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Award (how much your claim may be worth): You can receive up to $650 cash if you repaired your Samsung TV, or up to $450 if you no longer have the TV.
Class Action Lawsuit Settlement Case(s): Ryan Russell, et al. v. Samsung Electronics America, Inc., et al., Case No. CJ-2011-7260, District Court of Oklahoma County, Oklahoma.
Company(ies): SAMSUNG ELECTRONICS AMERICA, INC., SAMSUNG ELECTRONICS CO., LTD.
Website of the Class Action Lawsuit Settlement Administrator (FILE YOUR CLAIM HERE): www.Samsung.com/us/capacitorsettlement
Address to submit a claim form (REQUIRED):
Phone Number to call for assistance: (888) 899-7602
Details: The Samsung TV settlement will resolve a class action lawsuit, entitled Russell, et al. v., Samsung Electronics America, Inc., that alleges Samsung manufactured and sold certain Samsung-branded televisions that contain a capacitor defect that cause the televisions to experience symptoms such as not turning on, experiencing a delay in turning on, making a clicking sound, cycling on and off, or other similar problems (the “Covered TV Symptoms”).
Samsung denies the allegations in the class action lawsuit, but has agreed to settle the case to avoid ongoing litigation.
The television models covered under the Samsung TV capacitor settlement are:
Samsung LCD TV Serial Numbers: LN-T******/XAA; LN**A******XZA; LNS4041DX/XAA; LNS4051DX/XAA; LNS4052DX/XAA; LNS5296DX/XAA
Samsung Plasma TV Serial Numbers: HPT5034X/XAA; HPT5044X/XAA; HPT5054X/XAA; HPT5064X/XAA; PN42A410C1DXZA; PN42A450P1DXZA; PN50A410C1DXZA; PN50A450P1DXZA; PN50A460S4DXZA
Samsung DLP TV Serial Numbers: HLT5087SAX/XAA; HLT5087SX/XAA; HLT5089SAX/XAA; HLT5089SX/XAA; HLT5687SAX/XAA; HLT5687SX/XAA; HLT5689SAX/XAA; HLT5689SX/XAA; HLT6187SAX/XAA; HLT6187SX/XAA; HLT6189SAX/XAA; HLT6189SX/XAA
If you own one of these Samsung TVs and experienced one or more of the Covered TV Symptoms listed above, or if you experience a Covered TV Symptom within 18 months after March 2, 2012, you can claim one of the following benefits from the Samsung TV class action lawsuit settlement:
(1) A free service visit to determine if your TV has a problem covered by the class action settlement and, if it does, to fix the problem. You must call (888) 899-7602 within 18 months from March 2, 2012 to receive this settlement benefit. If your TV requires more than one repair for a capacitor issue covered by the class action settlement, you will receive an additional $50 payment.
(2) A refund of expenses you incurred, prior to March 2, 2012, to evaluate or diagnose the problem covered by the class action settlement (up to $150). You must submit proof that your TV has a Covered TV Symptom (such as a receipt, bill cancelled check or credit card charge, correspondence, verification from repair provider) before March 2, 2013 to receive this settlement benefit.
(3) A refund of expenses you incurred, prior to March 2, 2012, to fix the problem covered by the class action settlement (up to $150 to fix the capacitor issue or $300 if the repair included replacing a power supply board). You can also receive up to $150 to cover shipping expenses, including insurance costs, you incurred to fix the TV. You must submit a claim form and proof that your TV had a capacitor issue by March 2, 2013 to receive this settlement benefit.
(4) A $300 debit card if you reported to Samsung, prior to March 2, 2012, the problem covered by the class action settlement, but did not get it fixed, and you no longer possess your TV. You must submit a claim form and proof that you purchased a TV within 90 days of March 2, 2012 to get this settlement benefit.
In other words, a customer who repaired their Samsung TV may receive up to $600 for diagnosis, repairs, and shipping, plus $50 if they need more repairs; while a customer who no longer has the TV can still receive up to $450 for diagnosis and compensation.
