Emily Sortor  |  October 15, 2019

Category: Household

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lumber liquidators bamboo wood floorLumber Liquidators has reached a proposed $30 million settlement with customers who claim that the company’s Morning Star Bamboo Flooring is defective.

If approved, the Lumber Liquidators settlement would benefit all customers in the U.S. and U.S. territories who purchased Morning Star Bamboo Flooring between Jan. 1, 2012 and March 15, 2019.

The proposed settlement would require Lumber Liquidators to pay $14 million in cash and $14 million in store credit vouchers to affected customers.

Reportedly, customers will be able to choose between cash and store credit vouchers and an additional $2 million could be added to the $14 million in credit if the number of voucher claims requires the addition. The customers explain that they assume that around 10 to 20 percent of the 300,000 Class Members will file claims for benefits.

Class representatives are asking for $7,500 each for their role in the Lumber Liquidators class action lawsuit, and lawyers are asking for 33 percent of the total settlement amount — around $10 million, in addition to almost another $1 million to cover expenses.

The plaintiffs who filed the Lumber Liquidators class action lawsuit note that the settlement deal was reached after arm’s-length negotiation, with the help of mediators. According to the plaintiffs, the settlement came after both the customers and the company “completed complex and substantial discovery.”

Allegedly, the customers made extensive requests for documentation from the company, and conducted witness depositions and inspections of Lumber Liquidators’ warranty claim submissions, with the help of the company.

The customers went on to say that the Lumber Liquidators class action lawsuit was set to go to trial shortly, after it had been litigated for more than four years.

Dana Gold, Tammy Emery, Mary Louise Ference, Laura Norris, Donald Fursman and John Triana were previously granted Class certification for their Lumber Liquidators flooring defect class action lawsuit, but it was limited to residents in California, Florida, Illinois, Minnesota, Pennsylvania and West Virginia.

The plaintiffs are now asking the court to approve a nationwide Class who purchased the defective flooring.

The customers filed their Lumber Liquidators class action lawsuit in December 2014, over allegations that Morning Star Bamboo Flooring was “unable to withstand normal variations in a home’s ambient moisture,” which caused the floor to gap, shrink, splinter, warp, and buckle.

Allegedly, one customers experienced her flooring cracking and splintering significantly very soon after it was installed. She says the home was unoccupied at the time, so the problem could not have been caused by her use of the floor. 

Have you purchased flooring that you worry may be defective? Share your experience with us in the comments below.

Top Class Actions will post updates to this class action settlement as they become available. For the latest updates, keep checking TopClassActions.com or sign up for our free newsletter. You can also receive notifications when this article is updated by using your free Top Class Actions account and clicking the “Follow Article” button at the top of the post.

The customers are represented by Jeffrey B. Cereghino of Cereghino Law Group, Michael F. Ram of Robins Kaplan and Charles J. LaDuca, Brendan Thompson and Ralph Michael Smith of Cuneo Gilbert. The class is also represented by Beth E. Terrell and Jennifer Rust Murray of Terrell Marshall Law Group, Jordan L. Chaikin of Chaikin Law Firm PLLC, Daniel C. Calvert of Parker Waichman LLP, Michael McShane and Jonas P. Mann of Audet & Partners LLP, Robert K. Shelquist and Rebecca A. Peterson of Lockridge Grindal Nauen PLLP, Charles E. Schaffer of Levin Fishbein Sedran & Berman and Erica C. Mirabella of Mirabella Law LLC.

The Lumber Liquidators Defective Bamboo Flooring Class Action Lawsuit is Gold v. Lumber Liquidators Inc., Case No. 3:14-cv-05373, in the U.S. District Court for the Northern District of California.

UPDATE: December 2019, the Lumber Liquidators flooring class action settlement website is active. Click here to learn more.

UPDATE 2: January 2020, the Lumber Liquidators flooring class action settlement is now open. Click here to file a claim.

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66 thoughts onLumber Liquidators Will Pay $30M To Settle Flooring Class Action

  1. Karen Pipkin says:

    Purchased flooring. Poor quality. Please include me

  2. Jessica Williams says:

    I have defective flooring and do not have the number to call. Can someone help me with the phone number or Agency helping with this settlement? Thank You

  3. Gwendolyn Saddler says:

    add me

  4. Gwendolyn Saddler says:

    Please add me

  5. crystal.burgin.woods@gmail.com says:

    I filed last year never heard anything back on the matter I even sent in my receipt.
    Please send the information to file a claim.

  6. Julie A says:

    Can you please update the information on the phone number provided regarding this case? 1-855-728-9632

  7. Julie A says:

    It would be nice to get an update on this lawsuit. The phone number provided for this settlement is a recording of old information. It refers you back to this site for the latest information .

    1. Eileen Bogert says:

      I called also,& got the same thing.Whats going on?

  8. Sandra Douglas says:

    Yes. I had spent $2500 also at lumber liquidators what had happened they didn’t believe me. So i had to pay people to remove them off of my floor before me or my grandchildren’s get seriously injured or hurt. I will not be going back there agajn
    Please add me.

  9. Timothy Stelmaszek says:

    Likewise I have purchased roughly $6000 in flooring from lumber Liquidators and had in installed upstairs no more then a month to a month and a half my flooring began to spit at the seems and creaking everywhere. When I tried to tell lumber Liquidators about it they claimed it was my fault now I have $6000 worth of flooring and $2000 for installation and it all has to be replace so I’m out of a lot of money on this mistake hopefully we as consumers recover some of our lost money

  10. Fernanda says:

    About 16 months of installation, only my husband and I at the house, ( few hours; because we are on a 15 hours shift. And I had cut my foot so many times.
    This week alone we tracked 5 new damages.
    we have a variation of damages floor gap, shrink, splinter, warp, and buckle.
    LL tried to blame the installation ( which isn’t impossible to be causing this type of damage) and they never sent anyone to look it.

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