Steven Cohen  |  January 22, 2020

Category: Auto News

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The American Honda Motor Company has been hit with a class action lawsuit by a vehicle owner who claims that the company’s “Honda Sensing” technology suffers from safety flaws.

Plaintiff Phylistene Ward says the sensing system detects “false positives” or “false alarms,” which result in safety protocols being engaged without warning the driver.

The plaintiff states that she leased a new 2019 Honda CR-V from a Honda dealership in Illinois in June 2019. She says she experienced the defect in the sensing system shortly after she leased the vehicle.

Ward alleges that the CR-V flashed all of its warning lights and alarms during multiple instances, which made her bring the car back to the dealership for assistance and repair.

The plaintiff states that the dealership did not have a solution to the problem besides clearing the error codes. In addition, the dealership performed a test drive but was not able to duplicate the defect.

Ward says she brought the vehicle back to the dealership on five occasions, but they have not been able to fix the car’s sensing defect.

“To this day, and despite five attempts to repair the Defect, Plaintiff’s 2019 Honda CR-V continues to suffer from the Defect, placing her at heightened risk of an accident while also frustrating her ability to operate the vehicle in the manner in which Plaintiff and Honda intended,” the Honda class action complaint notes.

The Honda sensing depends on radar sensors, cameras and computers that are used to avoid collisions by sensing the area surrounding the vehicle. The device will automatically apply the brakes if it senses the need to do so, according to Ward.

In addition, the Honda Sensing technology includes “Collision Mitigation Braking System,” a “Road Departure Mitigation System,” “Adaptive Cruise Control with Low-Speed Follow,” “Lane Keeping Assist System” and a “Cross Traffic Monitor,” according to the plaintiff.

Some of the defects that Ward experienced from the sensing technology include abrupt braking on the highway without warning, displaying numerous warning messages from a false indication of a hazard and alerting drivers to immediately apply the brakes without reason to do so.

Had she been aware of the car’s defect before she bought it, Ward claims she would have either decided not to purchase the vehicle or she would have paid less for it. 

The Honda class action lawsuit claims that Honda has sold over 300,000 CR-V vehicles in the past four years.

There are two proposed Classes in this class action lawsuit:

Main Class: All current or former purchasers and lessees of a Honda CR-V equipped with the Honda Sensing system who purchased or leased their vehicles in the United States (other than for purposes of resale or distribution.)

Illinois subclass: All current or former purchasers and lessees of a Honda CR-V equipped with the Honda Sensing system who purchased or leased their vehicles in Illinois (other than for purposes of resale or distribution.)

Do you own a Honda CR-V and had issues with the sensing technology? If so, leave a message in the comments section below.

The plaintiffs are represented by Michael S. Morrison of Alexander Krakow + Glick LLP and Aaron D. Radbil of Greenwald Davidson Radbil PLLC.

The Honda CR-V Sensing Defect Lawsuit is Phylistene Ward v. American Honda Motor Co., Inc, et. al. Case No. 2:20-cv-00511, in the U.S. District Court for the Central District of California.

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200 thoughts onHonda Class Action Alleges Defective Safety Technology

  1. Kim says:

    I do not have a 2019 CRV, but ironically I have an old 2004 pilot that has the same exact issues

  2. Marsha J Collins says:

    bought a 2018 Honda CrV in November of 2018..ended up trading it in due to the adaptive cruise control almost got me killed 3 times on I-75 in the Atlanta GA area…no one in my lane ahead of me, and yet the car would slow down…lost $4500 on the trade in even tho my Honda had just under 8000 miles and still had the new car smell……dealership looked the car over twice and could not find an issue nor could they get the car to duplicate, but they were not on a major highway in busy traffic either…

  3. Susan Houppert says:

    Please add me as I purchased a 2018 Honda CRV last year

  4. emmett merwin says:

    I lease a 2019 Honda CR-V EX-L and we experience the issues described since purchase.

  5. Kelley Whittenburg says:

    I had a 2017 CRV with same issues. I sold the car because it was a nuisance, not too mention it had another issue of the gas mixing in with the oil which required more frequent oil changes. When I spoke to Honda customer service they said this was ok even though they never warned consumers about the issue. I was not prepared to get oil changes every few months (which was not stated in the owners manual) and Honda would not agree to discount me on said oil changes

  6. Michelle M says:

    I have 2019 Honda CRV with issues described, including issues related to braking system and car battery dying after car sits for 3 days.

  7. Lupita Valle says:

    I have a 2016 honda civic with sensing I bought 6 months ago and also been having major issues .

  8. Nikki Ridley says:

    I spoke to Honda of America about the issues while car shopping and I was told although they are aware of the issues, they do not have a fix yet. I questioned why consumers are not made aware of these issues before purchasing and was told we are working on them.

  9. MJ says:

    I own a CRV 2019 too

  10. Juana Maria Vazquez Sanchez says:

    I own a 2019 CRV honda
    I get it in may 2019 an after 2 months start with problems

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