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Award (how much your claim may be worth): You can receive up to $650 cash if you repaired your Samsung TV, or up to $450 if you no longer have the TV.
Class Action Lawsuit Settlement Case(s): Ryan Russell, et al. v. Samsung Electronics America, Inc., et al., Case No. CJ-2011-7260, District Court of Oklahoma County, Oklahoma.
Company(ies): SAMSUNG ELECTRONICS AMERICA, INC., SAMSUNG ELECTRONICS CO., LTD.
Website of the Class Action Lawsuit Settlement Administrator (FILE YOUR CLAIM HERE): www.Samsung.com/us/capacitorsettlement
Address to submit a claim form (REQUIRED):
Phone Number to call for assistance: (888) 899-7602
Details: The Samsung TV settlement will resolve a class action lawsuit, entitled Russell, et al. v., Samsung Electronics America, Inc., that alleges Samsung manufactured and sold certain Samsung-branded televisions that contain a capacitor defect that cause the televisions to experience symptoms such as not turning on, experiencing a delay in turning on, making a clicking sound, cycling on and off, or other similar problems (the “Covered TV Symptoms”).
Samsung denies the allegations in the class action lawsuit, but has agreed to settle the case to avoid ongoing litigation.
The television models covered under the Samsung TV capacitor settlement are:
Samsung LCD TV Serial Numbers: LN-T******/XAA; LN**A******XZA; LNS4041DX/XAA; LNS4051DX/XAA; LNS4052DX/XAA; LNS5296DX/XAA
Samsung Plasma TV Serial Numbers: HPT5034X/XAA; HPT5044X/XAA; HPT5054X/XAA; HPT5064X/XAA; PN42A410C1DXZA; PN42A450P1DXZA; PN50A410C1DXZA; PN50A450P1DXZA; PN50A460S4DXZA
Samsung DLP TV Serial Numbers: HLT5087SAX/XAA; HLT5087SX/XAA; HLT5089SAX/XAA; HLT5089SX/XAA; HLT5687SAX/XAA; HLT5687SX/XAA; HLT5689SAX/XAA; HLT5689SX/XAA; HLT6187SAX/XAA; HLT6187SX/XAA; HLT6189SAX/XAA; HLT6189SX/XAA
If you own one of these Samsung TVs and experienced one or more of the Covered TV Symptoms listed above, or if you experience a Covered TV Symptom within 18 months after March 2, 2012, you can claim one of the following benefits from the Samsung TV class action lawsuit settlement:
(1) A free service visit to determine if your TV has a problem covered by the class action settlement and, if it does, to fix the problem. You must call (888) 899-7602 within 18 months from March 2, 2012 to receive this settlement benefit. If your TV requires more than one repair for a capacitor issue covered by the class action settlement, you will receive an additional $50 payment.
(2) A refund of expenses you incurred, prior to March 2, 2012, to evaluate or diagnose the problem covered by the class action settlement (up to $150). You must submit proof that your TV has a Covered TV Symptom (such as a receipt, bill cancelled check or credit card charge, correspondence, verification from repair provider) before March 2, 2013 to receive this settlement benefit.
(3) A refund of expenses you incurred, prior to March 2, 2012, to fix the problem covered by the class action settlement (up to $150 to fix the capacitor issue or $300 if the repair included replacing a power supply board). You can also receive up to $150 to cover shipping expenses, including insurance costs, you incurred to fix the TV. You must submit a claim form and proof that your TV had a capacitor issue by March 2, 2013 to receive this settlement benefit.
(4) A $300 debit card if you reported to Samsung, prior to March 2, 2012, the problem covered by the class action settlement, but did not get it fixed, and you no longer possess your TV. You must submit a claim form and proof that you purchased a TV within 90 days of March 2, 2012 to get this settlement benefit.
In other words, a customer who repaired their Samsung TV may receive up to $600 for diagnosis, repairs, and shipping, plus $50 if they need more repairs; while a customer who no longer has the TV can still receive up to $450 for diagnosis and compensation.