Claim forms and more information on your rights in the Samsung TV Capacitor Defect Class Action Lawsuit Settlement can be found at www.samsung.com/us/capacitorsettlement.
Manufactured Prior to: December 31, 2008
Claims must be postmarked by: 3/2/2013 for cash refunds or debit card claims. 9/2/2013 for a free service visit.
Settlement Administrator(s): Samsung
Class Counsel:
Defense Counsel:
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57 thoughts onSamsung TV Capacitor Class Action Lawsuit Settlement
The TV worked fine for two weeks and one day it pooped and went crazy and the repair cost was going to be OFF THE CHAIN HELP
when I saw this suit I was so happy since the samsung I bought we have had nothing but problems with. Its been repaired twice and still not wking correctly!!! very Anoying!! finally just bought another T.V,!! & It defently was not a samsung!!! but when I went to file my Claim My T>V> isnt even listed on there!!! I defenly wont recomend a samsung T.V. to anyone!!!
obviously Samgsung has a bigger problem than they think. i just bought a 55″ led tv which doesn’t seem to be listed on the covered models which is doing the same exact thing. The tv is just out o warranty, which i purchased it on 6/11/2011 and have no where to turn. It is useless to me the way it is because it just automatically turns on and off and from what it sounds like I’m going to have to front approx. $500 – $600 for repairs. I was wondering if there is a way to extend the law suit to cover other more current models having the same problems?
I am a former engineering tech as were the two persons who originally filed the lawsuit against samsung. The problem was that the company used capicitors rated at 10 Volts max. on a power board that was rated at 12 Volts. Any tech worth his salt knows that it is just a matter of time before they fail. I had mine repaired for free by the techs. But now the picture sometimes flickers, could be there are other capacitors rated at 10 volts on some of the other boards like maybe the video portion? I suspect that is the case. It doesn’t happen often but I will be on the watch if it gets worse.
this samsung tv is beyond annoying and the samsung technicians i talked to tried to blame our cable company yet our neighbors plasma tv’s(not samsung) had not any problems,this went on for two years…and fortunately i found this page and claim form,however no doubt they will deny it as it is after march 2012…..i won’t even get a samsung cell phone now NOTHING with the word samsung on it.
We have a 52″ Samsung made in 2009. The capacitor went out 2011 costing us 350.00 to repair. The capacitor went out again this month. This time the cost to fix is 400.00 Samsung was contacted several times. All attempts for them to do the right thing failed and my written claim involving the class action suit was denied becouse the TV was made in 2009 not 2008. Although the serial numbers were the same? Amazing.
My 55″ showed no signs of any problems until one day i turned it on and it made a very loud popping noise.After that all it did was make clicking noises when i tried to turn it on.Samsung was really good about getting a repairman out to replace the power board.They changed it,put it back together and turned it on.It came on perfect and had audio but didn’t have video.They said there must have been a power surge that fried something else.My theory is if the original bad part caused the surge that fried the other parts shouldn’t those have to fixed by Samsung also???? The techs said it would cost between $800-$1000 to fix it and it would be cheaper to buy a new T.V. This also happened to a friend of mine in Washington with his 46″ Samsung and the service techs told him the exact same story right down to the cost of the other parts…I wonder how many others this has happened to.I now have a useless T.V. sitting in my garage…..Any ideas????
I had two of these units including A THIRD that they SOLD me at a discounted rate after I went crazy when it blew again…..I filled all the paperwork over 6 months ago and I have not heard anything back.
Does anyone know how to find out what is going on???
At the beginning when I found out my tv was on the list, samsung was pretty good at taking care of the issue. First the capacitor, then the power board..but for me the tech said that the capacitor surged and fried the other board not covered and samsung said that they don’t cover that. The gc would of been a better deal with less hassle.
there is something wrong with this lawsuit i submitted my claim form long before the deadline but i was told my claim was late and that i would not be getting a refund i think that samsung is wrong but there is nothing i can do about it.