Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.
UPDATE:
- This case was dismissed July 26, 2021.
Wyndham timeshare owners have filed a class action lawsuit against the company, accusing it of lying to customers about benefits and subjecting them to aggressive marketing tactics to get them to purchase useless points.
In the most recent Wyndham Vacation Resorts class action lawsuit, timeshare owners David and Thea DuBose say the company defrauds customers both before they sign on to a timeshare and after they have already purchased one.
They claim the company touts that the timeshares are offered at attractively low prices and destinations around the world will be available to timeshare owners. However, the customers say that in reality, it is almost impossible to book a stay at one of Wyndham’s destinations, and it would be cheaper to pay cash for a vacation.
The DuBoses are Georgia residents who say they made their purchase of a Wyndham timeshare on June 23, 2016, in Florida.
They say that while they were on vacation in Panama City, Florida, a Wyndham representative offered them a gift card and encouraged them to attend a timeshare sales presentation.
They explain that they were told the meeting would last only 90 minutes, but instead, the meeting lasted almost all day.
Additionally, a Wyndham sales representative was supposedly assigned to sit with them “on a one-on-one basis” throughout their time at the resort.
Allegedly, the company made a range of fraudulent sales pitches, telling the couple they would “never have to pay for another vacation for the rest fo their lives,” and would save tens of thousands of dollars.
They say the representatives told them they would have access to resorts around the world, particularly at the new Rio Mar, Puerto Rico, resort.
The couple goes on to say they were told they would be able to leave their timeshare to their children.
They were also supposedly told they could resell their points or could make money from the points by renting them.
Allegedly, after being made these offers, they were informed that the offers were being made for one day only.
However, the DuBoses say the offers were misleading for a range of reasons.
They state that points expire annually if they go unused, and timeshare owners are charged maintenance fees that increase regularly. Also, significantly, using their Wyndham points is more expensive than booking a vacation through another, non-Wyndham company.
They also state that frequently, many destinations are not available to timeshare owners because most of the resort space is not given to timeshare owners to use.
The Wyndham timeshare false advertising class action lawsuit says these misrepresentations are the same ones fed to many other customers during the timeshare purchasing processes, even after they purchase.
The DuBoses cite complaints made by other customers, including customers who say they were subjected to extensive pushy sales tactics after they purchased their timeshares.
Allegedly, when they visited resort locations, the customers were required to attend “Owner Update” meeting to access certain amenities. They were allegedly told these meetings would last only 90 minutes, when they really lasted all day.
The Wyndham timeshare owners say that instead of mere updates, these meetings were an effort to get timeshare owners to shell out more money for more points or to access various amenities.
Customers say they felt cornered into buying more points and spending more money because the company made concerted efforts to prevent them from leaving the meetings, and made sure the customers had spent a certain amount of time at the meetings to receive benefits.
Previously, the DuBoses filed a class action lawsuit against Wyndham over these claims in Illinois, but it was dismissed because the court determined that the couple lacked jurisdiction in Illinois.
Now, the couple has filed in Delaware and assert that their claims are timely, per the terms of their contract with the company.
This is not the first time Wyndham has faced claims that the company misleads and takes advantage of customers.
In February, customers filed another Wyndham class action lawsuit similar to the DuBoses’.
Have you ever had a timeshare? Did you have a good experience? Tell us in the comments below.
David and Thea DuBose are represented by Herbert Mondros of Margoolis Edelstein; Howard B. Brossnitz of the Law Offices of Howard B. Prossnitz; and Adam Szulczewski.
The Wyndham Timeshare Marketing Tactics Class Action Lawsuit is David DuBose, et al. v. Wyndham Vacation Resorts Inc., Case No. 1:20-cv-01118-UNA, in the U.S. District Court for the District of Delaware.
Read About More Class Action Lawsuits & Class Action Settlements:
Wise Foods Class Action Lawsuit Says Cheddar and Sour Cream Chips Are Artificially Flavored
Navajo Nation Files Lawsuit Over Arizona Vote-By-Mail Deadline
Exxon and PBF Energy Reach $4.4M California Wage and Hour Settlement
Honda, Hyundai, Kia, Subaru vehicle data collection class action lawsuit investigation
May 17, 2024 | Legal News
404 thoughts onWyndham Timeshare Class Action Lawsuit Alleges High-Pressure Sales Tactics
Same here add to class action suit
We are going through the same thing….over $175,000 in debt plus another $25,000 in credit cards and credit companies they opened “on our behalf”. We are retired, elderly and we’re coerced and lied to. At signing we were coached on what to say. Credit is ruined and we cannot afford this debt. We do not or cannot pass this debt on to our children.
My in laws have been swindled out of thousands. I feel they have been preyed upon because they are elderly and did not understand the terms that were told to them. My mother-in-law called in September to see how to get out and was convinced instead to purchase another account. The maintenance fees increase at a ridiculous rate and they are further and further behind with their medical bills because they are victims of this company
Every single word mentioned are the obsolete truth. We are all victims of this greedy, manipulating, bullied scam! The entire company/organization /club/corporation, etc… are a bunch of doctoral liars. They mislead, and withhold pertinent vital information. Something must be done! They must be held accountable for their misrepresentation.
My phone changed my word.
absolute is the word, not obsolete.
All I have read is true about wyndham, have had good stays but always pressured to buy more, they insulted our friends the one say called them free loaders,
Hello me and my husband also are members of the club Wyndham and when we first attended club Wyndham it was to get a gift to go to Carolina Oprey concert. The name was not club Wyndham at the time it was called discovery plus Wyndham. The they contacted us back later and said the name is no longer discovery plus Wyndham. They wanted us to upgrade but also what was told to us is the maintenance fees would always stay the same, but then they have been raised up every year. Then when we tried to get a place, we had to give three or four months notice to use our points, and if we didn’t use all the points up by the end of the year we had to transfer them over to RCI or we would lose them. But when we wanted to use the points that we transferred into RCI, what we didn’t know was that we also had to pay a fee when we use the points for other things like cleanup, fees, and finding us the place that we want). We also had to pay additional for the rooms each day on top of using our points. Now the maintenance fees continuously goes up and there was one time we were anyway in Vegas to use our points and they wanted us to go back down and talk with them because they wanted to upgrade us again, and we just kept telling them no no no and then somebody else sent a Supervisor to us and my husband just said no more upgrades and they really looked at us like mean. We are older when we were pressured into all this. When we first started with them, we did not realize the scam that we were going to be put through. We had a credit card with them because they said we needed to have one so they could take out the amounts. We paid off the card because we could not do it anymore. They really scammed us bad.
I too own World mark the Club and I can confirm that every story I’ve read is true since we’ve experienced every one of their lies and deceptions
Why can’t they be sued out of business?
Wyndham said we would have a monthly fee of $120. Instead we are charged $240. They high-pressured us on our second visit to upgrade or face higher fees.
We were told to buy more points so we could rent them to pay off our maintenance fees. Now we have been flagged for doing just that. Plus, they have greatly reduced where and when we can send guests (which includes family). We bought a bunch of lies, apparently.
My wife and I went to Myrtle Beach to a Wyndham resort. They came to our room when we were having breakfast. Basically, held us hostage till 1 :00. We got home and found both our credit cards were maxed out. The salesman’s name was Brandon. We called the resort the very next day and was told Brandon quit the day before. We sent certified letters to Orlando, Wyndham’s headquarters, to Wyndham Myrtle beach, To Barclays, and the S.C. Attorney General, all within 3 days. I refuse to pay it, now I am being sued by a company that bought the debt the Midland corporation.