NuWave Class Action Says Oven Domes Shatter

A class action lawsuit claims that the NuWave’s countertop ovens have plastic covers that are susceptible to cracking after even minimal or normal use.

The NuWave class action lawsuit was filed by Kiana Horn, who says the domes are prone to cracking and shattering because of a design defect.

Horn goes on to state that NuWave is aware of the problem, but has not attempted to remedy the large-scale problem.

Allegedly, NuWave requires customers to pay for replacements covers for their NuWave ovens, as opposed to covering the cost or recalling the item.

The NuWave cracking dome class action lawsuit says that Horn and other customers were financially injured by the defective NuWave domes, and by NuWave’s failure to fix the problem because had they known that the ovens were defective, they would not have purchased them or would not have paid as much as they did.

Horn explains that the covers, or domes, of the NuWave ovens are essential to the function of the device. She says that without the covers, the ovens do not cook food, they do not retain heat, and they are not safe to use.

In addition to financial injury, the defective NuWave ovens allegedly pose a risk of physical injury to customers, because the cracked domes may “emit heat, steam, or hot oil that can cause burns or other injuries,” says Horn.

Allegedly, NuWave advertises that the countertop ovens, including the domes, are free from defects and are safe to use, touting that the domes are dishwasher safe. According to Horn, these representations of the products constitute express warranties.

However, the device allegedly is not as durable and high-quality as advertised. 

The NuWave oven class action lawsuit says that when customers complain about the cracked dome, the company tells customers to upgrade from the Standard Dome to the newer and more expensive Power Dome.

However, the NuWave countertop oven class action lawsuit states that just like the Standard Dome, the Power Dome possesses the cracking detect.

Allegedly, the Power Dome does not live up to its advertisements that it is “shatter resistant” and that it “uses similar technology applied in the manufacturing of jumbo windshields and NASA spaceships.”

Horn goes on to say that NuWave does not allow its customers to take advantage of the one-year warranty on its product to get a replacement dome, requiring them to pay out-of-pocket for a new dome.

Have you experienced problems with the NuWave oven? Let us know in the comment section below!

Horn is represented by Hassan Zavareei and Matthew W. Lanahan of Tycko & Zavareei LLP,  by Melissa S. Weiner and Joseph C. Bourne of Pearson Simon & Warshaw LLP, and by Jeff Ostrow and Jonathan M. Streisfeld of Kopelowitz Ostrow Ferguson Weiselberg Gilbert.

The NuWave Oven Cracked Dome Defect Class Action Lawsuit is Kiana Horn v. NuWave LLC, Case No. 2:19-cv-07955, in the U.S. District Court for the Central District of California, Western Division.

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