Honda infotainment class action overview:
- Who: A Honda Civic driver is suing American Honda Motor Co Inc and Honda Motor Co Ltd.
- Why: The plaintiff says 2016-2020 Honda Civic vehicles were equipped with faulty infotainment systems.
- Where: The Honda infotainment class action was filed in a California federal court.
Honda sold 2016-2020 Honda Civic vehicles equipped with a faulty infotainment system, a new class action lawsuit alleges.
Plaintiff Constance Chiulli filed the class action lawsuit against American Honda Motor Co Inc (AHM) and Honda Motor Co Ltd. (HMC) Oct. 19 in a California federal court, alleging violations of California consumer laws and federal warranty laws.
She’s suing on behalf of anyone in the United States who purchased or leased any 2016-2020 Honda Civic vehicles equipped with an infotainment system.
According to the lawsuit, the infotainment system in the 2016-2020 Honda Civic is defective in that it malfunctions, freezes, or crashes, which then causes the inoperability of one or more features including the navigation, heating, air conditioning, radio, or bluetooth.
“Because the Infotainment System controls myriad vehicle functions, the Defect causes a wide array of failures,” the lawsuit states.
Among the most concerning is the failure of the back-up camera images to accurately depict the conditions behind the vehicle, she states.
“Drivers, including Plaintiff Chiulli, become accustomed to the driver assist features in the infotainment system, including in particular the back-up camera and the right-side blind spot camera,” the lawsuit states.
Honda sold insufficient warranty for infotainment system, lawsuit alleges
Honda sold the vehicles with a 3-year warranty that purports to cover the infotainment system, Chiulli says.
However, owners and lessees often have complained that their infotainment systems fail and require repair or replacement both within and just outside the warranty period, she says.
“Defendants’ failure to disclose the Infotainment System Defect has caused Plaintiff and putative class members to lose the use of their Vehicles’ Infotainment Systems and/or incur costly repairs that have conferred an unjust substantial benefit upon Defendants,” the lawsuit states.
Chiulli is suing on behalf of anyone in the United States who bought or leased one of the 2016 to 2020 Honda Civics, plus a California subclass. She is suing for breach of California consumer laws, breach of warranty, fraudulent concealment and unjust enrichment.
Chiulli is seeking certification of the class action, damages, fees, costs and a jury trial. She’s also seeking a forced recall compelling Honda to fix the issue.
In January, a judge granted final approval for a $33 million settlement agreement between American Honda Motor Co. and drivers to resolve claims the company sold vehicles with malfunctioning infotainment systems.
Do you have a Honda with a faulty infotainment system? Let us know in the comments!
The plaintiff is represented by Tarek H. Zohdy, Cody R. Padgett and Laura E. Goolsby of Capstone Law APC.
The Honda Civic infotainment system class action lawsuit is Constance Chiulli v. American Honda Motor Co. Inc., et al., Case No. 3:22-cv-06225 in the U.S. District Court for the Northern District of California.
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37 thoughts onHonda class action alleges automaker sold vehicles with defective infotainment systems
My infotainment system in my 22 Honda Accord Sport started acting up no more than 9 months after buying it new. I’ve been given the run around from the dealership and now the heat only works on the passenger side of the car. Not sure if there’s a relation, but the other unattended issue sparks the concern. Every time I ask about the system malfunctioning no one really talks about it, just says the infotainment systems are on back order.
I have a 2016 and I’ve been told since the beginning of COVID that the part was on back order. Now I can’t even get ahold of anyone to schedule me an appointment to see if they’ve received the “part”. My ac is not the only issue I’m having with my car
I have a 2016 civic was wondering about the class action law suit I live in California
Same… I need more info, can we submit a claim?
I have a 2018 Honda civic the steering is sticking must jerk a bit to get to unstick I called Honda cause I went on there site it says 2017- 2018 gear box is defective and could cause an accident I called told them it’s doing exactly what the recall says they said your vin is not included really so if we have wreck it’s an oh well I said I will sue you cause it’s doing exactly what recall says so how can you not include it in recall she said vin don’t match wow