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Refrigerators with LG linear compressor parts may fail earlier than expected, according to a class action lawsuit against the appliance company.
When consumers spend money on appliances, they assume that these expensive purchases will last a long time. For some appliances like freezers, consumers may only need to purchase a replacement every 20 years. For more frequently used appliances like refrigerators, consumers can reportedly expect their appliance to last between 10 and 18 years.
In a refrigerator, a compressor is the key component that helps cool the inside and keep food at the desired temperature. The compressor draws in liquid refrigerant and then subjects the liquid to extreme pressure – compressing the liquid and increasing the temperature. This turns the refrigerant into a gas.
Once the compressor converts refrigerant fluid into a gas, the gas is pushed through metal coils which allow the heat to be dispersed. Later on in the process, the gas is turned back into a liquid, absorbs heat from the evaporator coils, and is transported back to the compressor. Then, the process starts again. This continues until the refrigerator is at the desired temperature.
Problems Reported with the LG Linear Compressor
Despite the understanding that appliances will last a long time, plaintiffs in the LG class action lawsuit allege LG refrigerators reportedly fail as early as 36 months after purchasing.
According to the LG refrigerator class action, LG linear compressor components are defective which causes refrigerators to be unable to cool effectively. As a result, the food stored by customers allegedly goes bad. Plaintiffs in the LG class action argue that consumers have not gotten their money’s worth due to the defective nature of the refrigerator compressor.
“There is a lot of frustrations surrounding the failures when they occur,” the lead attorney told WMBF News. “People expect their refrigerators to last, I think, around 10 years. It’s a major household appliance, like a stove, and people rely on them to keep their food cold. But what we alleged in the complaint is when the compressor fails, the refrigerator can’t cool the food anymore and people are really left to live out of a cooler until an authorized repair person can get out and fix the unit, which could be weeks.”
When an LG linear compressor fails, consumers are forced to wait for a trained LG repair person to come to their home and diagnose the issue. While their LG refrigerator isn’t working, their food may spoil and they may be forced to spend money on eating out and replacing food. Even after this, consumers are reportedly forced to pay hundreds of dollars to fix the issue due to the costs of parts and labor.
LG reportedly cannot comment on legal matters, but said in a statement to WMBF News that “customer satisfaction is key priority at LG.”
“Our home appliances are enjoyed by millions of Americans every day, and we’re proud that our products are recognized by industry experts for their reliability and that LG has been awarded more JD Power Awards for customer satisfaction than any other appliance manufacturer,” the company stated.
Join a Free LG Refrigerator Class Action Lawsuit Investigation
If you owned an LG or Kenmore-branded LG refrigerator that you purchased after Jan. 29, 2014 and it failed prematurely, you may qualify to join this LG refrigerator class action lawsuit investigation.
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45 thoughts onLG Linear Compressor Fails Early, Class Action Claims
Bought about 2 years ago, it failed to cool at all, and then when an authorized LG compressor was replaced under warranty (Sears – Kenmore Elite) it ALSO failed. They couldn’t even manage to send a working replacement compressor. It has been 3 months now of attempts to fix this.
The compressor had to be replaced on my LG refrigerator and it was only about 7 years old. It was 9 days of hell with poor communication, promises of call backs and goes on. and I lost about $300 of food spoiled and very hard to live without refrigerator in summer time and I i have pay $550.00 for labors to replace compressor
I’ve only had my LG Liner Compressor since May 1st and my compressor is already out and I bought it bran new.
Where can I join the lg lawsuit?
We lost way more than 200 in food and they act as if that’s enough for selling defective products.paid 3200 for a refrigerator that broke down in 3 years what a joke.
My LG refrigerator Linear Compressor failed when the refrigerator was just over three years old. The repair man said that there were many of these compressors failing at about the same age. I have been without a refrigerator for two week and I am told it will be an additional week to ten day before a new compressor will be in and installed. Besides the inconvenience and loss of all the food that was in the refrigerator and freezer, which was a considerable cost I will still have to pay for the repairman’s labor. He said that the compress had a ten year warranty and it may be covered, yet to be determined.
I am not sure what LG is doing with these Linear Compressors but I have had old refrigerators that were 20 years old and still going strong with the original compressor. Something needs to be done for LG selling an inferior product and knowing it was inferior.
The compressor had to be replaced on my LG refrigerator and it was less than 4 years old. It was 3 weeks of hell with poor communication, promises of call backs that never happened, flat out lies and the list goes on. Said I’m covered for $200 of food loss, but my loss is much much more. Not including all the ice cream I threw away (about 15 pints on Häagen-Dazs and Ben & Jerry’s and others), I has to toss over 35 pounds of food. I have pics to prove it. Let’s not forget having to eat take out almost everyday or having to shop daily since I couldn’t even keep things like milk, eggs and etc in the house.
I’m going through the this right now! I Have had a loss of food twice. $200 is not nearly enough compensation for food loss and an inconvience of having to eat out and/or throw leftovers away because you don’t have anywhere to store the food.
I had a Kenmore that failed after 3 years, however I purchased it November 2009. Had to replace the fridge. Lost everything in fridge/freezer!
How can I join in the class action suit against LG for a failed compressor on a 3 yr old $4300.00 refergerator?
Last summer, my refrigerator went out Memorial Day weekend. I have an extended warranty but it was not completely fixed until the week of 4th of July. I had surgery the first week of June but had no refrigerator for a month after that. In February, my refrigerator started getting very loud. Took two weeks to fix that, only because I requested a certain service company. Now, it’s July. The loud noise that they said last time was caused by the fans behind the freezer, which they replaced., is back. I call the warranty company, and they tell me they have to call the service company that has fixed it before to see if they will take the repair because they have pulled themselves off the list. Now I have to wait because the only other company the warranty company has is a single guy, who is a complete and total scam artist. If the requested company won’t come out and fix it AGAIN, I have to wait to see if they can find another tech to fix it. This refrigerator cost me almost $4000, only 4 years ago. I will never, EVER, buy another LG product. Unfortunately, my stove, dishwasher and washer and dryer are also LG. Never ever again.
How can I join in lawsuit my LG linear compressor went out and I lost all of my groceries