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Samsung Galaxy Earbuds Class Action Lawsuit Overview:
- Who: A New Jersey consumer lodged a class action lawsuit against Samsung Electronics America, Inc.
- Why: The plaintiff claims that a defect in Samsung Galaxy earbuds can cause irritation and even an allergic reaction in users.
- Where: The class action lawsuit was filed in New Jersey federal court.
Samsung Galaxy earbuds are made of a material that can cause users to experience “itching, burning, redness, blistering, flaking, scabbing and/or fluid leaking” from their ears, according to a class action lawsuit filed in New Jersey federal court Thursday.
Lead plaintiff, Cheryl Westerkamp, wants to represent consumers nationwide who purchased Samsung Galaxy Buds Pro headphones. She claims that Samsung knew of the problem, but continued to sell the earbuds anyway.
Westerkamp, a New Jersey resident, says she spent more than $200 on a pair of Samsung Galaxy earbuds in April. She claims that shortly after using the pricey headphones, she began to experience soreness in her ears.
The plaintiff says that, initially, she could not figure out the problem, and she continued using the Samsung Galaxy earbuds, but her ears began “scabbing, flaking, oozing.”
Westerkamp says she stopped using the product in July and contacted the company. She claims she was instructed to spend another $22 on aftermarket foam tips to use with her Samsung Galaxy earbuds; however, the plaintiff claims the tips did not help and she is now left with Samsung Galaxy earbuds and foam tips she cannot use.
Complaints About Allergic Reactions to Samsung Galaxy Earbuds
Samsung Galaxy earbuds have been on the market for months and, prior to their release, the company sold many other in-ear headphones, points out the class action lawsuit.
“Based on the numerous reports in the public domain of the Defect manifesting within days or weeks of regular use, on information and belief, Samsung received calls, communications, correspondence, or warranty claims from consumers regarding the Defect with the Earbuds as early as January 2021,” states the complaint.
Indeed, despite the complaints, Westerkamp says she and other consumers were still able to purchase allegedly defective Samsung Galaxy earbuds months later — paying hundreds of dollars for a product they expected to last many years.
Further, Westerkamp says that she and other Class Members are forced to pay out-of-pocket for any medical treatment they require for allergic reactions to Samsung Galaxy earbuds.
The plaintiff accuses Samsung of fraud and unjust enrichment. She wants the company to reimburse a nationwide Class of consumers, along with a New Jersey subclass, for the purchase of their Samsung Galaxy earbuds. Westercamp also wants Samsung to pay for any out-of-pocket medical costs and the purchase of aftermarket products used in an attempt to alleviate the problems caused by the product.
This is far from the first consumer to complain about Samsung products. The company has faced class action lawsuits for Samsung Galaxy Note 4 defects, 3D Smart TV Capacitors, shattering Galaxy cameras, and leaky remote control batteries.
Have you had any issues with Samsung Galaxy earbuds? Tell us about your experience in the comment section below!
The plaintiff is represented by Matthew R. Mendelsohn of Mazie Slater Katz & Freeman, LLC.
The Samsung Galaxy Earbuds Class Action Lawsuit is Westerkamp v. Samsung Electronics America, Inc., Case No. 2:21-cv-15639 in the U.S. District Court for the District of New Jersey.
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401 thoughts onSamsung Galaxy Earbuds Cause Allergic, Inflammatory Reaction, Claims Class Action
I have galaxy buds 2 and I have been getting leaking ears and itching and flakes of skin stop using them for a month and it cleared up i used them last night and my ears are now leaking and sore and itching
I had the same problem and didn’t realize it was the earbuds till after my first visit to the urgent care. I was given ear drops and sent home. I had draining, pains, redness, and scabbing. I didn’t toss the earbuds out because they were so expensive. I only use them if I have no other options but Its very disappointing. I even tried writing to Samsung or Verizon but no response.
My ears have been flaking for over a year or two. I thought it was normal. I my ears are also red due to the small metal piece
I thought it was just me. I had the same issues.
I developed an ear infection and pus in my ear.
Me too more than once. Also my outer ears were very raw and oozing,burning and painful to the touch. I didn’t know what was happening with my ears until I realized on multiple times that my ears only started itching and burning when I wore my ear buds. And how the pain and rawness would only come after every wear. That’s what made me realize that it was my samsung ear buds. Which sucks!
Samsung ear buds issued
To be honest I really thought I was going crazy because my ears especially my left ear would itch and become very very tender. So i had to stop using my buds for awhile but i still get this crazy itchiness in my ear
I am having allergic reactions and ear canal drainage from my Galaxy Buds 2 Pro earbuds. I thought it was just me.
For a few months I have been having problems when using my Samsung Galaxy Buds, the area of the ear where the rubber comes into contact is very irritated, presenting subsequent redness, burning and itching, I even cleaned the rubbers with alcohol but it did not help you are welcome. I don’t know what to do because I really like the sound quality of my headphones.
Hace ya unos meses que vengo presentando problemas al usar mis Samsung Galaxy Buds, se me irrita mucho la zona del pabellón del oído en donde entra la goma en contacto, presentándose posterior encamación, ardor y picazón, inclusive limpie las gomas con alcohol pero no sirvió de nada. No se que hacer pues me grada mucho la calidad de sonido de mi s audífonos.
I also purchased a pair of galaxy pro ear buds and I couldn’t figure out what was going on with my ears and it came down to to the buds. Especially after reading thus article. I purchased them in December. My ears started itching and I got these scabs inside my ears. Mostly the one because I’d wear that one most. They would flake and drain so much. I went to the urgent care about it. I was only given some ointment but every now and then the itching and scab comes back. This is terrible. They definitely shouldn’t sale these if this is going to happen to people. I hate this! I appreciate the help. Thank you.