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Award (how much your claim may be worth): You can receive up to $650 cash if you repaired your Samsung TV, or up to $450 if you no longer have the TV.
Class Action Lawsuit Settlement Case(s): Ryan Russell, et al. v. Samsung Electronics America, Inc., et al., Case No. CJ-2011-7260, District Court of Oklahoma County, Oklahoma.
Company(ies): SAMSUNG ELECTRONICS AMERICA, INC., SAMSUNG ELECTRONICS CO., LTD.
Website of the Class Action Lawsuit Settlement Administrator (FILE YOUR CLAIM HERE): www.Samsung.com/us/capacitorsettlement
Address to submit a claim form (REQUIRED):
Phone Number to call for assistance: (888) 899-7602
Details: The Samsung TV settlement will resolve a class action lawsuit, entitled Russell, et al. v., Samsung Electronics America, Inc., that alleges Samsung manufactured and sold certain Samsung-branded televisions that contain a capacitor defect that cause the televisions to experience symptoms such as not turning on, experiencing a delay in turning on, making a clicking sound, cycling on and off, or other similar problems (the “Covered TV Symptoms”).
Samsung denies the allegations in the class action lawsuit, but has agreed to settle the case to avoid ongoing litigation.
The television models covered under the Samsung TV capacitor settlement are:
Samsung LCD TV Serial Numbers: LN-T******/XAA; LN**A******XZA; LNS4041DX/XAA; LNS4051DX/XAA; LNS4052DX/XAA; LNS5296DX/XAA
Samsung Plasma TV Serial Numbers: HPT5034X/XAA; HPT5044X/XAA; HPT5054X/XAA; HPT5064X/XAA; PN42A410C1DXZA; PN42A450P1DXZA; PN50A410C1DXZA; PN50A450P1DXZA; PN50A460S4DXZA
Samsung DLP TV Serial Numbers: HLT5087SAX/XAA; HLT5087SX/XAA; HLT5089SAX/XAA; HLT5089SX/XAA; HLT5687SAX/XAA; HLT5687SX/XAA; HLT5689SAX/XAA; HLT5689SX/XAA; HLT6187SAX/XAA; HLT6187SX/XAA; HLT6189SAX/XAA; HLT6189SX/XAA
If you own one of these Samsung TVs and experienced one or more of the Covered TV Symptoms listed above, or if you experience a Covered TV Symptom within 18 months after March 2, 2012, you can claim one of the following benefits from the Samsung TV class action lawsuit settlement:
(1) A free service visit to determine if your TV has a problem covered by the class action settlement and, if it does, to fix the problem. You must call (888) 899-7602 within 18 months from March 2, 2012 to receive this settlement benefit. If your TV requires more than one repair for a capacitor issue covered by the class action settlement, you will receive an additional $50 payment.
(2) A refund of expenses you incurred, prior to March 2, 2012, to evaluate or diagnose the problem covered by the class action settlement (up to $150). You must submit proof that your TV has a Covered TV Symptom (such as a receipt, bill cancelled check or credit card charge, correspondence, verification from repair provider) before March 2, 2013 to receive this settlement benefit.
(3) A refund of expenses you incurred, prior to March 2, 2012, to fix the problem covered by the class action settlement (up to $150 to fix the capacitor issue or $300 if the repair included replacing a power supply board). You can also receive up to $150 to cover shipping expenses, including insurance costs, you incurred to fix the TV. You must submit a claim form and proof that your TV had a capacitor issue by March 2, 2013 to receive this settlement benefit.
(4) A $300 debit card if you reported to Samsung, prior to March 2, 2012, the problem covered by the class action settlement, but did not get it fixed, and you no longer possess your TV. You must submit a claim form and proof that you purchased a TV within 90 days of March 2, 2012 to get this settlement benefit.
In other words, a customer who repaired their Samsung TV may receive up to $600 for diagnosis, repairs, and shipping, plus $50 if they need more repairs; while a customer who no longer has the TV can still receive up to $450 for diagnosis and compensation.
