Laura Pennington  |  April 23, 2018

Category: Consumer News

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Road tollWhen driving on many toll roads throughout Delaware and surrounding states, it’s very common to use EZPass. EZPass is an automatic way to pass through the toll assessment stations throughout Delaware and have the money owed be deducted from an account.

However, a growing number of people allege that their Delaware toll violation notices are inaccurate or assess unreasonable fees.

Those drivers may even be able to participate in a class action lawsuit investigation. If you were assessed an excessive EZPass toll violation over the course of the past four years, you may be eligible to pursue legal action against the company.

Drivers pay tolls to move through certain highways. The EZPass system is often used to allow people to pass through the toll assessment stations more quickly. A Delaware toll violation may be assessed if a person does not have enough funds on their account to cover the toll that is due.

Automated toll fee collection is a way to easily and quickly pay toll fees without actually having to stop at the booth. A driver will avoid a Delaware toll violation by purchasing an account through a provider such as EZPass. A transponder is then affixed to the driver’s windshield and then this communicates with the system as the driver passes through the toll booth.

Drivers must add money to their toll collection accounts and the toll fee will then be removed from the account each time that the driver passes through a toll area.

A driver can be assessed a Delaware toll violation if they do not have sufficient money in their account. However, drivers now argue that their Delaware toll violation notices indicate much higher penalties than the base toll fee.

A growing number of class action lawsuits have been associated with problems alleged by drivers, including those who have received notice of a Delaware toll violation.

In some of these instances, the cost for the Delaware toll violation may be ten times as much as the actual toll cost for driving on the road that other drivers paid for with cash or if they had sufficient funds on their account.

If you have already been assessed an EZPass toll violation fee, you may be eligible to participate in a class action lawsuit investigation. Consumers are getting increasingly frustrated with receiving these notices and not being informed about the high penalties associated with having insufficient funds on the account.

Although the EZPass transponder and other similar services may be a seamless way to pay your toll, it could lead to more trouble if you are not careful enough to monitor the funds inside your account and if you are assessed a costly Delaware toll violation.

Reviewing past notices received regarding violations and insufficient funds in your account can help you identify whether or not exorbitant fees have been assessed against your account. If excessive fees were charged, customers can look into options to challenge them.

Join a Free Toll Road Fees Class Action Lawsuit Investigation

If you believe you were assessed an excessive SunPass toll violation, EZPass toll violation, FasTrak violation, MDX violation, iPass violation or other electronic toll violation fee within the past four years, you may be able to take legal action against the company or companies responsible.

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158 thoughts onWere You Hit with Unreasonable Fees for a Delaware Toll Violation?

  1. Ed Latch says:

    My son went through a Fifty Cent toll. (.50). Administrative Fee is $25. Ambulance Co. Fund is $10 and a Combat Violent Crimes is $15. For a total of $50.50. Wow!!! Now that is an expensive lesson. Bend over please. Thank you for driving in Delaware !!

  2. Tiffany says:

    DE Department of Transportations toll violations (not paying toll/going through ez pass without $ on account) used to charge the $1.00 toll and a $10 fee “admin fee” for “running the toll”. However, since 2012, Delaware has decided to ADD not only the toll you owe ($1.00-$3.00) but ALSO an increased “admin fee” of $25, $55 “police & ambulance fee, and a $50 “road maintenance” fee! You KIDDING ME!? It’s thievery! Our State taxes go to fixing the roads and WENT to the creation of Route One! Now we’re being “double charged” if we miss a toll!? It’s outrageous & quite frankly “highway robbery”! Missing ONE toll can/WILL cost you well over $100 if you don’t dispute the charges or lose your submitted dispute! A lawsuit needs to happen NOW! ENOUGH IS ENOUGH!

  3. Jason Movsesian says:

    I have been hit with several violations for Delaware toll on 301 entering Middletown Delaware. Every month I got a bill for $5 per month through email and suddenly out of nowhere was hit with over $700 of fees for a bill of $111 worth of tolls there was $25 ambulance fee for each one and fee for something else. I haven’t paid yet and now the fees have doubled.

  4. Tanja Balfour says:

    I am from MD , and we went to DE in July . i jjust now got a letter for a 4$ Toll plus 50$ BS chargeges
    please add me to your lawsuit list . They need to be stopped

  5. Janet Daneault says:

    I was never sent a bill for a $4 toll 15 months later I got a collections letter for 9150 please add me to your lawsuit or any ongoing class action lawsuits against this egregious conduct by the state of Delaware

  6. William Link says:

    I live in Missouri and on June 9, 2022 I drove through Delaware returning from New Jersey to Missouri. I stopped at a toll booth and was unable to pay the $4 cash but offered my debit or credit card and was refused because the tolls are “cash only”. I was not told this before travelling on this Delaware road and was willing to pay the $4 toll but I did not have cash to pay it. Now, in October 2022 I have receved a “Notice of Toll Violation” from Delaware for $54.00, including a $25 administrative fee, a $10 Ambulance Co. fund fee, and a $15 fee to “combat violent crimes”. $54 for a $4 toll “violation” which I did not commit unless it is unlawful to not carry cash!!! This is not only excessive and ridiculous, it is extortion and criminal. I would advise anyone after this to avoid travelling to Delaware as they have nothing to offer a visitor to their state except thievery.

