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This settlement is closed!
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Lennox Industries Inc. has agreed to settle a class action lawsuit alleging it manufactured and sold defective evaporator coils. If you purchased at least one uncoated copper tube Lennox Aire-Flo, Armstrong Air, AirEase, Concord or Ducane brand evaporator coil, you could be eligible for benefits from the class action settlement.
The evaporator coil class action settlement will resolve allegations that Lennox manufactures and sells air conditioning and heat pump systems that contain defective evaporator coils that are susceptible to corrosion. The plaintiffs allege the evaporator coils, which are made with copper tubing, experience a chemical reaction that causes microscopic tunnels to form and causes the coils to leak refrigerant.
The Lennox evaporator coil class action lawsuit alleges Lennox knew or should have known about the evaporator coil defect, and that it should have informed customers about the defect. According to the plaintiffs, Lennox should have replaced the coils instead of the refrigerant in the unit when the evaporator coils leaked. The plaintiffs also claim that Lennox should have manufactured the evaporator coils with coated copper or aluminum tubing to decrease the risk of corrosion and leakage.
Lennox denies the allegations but has agreed to settle the class action lawsuit to avoid the risk and expense of ongoing litigation.
UPDATE: Beginning late March 2016, the Settlement Administrator will start notifying individuals who filed a Claim Form about their status. Class Members can visit the “Check Claim Status” page on the Settlement website to check on their claim.
Who’s Eligible
Class Members of the Lennox evaporator coil settlement include “all U.S. residents who, between Oct. 29, 2007 and July 9, 2015, purchased at least one uncoated copper tube Lennox brand, Aire-Flo brand, Armstrong Air brand, AirEase brand, Concord brand, or Ducane brand evaporator coil, covered by an Original Warranty, for their personal, their family, or their household purposes, that was installed in a house, condominium unit, apartment unit, or any other residential dwelling located in the United States.”
The evaporator coils may have been purchased separately, as part of an air handler, or they may have been included as part of a packaged unit.
Potential Award
Class Members who submit timely and valid claims for the Lennox evaporator coil settlement will be eligible to receive:
- A one-time $75 service rebate;
- An aluminum tube or coated copper tube replacement coil after the first coil replacement;
- Up to $550 as a retroactive reimbursement for labor and refrigerant charges for the replacement of the original coil (in the event there is more than one coil replacement); and
- Up to $550 as reimbursement for labor and refrigerant charges for each uncoated copper tube coil replacement after the first replacement.
Note: To be eligible for benefits, the Class Member must have experienced a leak that required replacement within five years after installation.
Proof of Purchase
Class Members must provide documentation of purchase, repair, and service dates and costs, as applicable.
Claim Form Deadline
2/1/2016
NOTE: If your original coil is replaced with a replacement coil within five years of the date of installation and on or after Dec. 4, 2015, you must submit a Claim Form within 60 days after the date on which the original coil was replaced.
Case Name
Thomas v. Lennox Industries Inc., Case No. 13-cv-07747, in the U.S. District Court for the Northern District of Illinois
Final Hearing
12/2/2015
Settlement Website
Claims Administrator
Thomas v. Lennox Industries Inc.
Settlement Administrator
P.O. Box 43374
Providence, RI 02940-3374
1-888-841-1363
admin@EvaporatorCoilLawsuit.com
Class Counsel
Jonathan Shub
Neil Glazer
KOHN SWIFT & GRAF PC
Jeff Leon
QUANTUM LEGAL LLC
Defense Counsel
Norman K. Beck
WINSTON & STRAWN LLP
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82 thoughts onLennox Evaporator Coil Class Action Settlement
I have had same problems. Got notice of class action, filed claim, received claim number. Heard nothing, then got word from service company that my coil was defective and needed to be replaced with $750 labor. Checked website and found that my claim had been denied, without explanation. Is this a scam? Will think twice before I buy Lennox again.
