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Lennox HVAC systems may be of poor quality, according to consumer reviews of home appliances on websites like the Better Business Bureau’s.
What Is an HVAC System?
“HVAC” stands for heating, ventilation and air conditioning and are found in most new homes. HVAC systems may vary depending on their age and brand, but most modern systems are forced-air.
When cooling air, HVAC systems use a refrigerant to cool the indoor air. This air is then cycled back through the home. This process continues until the air in the home reaches the temperature chosen on the thermostat.
Heating air uses a similar process but, unlike air conditioning, relies on gas and a pilot light to create heat instead of using a refrigerant or other chemical. After cool air is heated through the burner system, air is distributed through air ducts until the house warms to the desired temperature.
Regardless of exactly how a home’s HVAC system works, most consumers want their heating and cooling appliance to be of high quality. Whether they need to stay warm in the winter or avoid the summer heat, a quality HVAC system is essential to a homeowner’s comfort. Unfortunately, not all HVAC systems are up to par – leaving some consumers literally out in the cold or stuck in the heat.
Are Lennox HVAC Systems Good Quality?
According to the manufacturer, Lennox HVAC systems have been “engineered to deliver best-in-class comfort and efficiency” and can provide “truly outstanding” results when two or more Lennox products are used together.
Unfortunately, despite these promises, some consumers have reported serious problems with their Lennox HVAC systems. Several consumers have taken to online forums such as the Better Business Bureau to detail their problems with an HVAC system from Lennox.
In September, one complaint detailed a problem with the evaporator coil in an air conditioning system. Unfortunately, the reviewer said that Lennox has failed to get back to them about fixing the problem under warranty.
Another complaint from August said that, since having a roof unit installed five years ago, the homeowner has had a significant service bill each year “without fail.” This year, the homeowner’s system allegedly showed issues with the evaporator coil leaking. Even after spending up to $2,000 each year on repairs, the homeowner was allegedly told they would need to pay nearly $9,000 to fix this year’s evaporator coil problem.
“Every year we are spending 1,000 to 2,000 on repairs and maintenance for this unit,” the complaint revealed. “These are the worst A/C units.”
Unfortunately, problems with a Lennox HVAC system could prove costly – as shown in the complaint above. Repairs can run thousands of dollars with additional money required to resolve damage from leaks or other problems.
Is There a Lennox HVAC Class Action Settlement?
Is There a Lennox HVAC Class Action Settlement?In 2015, Lennox Industries Inc. agreed to a class action settlement to resolve claims that their evaporator coils were defective.
Plaintiffs in the Lennox class action lawsuit claimed that these evaporator coils were made with copper tubing – a design flaw which reportedly resulted in corrosion. This corrosion was reportedly caused by a chemical reaction with the coils that lead to microscopic tunnels in the products. As a result, the evaporator coils allegedly leaked refrigerant.
The plaintiffs argued that Lennox should have been aware of this issue and taken steps to fix it, including coating evaporator coils to reduce corrosion and subsequent leakage.
Lennox didn’t admit any wrongdoing but agreed to a class action settlement to resolve the claims against them. The deal benefited individuals who purchased a Lennox brand, Aire-Flo brand, Armstrong Air brand, AirEase brand, Concord brand, or Ducane brand evaporator coil covered by warranty between Oct. 29, 2007 and July 9, 2015.
The settlement provided several forms of relief including a $75 service rebate, replacement of defective coils, and up to $1100 in labor reimbursement for original or replacement coils.
Although this Lennox HVAC class action settlement resolved claims surrounding the company’s evaporator coils, consumers may still be able to take legal action or join a pending class action lawsuit against the company.
Can I File a Lennox Class Action Lawsuit?
If you experienced issues with your Lennox HVAC system, you may be eligible to take legal action against the manufacturer. In some cases, this could mean filing your own lawsuit or class action lawsuit against Lennox. However, you could also be eligible to join an existing case as an additional plaintiff.
Filing a Lennox HVAC class action lawsuit could be your way to secure compensation for property damage and other issues resulting from a product defect. An experienced HVAC attorney can review your case to see if you’re eligible.
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196 thoughts onShould You Join a Lennox HVAC Class Action Lawsuit?
