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This settlement is closed!
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Lennox Industries Inc. has agreed to settle a class action lawsuit alleging it manufactured and sold defective evaporator coils. If you purchased at least one uncoated copper tube Lennox Aire-Flo, Armstrong Air, AirEase, Concord or Ducane brand evaporator coil, you could be eligible for benefits from the class action settlement.
The evaporator coil class action settlement will resolve allegations that Lennox manufactures and sells air conditioning and heat pump systems that contain defective evaporator coils that are susceptible to corrosion. The plaintiffs allege the evaporator coils, which are made with copper tubing, experience a chemical reaction that causes microscopic tunnels to form and causes the coils to leak refrigerant.
The Lennox evaporator coil class action lawsuit alleges Lennox knew or should have known about the evaporator coil defect, and that it should have informed customers about the defect. According to the plaintiffs, Lennox should have replaced the coils instead of the refrigerant in the unit when the evaporator coils leaked. The plaintiffs also claim that Lennox should have manufactured the evaporator coils with coated copper or aluminum tubing to decrease the risk of corrosion and leakage.
Lennox denies the allegations but has agreed to settle the class action lawsuit to avoid the risk and expense of ongoing litigation.
UPDATE: Beginning late March 2016, the Settlement Administrator will start notifying individuals who filed a Claim Form about their status. Class Members can visit the “Check Claim Status” page on the Settlement website to check on their claim.
Who’s Eligible
Class Members of the Lennox evaporator coil settlement include “all U.S. residents who, between Oct. 29, 2007 and July 9, 2015, purchased at least one uncoated copper tube Lennox brand, Aire-Flo brand, Armstrong Air brand, AirEase brand, Concord brand, or Ducane brand evaporator coil, covered by an Original Warranty, for their personal, their family, or their household purposes, that was installed in a house, condominium unit, apartment unit, or any other residential dwelling located in the United States.”
The evaporator coils may have been purchased separately, as part of an air handler, or they may have been included as part of a packaged unit.
Potential Award
Class Members who submit timely and valid claims for the Lennox evaporator coil settlement will be eligible to receive:
- A one-time $75 service rebate;
- An aluminum tube or coated copper tube replacement coil after the first coil replacement;
- Up to $550 as a retroactive reimbursement for labor and refrigerant charges for the replacement of the original coil (in the event there is more than one coil replacement); and
- Up to $550 as reimbursement for labor and refrigerant charges for each uncoated copper tube coil replacement after the first replacement.
Note: To be eligible for benefits, the Class Member must have experienced a leak that required replacement within five years after installation.
Proof of Purchase
Class Members must provide documentation of purchase, repair, and service dates and costs, as applicable.
Claim Form Deadline
2/1/2016
NOTE: If your original coil is replaced with a replacement coil within five years of the date of installation and on or after Dec. 4, 2015, you must submit a Claim Form within 60 days after the date on which the original coil was replaced.
Case Name
Thomas v. Lennox Industries Inc., Case No. 13-cv-07747, in the U.S. District Court for the Northern District of Illinois
Final Hearing
12/2/2015
Settlement Website
Claims Administrator
Thomas v. Lennox Industries Inc.
Settlement Administrator
P.O. Box 43374
Providence, RI 02940-3374
1-888-841-1363
admin@EvaporatorCoilLawsuit.com
Class Counsel
Jonathan Shub
Neil Glazer
KOHN SWIFT & GRAF PC
Jeff Leon
QUANTUM LEGAL LLC
Defense Counsel
Norman K. Beck
WINSTON & STRAWN LLP
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82 thoughts onLennox Evaporator Coil Class Action Settlement
may of 2019 my refrigerant had leaked out had a service call, it took 3 pounds, over $300. had a service check Aug. 5th was told it has lost some refrigerant since filled, it’s a York, was told there
was a suit, and the coil would need replaced, the furnace, air was bought new 2014. how do I get
the coils replace with the suite money.
As I understand, owners of units that had issues with evap coils from October 29th 2007 until July 9, 2015 were covered and there was a window to submit for recovery.
