Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
This settlement is closed!
Please see what other class action settlements you might qualify to claim cash from in our Open Settlements directory!
What is This Settlement About?
Updates:
- Readers reported this settlement paying out up to $1,150 as of May 24, 2022.
- Congratulations to everyone who filed a claim and got PAID!
- The appeal to the LG Refrigerator settlement was dismissed Jan. 6, 2021.
- It is not known how quickly claims will be paid.
- We appreciate your ongoing patience, as this type of settlement requires detailed claim review.
- Top Class Actions will continue to provide updates.
- The LG Refrigerator Cooling Defect Class Action Settlement was granted final approval Dec. 18, 2020.
- An appeal to the settlement has also been filed.
- Claims will not be paid until all appeals are exhausted.
- On Nov. 16, 2020, the Court granted an extension and deadlines have changed.
- The claim form deadline has been extended to Feb. 5, 2021; the opt-out and objection deadline has been extended to Dec. 10, 2020.
A $1.5 million LG refrigerator class action settlement has been reached to resolve claims that LG appliances suffer from a cooling defect. The compressor in certain models allegedly failed to maintain the temperature levels needed to preserve food, medicine and other perishables.
Who’s Eligible
Individuals who purchased a covered LG refrigerator from an authorized retailer between Jan. 1, 2014 and Dec. 31, 2017.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Potential Award
Cash payments of up to $450 without proof and up to $6,000+ with proof of purchase.
Class Members who provide no additional proof and support their claims only with a statement under oath can collect up to $450 from the settlement. Exact payments will be distributed as follows:
- $50 for one or more unsuccessful repairs;
- $100 for out-of-pocket labor costs for repairs;
- $50 for repairs that were delayed by at least 10 days; and
- Up to $250 for property loss (such as food/beverage spoilage or other damages).
Class Members who provide proof of cooling defect issues or losses with their claim can recover higher payments. These payments will be distributed as follows:
- Parts and Labor: full reimbursement of these costs associated with a cooling defect issue within five years of purchase;
- Unsuccessful Repairs: Up to $1,000 for unsuccessful repairs – $180 for two No-Cooling Events, $500 for three No-Cooling Events, and $1,000 for four or more No-Cooling Events.
- Delayed Repairs: Up to $1,000 for delayed repairs – $120 for 10 day delays with payments increased by $20 for each day of delay. For over 30 days of delay, payments will increase by $25 until capped at $1,000.
- Property Loss: Up to $3,500 for property loss including the value of spoiled food/beverages/medicines/perishables or the value of other property that was damaged from the cooling defect issue.
- Replacement: $650 if Class Members replaced their LG refrigerator before Sept. 22, 2020 due to a cooling defect.
LG is also implementing an enhanced customer care program which will extend LG refrigerator warranties and provide payments for cooling defect issues in the future. Payments under this program will include at least $500 for consumers who experience three or more cooling defect events, at least $400 for delayed repairs, and up to $3,500 in property loss reimbursement.
Proof of Purchase
Receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof are not required but may result in higher payments for Class Members.
Claim Form Deadline
2/5/2021 *UPDATED*
Case Name
Michael Bentley, et al. v. LG Electronics U.S.A. Inc., Case No. 2:19-cv-13554-MCA-MAH, in the U.S. District Court for the District of New Jersey and Sosenko, et al. v. LG Electronics U.S.A. Inc., Case No. 19-cv-00610, in the U.S. District Court for the Central District of California
Final Hearing
12/15/2020
Settlement Website
Claims Administrator
LG Fridge Settlement c/o Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Info@LGFridgeSettlement.com
(855) 918-4661
Class Counsel
Daniel Girard
Adam Polk
Simon Grille
GIRARD SHARP
Shanon J. Carson
Amey Park
John (“Quinn”) Kerrigan
BERGER MONTAGUE PC
Defense Counsel
Phoebe A. Wilkinson
Michael M. Maddigan
HOGAN LOVELLS LLP
Plaintiffs in the LG refrigerator class action lawsuit claimed that their appliances were defective due to a cooling defect which caused refrigerator failure. Due to the alleged defect, refrigerators failed to stay cool and therefore spoiled food.
Unfortunately, the cooling defect was reportedly not covered by LG under warranty. One plaintiff says he was forced to pay $700 to have the issue diagnosed and fixed. When the appliance failed again less than a year later, he claims he was forced to pay out-of-pocket once more for repairs.
LG has not admitted any wrongdoing but has agreed to resolve the claims against them with a $1.5 million LG refrigerator class action settlement. Under the terms of the deal, LG customers can collect cash payments depending on their situation.
Without proof of purchase, Class Members can collect up to $50 for unsuccessful repairs, $100 for out-of-pocket labor costs, $50 for delayed repairs, and up to $250 for property loss.
Proof of purchase will entitle Class Members to higher payments, including full reimbursement for labor and parts, up to $1,000 for unsuccessful repairs, up to $1,000 for delayed repairs, up to $3,500 for property loss, and $650 for replacement of LG refrigerators. More information about payments is available in the “Potential Award” section below.
LG is also implementing an enhanced customer care program which will extend LG refrigerator warranties and provide payments for cooling defect issues in the future.
In order to benefit from the LG refrigerator class action settlement, Class Members must file a valid claim form by Feb. 5, 2021. Receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof are not required but may result in higher payments for Class Members.
