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A recent class action claims that Sprint debits consumer bank accounts regularly without written authorization or other authentication.
Plaintiff Catherine Hosino allegedly experienced this issue in June 2018 when Sprint debited her account for an automated recurring withdrawal of $1,3989.94. Hosino says she had insufficient funds for this massive charge.
Hosino claims that she was not a Sprint customer when the company debited her account and she had no reason to believe she owed any sort of outstanding balance on her Sprint account that was closed in November 2017.
“Based on banking records, it appears that Sprint had Plaintiff’s debit card information on file, and without written authorization, decided to attempt to automatically withdraw the entire balance through an EFT request with her banking institution without notice or authorization, written or otherwise,” the Sprint class action lawsuit claims.
Due to this unexpected transaction, Hosino submitted a fraud dispute with her bank and her account was frozen while the bank looked into the issue. The plaintiff disputes Sprint’s claims that she owes them money.
In her Sprint class action, Hosino argues that Sprint likely initiates similar transactions with other consumers despite not having consumer authorization.
“Such conduct is inherently deceptive in that it misrepresents to consumers the right to stop automatic withdrawals and results in Defendant continuing to automatically withdraw, and to potentially overdraft, Plaintiff and the Class’s accounts,” the Sprint class action lawsuit claims.
The Sprint class action lawsuit alleges that the cellular provider violates the federal Electronic Funds Transfer Act (EFTA) by failing to acquire consumer consent before making transfers.
The EFTA was passed in 1978 to adjust to the growing prevalence of electronic banking and ATM usage. The act aimed to provide banking customers with the same amount of confidence that they had with paper checks by requiring a notice of fees, clear disclosures, and clear authorizations of transactions.
In terms of authorizing transactions, the EFTA requires that a “preauthorized electronic fund transfer from a consumer’s account may be authorized by the consumer only in writing, and a copy of such authorization shall be provided to the consumer when made.” Sprint allegedly fails to comply with this requirement by failing to get a consumer’s written authorization to debit their account.
Hosino seeks to represent a Class of individuals for whom, within the past year, Sprint initiated recurring electronic funds transfers from a debit card account or bank account number without first providing a copy of written authorization. She estimates that there are at least hundreds of individuals included in the proposed Class.
The Sprint class action lawsuit seeks actual damages or statutory damages (whichever is greater), punitive damages, injunctive relief, interest, court costs, and attorneys’ fees.
Hosino and the proposed Class are represented by Todd M. Friedman, Adrian R. Bacon, and Thomas E. Wheeler of the Law Office of Todd M. Friedman PC.
The Sprint Unauthorized Charges Class Action Lawsuit is Hosino v. Sprint Solutions Inc., et al., Case No. 3:19-cv-03223-JSC, in the U.S. District Court for the Northern District of California.
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105 thoughts onSprint Class Action Says Funds Debited Without Consent
They tried to pull out over 1300. Out of my account. Just for paying a friend cell phone bill back in September. This is Sunday Nov 30 and she no long er is a customer of sprint for the last 2 months and the is a bunch of crap. She had 500 taken out of her account as well over the weekend. Waiting till mon am to phone Sprint. All hell is going to break lose
Add me
Happened to my husband and I. Sprint withdrew $600.00 from our account on Thanksgiving after not having service with them for 4 months. All phones and bill was paid. When we contacted them they said we owed for serivce in September on 2 phones that we sent to them in August. Which even if that was the case shouldn’t be $600.00 for one month service for 2 phones that didnt even have phone numbers attached due to having nubers switched to Verizon. They claim they sent mail stating charges, but were never received one piece of mail from them after devices were returned. After being hung up on and transfered so many times we’re not sure what to do. Our bank was informed and is investigating it.
Same thing happened to me today!! More than 1,310.00 was drawn out of my account. I have not been with sprint for over a year. It happened at the worst time on a Saturday over a holiday weekend, no one is around to help until Monday. I could not believe what I saw when I checked my account. When i was switching over to another carrier they tried to block my account number to prevent me from doing so. I should have known this would become a problem.
Same thing just happen last week. They tried to charge over a 1000 dollars. They said it was an error after they realized they received the devices already. The next day they chartered me under a 1000 and was able to push it threw. How do I join in this class action suit.
How do I joins this class action suit? I’ve asked Sprint to stop charging my financial accounts and yet they co to us to. They I’ve charged me for two iPhones and continue to run charges without my authorization. Sprint has been a complete nightmare .
The plaintiff is represented by Todd M. Friedman, Adrian R. Bacon and Thomas E. Wheeler of the Law Offices of Todd M. Friedman P.C. in Woodland Hills, California.
I HAVE MANY PROBLEMS WITH SPRINT ONE OF THEM BEING UN AUTHORIZED CHARGES HOW DO I JOIN THE LAWSUIT ?
Sprint over charged me for a phone , still charged me after I sent it back and would not unlock nor release the other phone’s number so that I could port it to another service provider!
PLEASE EMAIL ME WITH MORE INFORMATION I HAVE JUST HAD THIS DONE TO ME
Over charging me for all my note 10 + $60 per month overcharge For the 3 phones I have They are also overcharging me $50 of much for my plan.