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A class action lawsuit claims that a defect in LG refrigerators’ compressors causes the appliances not to function.
According to the LG class action lawsuit, this defect causes LG refrigerators to fail within a few years.
Plaintiffs Gary Sosenko, Diane Terry, and Michael Burrage say they purchased refrigerators from LG that are equipped with linear compressors, and paid between $1,400 and $7,000.
Allegedly, the refrigerators possess a defect in their linear compressor, the central component responsible for cooling.
The customers say that the manufacturer actively represented the refrigerators as long-lasting and effective, and did not disclose the defect.
The LG refrigerator class action states that each consumer made the choice to purchase their LG fridge over other models because they reviewed information provided by the company about the product.
The refrigerator owners say they didn’t see any disclosure about the defect, nor were they told that the refrigerators are prone to compressor failure.
According to Sosenko and other the plaintiffs, they spent significant time and money trying to fix their refrigerators, and in some cases, their food spoiled and they went without a working refrigerator while their refrigerator was being fixed.
The consumers claim that they were financially injured by the defect because had they known that the fridges were prone to failure, they would not have purchased them or would not have paid as much for them.
Additionally, the LG refrigerator class action claims that the plaintiffs were injured because they were forced to pay for repairs, had to pay for spoiled food, and went without a refrigerator.
According to Burrage, he contacted a repair person like the other consumers, and was explicitly told that the compressor should not have failed so quickly, and should have lasted at least 10 years before failing, instead of lasting only a few years as it had in his case.
The LG refrigerator class action lawsuit notes that the National Association of Home Builders established that the average lifespan of a refrigerator is approximately 13 years, and LG reports that their refrigerators have a 20-year life span.
Sosenko, Terry, and Burrage say they specifically chose to purchase an LG refrigerator over other options because they prefer the features and aesthetics of the refrigerator to those of other refrigerators, and because LG advertises their refrigerators’ high quality and functionality.
However, the consumers claim that these representations are false, and if they encounter another LG refrigerator, they will not purchase it unless the company takes sufficient steps to “cure the defect and ensure the accuracy of its representations about its refrigerators.”
According to the LG fridge class action lawsuit, LG uses a different kind of compressor than most refrigerators and advertises the benefit of their compressor.
Allegedly, these compressors possess a more efficient mechanism that is “up to 25 percent quieter” than traditional compressors and possesses other attractive attributes. However, these compressors are reportedly more prone to failure than other compressors.
The LG refrigerator class action states that LG knew or should have known that the compressors fail prematurely but did not take sufficient action to correct the problem.
To support their claim that the company was aware of the defect, the plaintiffs note that many consumers have complained about the defect and that news stations reported on it.
The LG refrigerator owners are represented by Daniel C. Girard, Jordan Elias, Adam E. Polk, and Simon S. Grille of Girard Sharp LLP.
The LG Refrigerator Compressor Defect Class Action Lawsuit is Gary Sosenko, et al. v. LG Electronics USA Inc., Case No. 8:19-cv-00610, in the U.S. District Court for the Central District of California.
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1,392 thoughts onLG Class Action Says Refrigerators Fail Within Few Years
Bought the LG model LFXS29766S and lost the compressor and door icemaker within one year. Under warranty, so it was replaced. At year three, freezer section failed. Extended warranty kicked in -purchased from third party. Waited 6 weeks for a new compressor. Second compressor was bad (never worked) and had to order another. Lost 2 loads of freezer food. Finally, the third compressor worked. We got another 2 years and now compressor is gone again and we are now no longer under warranty. Estimated cost to replace the compressor this time is $1600, including labor, and the supply is such that we cannot get ANY ETA on replacement parts from LG. At this point, this refrigerator, with all its great features, is a dead weight a lemon, and if I am going to spend $1600, I might as well start over!
Want to join lawsuit
Compressor failure 4 years old
We purchased an LG refrigerator in October, 2019. It stopped cooling on August 15th, 2022, not even 3 years from date of purchase. LG did not call with information about a repair person in our area. None that I called will work on LGs.
Model # LFXS2696. I am getting no help from LG.
Our LG refrigerator stopped cooling on July 28, 2022. We purchased it on June 27, 2018, and purchased the extended warranty. Technicians unable to repair as it was the condenser problem which is under the manufacturers warranty. After calls to the extended warranty folks and LG electronics customer support,, we have not had any results and had no choice but to buy another refrigerator. I would like to know how to join the class action suit. Not getting anywhere with LG
We purchased an LG refrigerator in October, 2019. It stopped cooling on August 15th, 2022, not even 3 years from date of purchase. LG did not call with information about a repair person in our area. None that I called will work on LGs.
Model # LFXS2696. I am getting no help from LG.
Purchased LG fridge in Aug 2018.
Compressor failed 2 weeks ago and still waiting on successful repair. Compressor replaced and worked for about 24 hours.
Now tech says he needs to replace evaporator coil. He’ll be back early next week.
This LG fridge is worst I’ve ever owned.
Please include me in future class action lawsuits.
I have a LG door to door refrigerator, It was delivered by the end of February of 2021 and stopped working on July 2022, just over a year. I contacted Sinch my home warranty company (not recommended) and they send an LG technician to take care of the problem, the technician decided to change a few parts including the compressor, but one month after I’m still waiting, they say the part is on back order and there is not a frame time for my refrigerator to be fix. That’s forcing me to buy a new one even though my Home warranty contract says if they can’t fix it they will replace it but to get away they say it will get fix but they don’t say when, it could take a week or a year. I will never buy a LG appliance and I don’t recommend Sinch Home Warranty.
We too purchased an LG Refrigerator in 2017 that is on the list, unfortunately, it stopped working this week. I did call LG to see if we
could get it repaired and was told it could take a while. Therefore, we just went ahead and bought a new Refrigerator. I have sent a loss claim to LG, but am getting the run around with them. I know it’s past the cash
reimbursement date for the refrigerator, but it would be nice to get some kind of
compensation for our lost food.
We purchased our LG Refrigerator in 2018, it stopped running today. Was told “good luck” in getting it fixed.
compressor replaced twice…failed again.. just as warranty ran out
Not sure how to join this lawsuit but our 2018 LG fridge’s compressor died today. Only 4.5 years.