign up to follow this article and then you will be emailed updates and when it will be open to file a claim.