Sarah Mirando  |  April 11, 2012

Category: Closed Class Actions

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Award (how much your claim may be worth): You can receive up to $650 cash if you repaired your Samsung TV, or up to $450 if you no longer have the TV.

 

Class Action Lawsuit Settlement Case(s):  Ryan Russell, et al. v. Samsung Electronics America, Inc., et al., Case No. CJ-2011-7260, District Court of Oklahoma County, Oklahoma.

 

Company(ies): SAMSUNG ELECTRONICS AMERICA, INC., SAMSUNG ELECTRONICS CO., LTD.

Samsung

 

 

 

 

Website of the Class Action Lawsuit Settlement Administrator (FILE YOUR CLAIM HERE): www.Samsung.com/us/capacitorsettlement

 

Address to submit a claim form (REQUIRED):

 

To receive reimbursement under the Samsung TV capacitor class action settlement, you must submit a claim form and a legible copy of a receipt showing the expense for which you are seeking reimbursement to the following address:
 
Samsung Electronics America, Inc.
Attn: Capacitor Settlement Administrator
356 Centerpointe Blvd.
Simpsonville, SC 29681
 
The deadline for submitting a claim form is described below in the “Details” section.

 

Phone Number to call for assistance: (888) 899-7602

 

Details: The Samsung TV settlement will resolve a class action lawsuit, entitled Russell, et al. v., Samsung Electronics America, Inc., that alleges Samsung manufactured and sold certain Samsung-branded televisions that contain a capacitor defect that cause the televisions to experience symptoms such as not turning on, experiencing a delay in turning on, making a clicking sound, cycling on and off, or other similar problems (the “Covered TV Symptoms”).

Samsung denies the allegations in the class action lawsuit, but has agreed to settle the case to avoid ongoing litigation.

The television models covered under the Samsung TV capacitor settlement are:

Samsung LCD TV Serial Numbers: LN-T******/XAA; LN**A******XZA; LNS4041DX/XAA; LNS4051DX/XAA; LNS4052DX/XAA; LNS5296DX/XAA

Samsung Plasma TV Serial Numbers:
HPT5034X/XAA; HPT5044X/XAA; HPT5054X/XAA; HPT5064X/XAA; PN42A410C1DXZA; PN42A450P1DXZA; PN50A410C1DXZA; PN50A450P1DXZA; PN50A460S4DXZA

Samsung DLP TV Serial Numbers:
HLT5087SAX/XAA; HLT5087SX/XAA; HLT5089SAX/XAA; HLT5089SX/XAA; HLT5687SAX/XAA; HLT5687SX/XAA; HLT5689SAX/XAA; HLT5689SX/XAA; HLT6187SAX/XAA; HLT6187SX/XAA; HLT6189SAX/XAA; HLT6189SX/XAA

If you own one of these Samsung TVs and experienced one or more of the Covered TV Symptoms listed above, or if you experience a Covered TV Symptom within 18 months after March 2, 2012, you can claim one of the following benefits from the Samsung TV class action lawsuit settlement:

(1) A free service visit to determine if your TV has a problem covered by the class action settlement and, if it does, to fix the problem. You must call (888) 899-7602 within 18 months from March 2, 2012 to receive this settlement benefit. If your TV requires more than one repair for a capacitor issue covered by the class action settlement, you will receive an additional $50 payment.

(2) A refund of expenses you incurred, prior to March 2, 2012, to evaluate or diagnose the problem covered by the class action settlement (up to $150). You must submit proof that your TV has a Covered TV Symptom (such as a receipt, bill cancelled check or credit card charge, correspondence, verification from repair provider) before March 2, 2013 to receive this settlement benefit.

(3) A refund of expenses you incurred, prior to March 2, 2012, to fix the problem covered by the class action settlement (up to $150 to fix the capacitor issue or $300 if the repair included replacing a power supply board). You can also receive up to $150 to cover shipping expenses, including insurance costs, you incurred to fix the TV. You must submit a claim form and proof that your TV had a capacitor issue by March 2, 2013 to receive this settlement benefit.

(4) A $300 debit card if you reported to Samsung, prior to March 2, 2012, the problem covered by the class action settlement, but did not get it fixed, and you no longer possess your TV. You must submit a claim form and proof that you purchased a TV within 90 days of March 2, 2012 to get this settlement benefit.

