Steven Cohen  |  January 22, 2020

Category: Auto News

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The American Honda Motor Company has been hit with a class action lawsuit by a vehicle owner who claims that the company’s “Honda Sensing” technology suffers from safety flaws.

Plaintiff Phylistene Ward says the sensing system detects “false positives” or “false alarms,” which result in safety protocols being engaged without warning the driver.

The plaintiff states that she leased a new 2019 Honda CR-V from a Honda dealership in Illinois in June 2019. She says she experienced the defect in the sensing system shortly after she leased the vehicle.

Ward alleges that the CR-V flashed all of its warning lights and alarms during multiple instances, which made her bring the car back to the dealership for assistance and repair.

The plaintiff states that the dealership did not have a solution to the problem besides clearing the error codes. In addition, the dealership performed a test drive but was not able to duplicate the defect.

Ward says she brought the vehicle back to the dealership on five occasions, but they have not been able to fix the car’s sensing defect.

“To this day, and despite five attempts to repair the Defect, Plaintiff’s 2019 Honda CR-V continues to suffer from the Defect, placing her at heightened risk of an accident while also frustrating her ability to operate the vehicle in the manner in which Plaintiff and Honda intended,” the Honda class action complaint notes.

The Honda sensing depends on radar sensors, cameras and computers that are used to avoid collisions by sensing the area surrounding the vehicle. The device will automatically apply the brakes if it senses the need to do so, according to Ward.

In addition, the Honda Sensing technology includes “Collision Mitigation Braking System,” a “Road Departure Mitigation System,” “Adaptive Cruise Control with Low-Speed Follow,” “Lane Keeping Assist System” and a “Cross Traffic Monitor,” according to the plaintiff.

Some of the defects that Ward experienced from the sensing technology include abrupt braking on the highway without warning, displaying numerous warning messages from a false indication of a hazard and alerting drivers to immediately apply the brakes without reason to do so.

Had she been aware of the car’s defect before she bought it, Ward claims she would have either decided not to purchase the vehicle or she would have paid less for it. 

The Honda class action lawsuit claims that Honda has sold over 300,000 CR-V vehicles in the past four years.

There are two proposed Classes in this class action lawsuit:

Main Class: All current or former purchasers and lessees of a Honda CR-V equipped with the Honda Sensing system who purchased or leased their vehicles in the United States (other than for purposes of resale or distribution.)

Illinois subclass: All current or former purchasers and lessees of a Honda CR-V equipped with the Honda Sensing system who purchased or leased their vehicles in Illinois (other than for purposes of resale or distribution.)

Do you own a Honda CR-V and had issues with the sensing technology? If so, leave a message in the comments section below.

The plaintiffs are represented by Michael S. Morrison of Alexander Krakow + Glick LLP and Aaron D. Radbil of Greenwald Davidson Radbil PLLC.

The Honda CR-V Sensing Defect Lawsuit is Phylistene Ward v. American Honda Motor Co., Inc, et. al. Case No. 2:20-cv-00511, in the U.S. District Court for the Central District of California.

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201 thoughts onHonda Class Action Alleges Defective Safety Technology

  1. D TallBear says:

    I have a 2017 Honda CR-V. It’s collision mitigation system system engages for phantoms. On three occasions, the collision mitigation system engaged when they were no cars around me. When I took it to a Honda dealership, they “couldn’t find anything wrong with it” and blamed my toll pass mounted where I was instructed to mount it: about 8” below the sensor. I now habitually turn it off out of fear that it will engage in the middle of traffic and cause someone to rear end my car.

  2. Jen says:

    Today, 1/10/22, my 2018 Honda Fit slammed on its brakes on a completely clear stretch of highway. This happened 3 times in 60 miles before I found a place to pull over and look up how to temporarily disable the system (there is no way to permanently disable it). Thankfully traffic was light and there was no one behind me, or this system would absolutely have caused a collision. Shame on Honda for not recalling such a dangerous system after years of reports – had there been someone behind me, I could easily be dead now due to this system (especially as I was passing a semi truck – highway collisions involving semis usually don’t end well for the driver of the subcompact car).

