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Ford overview:
- Who: Ford Motor Co. has dealt with class action lawsuits, a class action settlement, a recall, a price hike, supply chain woes and a lawsuit of its own in the past several months.
- Why: The activity has revolved around claims of defective parts and supply chain shortages, among other things.
- Where: Nationwide
Over the past several months, Ford Motor Co. has dealt with class action lawsuits, a class action settlement, a recall, a price hike, supply chain woes and a lawsuit of its own.
Ford faced claims earlier this month that it sold certain vehicles with defective water pumps that could suffer a sudden internal breakdown, leading to a “catastrophic” engine failure.
The driver behind the class action lawsuit claims thousands of Ford vehicles manufactured with a Cyclone engine — which the automaker allegedly put in its vehicles from 2007 to at least 2020 — contain faulty internal water pumps.
Ford is accused of knowing about the water pump defect issue for more than a decade but, rather than fixing or disclosing the issue, continued to sell affected vehicles while not having the issue covered under its warranty.
“Not only does Ford represent that the water pump will not need to be serviced or maintained, but the internal location of the water pump in the engine conceals it from view and inspection when other routine service is being performed on the Class Vehicles,” the Ford class action states.
Ford faced a separate class action lawsuit last month alleging it knowingly sold its Ford Super Duty pick-up truck with a defective roof that was prone to collapsing in the event of a rollover crash.
The Ford Super Duty truck rollover class action lawsuit was filed only weeks after a jury in Georgia ruled Ford must pay $1.7 billion in punitive damages to the family of a married couple who were killed after their roof collapsed during an accident involving their 2002 F-250 Super Duty.
“This catastrophic injury and death risk is the direct result of a design defect that was known to Ford and is still unremedied by Ford,” the Ford class action states.
Ford recalls certain vehicles over cloudy camera lenses, faces shortage of badges, nameplates
Ford initiated a recall last month for certain model year 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles over concerns their rearview cameras have cloudy lenses.
“Degradation of the camera’s anti-reflective lens coating can lead to a foggy or cloudy rear view camera image,” the Ford recall says.
The recalled rearview camera was introduced into production by Ford in November 2015 and subsequently removed from production in March 2020, according to the Ford recall.
Also last month, Ford revealed it is facing a shortage of blue oval badges and nameplates the auto manufacturer affixes to almost all of its vehicles.
The shortage reportedly is on account of a yearslong supply-chain issue affecting the availability of, among other things, parts such as semiconductor chips, wire harnesses and other raw materials.
Ford reportedly said that the supply chain issues have forced it to delay shipment of between 40,000 to 45,000 vehicles to its dealers.
Ford increases price of F-150 Lighting electric pickup trucks, Ford Canada agrees to pay $82 to end collusion claims
In August, Ford announced it would be increasing the sale price of its F-150 Lightning electric pickup trucks by $7,000 — and by $8,500 for more highly equipped models — due to “significant material cost increases.”
The price bump increases the cost of Ford’s basic F-150 Lightning electric pickup trucks from $40,000 to $47,000.
Customers who had already pre-ordered a Ford F-150 Lightning electric pickup truck for purchase at the original price of $40,000 will not be affected by the price increase, according to the automaker.
Also in August, Ford Canada agreed to pay $82 million in order to resolve claims it colluded with other automakers to block vehicle exporting.
The class action settlement was made in order to benefit a California class of consumers who had either purchased or leased certain makes of vehicles, including Ford, Dodge, Chrysler and Infiniti, among others.
Ford Canada had been accused of violating California’s Cartwright Act by allegedly working with General Motors, Volvo, Honda, Toyota and Nissan, among others, to keep new vehicles from being exported from Canada into the United States.
Ford claims companies sold counterfeit parts, confusing customers
Ford filed a lawsuit of its own in August, meanwhile, against three American companies and one Chinese company it accused of manufacturing and selling counterfeit Ford parts.
The automaker claims the companies — along with several unknown individuals — had been manufacturing and selling counterfeit Ford parts out of warehouses for as long as two years.
Ford argues the alleged sale of the counterfeit parts has confused its customers and harmed both its business and its goodwill with consumers.
Have you been affected by any of the legal actions surrounding Ford in the past several months? Let us know in the comments.
