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Samsung Refrigerator Class Action Lawsuit Overview:
- Who: Two customers filed a class action lawsuit against Samsung.
- Why: Certain Samsung refrigerators with French doors allegedly contain a defect that causes temperatures to rise inside, keeping food at an unsafe temperature.
- Where: The class action lawsuit was filed in New Jersey federal court.
Two Samsung customers are suing the South Korean electronics giant and its American offshoot for allegedly defective refrigerators that “pose unreasonable risks of property damage and serious personal injury during normal use” by running above temperatures for safe food storage.
The refrigerators in question have varying model numbers, but all are made with French doors and a bottom freezer.
The plaintiffs are Matthew Jordan and Lisa Saghy, both of whom bought new Samsung refrigerators. In both plaintiffs’ experiences, repairs by a Samsung technician failed to remedy the temperature issue. Now, they claim Samsung refuses to provide more repairs, replacement or refund.
Jordan and Saghy seek to represent a nationwide class, a California subclass, and a Pennsylvania subclass to include all residents who bought a new Samsung refrigerator or otherwise acquired one, primarily for household use and not for resale.
Samsung Tech Allegedly Admits Refrigerator Defect ‘Cannot Be Fixed’
Jordan bought his new Samsung refrigerator for $1,298 in 2020. After a few months, he began to notice food in the bottom of the refrigerator was frozen while the top of the refrigerator held a “temperature that was too high to be safe for food storage,” according to the complaint.
Saghy bought her new Samsung refrigerator in 2017 for $2,256. In January 2022, she began to notice the refrigerator was not keeping food and drinks as cold as before and ice was forming on the back panel. In March, a technician told Saghy the temperature issue was “a known defect” and “cannot be fixed,” according to the complaint.
The Samsung class action lawsuit alleges the company knew about the temperature defect but concealed it from consumers while continuing to sell the product.
Between January 2019 and December 2021, the Consumer Product Safety Commission (CPSC) received over 600 complaints about Samsung refrigerators, according to court documents. At least 211 complaints cited food spoilage; 62 cited food poisoning, according to Consumer Reports.
Did you purchase a Samsung refrigerator with French doors that doesn’t keep your food cold? Let us know in the comments.
The plaintiffs are represented by James E. Cecchi, Lindsey H. Taylor, and Donald A. Ecklund of Carella, Byrne, Cecchi, Olstein, Brody & Agnello PC and Jonathan D. Selbin and Jason L. Lichtman of Lieff Cabraser Heimann & Bernstein LLP.
The Samsung Refrigerator Class Action Lawsuit is Jordan, et al. v. Samsung Electronics America Inc., et al., Case No. 2:22-cv-02828, in the US District Court for the District of New Jersey.
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380 thoughts onSamsung Class Action Alleges Refrigerators Fail To Maintain Safe Temperature
Add me. My food isn’t always cold and the freezer freezes up. French door Samsung
My story is the same as everyone else – ice maker frozen over all the time, back panel and fans frozen so food temps inside close to 50 with outside indicators never changing. Tons of spoiled food, time and effort to try to fix. Ended up having to get a new frig.
When I contacted the company they said to fix it and they would pay for it. First…no one could fix it…Second….they more or less said “not our problem” but were nice about it!ha
Yes, my fridge did this too! Please add me.
Add me
Ok im glad I’m not the only one!!! How do we sign up because Both my Samsungs have had this problem!!!!
Yes French door Samsung
Ours has been terrible it never kept temp intact it made ice in the bottom and froze stuff on top the seal broke in first few month of owning it worse fridge we ever bought it is a drink fridge only now in basement
Yes food is not always cold add me to the list. Please
I am a victim
Please sign me up, I had to replace my Samsung refrigerator double door for the same reasons. Now, my ice maker on the current one I had over a year put out dirty ice! I had to get use not using ice or buy bags of ice.
Have same problem, please add me
My refrigerator would not get my food cold I lost a lots of food because of them I was damaged made LG and Samsung is the worst company’s to. Uy stuff from phone’s and every thing else them company makes…. add me