Same problem 2 years old.with 10 year warranty package expensive. Went out in the middle of Tucson smer. Followed instructions,nothing so far,just pending. I’m frustrated and can no longer pay out of pocket. Yvonne Stag
I first received notice of the Lennox class action lawsuit back in August of 2015. I had experienced the same problem with my A/C Coil leaking. At the time I had no idea of the problems associated with the Lennox coils, so while still under warranty, I had the coil replaced, but had to pay $700 labor. When I found out about the lawsuit, I sent in all the requested documentation and waited. After months of checking the status and always saying “Pending’ , I finally got an answer on October 2016. The status now said, ‘Denied’. It then went on to say a ‘letter will be mailed to you explaining the reasons why’. It’s now the end of January 2017 and still no letter. Once again, the attorneys are the only beneficiaries from this lawsuit.
The website (same one you have above) that I used to go to check my claim is no longer available. I submitted by claim back in March. Emailed them in July and got a message back saying they are processing claims. Now the website is gone? What the heck is going on?
I see lots of comments, but no answers. Don’t know how to answer question 8 or 9 on the claim form. Installer says there is only a part number for the coil, not a model number and serial number. Who can you contact about this? This is regarding Lennox coil lawsuit.
You should contact the settlement administrator with any questions about the claim process. The article includes settlement administrator contact information, and there is an email address available. We wish you the best of luck in getting your questions answered!
I contacted the settlement administrator several times. No response
I have had two evaporator coils replaced prior to 2015. I have filed all the paperwork required but I can’t get any answers from the settlement administrator. I emailed them for status but I get back cryptic emails that never answer the question that I asked. I have also just emailed the attorney on the case with copies of all the emails. Any ideas on how long it takes to get reimbursed for the Freon and labor costs associated with replaced coils? This is so frustrating.
We are just starting with this process. I am hoping we do everything right. We have a claim number and have been quoted anywhere from $700-$1400 for labor/Freon to replace the warranted evaporator coil. Would be interested too as to how long it takes to get reimbursed and does the claim only reimburse part of the labor cost? it looks like we will still be out of pocket a significant amount even with the reimbursement.
I moved into a custom built home on September 1, 2009. Two and a half years later I had constant trouble in the summer with the air conditioner not cooling and temperature in house would keep going up. I had 2 companies in and they would put freon in and then problem just happened again. Then I had a company finally do a test and there was a leakage. That company said I would need to contact the installer, that warranty was only honored by that company. The company was Modern Comfort. The reason I didn’t call them before was because theeir prices were ridiculous. I paid $475 labor and have done all the paperwork, with much research because replacement was done 7/12. Some of the records Modern Comfort had were vague. Yet to submit your claim for this lawsuit, you had to have so much VERY detailed information. I’m sure they made it that way so you’d just give up. Well I’m not and I deserve at least the $475. I still don’t understand by the website what to do now. Supposedly it has been reviewed, but what they say doesn’t make sense. There is no phone number to talk to anyone and no email address, they must have cut it off because of so many claims. It’s just so unfair, irritated is not the word.!!!!!!!!!!!!!!
Hi my name is JERRY WERTMAN 8830 DEER ROAD SLATINGTON PA There coming monday to replace my LENNOX coil MY NUMBER IS 610 704 5965 ONLY LITTLE LESS THEN 5 YEARS OLD 1300 bucks to replace I need answers NOW
Is there any recourse for those of us that have this issue and did not discover it until after the 2/1/2016 deadline. What are we supposed to do? Repair man just left and determined this is my issue. Purchased new house Jan. 2010 with Lennox Air Conditioner. Already spent $400 for Freon to be added and repair has not even started yet. I am being left out because my problem did not show up until now? I am a senior citizen this is a lot of money for me with retirement just around the corner. Have to get it fixed and figure out how to pay for it. Feel like I am in a no win situation.
looks like im in the same boat; evaporator core leaking. I have the tech looking at it now and it doesnt look good. This is the first im hering of a lawsuit to settle; no letter or notification. From what i had read so far, im out of luck because i didnt file before Feb 2, 1016. WTF!! My unit is less than 4 years old and expensive.