The deadline for exclusion and objection in the settlement is Dec. 10, 2020. The final approval hearing for the LG refrigerator class action settlement is scheduled for Dec. 15, 2020.
ATTORNEY ADVERTISING
Top Class Actions is a Proud Member of the American Bar Association
LEGAL INFORMATION IS NOT LEGAL ADVICE
Top Class Actions Legal Statement
©2008 – 2024 Top Class Actions® LLC
Various Trademarks held by their respective owners
This website is not intended for viewing or usage by European Union citizens.
Honda, Hyundai, Kia, Subaru vehicle data collection class action lawsuit investigation
May 17, 2024 | Legal News
908 thoughts onLG Refrigerator Cooling Defect Class Action Settlement
$450 today in NC
My fridge stopped cooling on 6/20/2019 and took 2 full months to get fixed. I lost food (of course) and because of the delays, I had to go purchase a new refrigerator. Today I received a check for $350…..no explanation of how they calculated it. It certainly doesn’t jive with the guidelines they listed in the original submission guidelines. $350 doesn’t cover the lost food, much less the fact that it took over 2 months to fix or the cost of the new appliance. What a joke.
I agree. Seems sketchy. So many details were provided to them and yet we can’t even get a explanation of payment. Way less than I expected for sure.
Today I received a check of just $180 after I provided so many proofs about my fridge not cooling twice. I also sent them the receipt that I had to replace my fridge with new one. I should have not sent any proofs and I should have received $450. What a scam. I hate this law forms, complete scam artists. These law firm might have pocketed millions and sent us peanuts. Can it be reported to BBB?
Received mine today.. 🤑.. TX!!
Getting a check today! So excited to go home and get the mail!
$959.40!
I dont understand how anyone is getting less than 450 as that was the no proof minimum. You need to fight that. Contact the lead attorney Girard
Omg my informed delivery shows a lg settlement envelope for tomorrow! Finally! I’ll update here with amount. Finally and I’m in Texas
$450 check received today in Texas.
My LG fridge decided to quit cooling about 4 days ago, over year after LG settled the class action lawsuit. Not being a member, Does that mean I’m screwed, have to buy a new one? Will lowes replace it and settle with LG?
We are in a similar situation. We just had a repair for the 4th time for non cooling issues! The other issue is we paid for a warranty and they are not honoring the warranty! Anyone else having this issue with the warranty? We are wanting to get anothe law suite going!
Getting phone transfers out the wazoo, for days. Paid repair techs with a suggestion to buy a new fridge, its cheaper that way. 400.00 dollar advice??????. WOW. Maybe LG means Lousy Garbage. “Can’t complain about the service —–There ain’t none
Anyone receive any reimbursement in March 2022?
I filed a claim and then it was denied because I didn’t attach the proper receipts – which I originally DID…
I resubmitted and took screenshots and copies of everything that was for proof… this was back in October 4, 2021.
I’m starting to think I should involve my own lawyer.
Same thing happened to me. I wrote an email and finally got a response that said my submission was approved. They said they expect to finish in the next few weeks and then they will send payment so that means we should probably see them by January of next year 😂😂
Probably January of 2024
Hi, I did the same thing, submitted everything and they came and said i didn’t. So, I resubmitted it again in 3 different ways. Email, online site, and physical mail. I received Email back on November 4,2021 saying they received all the documents and that was the last I heard…It’s now end of March…I should have gotten loss of repair and replacement benefits at least. Let me know if you get anything. katxtwo922@hvc.rr.com
Yes also me my repairs weren’t done by any of those accepted but I wanted them to see that I had valid claim and my home was destroyed with hurricane Ida so I had to submit a difiency cliam for default payment that was nov 2021 go figure
I emailed them about my claim in February and after I few more attempts to contact me they finally emailed me back told me they located my claim but said there were some information missing so I might not get what I should get then they said when lg sends them more money then that’s when they pay some claims
My question is regarding our purchase of a model not listed in Class Action suite (LMXC23796S) Purchased 09/19/2018. Delivered 10/08/2018. Compressor failed 10/07/2021. Informed by A&E, the only repair facility authorized by LG, original bad Compressor can not be serviced. We had to purchase a new refrigerator because medication had to be refrigerated. We lost over $1,000.00 in food.
Now the only LG representative will do is reimburse us $2,642.70 plus $200.00 for food loss.
How can LG keep selling refrigerators with bad Compressors after the Class Action suite is closed?
so should 45 & all his SUCKERS, U FOOLS will believe anything, so very SAD.
just curious, did you graduate from high school?
Why would you say that? Seems like an intelligent, class act. And I guarantee he owns at least one pair of white Oakley sunglasses and has a barbwire tattoo
Where my money. Still waiting here in California
Is it possible, the admins are just dragging this out, getting paid more the longer it takes, leaving less (if any) money for the claimants?
Is it possible this is all a huge scam, and we are waiting for checks that will never arrive. And those who received checks were bots??
Where’s my money? N.E. WA.
Attorneys representing the plaintiffs are as lame as LG not responding to inquiries.
Yep still waiting here in Texas and I send in receipts and a very detailed letter certified to these people. We will NEVER buy another LG product again. Junk!
Still waiting in AZ