Anne Bucher  |  September 3, 2015

Category: Closed Class Actions

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This settlement is closed!

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Lennox class action settlement

Lennox Industries Inc. has agreed to settle a class action lawsuit alleging it manufactured and sold defective evaporator coils. If you purchased at least one uncoated copper tube Lennox Aire-Flo, Armstrong Air, AirEase, Concord or Ducane brand evaporator coil, you could be eligible for benefits from the class action settlement.

The evaporator coil class action settlement will resolve allegations that Lennox manufactures and sells air conditioning and heat pump systems that contain defective evaporator coils that are susceptible to corrosion. The plaintiffs allege the evaporator coils, which are made with copper tubing, experience a chemical reaction that causes microscopic tunnels to form and causes the coils to leak refrigerant.

The Lennox evaporator coil class action lawsuit alleges Lennox knew or should have known about the evaporator coil defect, and that it should have informed customers about the defect. According to the plaintiffs, Lennox should have replaced the coils instead of the refrigerant in the unit when the evaporator coils leaked. The plaintiffs also claim that Lennox should have manufactured the evaporator coils with coated copper or aluminum tubing to decrease the risk of corrosion and leakage.

Lennox denies the allegations but has agreed to settle the class action lawsuit to avoid the risk and expense of ongoing litigation.

UPDATE: Beginning late March 2016, the Settlement Administrator will start notifying individuals who filed a Claim Form about their status. Class Members can visit the “Check Claim Status” page on the Settlement website to check on their claim.

Who’s Eligible

Class Members of the Lennox evaporator coil settlement include “all U.S. residents who, between Oct. 29, 2007 and July 9, 2015, purchased at least one uncoated copper tube Lennox brand, Aire-Flo brand, Armstrong Air brand, AirEase brand, Concord brand, or Ducane brand evaporator coil, covered by an Original Warranty, for their personal, their family, or their household purposes, that was installed in a house, condominium unit, apartment unit, or any other residential dwelling located in the United States.”

The evaporator coils may have been purchased separately, as part of an air handler, or they may have been included as part of a packaged unit.

Potential Award

Class Members who submit timely and valid claims for the Lennox evaporator coil settlement will be eligible to receive:

  • A one-time $75 service rebate;
  • An aluminum tube or coated copper tube replacement coil after the first coil replacement;
  • Up to $550 as a retroactive reimbursement for labor and refrigerant charges for the replacement of the original coil (in the event there is more than one coil replacement); and
  • Up to $550 as reimbursement for labor and refrigerant charges for each uncoated copper tube coil replacement after the first replacement.

Note: To be eligible for benefits, the Class Member must have experienced a leak that required replacement within five years after installation.

Proof of Purchase

Class Members must provide documentation of purchase, repair, and service dates and costs, as applicable.

Claim Form Deadline

2/1/2016

NOTE: If your original coil is replaced with a replacement coil within five years of the date of installation and on or after Dec. 4, 2015, you must submit a Claim Form within 60 days after the date on which the original coil was replaced.

Case Name

Thomas v. Lennox Industries Inc., Case No. 13-cv-07747, in the U.S. District Court for the Northern District of Illinois

Final Hearing

12/2/2015

Settlement Website
Claims Administrator

Thomas v. Lennox Industries Inc.
Settlement Administrator
P.O. Box 43374
Providence, RI 02940-3374
1-888-841-1363
admin@EvaporatorCoilLawsuit.com

Class Counsel

Jonathan Shub
Neil Glazer
KOHN SWIFT & GRAF PC

Jeff Leon
QUANTUM LEGAL LLC

Defense Counsel

Norman K. Beck
WINSTON & STRAWN LLP

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82 thoughts onLennox Evaporator Coil Class Action Settlement

  1. John Friel says:

    Martin

    There are some of us that qualified for this but we did not find the leak until after the 2/1/2016 deadline. What are we supposed to do. We have the same issue, are we getting left out because it did not show up until now? I have the 10 year Lennox Extended Limited Warranty that was left on site at time of installation.

    1. Sheila Janca says:

      Same happened here. Receiving no help.

  2. Nancy Holl says:

    I just had the coil replaced yesterday on my Lennox unit which is just under two years old. My service rep asked if I received a letter from Lennox about this matter, which I did not. Am I still eligible to file a claim? I just spent $1200 on labor.

  3. Rodney Daly says:

    There are some of us that qualified for this but we did not find the leak until after the 2/1/2016 deadline. What are we supposed to do. We have the same issue, are we getting left out because it did not show up until now?

  4. Ryan St. John says:

    Today is 4/5/2016. My service company and installer of my Lennox Evaporative cooler just informed me of the issue. He said there is rust on my coils. I never received information regarding this lawsuit and spent over 7k on my AC and Air Handler systems. I would like a number where I can actually speak to someone to get information as i was informed that the replacement is going to run over $1300. They also said it is not their problem so they will not help. Is there a number i can call where i can speak with a live person not some robot prompting me to speak after a beep?

    1. William Childress says:

      My wife just read your comment, and our coil is also leaking. Luckily we had the maintenance fellow check our system out and thats how we found out about it, and thats also how we found out about the class action suit against Lennox for the coils. I think the company we paid 8k for the unit should have let us know about the lawsuit and given the heads up, so we could have made a claim. We knew absolutely nothing about it, and I am pissed. And now reading about it, that February 2016 was the deadline for making a claim, I also need a number to speak to a person, because that is not right. I already spoke to the installer and since the unit is under warranty, the part is covered, but the labor will cost $650. As soon as I get that part, I will make a claim against the company that sold us the ac for not letting us know something. Our warranty expires next month. Let me know how you came out. My email is wchildress40@gmail.com.

    2. Sheila Janca says:

      It appears they do not answer questions from the looks of this. We just found out yesterday we are getting screwed over also…we had our unit checked out but was not informed the coil was rusted and corroded… and now it is busted and needs replaced and we are stuck paying every bit of it.

      1. Susan says:

        We just found out today we have the same problem. We were never notified either. Repairs will cost us over 1,000 out of our pocket too. ??

        1. Ralph Reece says:

          Same thing. Mine is to be replaced Wed. 8/31/2016 for $1400.00. Included in new David Weekly home bought 10/31/2013.

  5. Top Class Actions says:

    UPDATE: Beginning late March 2016, the Settlement Administrator will start notifying individuals who filed a Claim Form about their status. Class Members can visit the “Check Claim Status” page on the Settlement website to check on their claim.

  6. Michael Close says:

    After submitting required documents….I can receive NO reply as to whether my claim is legitimate.

  7. B J Bartholomew says:

    I purchased a new home with a brand new Lenox air cond. Ive had the coil replaced twice in 5 years. How do I prove original purchase if it was included in the price of the home? Thank you for your response.

  8. Bob8899 says:

    This is exactly what happened with my Heil system. The evaporator coil leaked after two years requiring replacement. The cost of the coil was covered under the warranty, but they get you on the labor and refrigerant cost. Maybe we can get a lawsuit against Heil.

  9. Roanne Barrkn says:

    I am filling out the claim form. The coil was replaced under warrantee, but I paid for service twice and coolent. How do I answer question 8 and 9 on form, since I did not actually purchase anything. Thank you,Roanne Barron

  10. sergio babich says:

    we had a lenox air cond. installed in our Palm Beach F L Condo 2/26/15.How do we know if ist defective ,We have a 10 year Warantee on parts +2 on Labor please respond thank you

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