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Lennox Industries Inc. has agreed to settle a class action lawsuit alleging it manufactured and sold defective evaporator coils. If you purchased at least one uncoated copper tube Lennox Aire-Flo, Armstrong Air, AirEase, Concord or Ducane brand evaporator coil, you could be eligible for benefits from the class action settlement.
The evaporator coil class action settlement will resolve allegations that Lennox manufactures and sells air conditioning and heat pump systems that contain defective evaporator coils that are susceptible to corrosion. The plaintiffs allege the evaporator coils, which are made with copper tubing, experience a chemical reaction that causes microscopic tunnels to form and causes the coils to leak refrigerant.
The Lennox evaporator coil class action lawsuit alleges Lennox knew or should have known about the evaporator coil defect, and that it should have informed customers about the defect. According to the plaintiffs, Lennox should have replaced the coils instead of the refrigerant in the unit when the evaporator coils leaked. The plaintiffs also claim that Lennox should have manufactured the evaporator coils with coated copper or aluminum tubing to decrease the risk of corrosion and leakage.
Lennox denies the allegations but has agreed to settle the class action lawsuit to avoid the risk and expense of ongoing litigation.
UPDATE: Beginning late March 2016, the Settlement Administrator will start notifying individuals who filed a Claim Form about their status. Class Members can visit the “Check Claim Status” page on the Settlement website to check on their claim.
Who’s Eligible
Class Members of the Lennox evaporator coil settlement include “all U.S. residents who, between Oct. 29, 2007 and July 9, 2015, purchased at least one uncoated copper tube Lennox brand, Aire-Flo brand, Armstrong Air brand, AirEase brand, Concord brand, or Ducane brand evaporator coil, covered by an Original Warranty, for their personal, their family, or their household purposes, that was installed in a house, condominium unit, apartment unit, or any other residential dwelling located in the United States.”
The evaporator coils may have been purchased separately, as part of an air handler, or they may have been included as part of a packaged unit.
Potential Award
Class Members who submit timely and valid claims for the Lennox evaporator coil settlement will be eligible to receive:
- A one-time $75 service rebate;
- An aluminum tube or coated copper tube replacement coil after the first coil replacement;
- Up to $550 as a retroactive reimbursement for labor and refrigerant charges for the replacement of the original coil (in the event there is more than one coil replacement); and
- Up to $550 as reimbursement for labor and refrigerant charges for each uncoated copper tube coil replacement after the first replacement.
Note: To be eligible for benefits, the Class Member must have experienced a leak that required replacement within five years after installation.
Proof of Purchase
Class Members must provide documentation of purchase, repair, and service dates and costs, as applicable.
Claim Form Deadline
2/1/2016
NOTE: If your original coil is replaced with a replacement coil within five years of the date of installation and on or after Dec. 4, 2015, you must submit a Claim Form within 60 days after the date on which the original coil was replaced.
Case Name
Thomas v. Lennox Industries Inc., Case No. 13-cv-07747, in the U.S. District Court for the Northern District of Illinois
Final Hearing
12/2/2015
Settlement Website
Claims Administrator
Thomas v. Lennox Industries Inc.
Settlement Administrator
P.O. Box 43374
Providence, RI 02940-3374
1-888-841-1363
admin@EvaporatorCoilLawsuit.com
Class Counsel
Jonathan Shub
Neil Glazer
KOHN SWIFT & GRAF PC
Jeff Leon
QUANTUM LEGAL LLC
Defense Counsel
Norman K. Beck
WINSTON & STRAWN LLP
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82 thoughts onLennox Evaporator Coil Class Action Settlement
I filed a claim in January and tried to do everything as required. I got some paperwork in the mail that repeated what I had submitted online. When I check, the website says: claim pending.
Is there some government agency that holds accountable the law firms handling the settlements?
If you can’t get an answer from the settlement administrator after emailing admin@EvaporatorCoilLawsuit.com, you can contact class counsel. Counsel is listed in the article and can be Googled for contact information.
I have contacted counsel multiple times and they refer me to the Claims Administrator. Seems they are keeping the money to continue paying the lawyers. Total joke.