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38 thoughts onFord facing recent class action lawsuits, recalls, supply chain issues
I purchased a 2019 Ford Fusion in 2020. When it was time for oil change went to dealership which was fine but time consuming. So the next oil change I opted for a different place. As soon as I left this other establishment my service light was on so I made appointment with Ford. They reported that it was a cracked sensor and replaced. All was fine for a month then service light came on again when appointment was available I took Fusion in again and was given ride home and was told they will call when they have info for me. I finally called them near 6pm and was told one more person had to diagnose and they will call sometime the next day. Finally again I called at the end of the day and was told they have to replace engine. Took a month to get car back….
I’ve had nothing but trouble with my 2011 ford fusion that has recalls
Have too recalls on my Ford Edge can’t get the parts lol add me
Also on my ford f150, which has been at ford dealership westbank since October 2022..Not drivable..
I have a 2014 Ford Explorer Sport, at 69,000 the headgasket blew causing engine block damage, everything is covered under a non Ford warranty, problem is the vehicle has been at the dealership since 11/19/22, it will be 6 months soon, Ford sent a redesigned short block and the harmonic balancer from my motor doesn’t adapt and the part I’m told is on backorder with no ETA while they source the part, so in other words the motor was redesigned and that part was never made and only God knows if it ever will, Ford corporate gives no answers and offers no help, it is the only car I own, and recently had to purchase another one to be able to get around, this experience has cost me alot of money as I have also spent over $4,000 on rental cars. There is an option I told the dealer about refurbished 3.5s online and there thing is who is going to pay us to remove the new short block and reinstall the refurbished motor? So here I am my car is basically a paper weight sitting in the dealerships parking lot going down the tubes, I wish someone could help me with this.
I have 2018 Ford Escape. I had the spark plugs changed. First the dealership FRIENDSHIP FORD OF BRISTOL, TN. told me it was cracked head and a cracked cylinders. That the engine needed to be replaced. Replaced the engine gave me a 12,000 mile / 1 year warranty. Drove it approximately 100 miles and all the antifreeze came out. This engine is a 1.5 L ECOBOOST. These engines are defective!!!! Called Ford. I was ask what did I want Ford to do??? Really!!!
I have the same issue with my Ford focus 2017 and the same engine the engine has been replaced 4 times. And now the are telling me it’s not under warranty after driving it for 10,000 miles and and my paperwork showing me that it’s under warranty for 2 year. I need to be added to the class action as well
My 2016 Ford C-Max didn’t stop when in park and rolled down a small hill into a tree, totaling the car. Approximately 7 days before this I received a recall letter for the transmission on my car saying it could do just that, continue to move when in Park or roll forward in other gears. I’ve contacted lawyers, contacted Ford, nobody really seems to care. Because I wasn’t hurt and because I didn’t try to get the transmission looked at (yeah in 5 days), no firms were interested in my case. I’m on the lookout for similar claims to see if there is a case. This was in July 2022 so I’m expecting we may see more. I’ll never buy another Ford again. I’m from a GM town in Michigan and my dad worked for GM and was a UAW President for years. I went back to my go to car, a used Toyota Prius (upgraded to plug in Prime).
2018 Ford Transi 150 Cargo Van. Water pump failure in July. Torque converter malfunction is lead to a $5,900.00 transmission repair in October. F&*% Ford Motor Company. Three decades of bad transmissions and no adjustments made? How is this not pure negligence?
My car has now been in Ford service centers for over 80 days total this year, and continues to have prolonged issues, without transparency from the service centers. As a company, I am extremely disappointed in Fords quality of vehicle as well as the quality of repair/service/customer assistance. My 2017 Ford Explorer is currently requiring a new engine, and has been at a standstill for 40 days without making any progress, each member of their team states a different excuse for the delay. I would love to know more if we potentially qualify for participation in this law suit.
I was in a major car malfunctioned steering wheel accident was 2026 ford fusion SE have brain damage now accident happened in march 27 2020. My life is ruined.in the middle of a.csde now towards the end I’m very upset because ford acknowledged my case in the beginning them disappeared and my case was closed with insurance we had to track down the legal.tesm and show them.everything in ,24 hrs the case n claim is reopened.and was told.to submit medical.records car destroyed my life.im 44 years old with brain damage called tbi POST concussion syndrome memory loss PTSD and now dementia. Car was 2016 ford fusion SE 8 recalls.found out
Own a 2019 Ford F350. I am experiencing a Death Rattle when driving over 55mph and need to brake or hit a small bump. Steering Dampening issue. Ford says part on back order. Too Danferous to drive. What to do ?
Yes we have a Ford F-150 2013 model
Faulty power steering. Very common issue in 2013-2014 F-150 however only some vins are eligible for assistance from Ford but not all. Replaced 20k miles ago and already extremely problematic and dangerous.
Please help.
Add me