    1. Hong M says:

      Same here. Just get $54 bill… Google to see if there is a way to dispute it

  7. John Bergin says:

    I’m a MD resident here to say that the DE DOT Toll collection system is 100% extortion scam run by the State of DE to unfairly – and likely illegally – obtain revenue by threat of collection. 100%. Late last year and early this Spring I got DE DOT notices totaling $14 in tolls, some of the violations were more than 1 year prior but these were 1st notices for each. I was completely unaware that my EZ-Pass account had been inadvertently closed by the state of MD, which triggered the DE toll violations. The notices came with approximately $350 in fines. After I sent an explanation in the appeal section, for each violation, I received a form letter of denial for each violation. I had explained in the appeals the complication with my MD EZ-Pass that had caused the violations in DE. The form letters made it obvious that the rationale in my appeals were not considered by DE DOT. I did pay the tolls, by the way, but not the extortion money, such as $50 fines on $1 tolls! How can anyone in good conscious pay this grift? Also, by the way, I had received similar notices from MD DOT caused by same issue. The MD fines were only $10 for each violation, and these fines were promptly waived as soon as they understood the problem. Yay MD!

    I then wrote a letter to DE DOT Secretary asking for her help with the issue. I included copies of all the documentation explained above. That plea for help was sent 4 months ago, and I have received no response.

    This week I received new copies of the same extortion letters I had received earlier this year. The new letters included the extortion fees once again, but also still included the original toll fees that I have record of paying.

    Friends, I wish the story ended there. Fast forward to today. I received 2 new notices of toll violations from a trip to DE in July of this year, each with $50 in fees on top of the $1 and $4 tolls. Do I owe these toll fees? Absolutely. My wife and I had recently switched to “pay by tag” in the EZ-Pass MD system. We had assumed that any EZ-Pass system, such as that in DE, was linked into this process. Obviously not. I am not protesting the tolls. I will once again pay the tolls and once again include appeals for each. Given their track record, I expect DE DOT will once again deny my appeals and add the extortion money to my growing bill. No worries there. I have too much self-respect to ever pay it.

    I feel for all of you posting similar stories here. I have never seen such a thing from any state agency anywhere. I beg you all not to pay this extortion money, even if you fear retaliation. They will do this as long as they can get away with it. I’m a MD resident, so a letter from me to a DE state Delegate or state Senator would likely not get much attention, but if you are a DE resident such letters could help. Let your representatives know that this revenue generating system they put in place is causing its citizens pain.

    Thanks!
    JB

    1. Tiffany Anderson says:

      Thank you for your comment and concern as an out of state traveler dealing with DE DOT! We have been complaining since 2012 and NOTHING comes of it! I’m beginning to wonder if lawyers who try to bring a class action against them are paid off to not do so because class actions have been asked for since 2012! A letter to a State Delegate is a great idea! I will be sending a certified one or two that includes my own fees for DE to pay me for MY TIME (“admin fee”) and late fees for every month my letter goes unanswered! I WILL find a lawyer who can’t be bought! I’m SICK of this!

      1. allison schomborg says:

        Please let me know if you do find a lawyer. I’m in the same boat! I will go jail before paying these crazy fines!

      2. Ashley Burroughs says:

        This all makes me so upset. Blows my mind how they get away with it.I was traveling from Maryland through Delaware and now have 108$ in fees. I had no cash so like a dummy I assumed it was like MD and could just get mailed the 4$ fee but was definitely wrong . Any help would be greatly appreciated. Will I get in trouble in MD if I don’t pay?

        1. Morgan Fischer says:

          Same! I’d love to know what the repercussions are for this as a FL resident. We didn’t have cash and were forced to go through the toll expecting a bill to be mailed. We now owe $183 for two $4 rolls. Has anyone had their registration suspended until payment of these tolls? Or will it go to collections only?

  8. Angela McDearmon says:

    I traveled from North Carolina to Rhode Island, all of the other state tolls mailed a bill that I could pay online. Delaware issued me a $54 toll bill for a $4 toll. They also claimed if I didn’t pay it I would be charged an additional fee of $37.50. I paid the $54 because I had no other choice considering being threatened with registration holds and suspensions and/or court adjudication. This is literally highway robbery. How can a state in our country be allowed to do this to their citizens? I am absolutely outraged.

  9. Rob says:

    My wife had traveled through Delaware many times throughout the summer. We don’t have the transponder, but live in Maryland where it is cashless, so she thought it was the same in DE. We finally get a packet for these notices for the first time on August 8th with late fees already applied (even though this was our first notification).

    I then filled out the form to appeal each transaction based on the fact that we had not been notified until after the late fees were applied. These were sent out on August 10th. Throughout this time I was in communication via email with EzPass DE and DE transportation. I finally got a letter back after 2 months! (Oct. 10th) saying that my appeal was rejected based on there not being enough evidence.

    Here’s the kicker: With that rejection of appeal came additional fees based on the fact that payment wasn’t made until after Oct. 6th (because I was waiting for the appeal verdict). The evidence for the first appeal was just given to me again, by how long it took for the appeal to get sent back and had additional fees added in that time I was waiting to hear back.

    EZpass is completely blatantly ridiculously criminal and needs to be legally scrutinized.

  10. Janeen says:

    I got charged twice for the same toll and because i didnt have coins, i wasn’t able to pay the toll, I had it in cash bills which they didnt accept, so for a 1 dollar toll i was charged $50 for violation. i was charged twice because i sat at the toll both searching my car for any possible loose change

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