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A recent class action claims that Sprint debits consumer bank accounts regularly without written authorization or other authentication.
Plaintiff Catherine Hosino allegedly experienced this issue in June 2018 when Sprint debited her account for an automated recurring withdrawal of $1,3989.94. Hosino says she had insufficient funds for this massive charge.
Hosino claims that she was not a Sprint customer when the company debited her account and she had no reason to believe she owed any sort of outstanding balance on her Sprint account that was closed in November 2017.
“Based on banking records, it appears that Sprint had Plaintiff’s debit card information on file, and without written authorization, decided to attempt to automatically withdraw the entire balance through an EFT request with her banking institution without notice or authorization, written or otherwise,” the Sprint class action lawsuit claims.
Due to this unexpected transaction, Hosino submitted a fraud dispute with her bank and her account was frozen while the bank looked into the issue. The plaintiff disputes Sprint’s claims that she owes them money.
In her Sprint class action, Hosino argues that Sprint likely initiates similar transactions with other consumers despite not having consumer authorization.
“Such conduct is inherently deceptive in that it misrepresents to consumers the right to stop automatic withdrawals and results in Defendant continuing to automatically withdraw, and to potentially overdraft, Plaintiff and the Class’s accounts,” the Sprint class action lawsuit claims.
The Sprint class action lawsuit alleges that the cellular provider violates the federal Electronic Funds Transfer Act (EFTA) by failing to acquire consumer consent before making transfers.
The EFTA was passed in 1978 to adjust to the growing prevalence of electronic banking and ATM usage. The act aimed to provide banking customers with the same amount of confidence that they had with paper checks by requiring a notice of fees, clear disclosures, and clear authorizations of transactions.
In terms of authorizing transactions, the EFTA requires that a “preauthorized electronic fund transfer from a consumer’s account may be authorized by the consumer only in writing, and a copy of such authorization shall be provided to the consumer when made.” Sprint allegedly fails to comply with this requirement by failing to get a consumer’s written authorization to debit their account.
Hosino seeks to represent a Class of individuals for whom, within the past year, Sprint initiated recurring electronic funds transfers from a debit card account or bank account number without first providing a copy of written authorization. She estimates that there are at least hundreds of individuals included in the proposed Class.
The Sprint class action lawsuit seeks actual damages or statutory damages (whichever is greater), punitive damages, injunctive relief, interest, court costs, and attorneys’ fees.
Hosino and the proposed Class are represented by Todd M. Friedman, Adrian R. Bacon, and Thomas E. Wheeler of the Law Office of Todd M. Friedman PC.
The Sprint Unauthorized Charges Class Action Lawsuit is Hosino v. Sprint Solutions Inc., et al., Case No. 3:19-cv-03223-JSC, in the U.S. District Court for the Northern District of California.
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105 thoughts onSprint Class Action Says Funds Debited Without Consent
790.87 is what Sprint took from me. And keep trying for more.
Add me to the lawsuit please
This is frustrating, can anybody tell us how to join this Class Action against Sprint
Please add me to this as well. Sprint took 491.00 from my bank account without me authorizing it. Causing my bank to be over drawn. Much stress added to me and my family.
How can be added to this class action sue? Sprint took $794.45 from my account, now they are sending emails to supervisors to return only $ 405.60 but they are not crediting the rest.
Please add me to this. Sprint just processed a payment of $3673 from my bank account without my knowledge for phones we had been paying for over two years. Not only is this this an absurd amount of money to process without authorization they caused my rent check to bounce and the stress it has caused us is terrible.
Yesterday March 2,2020 sprint cleaned out my bank account taken 1700 unauthorized, the account has been closed since 9/2019 .. I don’t owe them that amount.. I have asked them to show me where they get that amount .. has anyone ever been able to recover the money back .. Are the bank able to do anything about this ?
Add me to this list I was also robbed my Sprint but only for 125.00 had not been customer for three months how is this possible…
I’m going through the same thing.. I have called sprint numerous times and they are rude and don’t care. This is FRAUD what they are doing and getting away with.. they are stealing from people.
How do we become a part of this suit? Sprint just tried to take money from 2 of my credit cards I have on file without any authorization from me whatsoever. I found out because one of the credit cards is my mother’s, and her bank just alerted her. I have not used my Sprint account in months. Luckily both card numbers on file were expired, but we are still highly upset at the fact they even attempted. What gives them the right to do this? It definitely seems illegal.
Add me to this, sprint just took out around $1200 out of my account without my authorization. When I called to even argue the amount the man was giving me a different total then what I was charged. So they took my money without my approval and they charged me more then they should. I had to cancel my card in hopes to stop the payment.
I want to be added to this list. I have a joint bank account w/ my GF. She is the owner of sprint accnt. She left Sprint & they took $963 from our accnt yesterday!! We may lose our apartment now & are getting hit w/ overcharge fees by Citizens bank who refuse to stop the charge. They Told me to call Sprint. Sprint says they can’t reverse it & to call the bank?! I will go to any length to stop these predators!!
I want to be added. They have tried to charge 2 different cards that I am just an authorized user on for over 2000. I switched phone companies before Christmas 2019 because of this company and many other issues just like this. Further, I removed my accounts (payment methods). If you removed a payment method that you once used, they have no authority to touch it. They are charging accounts that they have zero authority/authorization to charge. I will be contacting my bank tomorrow to block this company, this is pathetic.
This is not legal or legit.
I am in the middle of this with Sprint. They are trying to ding my account claiming 1900 in canceled service charges when it is only 1200 after equipment is returned. They state during signup they have to right to do so. Seems predatory. I offered to settle but they refused my offer saying it was too low. I am getting ready to close my bank account because their transaction attempts are locking up my account. Ill gladly be added to this. I am in Florida if that makes a difference or no
They are doing the same thing to me
Sprint took $730 out of my account almost a year after canceling. I currently work for a major cell phone competitor and we are not allowed to do this. After I cancelled with them they cleared out my last $300, now almost a year later I get a surprise they removed $730.