Western Union money class action lawsuit overview:
- Who: Daniel Subkoff filed a class action lawsuit against The Western Union Co. and Western Union Financial Services Inc.
- Why: Subkoff claims Western Union uses money deposited by its customers for its own financial gain without their consent or permission.
- Where: The class action lawsuit was filed in Colorado federal court.
Western Union unlawfully benefits itself by holding and using money from transfers that don’t go through, a new class action alleges.
Plaintiff Daniel Subkoff’s class action lawsuit claims Western Union fails to inform customers that it uses non-transferred money to earn interest and/or make investments for its own financial gain and benefit.
Subkoff argues further that, in the event the money transfer network does return customers’ funds, it allegedly will not pay them any of the interest it earned and/or any financial gains realized by the company via using the money for holding and investing.
The plaintiff wants to represent a nationwide class of consumers who deposited money through Western Union and whose money was not transferred and who were not paid any interest upon its return, among other similar classes.
Western Union class action: Company acknowledges it uses customer money without consent
Subkoff argues Western Union has publicly acknowledged through financial statements that it converts untransferred money to its “own use and benefit,” and is “unjustly enriched by use of the customer’s money without permission, consent or authorization by the customer.”
Western Union “benefits financially by holding and using the customer’s money to make money for itself while the customer comes out of the transaction worse off financially because they have been deprived of the use and benefit of their money,” the lawsuit states.
Subkoff claims Western Union is guilty of breach of fiduciary duty, unjust enrichment, conversion and breach of fiduciary duty, among other things, and of violating consumer protection laws in a number of different states.
The plaintiff is demanding a jury trial and requesting injunctive and declaratory relief along with an award of exemplary or punitive damages for himself and all class members.
A consumer filed a separate class action lawsuit against Western Union in 2022 over claims the company failed to make its website accessible to individuals who are blind or visually impaired.
Have you deposited money with Western Union? Let us know in the comments.
The plaintiff is represented by Robert Radulescu of Romancore Law PC and Robert A. Waller Jr. of the Law Office of Robert A. Waller Jr.
The Western Union class action lawsuit is Subkoff v. The Western Union Co., et al., Case No. 1:24-cv-00530, in the U.S. District Court for the District of Colorado.
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15 thoughts onWestern Union class action claims company holds customers’ money to earn interest, make investments
I have sent all my paperwork to Western union that say my money was cashed and the banks say rejected then they sent me a letter making no sense, here is what it reads. The stress I have had to go through for this is horrific speaking with many representatives telling my story of just
trying to deposit my money in 2 different banks and the ink was not legible. I do not even understand this letter I would like to see about being apart of a class action claim against them. Please contact me at 719-828-4734, to let me know what I can do to be a part of lawsuit, thank you.
RE: Money Order # 19595455069 Dear Sir or Madam, We have received your inquiry regarding the Western Union Money Order. After researching the payment trail of the Money Order this is what our records reflect. The Money Order was presented to Western Union more than one time and records reflect the item was “paid clean” in banking terms for the 1st presentment. Several presentments may occur when it is thought that the original item was not credited. The payment processing bank may have presented an image (IRD) of the Money Order multiple times. In this case subsequent presentments are returned unpaid because credit has already been given for the 1st presentment. We cannot pay for the same item more than once because funds are only available one time. We would suggest you advise the bank of the situation and ask them to make an investigation on it, using a copy of this letter to assist them in their investigation
Yes this happen to me !! With my son twice … sending him money !! And he did not receive it the same day
Its happened to me more than 2 times that I was using W.U. on the receiving end. My family would deposit money and no more than a half hour later I was told that their “systems were down” by Rite Aid and some local check cashing. I was not able to get the money until way later. So I’m like “wait, its like they can take deposits but not let people withdraw the money”. That is when I came to the conclusion that some hinky sh%# was going on.
Add me
LoL seriously, you can do this too. Open your own “Western Union”. Banks do this, every company does this. If you dont you’re not very bright. Or quick.