Spectrum Cable class action lawsuit overview:
- Who: Plaintiff Richard Wookey filed a class action lawsuit against Charter Communications (DE) Inc., doing business as Spectrum Cable, and Charter Communications Operating LLC, doing business as Spectrum.
- Why: Wookey claims Spectrum Cable overcharges customers with deceptive fees.
- Where: The Spectrum class action lawsuit was filed in Kentucky federal court.
A new class action lawsuit alleges Charter Communications overcharges Spectrum Cable customers with a deceptive “Broadcast TV Surcharge” fee.
Plaintiff Richard Wookey claims Charter, which does business as Spectrum Cable, uses the Broadcast TV Surcharge fee to “secretly” increase the monthly rate of its cable TV service plans.
Wookey argues that the Broadcast TV Surcharge fee is “deceptively named” to make it appear as if it is a government-related fee or tax when it is actually a “disguised” price increase.
“Charter has made this fee appear to be a legitimate government-related fee when, in fact, it is simply a way for Charter to advertise and promise lower rates than it actually charges,” the Spectrum class action lawsuit states.
Wookey wants to represent a nationwide class of consumers who paid Charter’s Broadcast TV Surcharge fee during the maximum limitation period.
The plaintiff accuses Charter of breach of contract, unjust enrichment and violating Kentucky’s Consumer Protection Act, among other things, and demands a jury trial.
Charter ‘deceptively’ advertises Spectrum service at lower monthly rates, class action claims
Wookey claims Charter “deceptively” advertises its Spectrum cable TV service plans as having a lower monthly rate than what it actually charges.
“Charter’s advertisements and contracts do not clearly and conspicuously disclose the true price of its services, instead concealing the Broadcast TV Surcharge fee in the fine print,” the Spectrum class action lawsuit says.
Wookey argues Charter’s alleged practice of charging a deceptive fee has caused him and other consumers to pay “substantially more” for Spectrum cable TV service than what they were led to believe it would cost.
“Charter’s deceptive fee practices have caused substantial harm to consumers like Plaintiff, who have been misled about the true cost of their cable TV service,” the Spectrum class action lawsuit claims.
In other entertainment news, Disney has agreed to a class action settlement that accused the company of driving up streaming costs by forcing its expensive ESPN sports channel onto streaming platforms.
Have you been charged a Broadcast TV Surcharge fee by Spectrum? Let us know in the comments.
The plaintiff is represented by Chauncey Hiestand, Zachary Taylor and Joseph Longmeyer of Winton & Hiestand Law Group PLLC.
The Spectrum Cable class action lawsuit is Wookey v. Charter Communications Inc., Case 3:25-cv-00408-RGJ, in the U.S. District Court for the Western District of Kentucky.
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1,153 thoughts onSpectrum Cable subscribers file class action lawsuit over deceptive bill charges
I started off paying 60 my bill ended up being 254 by the time it was all said and done they need more than just one cable company here!!
Spectrum rep came to my home and offered me 3 free months to sign up. I declined at first. I told him why I don’t want spectrum. He is not whose listed on the business card. No one answers the number on the card. They called back when I used a different phone to call them. Customer service can care less.
I declined first. I started not to go outside but he saw me walk pass the windows.
I tried to cancel them probably four or five years ago when I called into cancel the lady told me I had to have a reason to cancel I was changing to wire three much much better service at a cheaper cheaper rate the lady did not close my account she kept asking me why and I told her to cancel cancel which is my right to simply cancel without any reason. They did not cancel another month and I got another bill and I had to call in again got another spectrum person and told them point blank close the account now or I will contact the state’s attorney it was only at this threat level they closed my account now years later they are still trying to collect for a month of service that I never wanted and try to cancel from.
Same!!!
we are being charged 31.00 each month for a Broad casting/TV Surharge[ bill for My and the months before]We want to file a claim.
Same here. And they say they’re going to fix that and they don’t. That broadcast fee also got Xfinity in trouble as well. It’s a fee towards the cable company and they think people are stupid if they actually believe they are getting away with this on top of other misc fees that they don’t talk about what those are supposed to be doing. My mom is elderly and she was paying over 149$ a month and she only watches her one hour soap and she sometimes the news. I am a fierce believer that someone has to put it out there so other people will join the fight.
They have increased my bill 15.oo in one year. I’m on disability and can’t afford the increased every year. Besides that they charged me two bills every month for one tv. Totally ridiculous!!!
In 4 yrs my bill went up $90. Each time I was unaware until I saw the auto withdrawal. Gave me the run around on promised promotions and never received. When I tried to cancel they wanted to make more promises when I just want to cancel. Had to return equipment to store, (they will pickup for disabled). Had to sign in and wait 15+ min, to return my equipment. Then they tell me I could go to ups to return it. (On the other side of town where I just came from) they told me the people I talked to on the phone wasn’t at the store and they didnt know what the store does and what they were gonna tell me I had to do. Unbelievable that they didnt have a person there for returns. Went from 1 of their stores where you used to do these things and it told me to go there, then they tell me I have to sign in amd wait 15 min or more or I could go to ups. If i left it there it would stay on my account. I took it over to ups and they just scanned the upc and Spectrum will know its mine. So what’s the difference. They could’ve done that. The girl was sitting there doing nothing, said she was waiting on people that were on the phone. Why not scan the box and be done. I had 4 yrs of all this nonsense. Price increases terrible customer service, lies, time to move on. I wouldn’t recommend Spectrum to the devil himself.
I got rid of charter because my bill kept going up every month. At the end I was well over 200.00 a month just for their basic package.
Add me
Was wit he spectrum from 2018-2025 really high fees bill kept skyrocketing
I have been over charged every month. My bill went from 177 to 296