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Update:
- A Louisiana judge dismissed a plaintiff’s proposed class action lawsuit against Caesars Entertainment Inc.’s Horseshoe Bossier City casino that alleged the casino skimmed patrons’ change when they cashed out of slot machines.
- Plaintiff Mike Young claimed the casino shortchanged him several times in 2021, at about 99 cents each time, because the casino’s kiosks cash out to the nearest dollar.
- U.S. District Judge Donald E. Walter wrote in his opinion that Young’s complaint wouldn’t meet the $75,000 financial threshold for a federal court complaint and multiple parties cannot join to satisfy that amount.
- Even if the threshold was met, Judge Walter wrote, Caesars as a parent company cannot be held liable for its subsidiaries’ acts.
Caesars casino class action lawsuit overview:
- Who: Mike Young filed a class action lawsuit against Caesars Entertainment Inc.
- Why: Young claims Caesars fails to give change to gamblers at its casinos who use a kiosk to cash out gaming vouchers after playing slot machines.
- Where: The class action lawsuit was filed in Louisiana federal court.
(Sept. 28, 2022)
Caesars Entertainment robs players at its casinos “a few cents at a time” by essentially keeping the change “off of hundreds of thousands if not millions of Gaming Vouchers,” a new class action lawsuit alleges.
Plaintiff Mike Young claims Caesars effectively taxes players at its casinos by “manipulating the cash-out system employed by their electronic gaming systems.”
Young argues Caesars’ cash-out kiosks round down to the nearest dollar when paying a player who cashes out a slot machine gaming voucher.
In addition to the cash, Caesars cash-out kiosks provide players with a “simple Ticket Redemption receipt” that provides “no further direction” and “left gamers without further option,” the Caesars casino class action alleges.
“The Kiosk simply kept the change,” the lawsuit states.
Caesars casino class action allegedly fails to notify players it will keep change on gaming vouchers
In addition to not giving players their change, Young argues Caesars also fails to “put an average player on reasonable notice that Gaming Voucher would be rounded down and that the Kiosk would simply keep a player’s change.”
“Upon information and belief, Plaintiff is similarly situated with hundreds of thousands of Casino patrons who have been deprived, little by little, of millions of dollars since Defendant’s adoption of its no-change policy,” the Caesars casino class action states.
Young claims Caesars is guilty of breach of contract, conversion and unjust enrichment. He demands a jury trial and requests class certification and a judgment in favor of himself and all class members.
Young wants to represent a nationwide class of individuals who attended a Caesars-owned or -operated casino since Sept. 23, 2012, and who was “deprived of their change” by the entertainment company.
A similar class action lawsuit was filed against MGM Resorts International earlier this month by a consumer arguing the casino operator refuses to refund cash change to players attempting to cash-out gaming vouchers.
Have you been denied cash change on a gaming voucher when attempting to cash out at a casino? Let us know in the comments!
The plaintiff is represented by Ryan J. Richmond, Scott L. Sternberg, M. Suzanne Montero, Keith J. Naccari; Graham H. Williams of Sternberg, Naccari & White, LLC; and Lawrence J. Centola, III and Jason Z. Landry of Martzell Bickford & Centola.
The Caesars casino class action lawsuit is Young v. Caesars Entertainment, Inc., Case No. 5:22-cv-05331, in the U.S. District Court for the Western District of Louisiana.
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35 thoughts onCaesars class action over change skimming dismissed
Caesar hotels are not giving back change. Other casinos have a kiosk that gives you everything back. Then they have a box up there saying donate change. Please add me to the lawsuit
Add me
They have taken much money from me by not giving my change. Add me.
I live in Vegas and I can’t count how much money the casinos have robbed me of by not cashing the change on my tickets!
Please add me
Add me , I mention this last year . When none of the casinos in Las Vegas gave change back , rather you had to take the ticket to the cage to get your change . I told the casino you guys must be making a lot of money as how many people are going to go to the cage to get change ? Thank goodness someone spoke up !! Add me please
Please add me they always take my change
Add me
Yes ALL the casinos in Vicksburg, MS , are NOT giving back change!!! Add me PLEASE
Equanya Allen
Yo quiero saber si puedo demandar al casino Foxwoods, en Connecticut me dejaron jugar black jack 7 dias consecutivos sin dormir Casi nada, tal vez dormí 24 horas en total en esos 7 días. Siento que estaba fuera de mis sentidos y perdí mucho dinero. Recuerdo sentirme dopada no sentía sueño ni hambre en esos 7 días. Solo tenía ansiedad por permanecer sentada en las mesas y no se si es legal que un casino te permita jugar tantas horas seguidas sin comer ni dormir. Recuerdo jugar en una misma mesa por 30 horas consecutivas. Me sentía como un zombi y solo pensaba en sacar dinero de mi cuenta. También noté que el casino manipula el juego de cartas cambiando a los dealer cada 10 minutos y a veces menos tiempo cuando ven que los jugadores empiezan a ganar algo de dinero. Creo que el aire del casino en las mesas de juego contiene algo que vuelve inconsciente de la realidad a las personas, es como estar drogado. Me sentía angustiada. Estresada, nerviosa y ansiosa, era como si una voz en mi interior me decía ve por mas dinero. Creo que algo no es normal en el ambiente de ese casino y no se si puedo poner una demanda para que me devuelvan el dinero que perdí porque yo no estaba con mis sentidos al 100%. Siento que todavía sigo bajo el efecto de lo que sea que hay ahí, no puedo dormir no tengo sueño, esto me ha provocado ansiedad y muchísimo estrés, tengo dos dias de haber salido del casino y mi cabello se ha caído considerablemente en estos últimos 7 días.
Yes. I have been robbed via caesar casino. Add me
Ceasar’s Atlantic City keeps all change. Add me to this suit
It’s about time someone called them on this! Add me and thank you!