Spectrum Cable class action lawsuit overview:
- Who: Plaintiff Richard Wookey filed a class action lawsuit against Charter Communications (DE) Inc., doing business as Spectrum Cable, and Charter Communications Operating LLC, doing business as Spectrum.
- Why: Wookey claims Spectrum Cable overcharges customers with deceptive fees.
- Where: The Spectrum class action lawsuit was filed in Kentucky federal court.
A new class action lawsuit alleges Charter Communications overcharges Spectrum Cable customers with a deceptive “Broadcast TV Surcharge” fee.
Plaintiff Richard Wookey claims Charter, which does business as Spectrum Cable, uses the Broadcast TV Surcharge fee to “secretly” increase the monthly rate of its cable TV service plans.
Wookey argues that the Broadcast TV Surcharge fee is “deceptively named” to make it appear as if it is a government-related fee or tax when it is actually a “disguised” price increase.
“Charter has made this fee appear to be a legitimate government-related fee when, in fact, it is simply a way for Charter to advertise and promise lower rates than it actually charges,” the Spectrum class action lawsuit states.
Wookey wants to represent a nationwide class of consumers who paid Charter’s Broadcast TV Surcharge fee during the maximum limitation period.
The plaintiff accuses Charter of breach of contract, unjust enrichment and violating Kentucky’s Consumer Protection Act, among other things, and demands a jury trial.
Charter ‘deceptively’ advertises Spectrum service at lower monthly rates, class action claims
Wookey claims Charter “deceptively” advertises its Spectrum cable TV service plans as having a lower monthly rate than what it actually charges.
“Charter’s advertisements and contracts do not clearly and conspicuously disclose the true price of its services, instead concealing the Broadcast TV Surcharge fee in the fine print,” the Spectrum class action lawsuit says.
Wookey argues Charter’s alleged practice of charging a deceptive fee has caused him and other consumers to pay “substantially more” for Spectrum cable TV service than what they were led to believe it would cost.
“Charter’s deceptive fee practices have caused substantial harm to consumers like Plaintiff, who have been misled about the true cost of their cable TV service,” the Spectrum class action lawsuit claims.
In other entertainment news, Disney has agreed to a class action settlement that accused the company of driving up streaming costs by forcing its expensive ESPN sports channel onto streaming platforms.
Have you been charged a Broadcast TV Surcharge fee by Spectrum? Let us know in the comments.
The plaintiff is represented by Chauncey Hiestand, Zachary Taylor and Joseph Longmeyer of Winton & Hiestand Law Group PLLC.
The Spectrum Cable class action lawsuit is Wookey v. Charter Communications Inc., Case 3:25-cv-00408-RGJ, in the U.S. District Court for the Western District of Kentucky.
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1,157 thoughts onSpectrum Cable subscribers file class action lawsuit over deceptive bill charges
I bought a Samsung 24+ from Spectrum January 2025 when they were on sale for $799. I was told the price would be $22.22 monthly and I have been paying $27.27 -$5.55 coming back to monthly. I am almost 100% sure the $22.22. So i recently did the math 19 months × 22.22 = $422.18
19 months ×5.55 =105.45
+ $275.00 i paid towards the phone only. Total is $803.63 past the $799.00. Well I was told it wasn’t correct and they talked a lot of word salad. Saying I still owed over $100.00. What bothers me is the contract I signed (stupidly) electronically says nothing about $799.00 and my signature isn’t on anything. Then, we had service interrupted from 7/30/2026 thru 7/31/2026 and service came back on at 6am. They used to give $4 discount, but now it’s $1.97 per day. I had no wifi when the power was out and I had to use Mobile instead of WiFi. I pay by the gb and if I go over gb I have to pay $5 per gb. I was told and read that it would be $5 a month extra. I have caught them in lies in the past, where I would have to speak with 2 or 3 supervisors who I would keep catching them in lies. I asked for all my bills that were paid to be sent and they refused. They said they only kept 6 months. How is any of this legal? They wouldn’t even give me a copy of the contract until I mentioned getting a lawyer. Let me guess? I can’t do anything huh? If there is anything I can go after these parasites over, please, Please help. So I had to pay $47 instead of $42 of $42. 518 606-5686
I’m sorry to bother you, but I am on a fixed budget. THANKS.
DAWN MELLO
I’m dealing with the same issue with Spectrum. I’m moving in the middle of my billing cycle, yet they’re charging me for a full 30 days of service even though I’ll only be using about 10 days. If there isn’t already a lawsuit over these deceptive prorated billing practices, I’m ready to start one!
I was charged for a month of service and didn’t live at the address until a month later. They were told about my move-in date when I picked up the modem. Finally, they promised to credit the bill for the time I wasn’t there and only got 3 days credit and was charged a late fee also. Stopped the service on the 16th and received a bill for the complete 30 days.. Lies and deception. They expect me to pay for service I didn’t receive nd lied about the credit I was to receive.