Claim forms and more information on your rights in the Samsung TV Capacitor Defect Class Action Lawsuit Settlement can be found at www.samsung.com/us/capacitorsettlement.
Manufactured Prior to: December 31, 2008
Claims must be postmarked by: 3/2/2013 for cash refunds or debit card claims. 9/2/2013 for a free service visit.
Settlement Administrator(s): Samsung
Class Counsel:
Defense Counsel:
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57 thoughts onSamsung TV Capacitor Class Action Lawsuit Settlement
Anyone else want to join me in a lawsuit please contact me. I refuse to be treated this way by Samsung
Yes, there is a large group of people who are experiencing the same issues. Please see the posts on this page:
http://www.practical-home-theater-guide.com/are-there-still-capacitor-problems-with-samsung-tvs.html#comments
We have all had the same issues and are interested in joining in another class action suit against Samsung or in creating enough publicity about this issue that they fix the issues.
Please post information about your plans on this site. Thanks!
I purchased a PN42C450 on 1/6/11. This week the screen went completely blank but the sound was still working. I called Samsung and was told the warranty had expired and I was on my own. This TV probably has less than 500 hrs. What can I do?
i purchase a 2007 plasma t.v. fpt5084XXAA from best buy department, they service my tv every 2 yrs for this compactor problem until my warranty ran out with best buys, they refers me to this web-site. to get it fixed!!! i am a senior citizen and they tell me it a hpt5034XXAA,and they have only (1) FPT 5084XXAA with same problem, samsung service man say its a compactor problem also, what gives with the numbers, i paid 2 thousands and something for this t.v. –what really give i needs service also quick should i go to the attorney general on this problem? it was purchase at best buy in 2007. pls get in touch with me paula1046@att.net this is my e-mail address 10-10-2013
We purchased a 52″ Samsung flat screen LCD TV from Best Buy in 2008, and now we are having the same problem as most others: the constant power-on, power-off cycling. I was told it was the motherboard that will cost $345.65 from Samsung, $150.00 from Best Buy to come out to diagnose the problem and an additional $$$ for labor to install the part! Is there any way another CLASS ACTION LAWSUIT BE FILED before everyone goes into debt?? Or maybe everyone needs to QUIT BUYING SAMSUNG products!
#35
I have the exact same model. Everything on the back of my screen is the same as yours except the serial of course. Has Samsung helped you?
Ive called Samsung three different times already to no avail. I think another class action lawsuit definitely needs to be filed. One of the customer service reps even said people with set made in 2011 even ar3e still having the same problem.
#35
I have the exact same model. Everything on the back of my screen is the same as yours except the serial of course. Has Samsung helped you?
Ive called Samsung three different times already to no avail. I think another class action lawsuit definitely needs to be filed. One of the customer service reps even said people with set made in 2011 even ar3e still having the same problem.
#35
I have the exact same model. Everything on the back of my screen is the same as yours except the serial of course. Has Samsung helped you?
Ive called Samsung three different times already to no avail. I think another class action lawsuit definitely needs to be filed. One of the customer service reps even said people with set made in 2011 even ar3e still having the same problem.
#35
I have the exact same model. Everything on the back of my screen is the same as yours except the serial of course. Has Samsung helped you?
Ive called Samsung three different times already to no avail. I think another class action lawsuit definitely needs to be filed. One of the customer service reps even said people with set made in 2011 even ar3e still having the same problem.
I submitted my information over a year ago but still have not received anything from the suit.
My TV had the problem with turning off and not being able to be turned on, prior to that it had started getting darker on the right hand side. The technician who came out and fixed the problem noticed the dark half of the screen and said he had seen that problem several times before and if I wanted to pay for another service call (they are located 30 miles from my home) he would be happy to come out and replace the bad board. Who do I contact to file a class action on this problem that I have only found out recently is VERY common.