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This settlement is closed!
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A settlement has been proposed in a class action lawsuit alleging consumers with Green Dot prepaid debit cards and certain Green Dot-issued Walmart MoneyCards experienced a longer-than-anticipated service disruption, causing them to be unable to access their accounts.
If you had a Green Dot prepaid debit card or Walmart MoneyCard on May 14, 2016, you may be entitled to benefits from the Green Dot class action settlement.
According to the Green Dot MoneyCard class action lawsuit, technical issues occurred during a processor conversion, causing some holders of Green Dot prepaid debit cards and Walmart MoneyCards issued by Green Dot to experience a disruption in service from May 15, 2016 through May 22, 2016.
The service disruption was longer than expected and allegedly caused some consumers to be denied access to their accounts.
The Green Dot class action lawsuit alleges Green Dot entered into an agreement with MasterCard International Incorporated under which MasterCard became the new processing services provider for Green Dot. As part of this conversion process, Green Dot cardholders were informed that they would be unable to access their accounts for a 12-hour period beginning at 7 p.m. Eastern Time on May 14, 2016.
However, the service disruption allegedly caused some Green Dot cardholders to lose access to their accounts until May 22, 2016. Approximately 58,600 customers were reportedly affected by this longer-than-anticipated Green Dot service disruption.
“During the Service Disruption, Plaintiffs and Class members were unable to spend or withdraw their funds in their respective Green Dot Prepaid Card accounts needed for the basic necessities of life, such as food, clothing and shelter,” the Green Dot class action lawsuit alleges. During this Green Dot service disruption, some cardholders were allegedly unable to pay their household bills and incurred late fees.
The defendants deny the allegations but agreed to settle the Green Dot MoneyCard class action lawsuit to avoid the burden and expense of ongoing litigation.
Class Members who would like to object to or exclude themselves from the Green Dot MoneyCard class action settlement must do so no later than Sept. 26, 2017.
Who’s Eligible
Class Members of the Green Dot settlement include cardholders who attempted but were unable to use their Green Dot-issued MasterCard-processed cards to access their account funds between May 15, 2016 and May 22, 2016 because of the service disruption.
Potential Award
Up to $750.
Class Members will automatically receive a one-month fee holiday from the monthly maintenance fee for their account in the form of a credit or reimbursement. No Claim Form is required to receive this benefit.
Class Members who provide documentation supporting their losses may qualify for a payment of up to $750. Class Members who do not have documentation supporting their losses may qualify for a payment of up to $100.
NOTE: If you previously received a $50 credit to your account, your claim for losses may be reduced by $50.
Proof of Purchase
None required.
Class Members are not required to submit proof of their losses with their Claim Form. However, those who do not submit documentation are limited to a possible payment of up to $100 while Class Members who do submit documentation may qualify for a payment of up to $750.
Claim Form
Claim Form Deadline
2/8/2018 UPDATED
Case Name
Lewis, et al. v. Green Dot Corporation, et al., Case No. 2:16-cv-03557, in the U.S. District Court for the Central District of California
Final Hearing
11/2/2017
UPDATE: On November 22, 2017, the Green Dot MoneyCard Service Disruption Class Action Settlement was granted final approval. Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.
Settlement Website
Claims Administrator
Green Dot MoneyCard Settlement Administrator
Epiq Systems Inc.
P.O. Box 6336
Portland, OR 97208-6336
1-844-319-7640
Class Counsel
John A. Yanchunis Sr.
MORGAN & MORGAN
Jean Sutton Martin
LAW OFFICE OF JEAN SUTTON MARTIN PLLC
Joseph G. Sauder
Richard D. McCune
MCCUNE-WRIGHT-AREVALO LLP
Daniel C. Girard
GIRARD GIBBS LLP
Defense Counsel
Thomas P. Brown
PAUL HASTINGS LLP
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92 thoughts onGreen Dot MoneyCard Service Disruption Class Action Settlement
Any updates on payment
Good luck with everybody’s claim mine was denied despite having documentation directly from Green. Showing negative activity during the time. Just goes to show you can get screwed over by companies and they are not held accountable for it.
Saw on another website admin says checks will be sent @the end of this month
Hope so!
I think the attorneys should think about the people who put in claims a couple of yrs ago, get us our checks! Maybe each claimant should contact their states Attorney General and file a complaint against Epic and the attorneys. I’m sure they’ve taken their cut a long time ago.
I wish these guys would post an update on the status of the settlement checks. The closure date for claims was 02/2017, a year and a half ago. What a crock to take this long. I mailed my proof and appl. Back in the beginning, 2016. Will anybody get any funds?
Where are the checks Green Dot??
I received a letter a few weeks ago. I have been reading the comments so I’m not sure when. I’m sure we will give updates. To date I have not received compensation for monies lost other than the $3 few reimbursement.
I think the attorneys should think about the people who put in claims a couple of yrs ago, get us our checks! Maybe each claimant should contact their states Attorney General and file a complaint against Epic and the attorneys. I’m sure they’ve taken their cut a long time ago.
HERE’S THE LATEST UPDATE I RECEIVED!!!!!! Ok guys/gals, I just spoke with a Mrs. Renee (?) from the Epic Systems, who is over the courts rewarding of any monies awarded to the defendents this morning at 10:20 a.m. ….she says that she has done some research in the case, and BEYOND the $3.00 check that you may have received…the team of lawyers are working now on any receipts that each defendent sent in for loss of monies that this problem caused…she said please be patient, that when the law team finished getting all the receipts accounted for, the checks would be printed and mailed out! So YES! … there is more $$$$ coming! When, I don’t know! Just be patient!
Does anyone have an update on this monstorous lawsuit? Please post if so! I have tried to contact the head of class council, John Yanchunis, Epic Systems, and Daniel Giraud, and when I talk to someone at those lawfirms/systems, and, they put me through to the office holders, I get to leave a message! What a bummer! I want to talk to one of the ppl that have knowledge of the case! HELP ME PLEASE!!!
Yeah I randomly check for updates and nothinh since the $3.00 checks???
Just deposit your $3.00 check, Maybe more later, I can use my $3 …For gas to bank
Wal-Mart money card took my money, I order car part online they took 3paymemt that day put one back on my card they put 2payment on hold for 7days than put one back in 7days. I stop using next week and never use again
I got $3.00 check on dated May 3,2018.say void 90days after issue , and say Not cash at check cashing agency or services business, so I guess you have deposit in account., Maybe we get large deposit from them. I’m depositing mines today,
I talked to the Claims Administrator today and she told me this case is too old and they no longer have information on it who else can I call to see about the status of my claim.
I Got check dated May3 2018 for $3.00