Just found out mine needs replaced. Add me to the List
same issue here. bought unit in 2015, coil failed in 2019. tech came out an recharged our Freon which lasted until this year, now need to have the coil replaced and summer is here. need info on the class action lawsuit as it looks like the last one closed in 2016.
We are on second coil replacement . Coil under Warrantee but we still had to pay for installation. Please advise us if there is a class action suit we would like to be added to that list.
THIRD REPLACEMENT OF EVAPORATOR COILS!!! LENNOX still uses their shitty copper coils that last 3 to 5 years. We need ANOTHER CLASS ACTION SUIT,
I too will have my 3rd evaporator coil replaced. So far my installer has done 2 replacements at no cost to me. Hopefully the 3rd replacement will cost me nothing.
How many more times will I have to go thru this?
Looks like the original settlement is closed. Who can assist with another Class action suit?
We purchased a new Lennox AC unit in 2012. In 2017 we were told the coil was leaking and needed to be replaced. We were told by the company we bought the unit from that the coil was under warranty however the labor to install the new coil was NOT. The charge to replace the Lennox coil was over $800. Now here we are again May 2021 and the 2nd coil is leaking again. The same exact thing.
The coil is under warranty, the labor is NOT! We have spent over $2500 since we purchased the Lennox Unit in just repairs. I would like to be added to any new lawsuit. It is not right that Lennox continues to make money on these AC units while the consumer looses money.
We purchased our new build home in May 2014 and moved in January 2015. We have had the prescribed maintenance performed on our LENNOX HVAC system each year since moving in. Spring tune up performed in April 2020 and we were told all looked good. In June 2020 we noticed the A/C was not cooling properly. Tech came back out and found that we were 3 lbs low on refrigerant (WOW…………..in just 2 months time!!!!!). Filled up refrigerant and added leak stop. Cooling seemed fine for remainder of 2020 hot weather. Just had new tech come out to perform Spring cleaning/maintenance and was told the indoor coil is rusted and leaking. Also leaking is the indoor metering device. And the service valves on the outdoor unit are damaged and require replacement. It is ridiculous that we have to replace rusted/corroded coils on an HVAC system that was new in 2014 when we bought the house.
We purchased the lennox unit in December of 2010. I had to replace my evaporator coil in July 2017. The unit was covered under warranty for parts and labor. April 29th 2021 I had the tech out again because the a/c wouldn’t cool below 79* He came out and said the evaporator was leaking again. He put 6 pounds of refrigerant in and said the replacement coil is leaking
Our home was built in 2011. We had our yearly AC tune up April 26th 2021. When he looked at it the coils are corroded and we only have 1-1/2 pounds of freon instead of 5. Our service guy then told us about the Lennox class action suite. Please send me the information so we can determine if we are eligible. We are now deciding if we need to replace the whole unit or just band aide it. Thank you
Purchased our new build in 2014. 2 lennox systems- bottom had the coils replaced in year one and that is leaking yet again!!! Now the other system is leaking on top of the replaced coils. I am having to replace both units because it is not financially feasible to pay to replace these sub par coils and the labor/parts is expensive. These systems are complete crap and I should not have to replace an entire HVAC after 6 years.
I have lived in my house since 2004 and I have gone thru 3 compressors and 1 coil then in September 2018 I was forced to buy a new complete system. I went with Lennox brand and November 2020 I had issues with my unit being 6 pounds low on refrigerant. It was filled with refrigerant and now it’s March 2021 and technician looks and finds my evaporator coil has a leak and I’m being forced to pay $1600 in labor fees on a unit I paid over $10,000,00 for in 2018. I’m very frustrated with having to constantly replace units especially on a unit that isn’t that old……
I bought a new Lennox on 4/25/2014 and was put in by ARS rescue rooter. I have had trouble ever since with this unit. I had my Lennox evaporated coil replaced because it was leaking on July 21, 2017 by ARS rescue rooter and paid $1395 for insulation. Now today on April 9, 2021 my Lennox coil is leaking again and they have to replace it again. It will cost me another $1669 and with a discount of $200 because I am a senior citizen for insulation. I have received no money from the lawsuit. Since I brought my unit in 2014 new I should be entitle to a new unit period of my choice. Help me get compensation for all of my misery?
I would like more information about this and to see if I’m eligible.
Thank you.