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Vehicle owners are complaining that a 2019 Ford recall over a tailgate issue didn’t actually fix the problem.
The National Highway Traffic Safety Administration (NHTSA) is investigating 11 complaints that have been made regarding a recall of power tailgates on 300,000 Super Duty pickup trucks, alleging that the issues have not been resolved, according to ABC News. The agency has also reported receiving complaints of unintended tailgate openings, after the repairs were meant to have been made.
Ford does not currently face legal action over the recalled vehicles, but Top Class Actions tracks recalls because they sometimes end in class action lawsuits.
In 2019 Ford announced a recall on 2017-20 Super Duty pickups F-250, F-350 and F-450 over an unexpected issue that resulted in power tailgates opening while the vehicle was being driven. The tailgate defect could result in unrestrained cargo falling out from the back of the truck.
Ford Tailgate Recall Cause Previously Addressed in a Safety Report
The cause of the defect was claimed to be from water entering the electrical wiring system that may cause a short circuit resulting in the unintended switch activation and release of the tailgate latches, according to a NHTSA safety recall report.
The report stated that remedy to the issue was the addition of jumper pigtails to the tailgate release control circuits and the installation of a new tailgate handle release switch, however, even after repairs were made consumers complained to the NHTSA that their vehicles were still experiencing the issue.
The agency is currently investigating how the defects are occurring, and if there are any safety hazards. It is possible that the NHTSA investigation may lead to further recalls to rectify the issue.
TCA reached out to Ford for comment on the defect and will update the story when we hear back.
Potentially defective tailgates are just the latest issue Ford has been facing recently. Vehicle owners have reported a range of problems with the vehicles, and the company has issued a number of recalls. On Tuesday the NHTSA announced it is forcing Ford Motor Co. and Mazda Motor Corp. to recall more than 3 million vehicles for potentially lethal air bag issues.
In October 2014, a Ford tailgate class action lawsuit was filed alleging Ford produced a variety of vehicles with defective tailgates.
Are you the owner of a Ford pickup truck and have experienced issues with the tailgate? Let us know in the comment section below.
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2 thoughts onFord Tailgate Recall Didn’t Work, Consumer Complaints Claim
Good morning, my 2017 F350 tailgate has opened on its own 6 or 7 times. this last time while pulling va trailer, crushing the top of the tailgate.
I just sold my Ford pickup because of the fact that the tailgate kept coming down I don’t have the VIN number for it but I had my truck for 7 years