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Samsung Galaxy Earbuds Class Action Lawsuit Overview:
- Who: A New Jersey consumer lodged a class action lawsuit against Samsung Electronics America, Inc.
- Why: The plaintiff claims that a defect in Samsung Galaxy earbuds can cause irritation and even an allergic reaction in users.
- Where: The class action lawsuit was filed in New Jersey federal court.
Samsung Galaxy earbuds are made of a material that can cause users to experience “itching, burning, redness, blistering, flaking, scabbing and/or fluid leaking” from their ears, according to a class action lawsuit filed in New Jersey federal court Thursday.
Lead plaintiff, Cheryl Westerkamp, wants to represent consumers nationwide who purchased Samsung Galaxy Buds Pro headphones. She claims that Samsung knew of the problem, but continued to sell the earbuds anyway.
Westerkamp, a New Jersey resident, says she spent more than $200 on a pair of Samsung Galaxy earbuds in April. She claims that shortly after using the pricey headphones, she began to experience soreness in her ears.
The plaintiff says that, initially, she could not figure out the problem, and she continued using the Samsung Galaxy earbuds, but her ears began “scabbing, flaking, oozing.”
Westerkamp says she stopped using the product in July and contacted the company. She claims she was instructed to spend another $22 on aftermarket foam tips to use with her Samsung Galaxy earbuds; however, the plaintiff claims the tips did not help and she is now left with Samsung Galaxy earbuds and foam tips she cannot use.
Complaints About Allergic Reactions to Samsung Galaxy Earbuds
Samsung Galaxy earbuds have been on the market for months and, prior to their release, the company sold many other in-ear headphones, points out the class action lawsuit.
“Based on the numerous reports in the public domain of the Defect manifesting within days or weeks of regular use, on information and belief, Samsung received calls, communications, correspondence, or warranty claims from consumers regarding the Defect with the Earbuds as early as January 2021,” states the complaint.
Indeed, despite the complaints, Westerkamp says she and other consumers were still able to purchase allegedly defective Samsung Galaxy earbuds months later — paying hundreds of dollars for a product they expected to last many years.
Further, Westerkamp says that she and other Class Members are forced to pay out-of-pocket for any medical treatment they require for allergic reactions to Samsung Galaxy earbuds.
The plaintiff accuses Samsung of fraud and unjust enrichment. She wants the company to reimburse a nationwide Class of consumers, along with a New Jersey subclass, for the purchase of their Samsung Galaxy earbuds. Westercamp also wants Samsung to pay for any out-of-pocket medical costs and the purchase of aftermarket products used in an attempt to alleviate the problems caused by the product.
This is far from the first consumer to complain about Samsung products. The company has faced class action lawsuits for Samsung Galaxy Note 4 defects, 3D Smart TV Capacitors, shattering Galaxy cameras, and leaky remote control batteries.
Have you had any issues with Samsung Galaxy earbuds? Tell us about your experience in the comment section below!
The plaintiff is represented by Matthew R. Mendelsohn of Mazie Slater Katz & Freeman, LLC.
The Samsung Galaxy Earbuds Class Action Lawsuit is Westerkamp v. Samsung Electronics America, Inc., Case No. 2:21-cv-15639 in the U.S. District Court for the District of New Jersey.
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401 thoughts onSamsung Galaxy Earbuds Cause Allergic, Inflammatory Reaction, Claims Class Action
Same situation here. Such a bummer.
I purchased Samsung earbuds in December 2022 and I am experiencing all the same allergic symptoms. I thought it was just me but crazy that it’s widespread.
Yes – the same thing happened to me – I purchased Bose headphones and there was no problems. A year later – after wiping the Samsung ear buds down with alcohol etc – I decided to try them again – wearing them for just an hour – shortly after – my ears were filled with wetness – as if they were reacting to some allergic attack. Then I got the scales etc – Exactly as had happened a year prior. This shook up my trust in Samsung – and I will avoid their products. If and when I decide to buy a pair of earbuds – because let’s face it – they are more portable than headphones – they will not be Samsung brand. They did something with the plastic for the Pros – they know it – and they have not rectified it. They should have a recall and refund my purchase – at the least –
Me pasa la mismo, mis oidos sufrieron una lesion, luego tenia escanas y supuracion de liquido, solo se da cuando uso los galxy buds 2 pro, los he dejado de usar y se sanan, pero quiero que ne devuelvan el dinero por que compre un producto que no puedo usar
I’ve been experiencing ALL of the symptoms/side effects of using my Galaxy Earnuds I got along with my S22+ in February, 2021. Over a year I had been trying to figure out why I having issues with my ears that I’d never had in my whole lifetime. At first I thought it was a new seasonal allergy symptom.; then maybe an ear infection; and consider somehow my ears may have been sweating ffrom the earbuds enclosed fit because when i pulled them out there would be an excessive amount of liquid in my ears. The intens, itching & scabbing/crustacean was unbearable. I finally researched the materials used for the earbuds & latex along with silicon was listed. I am allergic to latex. Who’d thought one could be allergic to one’s earbud set?! My doctor couldn’t really determine the cause & just prescribed meds & other options.
Samsung is a company I was fondly loyal to until now. My new device will no longer be Samsung aka SamSucks.
Empece con los sintomas de escosor, costras y liquido q me sale del oido, fui al doctor y me recetaron antibioticos, pero si sabia q era por el material de los audifonos, porq cuando no los uso se me quitan todos esos sintomas.
WOW – I really thought it was just me. I can’t believe this started back in 2021 and they are still selling these faulty products, and they are not cheap!
Everytime I use my earbuds my ear leaks a fluid that’s almost acidic burning the inside of my ear. I have several pictures and videos and wasn’t sure what was causing it but now it all makes sense. I’ve been to my Doctor and would never of thought it was from my earbuds.
Omg, I thought I was losing my mind! I’ve never had such itchy irritated ears. After my 2nd diagnosed ear infection in 60 days I had to stop wearing them. No problems since then!
I am having issues with my ears as well. I have several headphones from different brands and only from Samsung I have a problem
I am having issues with my ears as well. Been to a few doctors, never thought about my earbuds being the cause until I saw this.