Status: In progress

Owen-Brooks, et al. v. Dish Network Corp.

DISH Network allegedly failed to adequately safeguard customer and employee data, leaving it vulnerable to cybercriminals.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Anne Bucher  |  May 17, 2023

Category: Data Breach

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Dish logo displayed on a smartphone screen, representing the Dish Network data breach class action.
(Photo Credit: rafapress/Shutterstock)

Dish Network class action lawsuit overview:

  • Who: Plaintiff Susan Owen-Brooks filed a class action lawsuit against Dish Network Corp.
  • Why: Dish Network allegedly failed to adequately safeguard customer and employee data, leaving it vulnerable to cybercriminals.
  • Where: The Dish Network class action lawsuit was filed in Colorado federal court.
  • What are my options: Consumers wishing to better protect their own data may be interested in Norton LifeLock.

Dish Network Corp. is facing a class action lawsuit alleging it failed to safeguard customers’ and employees’ personal information from hackers.

Plaintiff Susan Owen-Brooks says she was notified last month about a Dish Network data breach in which the personal information of the satellite television provider’s customers and employees was compromised.

News reports indicated the Dish Network data breach was actually a ransomware attack from a Russian ransomware gang called Black Basta, Owens-Brooks says, which accessed the data on Feb. 23.

The hackers reportedly accessed customer and employee names, birthdates, addresses, email addresses, Social Security numbers, driver’s license numbers, credit card or account information and other personally identifiable information (PII).

With this PII, the Dish Network class action notes, cybercriminals are able to commit a number of crimes in the victims’ names, such as opening new financial accounts, taking out loans, obtaining medical services, obtaining government benefits, filing fraudulent tax returns and giving false information to police during arrest.

Plaintiff: Dish Network data breach increases risk of identity theft, fraud

Owen-Brooks says the putative class members’ identities are at risk due to the Dish Network data breach, and seeks compensatory damages, reimbursement of out-of-pocket costs and injunctive relief on behalf of herself and the proposed class.

The Dish Network class action notes that the company’s privacy policy assures customers that it will not share PII with third parties except in specific, defined circumstances and that it takes information security seriously.

However, Owen-Brooks says Dish Network failed to comply with industry standards and left its customer and employee data vulnerable to cybercriminals. 

She notes the high market value of PII and the substantial risk of prison time for cyber theft to stress the importance of information security, and that there is high probability that the information stolen in the Dish Network data breach will be “dumped on the black market,” putting class members at increased risk of fraud and identity theft.

The Dish Network class action lawsuit asserts claims for negligence, breach of contract, breach of implied contract, unjust enrichment, and violation of the North Carolina Deceptive Trade Practices Act.

In 2021, Dish Network agreed to a settlement over claims it made telemarketing calls to phone numbers listed on the National Do Not Call Registry in violation of the Telephone Consumer Protection Act.

Were you affected by the Dish Network data breach? Tell us your story in the comments!

Owen-Brooks is represented by Mark E. Saliman of Saliman Law LLC and Mason A. Barney and Steven D. Cohen of Siri & Glimstad LLP.

The Dish Network data breach class action lawsuit is Susan Owen-Brooks, et al. v. Dish Network Corp., Case No. 1:23-cv-01168-SP, in the U.S. District Court for the District of Colorado.


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54 thoughts onDish Network class action alleges data breach compromised customer, employee info

  1. Stacy Cox says:

    I’m a former employee and my health insurance information and SSN was compromised. I haven’t worked for this company for over 10 years.

  2. Joseph A Franz says:

    I was a Dish network customer for over 2 years and was affected by the data breach, my programming was suspended during the data breach and I was unable to speak with anyone to find out why, approximately 2 weeks later I received a letter from dish claiming that my account was overdue by over 300 dollars for non payment yet I had auto pay so please add me to the list of class action lawsuit

  3. Lyssa Elaine Gilbert says:

    I am also a dish customer have been for years and was affected by this and had to pay almost 800 dollars for my service to be turned on and still had no Channels for close to a month

    1. John Propes says:

      I was an employee of dish network. I received a notice in the mail from them that my information may or may not have been stolen.

  4. Dedra Cooke says:

    I wish to be added to the lawsuit. I just received my bill and there is a charge for a ppv fight that myself nor my roommate purchased. I called to get the charges taken off and they claim they couldn’t because it was a digital program and ask if I need help setting up parental control. The moment I mentioned that its not about parental control I’ve been hacked, the representative quickly got me off of the phone. I am one year in my two year contract and prior to the breach I had no issues with my billing or any fraud charges on my account.

  5. Ben Raffetto says:

    I was a dish network employee and I would like to be included in the lawsuit. It’s always been a terrible company to work for and this is the icing on the cake.

  6. Brandie says:

    I am a dish network customer and was effeffected by this for several weeks. Didn’t pay my bill, couldn’t get ahold of customer service, my service was shut off but I was still charged TWICE. I souks like to know how to be involved in this please!

  7. J G says:

    I’m a former Dish Network employee and was recently informed through a letter from Dish Network I was affected by this data breach. Please let me know how to be included in the class-action lawsuit against Dish Network.

  8. Joanna R says:

    I was a former employee with Dish Network and I just received a letter stating my personal data has been breached. This is honestly horrible. I’m not sure why Dish network still has my personal information, it’s been years since I’ve worked there.

  9. Varita Eatmon says:

    I could not pay my bill because of this which they charged me 10.00 for being late. It is now May 26th, 2023 & they still haven’t taken the charge off my account & their threating to close my acct. forgot paying. I have the email where they said they would not charge a late fee but they did. I am really mad about how I have been treated because of their stupid mistake.

  10. Joel Perez says:

    I was a former employee and I received a letter stating my personal data has been breached.

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