I’m purchasing a house that has a Lennox system and my inspector noted an issue with it. Had an A/C company come out to check it out and they note a bad coil. So since the house was built as new construction and the 5 year warranty is up in October, can I be a party to this class action?
This lawsuit is a joke. They had our paperwork for over a year before they sent us any documentation. We have filed that paperwork and it still shows pending since January of this year. I doubt that I’ll ever see any of my money back. I can guarantee I will never buy another Lennox. Pathetic!
This is a joke. You won’t be eligible for any reimbursement for these crappy coils unless you have replaced the coil twice. The original coil must be replaced and then if that replacement coil leaks and you replace that coil again, then you might be eligible for labor costs for one or both.
Neither will I. My unit is 4 years old and it has a leak. The AC & Htg Company was to charge $102 to look for the leak. However the most reliable test costs $500. The coil would be replaced under warrant but I have to pay $700 for labor. I might as well buy a new unit.
Neither will I. My unit is 4 years old and it has a leak. The AC & Htg Company was to charge $102 to look for the leak. However the most reliable test costs $500. The coil would be replaced under warrant but I have to pay $700 for labor. I might as well buy a new unit.
Our evaporator coil in new home purchased 4/29/13 had to be replaced in June 2015. I submitted a claim at that time for the labor costs (not covered by warranty). I never received a response. Now, the second evaporator coil has failed after 23 months. Once again the labor charges weren’t covered. Many of my neighbors who have the same model Lennox AC have also had their evaporator coils fail, so I believe Lennox products are defective.
Turned my air on this month to discover it was not cooling, service tech came out said I was low on coolant by over a pound and that my evaporator coil was rusted and leaking. I purchased my house brand new 6/26/15, not even two years ago. I just sent an email to the admin today and I’m filing a claim. Waiting to hear back.
I didn’t receive the notice, but it doesn’t matter in my case as I’m one year out at six years. This five year requirement doesn’t make any sense to me. It’s already warrantied for five years. So what the heck did this class action suit actually accomplish? They took them to court and through hard nose, tough and bitter negotiations they (whoever “they” are, vulture lawyers sounds like) got Lennox to agree to honor their existing five year warranty? Wooo Whooo, really knocked it out of the park you Legal Beagle idiots.
The 5 year warranty only covers parts not labor and the labor is not cheap. That’s the point. The labor after all is said and done is over $500.
From what I’m reading, you have 5 years from the date of installation to file a claim. I had a Lennox a/c unit installed August 2013. Unlike some of you, I did not make it to four years. Today, May 17, 2017, I just had the company that installed my a/c unit, come out because my house was not cooling off. I had turned it on for the first time this year on May 14, 2017. They replaced the refrigerant along with adding some dye to the refrigerant for $169, instead of replacing the coil. I did receive the class-action settlement paper. I was told by the person that came out, if the house does not cool, they will come back out and check the dye that was included with the refrigerant to see if there is a leak. If the coil is bad, they will replace and it is covered under warranty. I guess this is going to be a waiting game for me. I hope it doesn’t take too long for the a/c unit to show it’s true colors before it gets too hot out. Also, this is the address all questions should go to concerning claims, admin@evaporatorcoillawsuit.com. I will be back to report on this situation and the outcome. Good luck everyone.
I submitted my claim last August (2016). I too have sent in the same information multiple times and over the past year. I now received a letter in the mail – a paper version of the same claim information I have filled out online. I too have emailed the administrator and received a snarky email reply telling me I may or may not get any money from this. Has anyone received anything?
I just submitted my claim. My air conditioner is leaking. Installed in 2014 should not be having problems this soon. I am upset that I have to pay for the labor.
Just yesterday identified a leak. Also having to pay high labor costs. And no one seems to know what the defective coil will be replaced with. Frustrated.
I have had same problems. Got notice of class action, filed claim, received claim number. Heard nothing, then got word from service company that my coil was defective and needed to be replaced with $750 labor. Checked website and found that my claim had been denied, without explanation. Is this a scam? Will think twice before I buy Lennox again.
I am having the same problem. I have submitted my documents 3 times with the exact information requested and my claim is listed as deficient.