Papa John’s class action lawsuit overview:
- Who: Three customers are suing Papa John’s International Inc.
- Why: The plaintiffs claim Papa John’s tracks users’ data even if they opt out of website cookies.
- Where: The Papa John’s class action lawsuit was filed in California federal court.
A new class action lawsuit alleges Papa John’s tracks users’ data even if they opt out of website cookies.
Plaintiffs Mikhail Gershzon, Bianca Johnston and Daniel Wine filed the class action complaint against Papa John’s on April 24 in California federal court, alleging violations of state privacy laws.
According to the class action, the pizza chain violates California’s Invasion of Privacy Act and misleads consumers by tracking their data even after they opt out of cookies on the company’s website.
The lawsuit alleges that when users visit Papa John’s website, they are presented with a cookie consent banner that gives them the option to reject non-essential cookies. However, even if users choose to reject these cookies, Papa John’s still allows third-party companies to place tracking cookies on their devices, the plaintiffs say.
Lawsuit: Papa John’s shares user data with third parties
The class action lawsuit argues that this practice constitutes a breach of consumer trust and a violation of privacy laws. The plaintiffs allege that Papa John’s shares user data with third parties, including companies like Facebook, Google and Amazon, without users’ consent.
The data collected includes browsing history, visit history, website interactions, user input data, demographic information, interests and preferences, shopping behaviors, device information, referring URLs, session information, user identifiers and geolocation data, the plaintiffs say.
The plaintiffs claim that Papa John’s misleads users by falsely assuring them that they can opt out of website cookies and tracking technologies. They argue that this misrepresentation prevents users from making informed decisions about their privacy and data sharing preferences.
The class action lawsuit seeks to represent a class of all California residents who visited Papa John’s website and opted out of non-essential cookies. The plaintiffs are demanding damages and an injunction to prevent Papa John’s from continuing its alleged privacy violations.
The lawsuit comes as Papa John’s faces another class action lawsuit alleging it sends spam emails with subject lines that create a false sense of urgency.
What do you think of the allegations made in this Papa John’s class action lawsuit? Let us know in the comments.
The plaintiffs are represented by Seth A. Safier, Marie A. McCrary and Todd Kennedy of Gutride Safier LLP.
The Papa John’s class action lawsuit is Gershzon, et al. v. Papa John’s International Inc., Case No. 3:26-cv-03504-TSH, in the U.S. District Court for the Northern District of California.
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