Purchased my Ducane heating & cooling system in Jan 2015. Have been experiencing coolant leaks this summer (2019). Coils now need replaced. Can I file a claim?
I am having the same issue. Our brand new house was built by Taylor Morrison and we moved in on 1/1/2019. The a/c system was installed by Del-Air here in Orlando FL. So far I am going on my 3rd coil. This system is junk, Taylor Morrison and Del-Air both know it but don’t want to do anything about it. They both made me pay $79 for a service call and $130 for a leak check and then a new coil. I even caught the techs on my surveillance cameras discussing how they were going to say it was a different problem. Both are shady companies here in Florida, be aware!!!
I am in the same boat too. Bought a custom built home and 3 years later, we are replacing the uncoated evaporator coil. Why is this still allowed to happen after a law suit? Why are they still putting out defective parts? They definitely know this is a problem now. Over 1,400.00 to fix this with no reimbursement on labor. This doesn’t make sense. I will never buy Lennox again and will tell everyone I know to do the same.
How do I find out if my unit is subject of this evaporator coil recall the unit is 13 years old and installed in 2006
My Lennox is just under 2 yr and I’m told I need a coil replaced. $550 this Lennox company won’t be around if they can’t recognize a problem.
I am experiencing the same issue. System manufactured in 2011 and installed in 2012 in my house. Now the evaporator coil is leaking as its rusted. Thanks to premium manufacturing of Lennox. I could go on for hours on on that. All the “highly rated” are pushing me to replace the system. Only small loner with no reviews are willing to order the coil and replace. But do not offer any guarantee whether that will address the issue with refrigerant leaking every two weeks. Question for people who have replaced their coils. Are you experiencing any issues after you have changed it ? I am leaning towards changing the system with Carrier unless anyone here has had better experience with coil replacement. I live in NoVa. If anyone used a contractor here and it worked out for you please share the information.
Thanks
I had my coils replaced two years ago and the system is performing fine. I didn’t get in on the class action suit. However, my dealer took the loss after making repairs and receiving no reimbursement from Lennox. Won’t buy another Lennox product, no matter what they claim.
I purchased a home I built in October 2016. The system is a Lennox and the evaporator coil requires replacement 2.5 years later. The part is under warranty, but the cost of the labor is at my expense. Is this lawsuit settled? A number of my neighbors have experienced the same problem.
My home was built in 2011. In 2017 I had to replace the coil and paid about $700 to replace refrigerant
Almost two years later I am in same situation cracks and leaks in coil and refrigerant leaking out. Same lennox unit
Im told the cost to repair and replace would be on me. Please inform of my rights regarding this defaulty unit. And reimbursement of my costs.
We just experienced a Lennox evaporator coil malfunction our house was built by Lennar and completed 1/2015. Paid the AC company $1288 for labor to replace the AC evaporator coil. What advice can you offer!!!
Same here. I keep asking and get the same auto-reply that you receive – this has gone on for months. I’ll probably trash my two units (3 years old) next time they need any service because it is not economically viable to keep this Lennox junk.
I have replaced the coil twice. Emailed about not receiving my rebate and this is the email I received:
There is no set time frame set by the court on when/if you will be receiving a settlement benefit; but we are working as quickly as we can to complete adjudication.
Best,
Thomas v. Lennox Industries Inc. Settlement Administrator
As of this date 8/24/17 I have not received any rebate money, 1 service approved and others items are still pending for years.
If I would have known I may never get the rebate I would have bought a different AC unit instead of having it fixed. Paid $943.00 to replace 1st coil, service call, search leak, Paid $ 813.00 to replace 2sd coil, service call, search leak,$1,756.00 to replace 2 times. I have wrote Lennox consumer affairs and Thomas v Lennox attorneys. Still have not received any rebate money. Paid $6,975. 00 for the unit.
Were is my rebate?
I have nothing good to say about this whole situation, its a hot mess!
Hi Cathy I am also going through same thing you are you said you paid $943 for all of this I am being charged $1500 for the coil. Where do you live to make sure I am not getting screwed.
Thanks,
my personal email is nine711@yahoo.com