Abraham Jewett  |  November 22, 2022

Category: Data Breach

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Close up of a doctor touch a digital tablet, with a data breach concept overlay.
(Photo Credit: PopTika/Shutterstock)

Community Health Network data breach overview: 

  • Who: Community Health Network has disclosed that more of its patients’ information may have been collected and transmitted by third-party tracking technologies than it had intended. 
  • Why: Community says the potentially problematic third-party tracking technologies were installed on its MyChart patient portal and appointment scheduling sites. 
  • Where: Community Health Network has locations in central Indiana. 

Community Health Network has revealed it discovered third-party tracking technologies were installed on its website, including its MyChart patient portal and appointment scheduling sites. 

The tracking technologies were found to allow for a “broader scope of information to be collected and transmitted to each corresponding third-party tracking technology vendor” than Community had “ever intended,” according to Community

Community said it “immediately” began working with its service providers to disable and/or remove the technologies as it continued to investigate what they were collecting and transmitting. 

Information that could have been transmitted to third-party tracking technology vendors includes computer IP addresses, scheduled appointment information and information about an individual’s health care provider, among other things, according to Community. 

Community Health Network said has no indication any of its patients’ Social Security numbers, financial account numbers or debit or credit card information was compromised during the data breach. 

Community has disabled, removed all third-party tracking technologies on its patient-facing websites, applications

The non-profit health system said it has disabled and/or removed all of the third-party tracking technologies on its patient-facing websites and applications as it continues to “evaluate how to further mitigate the risk of unauthorized disclosures of patient information in the future.” 

“We have also improved our evaluation and management processes for all website technologies moving forward,” Community said. 

Community said out of “an abundance of caution,” it has contacted any patients who have engaged with either its provider or an affiliated entity since April 6, 2017, the date it says it began implementing third-party tracking technologies. 

Patients who may have been affected by the data breach are being instructed to monitor their credit reports for unauthorized activity, place fraud alerts, and, if necessary, place a security freeze on their credit reports. 

A number of companies have agreed to settlements this year to resolve claims revolving around their handling of data breaches, including T-Mobile, LifeBridge Health and ClearBalance, among others. 

Have you been impacted by a data breach. Let us know in the comments! 


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32 thoughts onCommunity Health Network data breach compromises medical info

  1. Martin golub says:

    Noticed for 2 data breach in 2022 and 2023 community health- does anyone have contact info for plaintiff’s counsel so I may join

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