In other words, a customer who repaired their Samsung TV may receive up to $600 for diagnosis, repairs, and shipping, plus $50 if they need more repairs; while a customer who no longer has the TV can still receive up to $450 for diagnosis and compensation.

Claim forms and more information on your rights in the Samsung TV Capacitor Defect Class Action Lawsuit Settlement can be found at www.samsung.com/us/capacitorsettlement.

Manufactured Prior to:  December 31, 2008

 

Claims must be postmarked by: 3/2/2013 for cash refunds or debit card claims. 9/2/2013 for a free service visit.

 

Settlement Administrator(s): Samsung

 

Class Counsel:

 

Federman & Sherwood
 

Defense Counsel:

 

Ansa Assuncao, LLP


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57 thoughts onSamsung TV Capacitor Class Action Lawsuit Settlement

  1. Anonymous says:

    I just found out about this suit because our Samsung which is one of the designated models failed for the 2nd time. First time Power Supple Board and capacitors changed for $250. on 12/2008. TV failed this week and in Googling about this model I came across the suit. Called Samsung and they said my model is one in the suit but my symptoms were not like those of capacitators this time. Was told I would receive a call back in 48 hours, which I did not. When I called they denied telling me I would receive a call back. Said I could have the service person look at it but I would have to pay for it if it was not a capacitator issue which they indicated it most likely would not be since I saw smoke coming from TV. I was furious and told them why would I wait 48 hours for a call and then be told to have their person come out to verify probably at my expense? I took it to the place where it was fixed in 2008 and they just called me with the diagnosis. Again a capcitor problem but in a different place than the first one. So do i have Samsung come out and fix it since I know it is a covered problem? Or let the service place fix it and try to get funds back. I write this because I cannot find who to contact with the lawsuit on the side of the plaintiff. I am seeing that people are not being taken care of while Samsung says that they will take care of it. I also note some repair people say they won’t fix until Samsung pays them first as Samsung is not living up to their bargain. And ideas?

  2. Anonymous says:

    We just bought a Samsung Tv a while back here is the Model no# un55eh6000fxz4 Serial no# z4nH3ccc202880D i just wander if i am Eligble for this Sui ..

    1. Christine says:

      Samsung SMART TV cycles on and off constantly. Is there a suit for defective tv?

  3. Anonymous says:

    i purchased a 32 samsung lcd and it has power issues,a blinking light issue,sound issues… called samsung was told id have to send it to them. thing is they are not anywhere even close to me and shipping would be on me both ways. SAMSUNG THANKS FOR THE OVER 700.00 PIECE OF JUNK!!!!!!!!

  4. Anonymous says:

    I am having the same problem as the samsung customer. I had filed a claim for the lcd tv and it was approved on 03-30-2012. I called on 08-01-2012 wondering where it was and they said it was denied. I had all the correct information for the claim form. They are now saying you had to call before the claim started and it had to be documented!. what a scam!

  5. Anonymous says:

    has anyone filed a lawsuit against sony for their playstation 3d flatscreen tv’s….we had our tv for 2 weeks then it suddendly would not come on again…extremely dissappoointing and frustating…please let me know cause i would definelty want to my name included in courrt documents

  6. Anonymous says:

    Have any suits been filed for those of us who have useless 46″ LCD’s sitting in our garages due to the same problem? I paid $2k for a tv that isn’t worth fixing.

  7. Anonymous says:

    I have a samsung tv not covered under this suit but I have the exact same problems they have. The power supply capacitors went bad and I had to buy a new power supply. It cost me $85 to buy it. I was pretty ticked off.

  8. Anonymous says:

    I have called samsung several times and submitted all the paperwork. My claim was approved on two different occasions and now a new representative named Sophia at extension 10456 is denying the claim after 90 days. I’ve called in to speak with a manager or a supervisor for a week and they keep telling me that all the supervisors are in a meeting. That must be some meeting that has been taking place for a week! Samsung has the worst customer support and I am about to contact the class action suit firm! I suggest you do the same, this needs to go before a judge again for denying all the legitimate claims!

  9. Anonymous says:

    I called walmart and told them what had happen and they told me I would just have to call the phone number on the box .

  10. Anonymous says:

    We had bought a 32 inch samsung Tv and didnt have it but 9 months and it went out , we called the repair tech. and was told that we would have to pay shipping and handling to send it back, But his opinion was to just get rid of it and purchase a new one ,due to it would cost more to fix then to replace. But I told him that we only had it for 9 months . and he laughed and hung up the phone.

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