Claim forms and more information on your rights in the Samsung TV Capacitor Defect Class Action Lawsuit Settlement can be found at www.samsung.com/us/capacitorsettlement.
Manufactured Prior to: December 31, 2008
Claims must be postmarked by: 3/2/2013 for cash refunds or debit card claims. 9/2/2013 for a free service visit.
Settlement Administrator(s): Samsung
Class Counsel:
Defense Counsel:
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57 thoughts onSamsung TV Capacitor Class Action Lawsuit Settlement
thats great it is funny that I had a dell model that had the same problems spent 400 to have it fixed took that back off and it is a samsung with samsung name inside
ah gesh! I had a huge plasma tv of theirs, got so bad I couldn’t see the screen so I just put it to the curb and had the trash co pick it up LMAO
My problem is the same as victor in #21. Same model # same problems. Very low hours, never abused, first the picture got dark, then went blank, still had audio. Now there is nothing. Too many consumers with the same type of problems. I feel we have been cheated and deserve compensation.
i have had 3 of these and had the same problem i took one of them back to walmart and they exchanged it but it still had the same thing happen so i didn’t even bother with the other two and finally got rid of them
I called Samsung several times and was told to call the Samsung settlement dept. for help resolving the issue with the tv. I have a very expensive plasma tv. Model no. PN58A55OS1FXZA. After calling the claims dept. and holding for 15 minutes, I was told that my tv is not covered under the capacitor settlement. How is this possible? I have the exact same problems they outline in the settlement. The tv was purchased 11/2008. My tv is cycling on and off 15-20 times before it tuns on. It also clicks and has static. The young lady from the claims dept tells me it’s not the capacitor. She thinks it’s the main board or the panel???WTH. Ok, so I have to call their approved service reps to find out how much I will have to PAY OUT OF POCKET to get my tv fixed. WOW! I will be looking into whether or not there are enough people out there with the same crappy Samsung tv problem. I think it’s time for another class action lawsuit. NEVER EVER GOING TO BUY SAMSUNG PRODUCTS.
Years ago, I experienced the same exact problem with Samsung. We only owned the TV for a year and a couple of days. Exactly two or three days after the warranty expired the power supply capacitor went bad and the TV went blank.
We took it back to the store where we bought it, which was “Sears”, they attended us as if it was something very normal and asked us to pay about half of the TV cost to fix the problem. As we were tired of those too common “nickel and dime” practices, we didn’t fix it. We trashed the TV set instead.
Can we join a group of customers in a new “class action” or are we covered by this one?
I have a 2009 PN58B650 which is now dead thanks to this same issue. Samsung repair is asking almost $400 to fix this. They need to expand the scope of this settlement, as the issue persists well beyond 2008.
I have a Samsung HLS6187WX That I has been repaired x 2 ($647.80 and 824.69) for the same issue. Even after repair still shuts down while watching. This was a retirement gift and have been very disappointed and will not purchase another Samsung again. Samsung and Sony use to be top of the line but from all the research I’ve seen, LG and VISO seem to be better.
I own a 60″ LCD, model LN60C630 television I purchased Christmas of 2010, this recent Christmas my son turned on the TV and it came on and seconds later the picture was gone, but I had sound. The warranty is up, but I am being told that the issue may cost anywhere between $1200 to $1500 to fix, as it is a back light issue and the lcd panel needs to be replaced. My TV still looks brand new, has not been moved and has no damage, yet 2 years after purchase, it needs major repair. Are there any other class action lawsuits pending, as this seems to be an issue that plagues these kinds of sets and Samsung is not sticking by there product and not trying to help resolve these issues. Any information would be helpful, as I am now dealing with a $3000 paperweight.
I have a Samsung DLP TV doing the same thing. It is a HL61A650C1Fxza… its a 61 inch and its doing the same thing described here. Can I be covered?