Status: In progress

Dorfman, et al. v. Ford Motor Co.

The plaintiffs in a class action lawsuit claim Ford concealed from consumers an alleged defect with 360-degree camera systems equipped in certain of its model year 2020-2023 vehicles.

  • Deadline to file a claim: TBD
  • Proof of Purchase Required: No
  • Potential Individual Reward: TBD
  • Total Settlement Amount: TBD
  • States Involved

Abraham Jewett  |  November 13, 2023

Category: Auto News
Close up of a 360 camera button on a steering wheel, representing the Ford 360-Degree Camera class action.
(Photo Credit: Hanjo Stier/Shutterstock)

Ford 360-Degree Camera class action lawsuit overview: 

  • Who: Neil Dorfman, Travis Corby, Chad Hobson and Allen Davis filed a class action lawsuit against Ford Motor Company. 
  • Why: The plaintiffs claim Ford concealed from consumers an alleged defect with 360-Degree Camera systems equipped in certain of its model year 2020-2023 vehicles. 
  • Where: The class action lawsuit was filed in Illinois federal court. 

Ford concealed a latent defect in the 360-Degree Camera systems outfitted in some of its model year 2020-2023 Ford Explorer, Lincoln Aviator and Lincoln Corsair vehicles, a new class action lawsuit alleges. 

Plaintiffs Neil Dorfman, Travis Corby, Chad Hobson and Allen Davis claim the Ford 360-Degree Camera systems contain a defect that can cause them to glitch, have blue or black screens and fail, rendering them inoperative. 

The plaintiffs argue Ford failed to disclose the alleged camera defect to consumers and has “yet to properly remedy” the issue. 

“Significantly, this Camera Defect poses a safety risk to operators and passengers of the Class Vehicles because the loss of the rear camera image while in reverse increases the risk of a crash,” the Ford class action states. 

The plaintiffs want to represent a nationwide class and subclasses of Kentucky, California and Michigan persons or entities who bought or leased a 2020-2023 Ford Explorer, Lincoln Aviator or Lincoln Corsair vehicle equipped with a 360-Degree Camera. 

Ford unable to fix alleged 360-Degree Camera defect, class action says

The plaintiffs argue Ford has been unable to fix the alleged defect in its 360-Degree Camera systems, despite the automaker allegedly admitting that a defect exists but that it doesn’t know its root cause. 

“In July 2023, Plaintiffs, and members of the class received a Letter Notice of safety recall … Ford states in that letter that Ford currently ‘does not have a permanent fix available’ for the camera defect, the Ford class action states. 

The plaintiffs claim Ford is guilty of breach of express warranty, unjust enrichment, breach of contract and fraudulent omission, and of violating the Magnuson-Moss Warranty Act and various state laws. 

The plaintiffs are demanding a jury trial and requesting injunctive and declaratory relief, along with an award of actual, general, special, incidental, statutory, punitive and consequential damages for themselves and all class members. 

Ford announced in January that it was expanding and replacing a safety recall to include a total of 462,000 vehicles the automaker was concerned were equipped with defective rear view cameras. 

Have you bought or leased a Ford vehicle equipped with a 360-degree camera system? Let us know in the comments. 

The plaintiffs are represented by the Miller Law Firm PC and the McCune Law Group, McCune Wright Arevalo Vercoski Kusel Weck Brandt APC. 

The Ford 360-Degree Camera class action lawsuit is Dorfman, et al. v. Ford Motor Co., Case No. 1:23-cv-15607, in the U.S. District Court for the Northern District of Illinois.


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3 thoughts onFord class action alleges 360-Degree Camera system defective

  1. Cathy says:

    2021 Ford Exployer backup camera turns blue. Have tried for 3 yrs to get fixed.

  2. Ashley Sara Fernando says:

    My daughter bought a 2022 Lincoln Aviator. January 20 she backed out of our driveway at night and hid a parked car. the backup camera did not work. A month later we received the recall notice. She was considered at fault for the accident, had to pay $1000 deductable and insurance went up.

  3. Cathy says:

    Back up camera turns blue on Ford exployer

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