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A recent class action claims that Sprint debits consumer bank accounts regularly without written authorization or other authentication.
Plaintiff Catherine Hosino allegedly experienced this issue in June 2018 when Sprint debited her account for an automated recurring withdrawal of $1,3989.94. Hosino says she had insufficient funds for this massive charge.
Hosino claims that she was not a Sprint customer when the company debited her account and she had no reason to believe she owed any sort of outstanding balance on her Sprint account that was closed in November 2017.
“Based on banking records, it appears that Sprint had Plaintiff’s debit card information on file, and without written authorization, decided to attempt to automatically withdraw the entire balance through an EFT request with her banking institution without notice or authorization, written or otherwise,” the Sprint class action lawsuit claims.
Due to this unexpected transaction, Hosino submitted a fraud dispute with her bank and her account was frozen while the bank looked into the issue. The plaintiff disputes Sprint’s claims that she owes them money.
In her Sprint class action, Hosino argues that Sprint likely initiates similar transactions with other consumers despite not having consumer authorization.
“Such conduct is inherently deceptive in that it misrepresents to consumers the right to stop automatic withdrawals and results in Defendant continuing to automatically withdraw, and to potentially overdraft, Plaintiff and the Class’s accounts,” the Sprint class action lawsuit claims.
The Sprint class action lawsuit alleges that the cellular provider violates the federal Electronic Funds Transfer Act (EFTA) by failing to acquire consumer consent before making transfers.
The EFTA was passed in 1978 to adjust to the growing prevalence of electronic banking and ATM usage. The act aimed to provide banking customers with the same amount of confidence that they had with paper checks by requiring a notice of fees, clear disclosures, and clear authorizations of transactions.
In terms of authorizing transactions, the EFTA requires that a “preauthorized electronic fund transfer from a consumer’s account may be authorized by the consumer only in writing, and a copy of such authorization shall be provided to the consumer when made.” Sprint allegedly fails to comply with this requirement by failing to get a consumer’s written authorization to debit their account.
Hosino seeks to represent a Class of individuals for whom, within the past year, Sprint initiated recurring electronic funds transfers from a debit card account or bank account number without first providing a copy of written authorization. She estimates that there are at least hundreds of individuals included in the proposed Class.
The Sprint class action lawsuit seeks actual damages or statutory damages (whichever is greater), punitive damages, injunctive relief, interest, court costs, and attorneys’ fees.
Hosino and the proposed Class are represented by Todd M. Friedman, Adrian R. Bacon, and Thomas E. Wheeler of the Law Office of Todd M. Friedman PC.
The Sprint Unauthorized Charges Class Action Lawsuit is Hosino v. Sprint Solutions Inc., et al., Case No. 3:19-cv-03223-JSC, in the U.S. District Court for the Northern District of California.
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105 thoughts onSprint Class Action Says Funds Debited Without Consent
Add my name to this, they’re claiming they will take over 2000 out of my checking account if it is not paid by march. I paid my contract off and returned all equipment, this is fraudulent!
You may add my name to this suit. Sprint has attempted to charge me for a device I returned and discussed at length. Verified specifically that they would not. Last week I used their payment arrangement service to change a due date by one week. They charged me my full balance on the original date anyway, and scheduled a second withdrawal for the day after that! My bank is now overdrawn.
Please add me to this lawsuit. Sprint took $1475.25 from my account and I am having great difficulty with USAA getting my money back.
Please add me to this class action lawsuit. Sprint is an
We cancelled sprint the end of November 2019. We called prior to switching to Verizon and were told Just pay your final bill. No other fees are involved your phone have been paid for over a year. Final bill was paid via electronic withdrawal. Then $645.00 was taken from our account without our consent. After calling we were given a $100 refund. Many phone calls later and hours on hold to recoup the remaining $545.00 we were told 3 times that a check was in the mail. Filed a complaint with our bank for fraud. Spoke to sprint again tonight after 1.5 hours, 3 different departments. First was told they don’t issue checks! Then was told we had a credit on our account for $545.00. The account has been cancelled for 3 months. Now I am told they will have supervisor call me. I have been told one lie after another. When I confronted the representative about the lies. He said a supervisor will contact me within 48 hours. No check has been received. As of February 10th 2020.
Please add me to this lawsuit. Sprint took out $445 out of my account on February 3, 2020 that was not authorized. I wasn’t aware I even owed Sprint
Well Courtney I found out Sprint has a clause on their contract that allows them to take our money if the account isn’t paid off in 20 days. I find this utterly ridiculous and fraudulent.
I would like to be added to this if possible. I left Sprint in October of 2019 and they just debited over $775 out of my bank account. I have returned our phones back in November and was not notified that I would owe them anything and NEVER authorized them to withdraw a dime. To say I am pissed is an understatement. This has totally messed up my monthly budget.
Please add me!!
I will like to be added. I left Sprint in February 2019 in May 13, 2019 Sprint took money out my account without my authorization I disputed the transaction with my bank and I filed a complaint with BBB the issue was resolved and Sprint credited my account, now 8 months later Sprint added this same bill on my credit report I did a conference call with my bank and Sprint executive office they spoke on a recorded line I even provided them my bank statements and still nothing this fraudulent claim. This is causing so much stress to my life I’m in the process of purchasing a home! I requested Sprint to do internal investigation with their accounting department.
I also need to be included in this lawsuit. Stopped service with Sprint due to them taking money out of my account and refusing to replace it. I did dispute after dispute with bank statements included and each dispute I did was closed without notifying me. Money was never refunded as requested, instead I received a credit. Ended service and now they are on my credit report.