Steven Cohen  |  October 28, 2019

Category: Legal News

Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

star trek video gameA class action lawsuit has been waged against Scopely Inc. by users claiming that the online video game company decreased the value of virtual goods purchased on the video game Star Trek Fleet Command (STFC).

Plaintiff Vernon Ackies says that he purchased virtual goods on the Star Trek video game and found out that Scopely decreased the value and the effectiveness of the goods after he bought them.

“Simply stated, Scopely took advantage of, and defrauded, its players through numerous unconscionable commercial practices and fraudulent acts to extract as much money as possible from them,” the Star Trek video game class action lawsuit notes.

The plaintiff states that Star Trek Fleet Command is a multiplayer online game, or “MMO,” which allows players to participate at the same time over the internet. STFC is free to play, but players can buy virtual goods with real money to enhance their abilities compared to other players on the game.

The Star Trek Fleet Command class action states that, for as high as $99.99 players can purchase “resources,” “materials,” “character cards,” “faction credits,” and “ship blueprints.” In addition, the plaintiff notes that game players can purchase “packs,” like “Master Station Upgrade Pack” and “Ultra Ship Power Pack,” which encompass tokens which are used to upgrade a player’s character, space station or space ship.

“Making upgrades to a player’s space station and space ship through the purchase of virtual goods is an important function in STFC. Without making these upgrades, which cost real money, competitive players are unable to advance far in STFC and are easily defeated by other players who have made such purchases and upgrades,” the Scopely class action lawsuit states.

In addition, the plaintiff claims that the defendant represents the importance of upgrading a player’s space station and space ship.

The Scopely class action lawsuit alleges that STFC misrepresents to players the cost of Star Trek Fleet Command’s virtual goods. The plaintiff claims that STFC subtracted more in-game currencies from a player’s balance than the stated cost prior to purchase.

The plaintiff also claims that players pay for virtual goods that had stated benefits and capabilities at the time of the purchase, but that the players did not get those benefits and capabilities that they paid for.

The Star Trek Fleet Command class action lawsuit also claims that in February 2019, after complaints from STFC players, Scopely released an “update” to the game, which was supposed to fix parts of the software that was causing issues.

The plaintiff claims that these updates made changes to the “rules” of STFC, which had an effect on the “in-game economy and cost structure.”

“The February 2019 update, as well as a series of subsequent updates, substantially changed the rules of STFC and the in-game economy, effectively devaluing all prior purchases made by paying players,” the Scopely class action lawsuit alleges.

The plaintiff also alleges that Scopely makes it hard for Star Trek Fleet Command players to file complaints and refuses to issue refunds to players who have lost purchased virtual goods bought with real-world money.

“Refunds are not issued even if the virtual good was lost through no fault of the player…or if a virtual good does not operate as represented,” the Scopely class action lawsuit states.

The plaintiff has filed this action under the New Jersey Consumer Fraud Act, breach of contract, breach of the implied covenant of good faith and fair dealing, conversion, unjust enrichment, and legal fraud.

Did you purchase virtual goods while playing Star Trek Fleet Command? Leave a message in the comments section below.

The plaintiff is represented by Bob Kasolas and Mark E. Critchley of Brach Eichler LLC.

The Scopely Star Trek Fleet Command In Game Purchase Class Action Lawsuit is Ackies v. Scopely, Inc. Case No. 2:19-cv-19247, in the U.S. District Court of New Jersey.

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.


512 thoughts onStar Trek Fleet Command Players Lose Virtual Goods, Class Action Says

  1. Tina says:

    I didn’t read but one page of the reviews here and maybe 80% of the reduced in game valuations of purchases. I did not fully read because I am searching if anyone else has had account spendings and I game play earnings removed from game accounts. I have had materials, officers, ship prints, officers, researches, Officer traits exc… removed from my game account. This tends to happen during events ranking players game against others, New player Levels added and if you raid any game staff loved accounts or alliances.

  2. Ralph Campbell says:

    I agree with a lot of the comments above. This game is a ripoff for a number of reasons. One thing is particular is scopely’s percentage of success for goods or upgrades as extremely low to the point no success or failure a lot of the times. Also when you buy packs at $129.99 which is supposed to be a relatively big upgrade, your ships barely upgrade. Maybe one level if you are lucky. Yes this game is free to play but it should be also a game where players can succeed a relatively good pace and not a snail pace, where it can takes you months to accomplish a little headway.

  3. William Fields says:

    They steal money that does not belong to them want you to spend thousands a month why they give low resources and no refunds on bogus purchases

  4. Brandon Smith says:

    Scopely has become a mislead over the last 4 months I’ve played and it gets more and more frustrating to play. I want to quit and get my money back but their Tribble Bot turns me away due to their “refund policy.” This is price gouging and unfair to players who expect more from the price and advertised goods. It also gives opportunity to those with higher privileges and bank accounts to bully around the rest of players in the game leaving more of one-sided than competition.

  5. James Wheelock says:

    I have spent thousands of dollars on this game and this has happened multiple times right now in fact as of April 6th 2023 in the event store everything that I have paid hundreds and thousands of dollars for is free for taking bye exchanging coins that you win so easily it’s unreal it’s disgusting and everything is $100 if you want to do anything I can say much much more but please contact me for that I would like to be involved in this last year

1 45 46 47

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.