Lyft Class Action Says Telemarketing Calls Violate TCPA

A class action lawsuit alleges that Lyft violates the Telephone Consumer Protection Act by sending prerecorded telemarketing calls to individuals without their consent.

The Lyft class action lawsuit was filed by Elcinda Person and Robert Hossfeld against Lyft Inc. and Yodel Technologies LLC, a company that Lyft allegedly commissioned to conduct telemarketing for Lyft.

Person and Hossfeld say that they were called by Yodel on behalf of Lyft multiple times and these calls were made for the purpose of selling Lyft’s software services in exchange for usage fees.

The Lyft TPCA class action lawsuit states that Yodel used a number of different Caller ID numbers, and left prerecorded messages in the phone calls.

The Lyft customers go on to state that they were transferred to Lyft on a number of the calls. Allegedly, neither customer gave their consent to be contacted by Lyft or Yodel.

The Lyft TCPA class action lawsuit says that the Telephone Consumer Protection Act prohibits businesses from sending spam phone calls to individuals in an attempt to sell them goods and services if the individual has not consented.

Additionally, the Lyft spam calls class action lawsuit says that the TCPA prohibits businesses from using prerecorded messages and autodialers to make these calls.

Person and Hossfeld state that Lyft and Yodel violated these regulations by calling them without their consent, and by using autodialers and prerecorded messages to make the calls.

The Lyft calls class action lawsuit states that Lyft and Yodel both knew or should have known that the TPCA prohibits businesses from making spam calls, because they have a vested interest in knowing what the protocol around such calls is.

Allegedly, the companies sent the phone calls nonetheless in pursuit of profit.

The customers claim that they and many other individuals were injured by Lyft and Yodel’s practices. They say that their privacy was infringed upon, and they were inconvenienced.

Additionally, they claim that they were financially injured because their phone plan and their phone itself was taken up by the phone calls.

They seek damages for themselves and all other similarly affected consumers, to compensate for their damages. They also seek statutory damages of $500 for every negligent violation of the TCPA and $1,500 for every willful violation of the TCPA.

The Lyft advertising calls class action lawsuit also seeks an injunction barring Lyft and Yodel from continuing to violate the TCPA by sending out spam calls without consent.

Person and Hossfeld are represented by Keith J. Keogh and Timothy J. Sostrin of Keogh Law LTD, by Anthony I. Paronich of Paronich Law PC, and by Steven H. Koval.

The Lyft Marketing Calls Class Action Lawsuit is Elcinda Person, et al. v. Lyft Inc., et al., Case No. 1:19-cv-02914-TWT, in the U.S. District Court for the Northern District of Georgia, Atlanta Division.

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Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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