Ritzler, et al. v. Kia America Inc.

Abraham Jewett  |  May 10, 2023

Category: Auto News

Top Class Actions’s website and social media posts use affiliate links. If you make a purchase using such links, we may receive a commission, but it will not result in any additional charges to you. Please review our Affiliate Link Disclosure for more information.

A 2022 Kia Telluride in the desert against a blue sky.
(Photo Credit: Luxury Fred Sherman/Shutterstock)

Kia windshields class action lawsuit overview: 

  • Who: Margaret Ritzler, Hank Herber, Linda Wilbur, Thomas Rocco, Jerry Dubose, April Fisher and Tewana Nelson filed a class action lawsuit against Kia America Inc.
  • Why: The group argues Kia manufactured and sold model year 2020-2023 Kia Telluride vehicles equipped with allegedly defective windshields that are prone to cracking, chipping or fracturing. 
  • Where: The class action lawsuit was filed in California federal court. 
  • What are my options: CarShield provides vehicle protection plans for Kia and other vehicles. 

Kia America manufactured and sold model year 2020-2023 Kia Telluride vehicles equipped with defective windshields prone to cracking, chipping, and/or fracturing, a new class action lawsuit alleges. 

A group of Kia vehicle owners claims the windshields are prone to breaking even under “normal driving conditions” and that they pose an “extreme safety hazard to drivers, passengers, and pedestrians.” 

“The spontaneously cracking Class Vehicle windshields impair the driver’s view, distract the driver, and can result in dislodged glass that can injure drivers, passengers and pedestrians,” the Kia class action states. 

Kia owners argue the automaker became aware “immediately” that the windshields on the Telluride vehicles were defective after it began selling them in 2019, but “failed to disclose and conceals the Windshield Defect from purchasers and lessees.” 

The Kia owners want to represent separate classes of consumers who purchased a leased a 2020-2023 Kia Telluride vehicle in Georgia, Indiana, New Mexico, Pennsylvania, Tennessee, Texas and Virginia. 

Kia’s replacement windshields also defective, class action says

Kia owners argue they would have not purchased the Telluride vehicles or “paid substantially less for them” had they known about the allegedly defective windshields, which they claim Kia refuses to replace for free under its warranty.

“Further, Kia’s replacement windshields are also defective, resulting in Class Vehicle owners repeatedly replacing their windshields at their own expense,” the Kia class action states. 

Kia owners claim the automaker is violating the Magnuson-Moss Warranty Act along with laws from multiple states, including the Tennessee Consumer Protection Act of 1977 and the New Mexico Unfair Trade Practices Act

Plaintiffs are demanding a jury trial and requesting injunctive and declaratory relief along with an award of actual, incidental, consequential and punitive damages for themselves and all class members. 

A separate class action lawsuit was filed against Kia and Hyundai last year by a consumer arguing the automakers failed to equip certain of their vehicles with engine immobilizers that would help protect them from theft

Have you purchased or leased a model year 2020-2023 Kia Telluride vehicle? Let us know in the comments! 

The plaintiffs are represented by Trinette G. Kent of Lemberg Law LLC. 

The Kia windshields class action lawsuit is Ritzler, et al. v. Kia America Inc., Case No. 8:23-cv-00639, in the U.S. District Court for the Central District of California.


Don’t Miss Out!

Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!


Read About More Class Action Lawsuits & Class Action Settlements:

We tell you about cash you can claim EVERY WEEK! Sign up for our free newsletter.

36 thoughts onKia class action alleges defective windshields result in cracks, chips, fractures

  1. Milton Morris says:

    I have 2023 kia telluride and I was driving on the highway one rainy day and a small crack appeared out of nowhere on my passenger side of the windshield, when I looked closer I noticed a tiny dot sized chip with 2 small cracks going in both directions from right to left, when I took it in to kia of Glendale CA, where I bought it right away instantly they were very dismissive to me and my wife saying that there was no defect and that it looks like a rock hit it and it wasn’t covered under my warranty, that had us wondering how could a tiny dot sized rock (the size of a sugar crystal) cause a crack in a windshield and now here we are 3 moths later and the crack is all the way across my windshield and I’m afraid to drive it now. i want to know if we can join the lawsuit asap this is not right and i have read stories just like ours please help someone

Leave a Reply

Your email address will not be published. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. Required fields are marked *

Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.