  3. Naomi Wark says:

    Today, 12/05/2021 my 2018 Honda CRV emitted a beep and my display lit up. The first thing I noticed was the collision Mitigation warning light. Panicked, but there was no traffic ahead. Then I noticed the lane departure warning light, the information light, the warning lights, braking system light and lane departure warnings were all screaming at me. I pulled off at the nearest exist. Called Honda (closed on Sunday). Turned off car. When I turned it back on, everything has cleared. I will take it in tomorrow to Honda to see what they say.

    1. Lorri says:

      They tried to tell me they could not find it . I saw these things also and they cased accident. I hoping the do a recall.

  4. John Francis says:

    I have a 2017 Honda CRV that the Collision Mitigation System has malfunctioned several times in the last year. Most recently, was yesterday as I was approaching a railroad crossing with no cars in either lane ahead of me. The car suddenly did a hard brake on its own. There was a car behind me that luckily stopped before it hit me, but honked at me over my sudden breaking for no apparent reason. I had reset the computer when this occured with a previous episode, like other people have indicated, by disconnecting the battery and then reconnecting it for a reset. I called the dealer about the latest episode and was told for $150 they would check it out to see if they could find a problem.

  5. Nancy Timberlake says:

    Hi I’m Nancy I own a 20/20 Civic the road departure the mitigation system the collision control system all of that is lit up on my dashboard like a Christmas tree nothing happened to it I have not been in any collision and I have never been able to get the system to come off so today is the day then I’m going to the Honda priority Honda Chevrolet to try to see if they can’t get the darn lights to come off they stated that they might not be able to fix the system I’m hoping they can because I’m not putting any extra money I’ve already paid in full for this vehicle and I’m tired of these lights I can’t get them off there’s nothing wrong with the vehicle other than that I have not abruptly stopped I have not had any kind of collision there’s nothing wrong with my brakes other than these lights won’t go off and I’m hoping it’s not going to cause me ridiculous amount of money to get them to maybe deactivate the system or change out the box sensory box

  6. Wendy Parry says:

    I have a Honda 2017 CRV and the same thing has happened to me. First the Honda dealer told me it was a sensor. After sensor was replaced, lights still came on. Now they are saying it is the fuel injectors at a cost of $1400.00. I have 100,000 miles on my car since I drive a lot. Even if I pay this amount, I do not feel confident this will fix my problem. I have not received any recall notices alerting me of this issue that I recall. Losing cruise control while driving and lane departure is a serious safety hazard. I have always owned Honda’s which had not issues other than normal maintenance, so needless to say, I am very disappointed in my vehicle.

    1. gloria cappetto says:

      If it were fuel injectors your car would not be running. This I was told from numerous mechanics.

  7. Luis Quinonez says:

    I got the same surprised today and looked for all possible reasons until I googled the condition. Not surprised buyers haven’t been alerted and upsets me because we have two Hondas, a Pilot and a CRV. In April I almost had a collision when the lane departure system activated and pulled me against a tractor trailer on 95 doing 70mph. I had to fight the system and disconnected it but it kept trying to pull me. Lights came on so I decided to stop at a rest area, checked everything and after restarting the car, everything went back to normal but I felt tugs to the left although the system was off. Today, the warning lights looked like a Christmas tree. I am thinking that it could be the brain of the system, because I had problems with a Ford Thunderbird and after excuses, and more excuses, a mechanic discovered the engine control system, which is a small computer was failing due to poor workmanship.

  8. C. OBrien says:

    I have a 2020 CR-V and a 2020 Ridgeline Pickup. They both have the same symptoms as described in the suit. The most dangerous is the sudden braking at highway speeds for no reason.

  9. Liz Kabak says:

    Own 2019 CRV. Obstructed radar sensor has come on multiple times
    We are a Honda family and have own multiple Honda’s. We bought our Honda’s because of the safety features

  10. Michelle Freire says:

    2019 EXL. Experienced exactly what was listed in this article. Car went from freeway speeds to a hard brake numerous times. Roseville Honda claimed to be totally unaware of the issue and could not duplicate. It was terrifying. I took a loss and leased another vehicle.

    1. lorri says:

      Same here and Honda will not admit to anything

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